Deck 1: Managing and Organizations

Question 1

Which of the following defines sensemaking?

A)the ongoing retrospective development of plausible images that rationalize what people are doing
B)how things are done,or are expected to be done,in particular organizations
C)ensuring that everyone understands the same thing in exactly the same way
D)all of these

Answer 1

A

Question 2

What are management practices?

A)rehearsals
B)something doctors have
C)what managers do when they are managing in everyday organizational life
D)illegitimate and non-sanctioned activities

Answer 2

C

Question 3

______ usually means that organizations are assumed to have clear boundaries,a large degree of autonomy,and distinctive characteristics that differentiate them from other organizations?

A)Organizational authority
B)Organizational fragmentation
C)Organizational dysfunction
D)Organizational identity

Answer 3

D

Question 4

Managing individuals in organizations is a task made difficult by the fact that everyone is ______?

A)similar
B)an employee
C)different
D)difficult

Question 5

What does framing mean as identified in your textbook?

A)focusing us on specific relevancies to sort what is relevant
B)putting pictures of an organization's members on the walls
C)blaming someone up for something they didn't do
D)learning the right theories from the textbook and applying them in practice

Question 6

The introduction to your textbook discusses stakeholders.Which one of the following would be the best definition of stakeholders?

A)people who have an interest in the organization
B)people who own shares in a company
C)people who picket a company
D)all of these

Question 7

Something is rational,according to the Introduction to your textbook,______?

A)only when it is done according to scientific method
B)only when there is systematic application of best practice to achieve some given end or goal
C)only when there is systematic application of various techniques to achieve some given end or goal
D)only when something is done on the bosses terms only

Question 8

Organizations can be defined as ______ designed for a specific purpose

A)hands
B)tools
C)brains
D)bodies

Question 9

What does it mean to say that something exerts agency,according to the introduction to your textbook?

A)things go according to plan
B)it makes a difference
C)being managed
D)all of these

Question 10

Which of the following organizations tracks your whole life course?

A)school
B)the Electoral Office
C)university
D)Registry of Births,Marriages and Deaths

Question 11

Organizations help to shape the ______ of the persons working within them.

A)identity
B)spending patterns
C)consumption patterns
D)all of these

Question 12

Which one of the following would be typical characteristics of organizational hierarchy?

A)decentralization,differentiation and deceit
B)communication,coordination and control
C)energy,efficiency and effervescence
D)all of these

Question 13

Rationality is present when ______?

A)things work out as intended by managerial plans
B)management's ideas are perfectly implemented
C)people do only what the rules say
D)things are done according to some way of making sense which might not be that of management

Question 14

Which of the following are characteristics of organizations?

A)purposes,objectives,and goals
B)structure,culture,communication processes,and human resource practices
C)systematic ordering in a hierarchy of actions
D)all of these

Question 15

Management is defined in the introduction as ______?

A)the process of communicating,coordinating,and accomplishing action in the pursuit of organizational objectives while managing relationships with stakeholders,technologies,and other artefacts,both within as well as between organizations
B)giving orders to other people to do things
C)the science of designing relationships between people so that the most efficient people are in charge of things and the others are directed in what they do,according to plan
D)none of these

Question 16

Why is sensemaking a bit like driving?

A)It involves a vehicle.
B)You have to stop and go a lot.
C)It involves steering,and interpreting the actions of others.
D)all of these

Question 17

What does managing mean?

A)coping,getting by,just about staying afloat
B)an active,relational practice which involves doing things to contribute to the achievement of the organization's formal goals
C)applying formal management models in action
D)none of these

Question 18

All organizations have ______?

A)rules
B)parking lots
C)uniforms
D)shareholders

Question 19

What are organizations?

A)buildings that we work in
B)places in which people have lunch
C)systematically arranged frameworks relating people,things,knowledge,and technologies,in a design intended to achieve specific goals
D)systematically arranged technologies intended to achieve specific goals if people do as they are instructed or told

Question 20

McDonalds can be seen as similar to some universities because ______?

