Deck 1: The Changing Face of Business
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Deck 1: The Changing Face of Business
1
ABC Minimg Inc.is a small-scale mining company that started its business in 20011.By the year 2018,the firm had to close its operations.The company had been continuously laying off its employees since 2016,which led to the further downsizing of the firm.The decline in the availability of minerals in its operating region since 2014 has contributed vastly to its downfall and also reduced the need to inject new capital since then.Which of the following factors of production has primarily caused the firm to end its operations?
A)Natural resources
B)Capital
C)Human resources
D)Entrepreneurship
A)Natural resources
B)Capital
C)Human resources
D)Entrepreneurship
A
2
Samantha,a former middle manager from Gaylord Manufacturing,owns and operates a 7-Eleven franchise.Samantha is demonstrating _____.
A)social responsibility
B)socialism
C)entrepreneurship
D)pure competition
A)social responsibility
B)socialism
C)entrepreneurship
D)pure competition
C
3
The economist Adam Smith was the first person to describe _____ in his book The Wealth of Nations.
A)socialism
B)communism
C)capitalism
D)entrepreneurship
A)socialism
B)communism
C)capitalism
D)entrepreneurship
C
4
Technology,tools,information,and physical facilities for the operation of a business are examples of _____.
A)profits
B)wages
C)capital
D)liability
A)profits
B)wages
C)capital
D)liability
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5
All of the following are basic rights within a private enterprise system EXCEPT _____.
A)right to private property
B)right to profits before tax deduction
C)freedom of choice of investment
D)freedom of choice of employment
A)right to private property
B)right to profits before tax deduction
C)freedom of choice of investment
D)freedom of choice of employment
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6
Which of these are essential because it serves as a primary incentive for people to start companies,expand them,and provide consistently high-quality competitive goods and services?
A)Coupons
B)Profits
C)Discounts
D)Rebates
A)Coupons
B)Profits
C)Discounts
D)Rebates
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7
Which of the following is NOT typically a part of the not-for-profit sector?
A)Labor unions
B)Religious organizations
C)Hotels
D)Museums
A)Labor unions
B)Religious organizations
C)Hotels
D)Museums
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8
Which of the following describes a for-profit system established,owned,and operated by individuals?
A)The private enterprise system
B)A social democracy
C)A monopoly
D)State ownership
A)The private enterprise system
B)A social democracy
C)A monopoly
D)State ownership
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9
The Allegany County Library provides a wide variety of library services to its neighborhood.It also provides free online support to its members,and any fee collected from its members goes directly to charity.The library is an example of a(n)_____.
A)not-for-profit organization
B)corporate organization
C)offshore unit
D)business conglomerate
A)not-for-profit organization
B)corporate organization
C)offshore unit
D)business conglomerate
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10
In the U.S.economy,_____ are considered the reward for the risk of entering a business.
A)revenues
B)concessions
C)profits
D)sales
A)revenues
B)concessions
C)profits
D)sales
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11
The labor of a firm refers to _____.
A)household consumers
B)everyone who works for the business
C)full-time employees
D)top management executives
A)household consumers
B)everyone who works for the business
C)full-time employees
D)top management executives
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12
Accountants think of profits as:
A)the overall sales of a company in comparison with its top competitor.
B)the difference between a firm's revenues and the expenses incurred in generating them.
C)the value of the products or services sold during a financial year.
D)the difference between the capital and revenue obtained through selling stocks.
A)the overall sales of a company in comparison with its top competitor.
B)the difference between a firm's revenues and the expenses incurred in generating them.
C)the value of the products or services sold during a financial year.
D)the difference between the capital and revenue obtained through selling stocks.
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13
Which of the following describes the right to profit?
A)Owner is legally guaranteed the right to all profits (after taxes)that are earned by a business
B)Right to such profits without any form of deduction
C)Government will guarantee a profit
D)Firm has to earn only profits
A)Owner is legally guaranteed the right to all profits (after taxes)that are earned by a business
B)Right to such profits without any form of deduction
C)Government will guarantee a profit
D)Firm has to earn only profits
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14
Conchita recently sold her Ford Taurus to a personal friend.Conchita's sale of her automobile illustrates the right to _____.
