Deck 5: Social Responsibility and Managerial Ethics

Question 1

A company that displays a superior ability to effectively manage environmental and social factors may be named as one of the 100 most sustainable corporations in the world.

Answer 1

True

Question 2

In the Arab region, companies are not widely acknowledged for their social responsibilities or green management actions.

Answer 2

False

Question 3

The market approach to going green is when organizations respond to multiple demands of stakeholders.

Answer 3

False

Question 4

Though the outcomes are not perfectly measured, the majority of research studies show a positive relationship between corporate social involvement and economic performance.

Question 5

One argument against businesses championing social responsibility issues is that businesses already have too much power.

Question 6

The classical view of organizational social responsibility is that management's only social responsibility is to maximize profits.

Question 7

The difference between an organization's social obligation and social responsiveness is the legal aspect.

Question 8

In the socioeconomic view of organizational social responsibility, maximizing profits is not a company's only priority.

Question 9

Possession of resources is an argument for social responsibility.

Question 10

Managers in countries like Syria and Jordan, do not embrace corporate social responsibility.

Question 11

A business has fulfilled its social obligation when it meets economic, legal, and ethical obligations.

Question 12

The activist approach to going green is when an organization looks for ways to respect and preserve the earth and its natural resources.

Question 13

The term "shades of green" refers to the level of environmental responsibility that a company has.

Question 14

A structural design that continuously reminds employees of what is ethical is less likely to encourage ethical behavior.

Question 15

Employees may be pressured to do "whatever is necessary" to look good on the outcome variables when they are evaluated only on the results.

Question 16

The term "values" refers to the rules and principles that define right and wrong conduct.

Question 17

In the preconventional stage of moral development, individuals make a clear effort to define moral principles apart from the authority of the groups to which they belong or of society in general.

Question 18

People proceed through the six stages of moral development in lockstep fashion.

Question 19

The most outspoken advocate of the classical view of organizational social responsibility is Milton Friedman.

Question 20

Socially responsible businesses tend to have less- secure long- run profits.

Question 21

The classical view of social responsibility holds that management's only social responsibility is to .

A) maximize organizational profits for stakeholders
B) maximize organizational profits for stockholders
C) minimize adherence to the laws for stockholders
D) maximize adherence to the laws for stockholders

Question 22

Values- based management is based on the close link between an organization's decisions and activities and its impact on the natural environment.

Question 23

Which of the following is associated with the classical view of social responsibility?

A) stockholder financial return
B) concern for social welfare
C) economist Robert Reich
D) voluntary activities

Question 24

Fair trade proponents are examples of whistleblowers.

Question 25

Proponents of the socioeconomic view of social responsibility believe that business organizations are .

A) to be leaders in social responsibility
B) not just merely economic institutions
C) just merely economic institutions
D) not to be involved in social responsibility, but should maximize profits for stakeholders

Question 26

The socioeconomic view is that management's social responsibility goes beyond making profits to include .

A) protecting and improving society's welfare
B) minimizing the welfare of society in exchange for profits
C) protecting and improving the organization's profits
D) placing members of society on welfare

Question 27

Employees who raise ethical concerns or issues to others inside or outside the organization are called social activists.

Question 28

A company's shared values act as guideposts for managerial decisions and actions.

Question 29

"Guanxi" is a Japanese term which is similar to "wasta" in Arab contexts.

Question 30

The Global Compact identifies human rights principles for doing business globally that includes making certain that corporations are not complicit in human rights abuses.

Question 31

A leading proponent of the classical view argues that anytime managers decide on their own to spend their organization's resources for the "social good," they are .

A) following governmental regulations
B) adding to the costs of doing business
C) contributing social benefits in the name of goodwill
D) helping make society a better place for everyone to live

Question 32

Individuals and groups affected by an organization's actions are .

A) beneficiaries
B) interested parties
C) stockholders
D) consumers

Question 33

The best thing managers can do to provide ethical leadership is be a good role model.

Question 34

"Wasta" is not unique to the Arab world as it exists under different names in different countries.

Question 35

Linking religion to CSR adoptions is very common among Arab managers.

Question 36

The Organization for Economic Co- Operation and Development (OECD) developed a global code of ethics.

Question 37

Sharing corporate values is an approach to managing in which managers establish, promote, and practice an organization's shared values.

Question 38

A company that meets pollution control standards as dictated by law and follows the law in hiring, promotion, and pay .

