Deck 11: Diversity and Your Relationships With Others

Question 1

Someone who has a stereotype

A)directs his or her behavior toward individuals based on their membership in a group.
B)has the knowledge and understanding about other races, ethnic groups, cultures, and minorities.
C)evaluates or judges members of a group based on their membership in the group and not their individual characteristics.
D)has beliefs and expectations about members of a group.

Answer 1

D

Question 2

Ethnicity is referred to as

A)traditionally, biologically determined physical characteristics that set one group apart from others.
B)the learned behaviors, beliefs, and attitudes that are characteristic of an individual society or population, and the products that people create.
C)shared national origins or cultural patterns.
D)knowledge and understanding about the other races, ethnic groups, cultures, and minority groups.

Answer 2

C

Question 3

Culture is referred to as

A)traditionally, biologically determined physical characteristics that set one group apart from others.
B)the learned behaviors, beliefs, and attitudes that are characteristic of an individual society or population, and the products that people create.
C)shared national origins or cultural patterns.
D)knowledge and understanding about the other races, ethnic groups, cultures, and minority groups.

Answer 3

B

Question 4

Which of the following is the first step toward overcoming stereotypes and developing cultural competence?

A)researching your own customs, perspectives, background, and history
B)ignoring people's backgrounds
C)exploring your own prejudices and stereotypes
D)studying other cultures and customs

Question 5

Statements such as "women don't drive as well as men" and "white men can't jump" are both examples of

A)racial prejudice.
B)stereotyping.
C)repressed anger.
D)perspective.

Question 6

You have been juggling too many obligations and are on social overload. You never have a moment to yourself. This is a type of

A)opportunity.
B)loneliness.
C)isolation.
D)alienation.

Question 7

Someone who is prejudiced

A)directs his or her behavior toward individuals based on their membership in a group.
B)has the knowledge and understanding about other races, ethnic groups, cultures, and minorities.
C)evaluates or judges members of a group based on their membership in the group and not their individual characteristics.
D)has beliefs and expectations about members of a group.

Question 8

People who are lonely in college

A)almost always need professional help.
B)should understand that sometimes college schedules allow for little social interaction.
C)are in the minority.
D)should make an effort to see other students outside of class.

Question 9

John is a white, Italian American student at a racially and ethnically diverse university in Massachusetts. He can begin to develop his cultural competence by

A)taking a course in world religions.
B)taking a trip to Vermont and New Hampshire.
C)learning not to express his opinions about street gangs when Hispanics and African Americans are around.
D)only hanging out with people who look and act like him.

Question 10

What term refers to shared national origins or cultural patterns?

A)culture
B)environment
C)ethnicity
D)race

Question 11

According to your textbook, if you have a basic understanding of others' customs, perspectives, backgrounds, and history you are

A)culturally competent.
B)ethnically knowledgeable.
C)racially experienced.
D)morally correct.

Question 12

What term refers to the learned behaviors, beliefs, and attitudes that characterize a society or population?

A)culture
B)environment
C)ethnicity
D)heritage

Question 13

In order to make friends, it is important to

A)be good-looking and charming.
B)be open to friendships with people who are different from you.
C)keep feelings and emotions hidden.
D)always focus energy on one or two people.

Question 14

Race is referred to as

A)traditionally, biologically determined physical characteristics that set one group apart from others.
B)the learned behaviors, beliefs, and attitudes that are characteristic of an individual society or population, and the products that people create.
C)shared national origins or cultural patterns.
D)knowledge and understanding about the other races, ethnic groups, cultures, and minority groups.

Question 15

A person who evaluates people primarily on the basis of their membership in a particular group is

A)racist.
B)prejudiced.
C)naive.
D)exclusionary.

Question 16

What term refers to biologically determined physical characteristics that set one group apart from others?

A)culture
B)environment
C)ethnicity
D)race

Question 17

Culturally competent is referred to as

A)traditionally, biologically determined physical characteristics that set one group apart from others.
B)the learned behaviors, beliefs, and attitudes that are characteristic of an individual society or population, and the products that people create.
C)shared national origins or cultural patterns.
D)knowledge and understanding about the other races, ethnic groups, cultures, and minority groups.

Question 18

Someone who discriminates

A)directs his or her behavior toward individuals based on their membership in a group.
B)has the knowledge and understanding about other races, ethnic groups, cultures, and minorities.
C)evaluates or judges members of a group based on their membership in the group and not their individual characteristics.
D)has beliefs and expectations about members of a group.

Question 19

Beliefs and expectations about members of a group that are held simply because of their membership in the group are referred to as

A)stereotypes.
B)racism.
C)prejudice.
D)discrimination.

Question 20

When someone directs his or her behavior toward individuals on the basis of their membership in a particular group they are

A)stereotyping.
B)racist.
C)prejudiced.
D)discriminating.

Question 21

What is a subjective state in which people do not experience the level of connection they desire to have with others?

A)repression
B)acceptance
C)loneliness
D)depression

Question 22

In a conflict situation, using phrases such as, "Tell me more," or "Can you give me an example of that?" are part of which conflict resolution strategy?

