Deck 17: Developing Software to Streamline Operations

Question 1

Brainstorming is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted.

Answer 1

True

Question 2

Requirements management is the process of managing changes to the business requirements throughout the project.

Answer 2

True

Question 3

Conversion modifies software to meet specific user or business requirements.

Answer 3

False

Question 4

A joint application development session is where employees meet, sometimes for several days, to define or review the business requirements for the system.

Question 5

Software engineering is a disciplined approach for constructing information systems through the use of common methods, techniques, or tools.

Question 6

The design phase establishes descriptions of the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation.

Question 7

Conversion is the process of transferring information from a legacy system to a new system.

Question 8

A requirements definition document prioritizes all of the business requirements by order of importance to the company.

Question 9

The planning phase establishes a high-level plan of the intended project and determines project goals.

Question 10

Conversion occurs when a person or event is the catalyst for implementing major changes for a system to meet business changes.

Question 11

Business requirements are the specific business requests the system must meet to be successful, so the analysis phase is critical because business requirements drive the entire systems development effort.

Question 12

Off-the-shelf application software supports general business processes and does not require any specific software customization to meet the organization's needs.

Question 13

Software engineers use computer-aided software engineering (CASE) software tools to provide automated support for the development of the system.

Question 14

The systems development life cycle (SDLC) is the overall process for developing information systems, from planning and analysis through implementation and maintenance.

Question 15

Control objects for information and related technology (COBIT) is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors.

Question 16

Business requirements include the process of transferring information from a legacy system to a new system.

Question 17

Projects are typically dynamic in nature, and change should be expected and anticipated for successful project completion.

Question 18

The analysis phase establishes descriptions of the desired features and operations of the system including screen layouts, business rules, process diagrams, pseudo code, and other documentation.

Question 19

The testing phase takes all the detailed design documents from the design phase and transforms them into the actual system.

Question 20

Sign-off is the users' actual signatures indicating they approve all of the business requirements.

Question 21

Development Testing assesses whether the entire system meets the design requirements of the users.

Question 22

Online training runs over the Internet or on a CD or DVD, and employees complete the training on their own time at their own pace.

Question 23

Development testing verifies that separate systems can work together passing data back and forth correctly.

Question 24

Object-oriented languages provide a programming method that provides for interactive modules to a website.

Question 25

Detailed user documentation is created that highlights how to use the system and how to troubleshoot issues or problems.

Question 26

Unit testing uses both the legacy system and new system until all users verify that the new system functions correctly.

Question 27

Alpha testing occurs when programmers test the system to ensure it is bug-free.

Question 28

Workshop training is held in a classroom environment and led by an instructor.

Question 29

Training is provided for the system users and can be online or in a classroom.

Question 30

Plunge implementation discards the legacy system completely and immediately migrates all users to the new system.

Question 31

User acceptance testing (UAT) determines whether the system satisfies the user and business requirements.

Question 32

The development phase brings all the project pieces together into a special testing environment to eliminate errors and bugs, and verify that the system meets all the business requirements defined in the analysis phase.

Question 33

Pilot implementation is a small group of people using the new system until it is verified that it works correctly; then the remaining users migrate.

Question 34

Scripting languages group data and corresponding processes into objects.

Question 35

User acceptance testing tests individual units or pieces of code for a system.

Question 36

Bugs are defects in the code of an information system.

Question 37

Fourth-generation languages (4GL) are programming languages that look similar to human languages. For example, a typical 4GL command might state, "FIND ALL RECORDS WHERE NAME IS 'SMITH'."

Question 38

One way to support users' questions is to create a help desk, or a group of people who respond to users' questions.

Question 39

Integration testing verifies that the units or pieces of code function correctly when integrated together.

Question 40

Test conditions detail the steps the system must perform along with the expected result of each step? In the implementation phase the organization places the system into production so users can begin to perform actual business operations with it.

Question 41

Post-implementation reports are formal reports or audits of a project after it is up and running.

Question 42

Information systems audit reports assess a company's information system to determine necessary changes and to help ensure the information systems' availability, confidentiality, and integrity.

Question 43

Exception reports organize and categorize data for managerial perusal.

Question 44

Corrective maintenance makes system changes to repair design flaws, coding errors, or implementation issues.

Question 45

Preventing liabilities is a business-related consequence of failed software.

Question 46

A data flow diagram (DFD) illustrates the movement of information between external entities and the processes and data stores within the system.

