Deck 14: Statistical Process Control
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Deck 14: Statistical Process Control
1
Samples which are ordered by time or sequence are called
A)systematic samples.
B)random samples.
C)nonrandom samples.
D)biased samples.
A)systematic samples.
B)random samples.
C)nonrandom samples.
D)biased samples.
A
2
Every 10th product coming off a production line is inspected to check for quality.Such a sampling technique is called
A)systematic sampling.
B)random sampling.
C)nonrandom sampling.
D)biased sampling.
A)systematic sampling.
B)random sampling.
C)nonrandom sampling.
D)biased sampling.
A
3
The width of a distribution is called the mean.
False
4
Variation that centers on a mean and occurs with a somewhat consistent amount of dispersion is known as random variation.
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5
Variation that centers on a mean and occurs with a somewhat consistent amount of dispersion is known as ________ variation.
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6
Samples which are ordered by time or sequence are called systematic samples.
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7
A manufacturer of snow shovels sees a drop in the demand for snow shovels due to an unseasonally warm winter.This means that the demand experiences
A)random variation.
B)nonrandom variation.
C)seasonal variation.
D)no variation.
A)random variation.
B)nonrandom variation.
C)seasonal variation.
D)no variation.
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8
A process that is stable has no variation present in the process.
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9
Data gathered to check if a process is stable is called ________.
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10
The cost of inspection for three different product characteristics A,B,and C,is $10,$12 and $8 respectively.The cost of failure if any one of them breaks down is $100 (full replacement cost of the product).What is the inspection ratio for B?
A)0.10
B)0.08
C)0.12
D)0.05
A)0.10
B)0.08
C)0.12
D)0.05
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11
The jump in sales of hand sanitizers experienced by the manufacturer of sanitizing products due to a scare of H1N1 virus outbreak is known as ________ variation.
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12
Concluding that a process is stable means only ________ variation is present in the process.
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13
Variation that results from a specific event,which may be a shift in a process mean or an unexpected occurrence,is known as ________ variation.
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14
Variation that results from a specific event,which may be a shift in a process mean or an unexpected occurrence,is known as random variation.
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15
Samples gathered in such a way that every piece of product has an equal chance of being selected for inspection are called systematic samples.
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16
A quality manager concludes that a process is stable.This means that
A)there is no variation present in the process.
B)there is only random variation present in the process.
C)there is only nonrandom variation present in the process.
D)None of the above
A)there is no variation present in the process.
B)there is only random variation present in the process.
C)there is only nonrandom variation present in the process.
D)None of the above
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17
The width of a distribution is called the ________.
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18
Graphs designed to signal process workers when nonrandom variation occurs in a process are called ________.
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19
The cost of inspection for three different product characteristics A,B,and C,is $10,$12 and $8 respectively.The cost of failure if any one of them breaks down is $100 (full replacement cost of the product).Where should the priority to inspect first be?
A)A
B)B
C)C
D)None of the above
A)A
B)B
C)C
D)None of the above
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20
Samples gathered in such a way that every piece of product has an equal chance of being selected for inspection are called
A)systematic samples.
B)random samples.
C)nonrandom samples.
D)biased samples.
A)systematic samples.
B)random samples.
C)nonrandom samples.
D)biased samples.
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21
The control chart used to count the number nonconforming in a consistent sample space is called the
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
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22
Every 10th product coming off a production line is inspected to check for quality.Such a sampling technique is called ________.
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23
The ratio between the cost of inspection and the cost of failure resulting from a particular step in the process is called ________.
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24
Samples which are ordered by time or sequence are called ________.
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25
A bottling plant measures the volume of liquid in the bottle.The control chart which will be used with such a measurement is a
A)p-chart.
B)X-bar chart.
C)c-chart.
D)u-chart.
A)p-chart.
B)X-bar chart.
C)c-chart.
D)u-chart.
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26
A continuous measurement such as weight,height,or volume is known as
A)attribute.
B)variable.
C)systematic.
D)proportion.
A)attribute.
B)variable.
C)systematic.
D)proportion.
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27
Use the information below to answer the following question(s).Use the "Factors for Control Limits" Table A.3 from the textbook where required:
A control chart needs to be developed to determine if the temperature for a process is within control limits.Five samples each having 4 observations are taken and the sample measurements (temperature in degrees F)are noted in the table below:

What is the value of the average range R-bar?
A)3.68
B)8.398
C)3.125
D)5.252


What is the value of the average range R-bar?
A)3.68
B)8.398
C)3.125
D)5.252
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28
A control chart needs to be developed to determine if the proportion of late deliveries of a pizza delivery restaurant is within control limits.The control chart which would be most appropriate to use in this situation would be the
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
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29
Use the information below to answer the following question(s).Use the "Factors for Control Limits" Table A.3 from the textbook where required:
A control chart needs to be developed to determine if the temperature for a process is within control limits.Five samples each having 4 observations are taken and the sample measurements (temperature in degrees F)are noted in the table below:

