Deck 14: Business Presentations

Question 1

What should the body of a short 20-minute presentation focus on?

A)at least five to eight main points
B)one or two main points
C)two to four main points
D)up to ten main points

Answer 1

C

Question 2

Kyoung is part of an employee team that has members located throughout the country. Each week they meet with each other online. At the next meeting, Kyoung must make a presentation about the team's progress. What is this type of business presentation called?

A)an impromptu speech
B)a podcast
C)a webinar
D)a virtual presentation

Answer 2

D

Question 3

Which of the following should the introduction to an oral presentation do?

A)Cover a limited number of main points, say, two to four.
B)Try to establish the credibility of the audience.
C)Be organized using a common strategy such as chronological or geographical.
D)Preview the main points of the presentation.

Answer 3

D

Question 4

What question(s) should you ask about your audience to help you decide on your style and message?

A)What is the age, gender, education, and experience of my audience?
B)What introductory technique will I use?
C)How can I establish my credibility?
D)How will I organize my main ideas?

Question 5

You will be presenting a proposal about eliminating one of your company's product lines, and you expect your audience to be hostile toward your ideas. How should you behave?

A)Be calm and controlled, and speak evenly and slowly.
B)Be warm, pleasant, and open and use lots of eye contact and smiles.
C)Use a pro/con pattern and present at least five or six points.
D)Be dynamic and entertaining and move around, using large gestures.

Question 6

The introduction to an oral presentation should accomplish three goals: identifying yourself and establishing your credibility, previewing your main points, and which of the following?

A)asking for relevant audience questions
B)capturing your listeners' attention and getting them involved
C)using an accepted organizational pattern such as chronology or geography/space
D)showing what a snappy dresser you are by wearing professional attire

Question 7

The two most powerful keys to audience comprehension and retention during a presentation are good organization and which of the following?

A)professionally designed PowerPoint slides
B)intentional repetition
C)a structured question-and-answer period at the end of the presentation
D)a dynamic and entertaining presentation style

Question 8

After determining the purpose of your oral presentation, what is the second key element involved in preparing an oral presentation?

A)choosing presentation attire
B)analyzing the audience
C)determining primary visual aids
D)identifying the motivation

Question 9

Keisha has been asked to give a presentation about a new method for processing customer returns. What is the first thing she should do?

A)She should develop an outline of the points she wants to cover in her presentation.
B)She should prepare the visual aids she will use in delivering the presentation.
C)She should determine the purpose of her presentation.
D)She should write the text of her presentation.

Question 10

How can a speaker establish credibility?

A)by describing his or her qualifications
B)by using professionally designed visual aids
C)by getting the audience involved
D)by previewing the main points

Question 11

Thomas will be telling staff in his department about new equipment that will be installed soon. He expects his audience to be neutral about this information because the new equipment won't have a large effect on employees' day-to-day activities. What should Thomas do when delivering his presentation?

A)Be dynamic and entertaining, moving around and using large gestures.
B)Be warm, pleasant, and open; use lots of eye contact and smiles.
C)Be controlled. Do nothing showy. Use confident, small gestures.
D)Include humour, personal stories, and flashy visuals.

Question 12

If you have agreed to speak to an audience with which you are unfamiliar, what is the best thing to do?

A)Take your best guess as to who will be in your audience.
B)Contact each audience member individually to try to get to know him or her before your presentation.
C)Ask for the names of a half dozen people who will be in the audience, and contact them.
D)Don't worry about it; all audiences are basically the same.

Question 13

You will be presenting information to your staff about new benefit options, and you expect your staff members to be very pleased with the changes in their benefits package. Which of the following is the best advice for delivering your presentation?

A)Include objective data and expert opinions.
B)Include humour, personal examples, and experiences.
C)Present both sides of the issue.
D)Be controlled, and do nothing showy.

Question 14

A good speaker has strategies for using the introduction of a speech to appeal to listeners and involve them in the presentation. Which of the following would be an effective strategy to involve listeners in a presentation.?