A)freedom of choice
B)private property
C)profit making
D)set ground rules for competitive activity
A)freedom of choice
B)private property
C)profit making
D)set ground rules for competitive activity
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15
Capitalism is founded on _____.
A)the social changes that followed the Industrial Revolution
B)the idea that 80 percent of a nation's wealth should be owned by no more than 20 percent of its people
C)the principles of a private enterprise system
D)the idea that government must own all factors of production
A)the social changes that followed the Industrial Revolution
B)the idea that 80 percent of a nation's wealth should be owned by no more than 20 percent of its people
C)the principles of a private enterprise system
D)the idea that government must own all factors of production
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16
When Private Jets,Inc.finds itself losing contracts because Global Aviation,Inc.charges less money,Private Jets responds by lowering its bids.According to Adam Smith,this reaction demonstrates _____.
A)the invisible hand of competition
B)collision
C)the right to private property
D)social responsibility
A)the invisible hand of competition
B)collision
C)the right to private property
D)social responsibility
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17
Competition,according to Adam Smith,would lead to consumers receiving the best possible products and prices because _____.
A)government interference in economic activity would be maximized
B)less efficient producers would be driven out of the market
C)increased supply of raw materials would lead to increased production
D)natural resources would be utilized more efficiently
A)government interference in economic activity would be maximized
B)less efficient producers would be driven out of the market
C)increased supply of raw materials would lead to increased production
D)natural resources would be utilized more efficiently
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18
For successful companies,which of the following statements is true?
A)They often adapt to changes in customer tastes.
B)They spend less time on technology-related projects.
C)They refrain from all kinds of competition.
D)They strive to reduce the standards of living of their respective countries.
A)They often adapt to changes in customer tastes.
B)They spend less time on technology-related projects.
C)They refrain from all kinds of competition.
D)They strive to reduce the standards of living of their respective countries.
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19
Jason is an accountant.When he is looking at clients' books,for him,profits are _____.
A)the difference between revenues and expenses
B)the sum of commissions earned and receipts
C)the difference between sales and expenses
D)the sum of sales and expenses
A)the difference between revenues and expenses
B)the sum of commissions earned and receipts
C)the difference between sales and expenses
D)the sum of sales and expenses
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20
By offering a lifetime warranty on its products,Savvy Security Systems has set itself apart from its competitors.This difference is known as Warner Electronics' _____.
A)private enterprise system
B)competitive differentiation
C)capitalism
D)checkoff
A)private enterprise system
B)competitive differentiation
C)capitalism
D)checkoff
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21
The business philosophy that advocates determining what consumers want and need,and then designing products to satisfy those needs,is known as _____.
A)consumer orientation
B)self-sufficiency
C)work ethics
D)production enhancement
A)consumer orientation
B)self-sufficiency
C)work ethics
D)production enhancement
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22
Fabian uses a weblog to sell his products.His blog has generated massive sales for his products.His capital expenditure was the lowest in comparison to most of the other online firms.Which of the following eras is he most likely to be originating from?
A)Production era
B)Social era
C)Industrial era
D)Marketing era
A)Production era
B)Social era
C)Industrial era
D)Marketing era
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23
Diverse employee teams tend to perform _____ and develop _____ than do homogeneous employee groups.
A)less effectively; better solutions
B)more effectively; better solutions
C)less effectively; worse solutions
D)more effectively; worse solutions
A)less effectively; better solutions
B)more effectively; better solutions
C)less effectively; worse solutions
D)more effectively; worse solutions
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24
Blogs and social networking use _____ to manage relationships.
A)strategic alliances
B)marketing research analyses
C)technology
D)business etiquette
A)strategic alliances
B)marketing research analyses
C)technology
D)business etiquette
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25
When Microsoft opened offices in Tokyo,London,and Sydney,it was utilizing _____ by relocating business activities to lower-cost locations overseas.
