Deck 5: Integrated Operations Planning

Question 1

In recent years some companies have begun to work closely with their customers and/or suppliers by sharing information to develop forecasts of demand.The procedure they are following is known as:

A)Coordinated Forecasting of requirements
B)Joint planning of Demand Forecasts
C)Collaborative Planning,Forecasting,and Replenishment
D)Conjoint Analysis and Forecasting

Answer 1

C

Question 2

Which of the following illustrates a typical conflict in objectives between sales and operations?

A)operations prefers many product variation,sales prefers few product variations
B)operations prefers long lead times,sales prefers short lead times.
C)operations prefers maximized revenue,sales prefers maximized production
D)operations prefers responsive schedules,sales prefers stable schedules

Answer 2

B

Question 3

Which of the following is not a time series technique of forecasting?

A)simulation
B)exponential smoothing
C)moving average
D)adaptive smoothing

Answer 3

A

Question 4

As a forecasting technique,moving average:

A)is useful when only base and irregular demand components exist
B)is never useful
C)is useful when demand patterns repeat with cyclic,trend,or seasonal components
D)is useful when there is a strong relationship between demand and certain independent variables

Question 5

[The following information applies to the questions displayed below.]
$\begin{array}{crccc}& \text { Actual } & & \\\text { Period } & \text { Demand } & \text { Forecast Demand } & \text { Error } & \text { Absolute Value } \\1 & 800 & 1100 & (300) & 300 \\2 & 1200 & 1000 & 200 & 200 \\3 & 1400 & 1500 & (100) & 100\end{array}$

-The Mean Absolute Percentage Error (MAPE)is approximately:

A)200%
B)-27.98%
C)20.44%
D)53.93%

Question 6

Which of the following is NOT a key to making S&OP work in an organization.

A)S&OP should be executed monthly
B)S&OP should have a clear leader
C)S&OP should focus 12-18 months into the future
D)None of the above

Question 7

If Dell computer is making a forecast for the next year,which of the following forecasts would most likely have the largest forecast error (as measure by the percentage error)?

A)Total number of computers (laptops and desktops)to be sold next year in US
B)Total number of laptops to be sold next year in US
C)Total number of desktop to be sold next year in US
D)Total number of laptops with 2 Gigabyte RAM,80 Gigabyte hard drive and 16x DVD drive to be sold next year in US

Question 8

To effectively implement Sales and Operations Planning,sales and marketing people should develop marketing plans based on their forecast of demand while operations should develop the production plan based on their own forecast of demand.

Question 9

Knowing the location and status of inventory and resources is referred to as:

A)intelligence
B)visibility
C)knowledge
D)integration

Question 10

Which function typically needs the most detailed forecasts and therefore typically deals with the highest forecast error?

A)logistics
B)production
C)finance
D)marketing

Question 11

When a company implements its monthly S&OP process,the process should begin with:

A)Developing and specifying the constraints related to manufacturing capabilities
B)Determining the business planning vs financial objectives
C)Looking at existing orders from major customers
D)Gathering information from sales and marketing

Question 12

The component of a forecast that is impossible to predict is:

A)base demand
B)trend
C)promotional
D)irregular

Question 13

S&OP is a process that applies only to manufacturing organizations.

Question 14

Good supply chain visibility is achieved when a firm is able to identify its shipments and its inventory.

Question 15

Accurate forecasting is most critical;

A)when lead times are long
B)when there are high economies of scale in manufacturing
C)when there are high economies of scale in transportation
D)all of the above

Question 16

[The following information applies to the questions displayed below.]
$\begin{array}{crccc}& \text { Actual } & & \\\text { Period } & \text { Demand } & \text { Forecast Demand } & \text { Error } & \text { Absolute Value } \\1 & 800 & 1100 & (300) & 300 \\2 & 1200 & 1000 & 200 & 200 \\3 & 1400 & 1500 & (100) & 100\end{array}$

-What is the Mean Absolute Deviation (MAD)?

A)200
B)225
C)-66.67
D)1200

Question 17

S&OP is primarily concerned with implementation of advanced planning information technology.

Question 18

Which of the following is NOT a benefit of S&OP?

A)the S&OP process eliminates the need to have finished goods inventory
B)the S&OP process results in better customer service
C)the S&OP process provides better visibility into future capacity problems
D)the S&OP process provides a single set of numbers to run the business.

Question 19

It has been clearly demonstrated that quantitative techniques of forecasting always result in less forecast error than qualitative techniques.

Question 20

To insure that S&OP is most effectively implemented,a company should establish a specific department charged with S&OP responsibility.

Question 21

A company that has a responsive supply chain capability is less reliant on forecasting than a company that has an anticipatory supply chain.

Question 22

It is generally easier to provide an accurate forecast of SKU level demand than it is to provide an accurate forecast of total demand.

Question 23

Use of statistical forecasting techniques removes the need for managerial judgment in forecasting.

Question 24

Of the various components of a forecast,the most controllable is the promotional component.

Question 25

CPFR involves joint planning of forecasts between customers and suppliers.