A) is meeting its social obligation and nothing more because laws mandate these actions
B) is meeting its social responsiveness and nothing more because society demands these actions
C) is not even meeting its social obligation, though there are laws in some of these areas of social responsibility
D) is meeting its social obligation and more because it is trying to be a good citizen

Question 39

According to the classical view, corporate managers should .

A) emphasize charitable donations
B) represent society whenever possible
C) maximize value to stockholders
D) maximize value to shareholders

Question 40

The most outspoken advocate of the classical view of social responsibility is economist and Nobel laureate, .

A) Charles Darwin
B) Milton Freeman
C) Carnegie Milton
D) Milton Friedman

Question 41

The belief that a firm's pursuit of social goals would give them too much power is known as what argument in opposition to a firm being socially responsible?

A) lack of broad public support
B) lack of skills
C) too much power
D) costs

Question 42

Which argument for social responsibility puts forth the belief that an imbalance between the large amount of power held by firms and their responsibility is harmful to the public good?

A) balance of responsibility and power
B) public expectation
C) public image
D) ethical obligation

Question 43

The belief that the costs of social activity are passed on as higher prices to consumers is known as which argument against a firm being socially responsible?

A) violation of profit maximization
B) costs
C) lack of skills
D) dilution of purpose

Question 44

is defined as a business firm's obligation, beyond that required by law and economics, to pursue long- term goals that are good for society.

A) Values- based management
B) Social screening
C) Social obligation
D) Social responsibility

Question 45

When a firm advertises that it only uses recycled paper products, it is .

A) paying attention to the bottom line
B) being socially responsive
C) meeting its social obligation
D) meeting social responsibilities

Question 46

There is to say that a company's socially responsible actions significantly hurt its long- term economic performance.

A) a lot of evidence
B) not any evidence
C) little evidence
D) mounting evidence

Question 47

The belief that businesses that help solve difficult social problems create a desirable community and attract and keep skilled employees is known as which argument for social responsibility?

A) public image
B) better environment
C) ethical obligation
D) possession of resources

Question 48

The belief that business leaders should not direct social policy because there is no direct line of social accountability to the public is known as what argument against a firm being socially responsible?

A) too much power
B) lack of accountability
C) costs
D) dilution of purpose

Question 49

Employee relations, philanthropy, pricing, resource conservation, product quality and safety, and doing business in countries that violate human rights are some obvious examples of .

A) decisions that managers face that have a social responsibility dimension
B) areas of social responsibility that influence managers, not employees
C) social responsibility issues that employees must confront while at work
D) social responsibility ethics that managers must decide on a daily basis

Question 50

Social obligation is the obligation of a business to meet its .

A) social and technological responsibilities
B) economic and legal responsibilities
C) economic and social responsibilities
D) technological and economic responsibilities

Question 51

Under the concept of social obligation, the organization .

A) fulfills its obligation to the law and its stakeholders
B) does what it can to meet the law, and a little bit more for stakeholders
C) fulfills its obligation to the stakeholders, which makes it fulfill the law, too
D) does the minimum required by law

Question 52

Social responsiveness refers to the capacity of a firm to adapt to changing .

A) societal leaders
B) organizational conditions
C) societal conditions
D) organizational managers

Question 53

The aspect that differentiates social responsibility from other similar concepts is that it .

A) considers social norms
B) adds a moral imperative
C) adds a legal imperative
D) adds an ethical imperative

Question 54

Applying social criteria to an investment decision refers to .

A) socioeconomic view
B) social responsibility
C) social screening
D) social responsiveness

Question 55

provides a way for individual investors to support socially responsible companies.

A) The stock exchange
B) A socially responsible investment fund
C) Going green
D) A bond

Question 56

Which argument for social responsibility puts forth the belief that by becoming socially responsible businesses can expect to have less government regulation?

A) public expectations
B) discouragement of further government regulation
C) public image
D) stockholder interests

Question 57

The belief that businesses have the financial, technical, and managerial resources to support needed public and charitable projects is known as which argument?

A) public expectations
B) possession of resources
C) public image
D) ethical obligations

Question 58

The belief that businesses should be responsible because such actions are right for their own sake is known as which argument for social responsibility?

A) discouragement of further government regulation
B) public image
C) public expectation
D) ethical obligation

Question 59

The belief that businesses are being socially responsible when they attend only to economic interests is known as which argument against a firm being socially responsible?

