Deck 9: Employee Performance Management

Question 1

What do the letters in the SMART acronym stand for?

A) Specific, manageable, agreed, relevant, time bound
B) Strategic, measurable, appropriate, relevant, task-oriented
C) Specific, measurable, appropriate, relevant, time bound
D) Strategic, manageable, agreed, regulated, task-oriented

Answer 1

C

Question 2

Which of the following factors is not one which is commonly seen as distinguishing performance appraisal and performance management?

A) Performance management is led by the HR function
B) Performance management links individual objectives to organisational objectives
C) Performance management is continuous and ongoing
D) Performance management is based on ideas of 'mutual commitment'

Answer 2

A

Question 3

What is being described here? A performance management activity which involves feedback on an individual's performance being gathered from a range of people who work with him or her?

A) Performance appraisal
B) Three hundred and sixty degree feedback
C) Competency-based performance management
D) Qualitative performance review

Answer 3

B

Question 4

What is being described here? A formal process in which line managers review individual employee performance each year and record the results.

A) Performance management
B) Performance appraisal
C) Three hundred and sixty degree feedback
D) SMART

Question 5

Which of the following statements most accurately reflects the conclusions of academic studies looking at links between performance management and improved performance?

A) No evidence of any link
B) Limited evidence of any link
C) Fairly strong evidence of a link
D) Very strong evidence of a link

Question 6

Which of the following aspects of western-style performance management can be problematic and inappropriate in some Asian cultures?

A) A flexible approach to objective setting
B) Linking pay to performance
C) Setting objectives which are derived from organisational objectives
D) Giving employees negative feedback