Deck 40: Professional Behaviors

Question 1

A charge nurse is making assignments for the shift and notes that a client from a different culture was recently admitted and will require a thorough admission assessment during the upcoming shift.Which generation of nurse is likely to be the most culturally sensitive and thus the best choice for this client assignment?

A)The Millennial nurse
B)The Generation X nurse
C)The veteran nurse
D)The baby boomer nurse

Answer 1

The Millennial nurse

Question 2

A novice nurse is caring for an older adult client with dementia.The nurse leaves for a break and forgets to put the call light within the client's reach.When checking on the nurse's clients,a colleague discovers the nurse's negligence.Which conclusion by the colleague is appropriate?

A)The novice nurse is appropriately taking care of self.
B)The novice nurse's workload is too difficult.
C)The novice nurse is demonstrating inappropriate safety measures for the client.
D)The novice nurse is demonstrating appropriate comfort measures for the client.

Answer 2

The novice nurse is demonstrating inappropriate safety measures for the client.

Question 3

A new nurse decides to join a professional organization that represents his practice specialty.Which type of commitment does this action exemplify?

A)Affective
B)Normative
C)Subjective
D)Continuance

Answer 3

Affective

Question 4

Which type of commitment involves a feeling of obligation to continue in a profession,usually as a result of having received benefits or having had positive experiences through engagement in the profession?

A)Continuance commitment
B)Affective commitment
C)Reciprocal commitment
D)Normative commitment

Question 5

A student nurse says,"I'm nervous about taking the NCLEX,and I'm a little worried about all the responsibility that comes with being a registered nurse.At the same time,I'm eager to pass the test so I can start working.I think the rewards of nursing are well worth the hard work and sacrifice." This statement suggests that the student nurse is in which stage of commitment?

A)The integrated stage
B)The testing stage
C)The passionate stage
D)The exploratory stage

Question 6

During which stage of commitment do nursing students tend to focus on the negative elements of nursing and weigh their ability to handle those elements?

A)Passionate stage
B)Testing stage
C)Exploratory stage
D)Quiet-and-bored stage

Question 7

A nurse forgets to return a client's bed to the low position after performing a bed bath.When a colleague points this out,the nurse states,"I should have returned the bed to the low position.Thank you for pointing out my error." With which characteristic is the nurse's response most consistent?

A)Compassion
B)Integrity
C)Fidelity
D)Justice

Question 8

Which behaviors by a new nurse are likely to reduce stress and burnout? Select all that apply.

A)Meditate or take a long soak in a tub.
B)Join a local aerobics class.
C)Participate in a professional organization.
D)Refuse to acknowledge personal limitations.
E)Don't accept failure;try,try,and try again.

Question 9

In which of the following situations would the nurse's actions most likely be classified as intimidation?

A)When addressing a client,the nurse states,"I can't overemphasize how important it is that you stick with the treatment plan."
B)When addressing a coworker,the nurse states,"Your behavior is a violation of hospital policy.If you keep it up,I'll be forced to notify your supervisor."
C)When addressing a client,the nurse states,"It's essential that you take this medication at the same time each day.If you don't,your symptoms will likely intensify."
D)When addressing a coworker,the nurse states,"You'd best think twice about doing that again,or you might be sorry."

Question 10

After accidentally providing food to a client who is NPO for surgery,the nurse reports the error to the healthcare provider and follows hospital policy for managing the error.Which characteristic is demonstrated by the actions of this nurse?

A)Social justice
B)Human dignity
C)Reliability
D)Accountability

Question 11

A nurse has just received the shift report for a 12-hour shift.As the nurse is preparing to enter a client's room,the nurse overhears a coworker telling an offensive joke with a sexual undertone to the client.Which action by the nurse is appropriate?

A)Tell the coworker,in private,that such conduct is offensive and not professional.
B)Ignore the coworker and walk away.
C)Report the incident to the unit manager.
D)Ask to be scheduled on a different shift than this coworker.

Question 12

A nurse overhears two colleagues disparaging a client on a public elevator.Which action by the nurse is most appropriate?

A)Immediately ask the nurses to stop talking about clients in public.
B)Report the nurses' behavior to the unit manager.
C)Wait and speak to the nurses about their behavior in a private place.
D)Report the nurses' behavior to the hospital's risk manager.

Question 13

Which action by a student nurse is most consistent with commitment to the nursing profession?

A)The student calls in sick for clinicals in order to study for a class exam.
B)The student declines to observe a new procedure for giving a necessary bath.
C)The student misses class to attend a political rally.
D)The student calls in sick for clinicals because of a respiratory infection.

Question 14

The process of ________ involves the acquisition of lifelong learning,experience,technical expertise,and interdependent collaboration required to become a professional nurse.

A)maturation
B)formation
C)transformation
D)socialization

Question 15

A hospital's nursing staff is deciding whether to unionize.The hospital CFO tells a nurse supervisor to make sure all leaders of the unionization effort are scheduled for client care during union meetings.Which actions by the nurse supervisor are appropriate? Select all that apply.

