Deck 11: Engagement and Retention

Question 1

Which of the following statements on pay and staff retention is correct?

A) Raising pay invariably reduces staff turnover
B) Raising pay does not deter unhappy employees from leaving
C) Reducing pay has little effect on staff turnover
D) The lower the pay, the higher the turnover

Answer 1

B

Question 2

According to research studies how strong are the links between employee engagement and well-being?

A) Weak
B) Neither weak nor strong
C) Fairly strong
D) Very strong

Answer 2

D

Question 3

Which of the following expressions is not directly associated with employee engagement?

A) Discretionary effort
B) Organisational citizenship
C) Employee value proposition
D) Working beyond contract

Answer 3

C

Question 4

What is being described here? A situation in which poorer performers resign and are replaced by employees with greater ability.

A) Functional turnover
B) Dysfunctional turnover
C) High turnover
D) Unplanned turnover

Question 5

What is being described here? A situation in which employees perceive strong ties to their jobs, feel that their opinions count and that their managers have an interest in their development.

A) Emotional engagement
B) Cognitive engagement
C) Employee satisfaction
D) Employee commitment

Question 6

What is the most common reason people give for voluntarily leaving their last job?

A) Poor pay
B) Poor relationship with managers
C) Inadequate training
D) Stress