A)nearshoring
B)cybersquatting
C)offshoring
D)employee sourcing
A)nearshoring
B)cybersquatting
C)offshoring
D)employee sourcing
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26
Which of the following best describes a partnership?
A)A category of relationship management
B)An affiliation of two or more companies
C)Outside the scope of e-business management
D)Helpful in eliminating competitive advantage
A)A category of relationship management
B)An affiliation of two or more companies
C)Outside the scope of e-business management
D)Helpful in eliminating competitive advantage
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27
The Industrial Revolution in England transformed America's economy by introducing _____.
A)the concept of each worker producing one complete product
B)the concept labor unions
C)the factory system
D)the continuously moving assembly line
A)the concept of each worker producing one complete product
B)the concept labor unions
C)the factory system
D)the continuously moving assembly line
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28
______ is a benefit of entrepreneurship.
A)Low risk
B)Flexibility
C)Guaranteed profit
D)Reduced competition
A)Low risk
B)Flexibility
C)Guaranteed profit
D)Reduced competition
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29
All of the following are rights granted to citizens and to the government in a private enterprise system EXCEPT the right to _____.
A)fair competition
B)permit price discrimination
C)select from among a variety of goods and services
D)own property
A)fair competition
B)permit price discrimination
C)select from among a variety of goods and services
D)own property
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30
What do managers of global workforces need to do to retain valued employees?
A)Build and earn trust
B)Share financial information with employees
C)Lay off tenured employees
D)Follow traditional management practices
A)Build and earn trust
B)Share financial information with employees
C)Lay off tenured employees
D)Follow traditional management practices
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31
Which of the following BEST distinguishes the philosophy of the marketing era from the philosophy of the production era?
A)The marketing era was more consumer oriented.
B)The production era occurred after World War II.
C)The marketing era advocated price discrimination.
D)The production era was more consumer oriented.
A)The marketing era was more consumer oriented.
B)The production era occurred after World War II.
C)The marketing era advocated price discrimination.
D)The production era was more consumer oriented.
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32
When a business employs an outside company to handle all customer correspondence and phone calls,the business is _____ its customer service department.
A)outsourcing
B)branding
C)cybersquatting
D)shrinking
A)outsourcing
B)branding
C)cybersquatting
D)shrinking
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33
Which of the following is necessary in the current business workforce trend?
A)Awareness that businesses are moving toward traditional management practices
B)Increased reliance on employees' intellectual capabilities
C)Increased reliance on natural resources and physical inputs
D)Transition from focus on production to creating a brand
A)Awareness that businesses are moving toward traditional management practices
B)Increased reliance on employees' intellectual capabilities
C)Increased reliance on natural resources and physical inputs
D)Transition from focus on production to creating a brand
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34
Which of the following is a management challenge associated with broad age diversity?
A)The uniformity in expectations of work
B)The need to accommodate a variety of work lifestyles
C)The decreasing need for advanced skills
D)The increasing reliance on older individuals
A)The uniformity in expectations of work
B)The need to accommodate a variety of work lifestyles
C)The decreasing need for advanced skills
D)The increasing reliance on older individuals
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35
Which of the following is considered to be the most fundamental right of the private enterprise system?
A)The right to private property
B)The right to guaranteed profits
C)The right to exercise price discrimination
D)The right to fair competition
A)The right to private property
B)The right to guaranteed profits
C)The right to exercise price discrimination
D)The right to fair competition
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36
Which of these refers to the collection of activities that build and maintain ongoing,mutually beneficial ties with customers and other parties?
A)Relationship management
B)Transaction management
C)Financial management
D)Marketing management
A)Relationship management
B)Transaction management
C)Financial management
D)Marketing management
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37
The economic focus,in colonial society,was centered on _____.
A)metropolitan areas
B)areas west of the Mississippi River
C)rural areas
D)cities
A)metropolitan areas
B)areas west of the Mississippi River
C)rural areas
D)cities
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38
Apple Series 4 watches sold on Amazon's Web site signify the formation of a _____ to increase profits.