A)getting personal
B)acknowledging anger
C)asking for clarification
D)looking for a win-win solution

Question 23

When people argue, they say what they mean.
When people argue, what they say is often not the real message. There's typically an underlying communication-a subtext-that is the source of the conflict. It is important to dig beneath what you're hearing to find the real message.

Question 24

First, explain what is meant by the term cultural competence, then briefly describe what steps you could take to develop cultural competency.

Question 25

Being comfortable with people whose backgrounds may differ from yours is a social necessity, but it matters less for career success.
Whether in the workplace or the neighborhood, living in a diverse environment is increasingly a part of everyone's life. Being comfortable with people whose backgrounds are different than your own is virtually a requirement for career success.

Question 26

You're a first-year student. Your significant other has decided to end your relationship. How can you begin the path toward emotional recovery?

A)Accept your feelings and keep busy with studying and other activities.
B)Go over a list of your partner's faults.
C)Find a new partner as quickly as possible.
D)Try to figure out what you could have done differently in the relationship.

Question 27

The text emphasizes how important it is to communicate well in personal relationships, and it particularly stresses the need to listen carefully to what others say. Why is it important to listen? Briefly outline some of the things you can do to improve your listening skills.

Question 28

Relationships with others are a critical aspect of our well-being.
The support of friends and relatives helps us feel good about ourselves in a way that we can't accomplish alone.

Question 29

Prejudice leads to discrimination.
Discrimination is behavior directed toward individuals on the basis of their membership in a particular group.

Question 30

Solitude always makes people feel lonely.
Sometimes dealing with too many people can cause loneliness. It is important for people to carve out time for solitude in order to avoid social overload.

Question 31

Tutoring at your local middle school helps develop cultural competence.
Sometimes you can learn about people who are different from you in your own backyard. Tutoring at a local school is one way to get the opportunity to interact with people who may be very different from those you are accustomed to meeting.

Question 32

Conflict is not necessarily bad.
Conflict can help us say what is really on our minds, it can help clear up miscommunications before they undermine a relationship, and it can even help us practice resolving conflicts with others.

Question 33

A technique of verbal listening in which a listener rephrases what a speaker has said, trying to echo the speaker's meaning is referred to as

A)reflective feedback.
B)cultural acknowledgment.
C)insightful mirroring.
D)conversational marker.

Question 34

In good relationships, small annoyances often get in the way of deeper connections.
What is crucial in good relationships is the willingness to accept others as they are, without constantly yearning for changes.

Question 35

Anyone can make a good friend.
People who put you down, make you feel bad, or behave in ways that violate your personal standards are not friends.

Question 36

You've been in a relationship for five years. You've completed your degree and have a solid job with a Fortune 500 company. What should your significant other do to remain strong in the relationship?

A)Break up with you.
B)Discuss your faults.
C)Talk to your friends about you changing and find out what they'd do.
D)Accept that you have changed and transform in the relationship with you.

Question 37

Reflective feedback is

A)accepting others as they are, not as you would like them to be.
B)a subjective state in which people don't experience the level of connection with others that they desire.
C)investing time in others.
D)a technique of verbal listening in which a listener rephrases what the speaker said, trying to echo the meaning.

Question 38

If you are angry, it is important to say so.
Don't pretend that everything is fine if it isn't. If you are angry, acknowledge it.

Question 39

Which of the following is an important technique for both avoiding and handling conflicts?

A)using "I" statements
B)using reflective feedback
C)asking questions
D)providing supportive silence

Question 40

Loneliness is referred to as

A)a willingness to embrace change.
B)a subjective state in which people don't experience the level of connection with others that they desire.
C)accepting others as they are, not as you would like them to be.
D)investing time in others.

Question 41

First-year students often report that they feel lonely.
a. What steps could they take to meet more people?
b. Once they have started meeting people, how could these students go about building friendships with their new acquaintances?
a. First-year students can use several strategies for dealing with loneliness. Some of these strategies include becoming involved in campus activities, finding a study partner, knowing they are not alone in their loneliness, taking advantage of orientation and first-year student social events, taking a job on campus, and remembering that loneliness is typically a temporary state.
a. What steps could they take to meet more people?
b. Once they have started meeting people, how could these students go about building friendships with their new acquaintances?
b. To build lasting relationships, first-year students should invest time in others, reveal things about themselves, let others know they like them, accept others as they are, and show concern and caring.

Question 42

There are many things you can do to increase your understanding of and sensitivity to other cultures. List three strategies for developing your cultural competence.

Question 43

Although conflicts are not necessarily bad, it is important to be able to resolve them as well as possible. Think back to a recent conflict you have been involved in, and
a. based on what you have learned from the text, list the mistakes you think you made in trying to resolve it.
b. describe how you could have done things differently if you had used some of the techniques outlined in the text.
a. based on what you have learned from the text, list the mistakes you think you made in trying to resolve it.
b. describe how you could have done things differently if you had used some of the techniques outlined in the text.Some techniques for resolving conflict include stopping and listening, listening for the real message, admitting partial responsibility, showing that you're listening, acknowledging your anger, asking for clarification, making your requests explicit, and always remembering that life is not a zero-sum game, so go for the win-win solution.

Question 44

When relationships don't work out, their endings can be painful, even devastating, for a time. List several strategies for dealing with the pain of a changing or ended relationship.