Question 47

Preventive maintenance makes system changes to reduce the chance of future system failure.

Question 48

Information system control reports ensure the reliability of information, consisting of policies and their physical implementation, access restrictions, or recordkeeping of actions and transactions.

Question 49

The implementation phase involves taking all of the detailed design documents from the design phase and transforming them into the actual system.

Question 50

Corrective maintenance makes system changes to reduce the chance of future system failure.

Question 51

Detailed internal reports present information with little or no filtering or restrictions of the data.

Question 52

Process modeling illustrates the movement of information between external entities and the processes and data stores within the system.

Question 53

Control objects for information and related technology (COBIT) are software suites that automate systems analysis, design, and development.

Question 54

Internal reports present data that is distributed inside the organization and is intended for employees within an organization. Internal reports typically support day-to-day operations monitoring that supports managerial decision making.

Question 55

Process modeling involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment.

Question 56

Computer-aided software engineering (CASE) tools are software suites that automate systems analysis, design, and development.

Question 57

First-generation languages are machine language and are difficult for people to understand.

Question 58

Pilot implementation installs the new system in phases (for example by department) until it is verified that it works correctly.

Question 59

Summary internal reports highlight situations occurring outside of the normal operating range for a condition or standard.

Question 60

A data flow diagram involves graphically representing the processes that capture, manipulate, store, and distribute information between a system and its environment.

Question 61

What is a technique for generating ideas by encouraging participants to offer as many ideas as possible in a short period without any analysis until all the ideas have been exhausted?

A) Brainstorming
B) Change agent
C) Test conditions
D) Bugs

Question 62

Which software supports general business processes and does not require any specific software customization to meet the organization's needs?

A) SDLC
B) Software customization
C) Off-the-shelf application
D) Application software

Question 63

What is a disciplined approach for constructing information systems through the use of common methods, techniques, or tools?

A) Software
B) Software testing
C) Software engineering
D) All of the choices are correct

Question 64

What is the overall process for developing information systems, from planning and analysis through implementation and maintenance?

A) SDLC
B) Software customization
C) Off-the-shelf application
D) Sign-off

Question 65

Which document prioritizes all of the business requirements by order of importance to the company?

A) Requirements documentation
B) Requirements management
C) Requirements definition document
D) All of the choices are correct

Question 66

In which phase does the firm analyze its end-user business requirements and refine project goals into defined functions and operations of the intended system?

A) Analysis phase
B) Design phase
C) Development phase
D) Testing phase

Question 67

What modifies software to meet specific user or business requirements?

A) Software customization
B) Conversion
C) Business requirements
D) Sign-off

Question 68

Fourth-generation languages are programming languages that look similar to human languages.

Question 69

What is the process of transferring information from a legacy system to a new system?

A) COBIT
B) Conversion
C) Business requirements
D) Sign-off

Question 70

Which phase establishes a high-level plan of the intended project and determines project goals?

A) Testing phase
B) Analysis phase
C) Maintenance phase
D) Planning phase

Question 71

What is the process of managing changes to the business requirements throughout the project?

A) Requirements documentation
B) Requirements management
C) Requirements definition document
D) All of the choices are correct

Question 72

What contains the users' actual signatures indicating they approve all of the business requirements?

A) Requirements documentation
B) Requirements management
C) Requirements definition document
D) Sign-off

Question 73

What is a person or event that is the catalyst for implementing major changes for a system to meet business changes?

A) Change controller
B) Change over
C) Change management
D) Change agent

Question 74

Fifth-generation languages are programming languages for artificial intelligence and neural networks.

Question 75

What are the specific business requests the system must meet to be successful?

A) COBIT
B) Conversion
C) Business requirements
D) Sign-off

Question 76

Second-generation languages are assembly languages that are difficult for people to understand.

Question 77

What is a set of best practices that helps an organization to maximize the benefits of an information system, while at the same time establishing appropriate controls to ensure minimum errors?

A) COBIT
B) CASE
C) IEEE
D) All of the choices are correct

Question 78

Which phase takes all the detailed design documents from the design phase and transforms them into the actual system?

A) Testing phase
B) Analysis phase
C) Development phase
D) Planning phase

Question 79

Third-generation languages are high-level programming languages, such as C++ and Java.

Question 80

What do software engineers use as tools to provide automated support for the development of the system?

A) Software
B) IEEE
C) COBIT
D) CASE