A)transaction alliance
B)brand partnership
C)strategic alliance
D)marketing agreement
A)transaction alliance
B)brand partnership
C)strategic alliance
D)marketing agreement
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39
When a U.S.company contracts work to a company in Mexico,it is _____.
A)nearshoring
B)nearsourcing
C)exporting
D)offshoring
A)nearshoring
B)nearsourcing
C)exporting
D)offshoring
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40
The American Industrial Revolution did not make real progress until _____.
A)a railroad system was built,providing fast,economical transportation
B)a good relationship was formed with England
C)an introduction of the automobile occurred
D)a reliable system of telephonic communication was established
A)a railroad system was built,providing fast,economical transportation
B)a good relationship was formed with England
C)an introduction of the automobile occurred
D)a reliable system of telephonic communication was established
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41
_______ represents a natural force that guides free market capitalism.
A)Socialism
B)Communism
C)Competition
D)Government
A)Socialism
B)Communism
C)Competition
D)Government
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42
Social responsibility would include all of the following EXCEPT _____.
A)supporting the local United Way
B)buying goods and services from minority-owned vendors
C)making campaign contributions to politicians in the hope of obtaining a government contract
D)making contributions to the local public radio station
A)supporting the local United Way
B)buying goods and services from minority-owned vendors
C)making campaign contributions to politicians in the hope of obtaining a government contract
D)making contributions to the local public radio station
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43
"Newman's Own" is a food product line that gives 100 percent of its after-tax profits to charity.This company is ____.
A)evaluating its business ethics
B)enacting upon its social responsibility
C)creating customer satisfaction
D)using creativity to promote sales
A)evaluating its business ethics
B)enacting upon its social responsibility
C)creating customer satisfaction
D)using creativity to promote sales
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44
Which of the following is NOT an example of an internal force that requires organizational change?
A)Labor union demands
B)Production problems
C)New technologies
D)New company goals
A)Labor union demands
B)Production problems
C)New technologies
D)New company goals
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45
Which of these refers to standards of conduct and moral values of a firm?
A)Creativity
B)Business ethics
C)A social audit
D)A social responsibility
A)Creativity
B)Business ethics
C)A social audit
D)A social responsibility
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46
When management adheres to a set of standards involving the right and wrong actions arising in the work environment,the management is _____.
A)enacting upon its social responsibility
B)following its business ethics
C)working towards social welfare
D)using creativity to encourage team spirit
A)enacting upon its social responsibility
B)following its business ethics
C)working towards social welfare
D)using creativity to encourage team spirit
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47
A tax law provision granted to not-for-profits by the Internal Revenue Service is called _______.
A)strategic alliance
B)concession
C)consumer orientation
D)section 501(c)(3)
A)strategic alliance
B)concession
C)consumer orientation
D)section 501(c)(3)
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48
Which is the ability to perceive marketplace needs and what an organization must do to satisfy these needs?
A)Critical thinking
B)Social responsibility
C)Vision
D)Creativity
A)Critical thinking
B)Social responsibility
C)Vision
D)Creativity
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49
Which of these describes the unique combination of organizational abilities,products,and approaches that sets a company apart from competitors in the minds of customers?
A)Private enterprise system
B)Competitive differentiation
C)Capitalism
D)Strategic alliance
A)Private enterprise system
B)Competitive differentiation
C)Capitalism
D)Strategic alliance
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50
The main characteristic of ______ era is the new ways for businesses and consumers to communicate and share information.
A)marketing
B)social
C)relationship
D)age of industrial entrepreneurs
A)marketing
B)social
C)relationship
D)age of industrial entrepreneurs
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51
Which of the following represent corresponding factor payments for labor and capital?
A)Land and rent
B)Perseverance and natural resources
C)Wages and interest
D)Natural resources and entrepreneurship
A)Land and rent
B)Perseverance and natural resources
C)Wages and interest
D)Natural resources and entrepreneurship
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52
The main characteristic of ______ era was mass production by semiskilled workers,aided by machines.