What is the LCL for a X-bar chart?
A)253.218
B)247.852
C)250
D)252.527


What is the LCL for a X-bar chart?
A)253.218
B)247.852
C)250
D)252.527
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30
For process control charts,using control limits corresponding to z = 3 standard deviations from the mean will capture what percentage of the random variation in the process?
A)90%
B)95.6%
C)98.2%
D)99.7%
A)90%
B)95.6%
C)98.2%
D)99.7%
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31
Quality inspection performed during the production process is called ________.
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32
A control chart needs to be developed to determine if the temperature for a process is within control limits.The control chart which would be most appropriate to use in this situation would be the
A)p-chart.
B)X-bar chart.
C)c-chart.
D)u-chart.
A)p-chart.
B)X-bar chart.
C)c-chart.
D)u-chart.
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33
Use the information below to answer the following question(s).Use the "Factors for Control Limits" Table A.3 from the textbook where required:
A control chart needs to be developed to determine if the temperature for a process is within control limits.Five samples each having 4 observations are taken and the sample measurements (temperature in degrees F)are noted in the table below:

What is the UCL for a X-bar chart?
A)253.218
B)247.852
C)250
D)252.527


What is the UCL for a X-bar chart?
A)253.218
B)247.852
C)250
D)252.527
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34
For process control charts,to approximately capture 99% of the random variation,the control limits will need to correspond to how many standard deviations from the mean?
A)z = 1
B)z = 2
C)z = 3
D)z = 4
A)z = 1
B)z = 2
C)z = 3
D)z = 4
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35
Samples gathered in such a way that every piece of product has an equal chance of being selected for inspection are called ________.
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36
A measurement to determine if a defect is either present or not is known as
A)attribute.
B)variable.
C)systematic.
D)proportion.
A)attribute.
B)variable.
C)systematic.
D)proportion.
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37
Use the information below to answer the following question(s).Use the "Factors for Control Limits" Table A.3 from the textbook where required:
A control chart needs to be developed to determine if the temperature for a process is within control limits.Five samples each having 4 observations are taken and the sample measurements (temperature in degrees F)are noted in the table below:

What is the value of the grand mean?
A)249.325
B)251.300
C)250.535
D)248.500


What is the value of the grand mean?
A)249.325
B)251.300
C)250.535
D)248.500
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38
The control chart used to measure the number of defects per unit is called the
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
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39
The control chart used to monitor the dispersion of a process is called the
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
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40
The control chart used to measure the proportion defective is called the
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
A)p-chart.
B)R-chart.
C)c-chart.
D)u-chart.
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41
Use the information below to answer the following question(s).Use the "Factors for Control Limits" Table A.3 from the textbook where required:
A control chart needs to be developed to determine if the temperature for a process is within control limits.Five samples each having 4 observations are taken and the sample measurements (temperature in degrees F)are noted in the table below:

What is the LCL for a R chart?
A)3.68
B)8.398
C)3.125
D)0


What is the LCL for a R chart?
A)3.68
B)8.398
C)3.125
D)0
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42
The rule that states that sampling distributions generally are normally distributed is known as the ________.
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43
A continuous measurement such as weight,height,or volume is known as an attribute.
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44
The control chart used to measure the proportion defective is called the u chart.
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45
A measurement to determine if a defect is either present or not is known as a(n)________.
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46
The control chart used to monitor the average of the characteristic being measured is called an R-chart.
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47
Use the information below to answer the following question(s).
An inspector visually inspects 10 samples of 200 computer monitors each for defects.Using trained judgement,the inspector either accepts or rejects the monitors based on whether they are flawless.The table below gives the results of these inspections from the 10 samples:

What is the LCL for a p chart?
A)0.050
B)0.000
C)0.053
D)0.0091
An inspector visually inspects 10 samples of 200 computer monitors each for defects.Using trained judgement,the inspector either accepts or rejects the monitors based on whether they are flawless.The table below gives the results of these inspections from the 10 samples:

What is the LCL for a p chart?
A)0.050
B)0.000
C)0.053
D)0.0091
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48
For process control charts,to approximately capture 99% of the random variation,the control limits will correspond to z = 3 standard deviations from the mean.
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49
Each point on the control chart represents data from samples that are plotted sequentially over time.
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50
The control chart used to count the number nonconforming in a consistent sample space is called the c chart.
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51
Use the information below to answer the following question(s).Use the "Factors for Control Limits" Table A.3 from the textbook where required:
A control chart needs to be developed to determine if the temperature for a process is within control limits.Five samples each having 4 observations are taken and the sample measurements (temperature in degrees F)are noted in the table below:

What is the UCL for a R chart?
A)3.68
B)8.398
C)3.125
D)0


What is the UCL for a R chart?
A)3.68
B)8.398
C)3.125
D)0
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52
For process control charts,to approximately capture 99% of the random variation,the control limits will correspond to ________ standard deviations from the mean.
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53
For process control charts,using control limits corresponding to z = 3 standard deviations from the mean will capture exactly ________ of random variation.
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54
For process control charts,using control limits corresponding to z = 3 standard deviations from the mean will capture exactly 95% of random variation.
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55
p control charts are used with variable measurements.
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56
A measurement to determine if a defect is either present or not is known as an attribute.
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57
A process which is in control is always a capable process.
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58
A continuous measurement such as weight,height,or volume is known as a ________.
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59
Use the information below to answer the following question(s).
An inspector visually inspects 10 samples of 200 computer monitors each for defects.Using trained judgement,the inspector either accepts or rejects the monitors based on whether they are flawless.The table below gives the results of these inspections from the 10 samples:

What is the UCL for a p chart?
A)0.050
B)0.048
C)0.053
D)0.0091
An inspector visually inspects 10 samples of 200 computer monitors each for defects.Using trained judgement,the inspector either accepts or rejects the monitors based on whether they are flawless.The table below gives the results of these inspections from the 10 samples:

What is the UCL for a p chart?
A)0.050
B)0.048
C)0.053
D)0.0091
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60
Use the information below to answer the following question(s).
An inspector visually inspects 10 samples of 200 computer monitors each for defects.Using trained judgement,the inspector either accepts or rejects the monitors based on whether they are flawless.The table below gives the results of these inspections from the 10 samples:

What is the average proportion defective?
A)0.022
B)0.025
C)0.018
D)0.027
An inspector visually inspects 10 samples of 200 computer monitors each for defects.Using trained judgement,the inspector either accepts or rejects the monitors based on whether they are flawless.The table below gives the results of these inspections from the 10 samples:

What is the average proportion defective?
A)0.022
B)0.025
C)0.018
D)0.027
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61
Aspects of the product that will result in either good or poor function of the product are known as ________.
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62
The ability of a process to produce a product that meets specification is known as ________.
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63
A comparative measure of the extent to which individual products meet specification is known as ________.
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64
Fifty sample measurements of the length of an automotive component yield a grand mean of 1.33 inches with an estimated standard deviation of 0.2 inches.The specification length is between 1.2 and 1.4 inches.Is the process capable of meeting the required specifications?
A)Yes
B)No
C)Insufficient information to determine
D)Barely capable
A)Yes
B)No
C)Insufficient information to determine
D)Barely capable
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65
The central limit theorem states that sampling distributions generally are ________ distributed.
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66
Fifty sample measurements of the length of an automotive component yield a grand mean of 1.33 inches with an estimated standard deviation of 0.2 inches.The specification length is between 1.2 and 1.4 inches.Calculate the process capability index.
A)0.1167
B)0.18
C)0.2167
D)0.2877
A)0.1167
B)0.18
C)0.2167
D)0.2877
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67
The control chart used to monitor the average of the characteristic being measured is called a(n)________ chart.
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68
Five points in sequence,either above or below the mean are called ________.
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69
On a control chart,one data point out above the control limit is considered normal behavior.
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70
The control chart used to monitor the dispersion of a process is called a(n)________ chart.
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71
On a control chart,how many successive data points on an increasing or decreasing line require an investigation for cause of progressive change?
A)7 or more
B)5 or more
C)4 or more
D)3 or more
A)7 or more
B)5 or more
C)4 or more
D)3 or more
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72
Seven points in succession,all increasing or decreasing in a process chart are called ________.
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73
The control chart used to count the number nonconforming in a consistent sample space is called the ________ chart.
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74
The control chart used to measure the proportion defective is called the ________ chart.
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75
Adjusting a process when it only exhibits random variation is called ________.
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76
A process that exhibits nonrandom variation is a(n)________ process.
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77
A process that is out of control exhibits ________ variation.
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78
A process capability measure of 1.00 or below indicates that the process is capable.
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79
On a control chart,two data points near the UCL requires an investigation for the cause of variation,however two data points near the LCL does not call for any investigation and is part of normal behavior.
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80
On a control chart,________ successive data points on an increasing or decreasing line require an investigation for cause of progressive change.
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