A)young people eat there
B)they are well-lit with clean toilets
C)both have lots of queues
D)both have lots of rules and prescribed offerings

Question 21

Why is plausibility an important part of sensemaking??

A)Managers have to persuade people that what is false is true and that what is false is true.
B)Managers have to create meaning that is sufficient to carry on with current projects.
C)Managers are normally deceitful as part of their job.
D)all of these

Question 22

Which one of the following does NOT characterize managerialism?

A)managing with the assumption that managers' interests should never override those of customers and employees
B)normative integration,shared values,a single source of authority,legitimacy and decision-making embedded in the managerial hierarchy,serving the interests of the owners of that organization
C)what managers practice when they have a profound grasp of management theory and its principles and apply them consistently to all elements of their everyday organizational life
D)a belief in the scientific application of management theory for best practice

Question 23

'Managing will rarely if ever correspond with the management presumed in rational plans and principles.' Why should this be the case,according to the textbook?

Question 24

The top management team can be defined as ______?

A)those who are the best-remunerated in the organization
B)those who are the brightest in the organization
C)those who set strategy,direction and purpose in the organization
D)the best-dressed people in the organization

Question 25

What are the contemporary factors shaping the sensemaking of managing in contemporary organizations?

Question 26

'Managing is an exercise that strives to create rationality in order to make common sense in organizations.' Discuss and critically evaluate what you think are the key tensions and issues that such a view of management illuminates.

Question 27

Compare and contrast driving and sensemaking.

Question 28

Why is sensemaking the crucial skill for managing organizations?

Question 29

What are the essentials of sensemaking?

Question 30

Everyday business words like 'headquarters','heads of department' reflect the image of organizations as ______.

A)hierarchies
B)superior
C)designed
D)barber shops

Question 31

What are unions from the manager's point of view?

A)a pest
B)oppositional bodies
C)disloyal organizations
D)representative organizations

Question 32

What is rationality and why is it so influential as a concept?

Question 33

In organization studies,to refer to organizations as organs,machines,and the like is to use ______.

A)a metaphor
B)a sensemaker
C)a tautology
D)none of these

Question 34

Who is the earliest acknowledged theorist of the importance of the division of labor in management?

A)Karl Marx
B)F.W.Taylor
C)Emile Durkheim
D)Adam Smith

Question 35

According to the textbook,why are highly rationalist accounts of management popular with many managers?

A)They are scientific.
B)Evidence backs them up.
C)because of their opportunities for multiple sensemaking
D)They frame managers as being in control.

Question 36

If you were to say that an organization is like a well-oiled machine,which of the following terms would characterize the comparison?

A)simile
B)rhetoric
C)metaphor
D)sensemaking

Question 37

According to your textbook,why might viewing organizations in terms of metaphors that compare them to a giant organism be problematic?

A)because like human bodies organisms grow old and die
B)because it trivializes workers as appendages to a body
C)because it assumes management is the brain that controls everything on the body
D)both because it trivializes workers as appendages to a body and because it assumes management is the brain that controls everything on the body

Question 38

The idea that people are cognitively limited,producing satisfactory rather than optimally rational decisions through satisficing is known as ______.

A)appeasement
B)delimited rationality
C)bounded rationality
D)grounding

Question 39

Resistance can occur through both of which of the following pairs of terms?

A)commission or omission
B)submission or fatalism
C)fatigue or fascination
D)obedience or compliance

Question 40

To say that sensemaking is retrospective means ______.

A)we make sense of something as it is elapsing and we are constantly reviewing the sense we make in terms of additional sense-data
B)we don't know what we do until someone else makes sense for us
C)most of the time we act irrationally but we try to make sense of it by pretending that we are being rational
D)all of these

Question 41

'Life must be understood backwards;but...it must be lived forward.' What cautions should the well-educated manager take from Kierkegaard's statement?