A)industrial revolution
B)social
C)relationship
D)age of industrial entrepreneurs
A)industrial revolution
B)social
C)relationship
D)age of industrial entrepreneurs
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53
The main characteristic of ______ era was benefits derived from deep,ongoing links with individual customers,employees,suppliers,and other businesses.
A)marketing
B)social
C)relationship
D)age of industrial entrepreneurs
A)marketing
B)social
C)relationship
D)age of industrial entrepreneurs
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54
Ramona works for ABC Pharmaceutical Company and gives a presentation on the need to expand the company's geriatric division within the next 10 years.Ramona is focusing primarily on establishing the company's _____.
A)morales
B)ethics
C)vision
D)codes
A)morales
B)ethics
C)vision
D)codes
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55
Tevasoft,a content management company,introduces a new software tool for quality analysis.This product has been programmed and introduced after several rounds of meticulous analysis that included researching,brainstorming sessions,arguments,and several rounds of testing for the product's accuracy and authenticity.In this scenario,which of the following has Tevasoft demonstrated?
A)Critical thinking
B)Competitive differentiation
C)Sociability
D)Creativity
A)Critical thinking
B)Competitive differentiation
C)Sociability
D)Creativity
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56
Crowdsourcing allows companies to find:
A)workers for a specific task.
B)potential candidates through a physical job fair.
C)appropriate candidates within the company.
D)candidates specifically for the managerial roles.
A)workers for a specific task.
B)potential candidates through a physical job fair.
C)appropriate candidates within the company.
D)candidates specifically for the managerial roles.
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57
Stewart is a small business owner who runs a local coffee shop and a bakery.For Stewart,_____ represents an earned reward for taking the risks of running the business.
A)government intervention
B)concessions
C)profits
D)long hours
A)government intervention
B)concessions
C)profits
D)long hours
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58
In business,_____ refers to the ability to see better and different ways of doing business.
A)critical thinking
B)social responsibility
C)creativity
D)vision
A)critical thinking
B)social responsibility
C)creativity
D)vision
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59
Feedback from customers is an example of a(n)_____ that requires organizational change.
A)internal force
B)external force
C)change agent
D)marketing issue
A)internal force
B)external force
C)change agent
D)marketing issue
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60
Delco Corp.a multinational corporation located in Chicago is planning to relocate its operations in India.The firm has identified that the labor cost and technology available in India would ensure optimum performance of its business operations.Which of the following strategies has Delco Corp.adopted?
A)Exporting
B)Offshoring
C)Nearshoring
D)Licensing
A)Exporting
B)Offshoring
C)Nearshoring
D)Licensing
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61
In the private enterprise system,government has no role to play in ensuring fair competition.
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62
Land is linked to the factor payment of rent.
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63
Capitalism is another name for the private enterprise system.
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64
Labor encompasses both the physical labor and the intellectual inputs contributed by workers.
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65
During the era of Industrial Revolution,the focus was on agriculture and other rural activities.
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66
In order to remain viable,not-for-profit organizations need to focus on profits even more than the public service they provide.
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67
The private enterprise system is enhanced by maximized government participation.
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68
Capital usually includes entrepreneurs and human resources.
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69
When customers enter a supermarket and select their favorite brand of laundry detergent,they are exercising their right to freedom of choice.
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70
Just as with a for-profit business,the first priority for a not-for-profit organization is making a profit.
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71
In the private enterprise system,the right to private property is considered the most basic right.
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72
Given that not-for-profit organizations still focus on and make profits,they are commonly required to pay federal,state,and local taxes.
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73
When farmers rent land in order to increase crop production,they are acquiring capital.
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74
Technology is considered to be a form of capital.
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75
Technology and capital are considered as two separate factors of production.
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76
For a business to be successful,competitive differentiation is highly discouraged.
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77
A common characteristic of most entrepreneurs is finding unique ways to use the factors of production.
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78
Government intervention is critically important and encouraged in the private enterprise system.
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79
Companies need to be ethical to succeed in the long run.
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80
"Risk-taking" and entrepreneurship are synonymous.
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