A)Schedule the organizers for client care during union meeting times.
B)Schedule the organizers for client care according to clinical staffing needs.
C)Reprimand the staff nurses for their attempts to unionize.
D)Continue to implement the usual staffing procedures.
E)Discuss the need for professional nursing integrity with the CFO.

Question 16

The nurse is caring for a critically ill infant in the neonatal intensive care unit (NICU).The infant's parents ask whether the child's 3-year-old sibling can visit.Small children are not permitted to visit the NICU because of the risk of infection to the infants on the unit.Which action by the nurse best demonstrates a compassionate response?

A)Seek permission from unit management and the neonatologist to allow the sibling to visit
B)Offer to make counseling available to the sibling
C)Tell the parents that visiting is not permitted and offer to take pictures of the client
D)Tell the parents to bring the sibling in to visit in the middle of the night

Question 17

During a staff meeting,the new nurse manager informs the staff that each nurse will be getting an email account that needs to be checked daily for information from the manager.Which responses to this policy would be expected of a "Generation X" nurse? Select all that apply.

A)"Can we access the email account from home?"
B)"That sounds like a great idea."
C)"I would rather get the information directly from you."
D)"I would rather receive the information in a unit newsletter."
E)"Can we use this account to email one another?"

Question 18

The nurse must start an IV for a toddler in the emergency department.The toddler is accompanied by a parent.The parent asks the nurse,"Can I stay with my child and comfort him?" Which response by the nurse is best?

A)"Yes,it would be helpful for you to stay and comfort your child."
B)"We do this all the time,so don't worry.I will come get you when we are done starting the IV."
C)"Be ready to hold your child down when I tell you to."
D)"It doesn't take long to start an IV,so there's no need for you to stay for the procedure."

Question 19

Which action by the novice nurse demonstrates commitment to a new job on a busy cardiac care unit?

A)Joining the American Nurses Association (ANA)
B)Questioning the preceptor during all procedures
C)Arriving at every shift on time
D)Exhibiting clinical competence

Question 20

A nurse is always on time,neat in appearance,and caring toward clients.Which statement best characterizes this nurse's level of professional commitment?

A)The nurse is demonstrating a pattern of behaviors congruent with nursing's professional code of ethics.
B)The nurse is demonstrating a strong belief in and acceptance of the unit's goals,values,and morals.
C)The nurse is demonstrating a willingness to exert control over personal behaviors.
D)The nurse is demonstrating a strong desire to be part of a group.

Question 21

A nurse is reprimanded for being habitually late.What action by the nurse would best address this performance issue?

A)The nurse must take responsibility and accept any corrective action.
B)The nurse must provide proof that all instances of tardiness were unavoidable.
C)The nurse must have a positive attitude.
D)The nurse must trade shifts in order to be on time.

Question 22

The charge nurse,who is a member of Generation X,is training a new nurse,who is a member of the Millennial generation.Which aspects of the two nurses' work ethics may be in conflict? Select all that apply.

A)Preference for self-directed activity versus a need for feedback
B)Loyalty to profession versus desire for new challenges and opportunities
C)Workaholic orientation versus need for work-life balance
D)Respect for authority versus questioning of authority
E)Preference for personal forms of communication versus preference for communication via cell phone

Question 23

How can a healthcare facility's management best take advantage of the multigenerational nursing staff?

A)By emphasizing the unique strengths each generation brings to the workplace
B)By encouraging the hardworking,loyal veterans to serve as mentors for the younger nurses
C)By highlighting the adaptability of the techno-savvy Generation X nurses
D)By encouraging the older nurses to adopt the optimistic viewpoint of the Millennial nurses

Question 24

A nurse failed to complete a competency within the required time frame.When confronted by the manager,the nurse says,"Oh well,it's not like I don't know what I'm doing." This nurse's statement is most reflective of which of the following qualities?

A)Arrogance,which prevents the nurse from developing an accurate assessment of personal strengths and weaknesses
B)Pessimism,which endangers the nurse's professionalism
C)Optimism,which helps the nurse realize that things will turn out for the best
D)Sarcasm,which threatens the nurse's job performance

Question 25

An individual's work ethic reflects his or her

A)belief in the importance and moral worth of work.
B)desire to advance in a chosen profession.
C)level of affective commitment to a profession.
D)degree of optimism with regard to the work environment.

Question 26

Which of the following situations would be considered an example of insubordination?

A)A staff nurse informs the unit supervisor that she can't complete an assigned care task because it is outside her scope of practice.
B)A staff nurse informs the unit supervisor that he cannot complete an assigned care task because it requires a piece of equipment that is not currently available.
C)A staff nurse informs the unit supervisor that she won't complete an assigned care task because it's beneath her level and more appropriate for unlicensed assistive personnel.
D)A staff nurse informs the unit supervisor that he cannot complete an assigned care task because another nurse has already performed the task.