A) violation of profit maximization
B) dilution of purpose
C) too much power
D) costs

Question 60

One should be cautious in the interpretation, but a summary of more than a dozen studies analyzing the relationship between organizational social responsibility and economic performance provides what conclusion?

A) Corporate social involvement tends to devalue stock prices in the long run.
B) Good economic performance allows firms to be socially responsible.
C) There is a positive relationship between corporate social involvement and economic performance.
D) Being socially responsible causes good economic performance.

Question 61

Which of the following is a basic definition of ethics?

A) moral guidelines for behavior
B) Principles or beliefs that define right and wrong conduct
C) rules for acknowledging the spirit of the law
D) principles for legal and moral development

Question 62

Issue intensity, as an issue that affects ethical behavior, is described as .

A) the cultural strength of the organization
B) the organizational structure
C) the characteristics of the ethical issue itself
D) the level of control and influence one has over the event

Question 63

Freedom of association and the effective recognition of the right to collective bargaining are principles for doing business globally in the area of _.

A) anticorruption
B) human rights
C) the environment
D) labor

Question 64

To shape employees' ethical behavior, managers should understand that .

A) ethical judgement is unrelated to a person's upbringing
B) all employees reach the highest stage in moral development
C) people typically use only one approach to ethical decision- making
D) people's judgement about right and wrong differ

Question 65

Which of the following is true concerning the impact of organizational culture on ethical behavior?

A) Conflict tolerance is related to unethical behavior.
B) A culture that is high in control tends to encourage unethical behavior.
C) Low conflict tolerance leads to ethical behavior.
D) A strong culture will support high ethical standards.

Question 66

Which of the following is not one of the six determinants that are relevant in deciding issue intensity?

A) What is the probability that your act will be discovered?
B) How much consensus is there that the act is evil (or good)?
C) How great a harm (or benefit) is done to victims (or beneficiaries) of the ethical act in question?
D) What is the length of time between the act in question and its expected consequences?

Question 67

The approach to environmental issues is when organizations respond to environmental preferences of their customers.

A) market
B) stakeholder
C) responsibility
D) legal

Question 68

is an approach to managing in which managers establish, promote, and practice what an organization stands for and believes in.

A) Values- based management
B) Belief management
C) Ethical marketing
D) Cause- related marketing

Question 69

Values shared among the organizational members can serve as .

A) a guidepost for managerial decisions and actions
B) a guidepost for managerial decisions to invest in new technology
C) a reason to follow federal and state environmental laws
D) a way to shape managerial decisions to invest in economic conditions

Question 70

Companies that work on green management and CSR are awarded by what well known program in the Arab region?

A) CSR Summit Awards program
B) Environmental Awards program
C) Global 100 list
D) Green management Awards program

Question 71

Reasoning at the level of moral development indicates that moral values reside in maintaining the conventional order and the expectations of others.

A) conventional
B) arrival
C) principled
D) preconventional

Question 72

With the stakeholder approach of dealing with environmental issues, the organization chooses to respond to .

A) multiple demands made by social activists
B) the demands made by the strongest stakeholders
C) the demands made by governmental stakeholders
D) multiple demands made by stakeholders

Question 73

An organization's values reflect _ .

A) their profit goals
B) management
C) the board of directors' values
D) what it stands for and what it believes in

Question 74

A manager who believes that "she worked hard and met the productivity goals despite bad weather" is displaying what individual characteristic?

A) Strong self- image
B) Internal locus of control
C) Low impression management
D) High moral development

Question 75

is a personality attribute that measures the degree to which people believe they control their own fate.

A) Social obligation
B) Ego strength
C) Social responsibility
D) Locus of control

Question 76

A personality measure of a person's convictions is .

A) social desirability
B) locus of control
C) ego strength
D) moral development

Question 77

Which of the following organizational structural characteristics would most likely result in managerial ethical behavior?

A) Mixed messages from authority figures
B) Formal rules
C) Performance appraisal systems focused on outcomes
D) Few job descriptions

Question 78

Which of the following is not an approach organizations can take with respect to environmental issues?

A) legal
B) responsibility
C) stakeholder
D) market

Question 79

Which of the following approaches toward environmental issues exhibits the highest degree of environmental sensitivity and is a good illustration of social responsibility?

A) market approach
B) legal approach
C) stakeholder approach
D) activist approach

Question 80

The recognition of the close link between an organization's decisions and activities and its impact on the natural environment is referred to as .

A) the greening of management
B) social responsiveness
C) corporate social responsibility
D) shared corporate values