A)Explain all of your qualifications, so that the audience knows they are listening to an expert.
B)Use coloured paper for your handouts.
C)Outline all the points that you will be covering in your presentation, so the audience can look forward to what they will be learning.
D)Open with a question that requires the audience members to raise their hands.

Question 15

During a question-and-answer period at the end of an oral presentation, what type of audience would most likely require a moderator?

A)friendly audience
B)neutral audience
C)uninterested audience
D)hostile audience

Question 16

Which of the following statements about oral presentations is NOT accurate?

A)Only employees at upper levels find it necessary to give oral presentations.
B)The savviest future businesspeople take advantage of opportunities in college to develop their speaking skills.
C)A recent study shows that the number one predictor of success and upward mobility is how much you enjoy public speaking and how effective you are at it.
D)Most people have some apprehension when speaking in public.

Question 17

Which of the following is the most important part of preparing for a presentation?

A)selecting your delivery style
B)deciding what you want to accomplish
C)preparing professional PowerPoint slides
D)selecting appropriate attire

Question 18

Which of the following is most likely to gain your audience's attention in the introduction of a presentation?

A)It's a pleasure to be here today to introduce you to our new system.
B)By the end of this presentation, you will know how to protect your customers' personal information from identity thieves.
C)I'm honoured to be asked to speak to you today, and it is a real pleasure to be here.
D)Today I'm going to talk about identity theft as many people have been victims of this crime.

Question 19

Lucy has recorded her weekly lecture to deliver to her students in their online classroom. What is this type of business presentation called?

A)an impromptu speech
B)a webinar
C)a briefing
D)a keynote address

Question 20

Ricardo's supervisor has asked for a concise summary of a proposal that Ricardo will be delivering to senior management later in the week. What is this type of business presentation called?

A)an impromptu speech
B)a podcast
C)a briefing
D)a keynote address

Question 21

Which of the following do programs such as Microsoft PowerPoint and Apple Keynote allow presenters to design? These can include audio, videos, images, animations, and hyperlinks.

A)overhead transparencies
B)multimedia slides
C)flipcharts
D)handouts

Question 22

When a new CEO told employees at an all-staff meeting that she learned to be a leader while playing on her university softball team, what was she using to build rapport?

A)a personal anecdote
B)a metaphor
C)a simile
D)an analogy

Question 23

Benjamin will be giving an oral presentation in class about the history of Berkshire Hathaway. What organizational pattern will he most likely use?

A)chronology
B)simple/complex
C)geography/space
D)value/size

Question 24

Which of the following is the best conclusion for an oral presentation?

A)Well, that's about it! If you have questions, see me later for contact information.
B)To ensure that all employees are able to interact effectively with our diverse customers, I encourage you to approve this diversity training program.
C)Thank you from the bottom of my heart for being here today. I really appreciate being able to speak to you today.
D)Before I conclude, let me add two more important points that will impress you with the features about our software.

Question 25

You are about to design multimedia slides to show during a presentation to your department. Which of the following should you do first?

A)Decide whether to use PowerPoint, Prezi, SlideRocket, or some other software package.
B)Analyze the situation to determine how your slides will be used and delivered.
C)Anticipate your audience.
D)Choose your text and colour schemes.

Question 26

Why does Sohni say, I will now discuss three possible solutions to our employee turnover problem in her presentation?

A)to summarize what she's already said
B)to conclude her presentation
C)to establish credibility with the audience
D)to show the organization of her presentation

Question 27

Which of the following is the best advice for concluding your presentation?

A)End by saying something such as That's it because this common closing is considered professional.
B)Bring up one or two completely new points that you want your audience to remember most of all.
C)Review major points and focus on a take-away-something you want your listeners to do, think, or remember.
D)Give your audience parting gifts.

Question 28

The conclusion of an oral presentation should accomplish three goals: summarizing the main themes of the presentation, including a statement that allows you to leave the podium gracefully, and which of the following?

A)previewing your main points
B)establishing your credibility
C)leaving the audience with a specific and noteworthy take-away
D)making the audience a promise to gain their attention

Question 29

Antonia's presentation will discuss the advantages and disadvantages of selling her company's product exclusively online. Which of the following would be the most effective organizational strategy for Antonia's presentation?

A)chronology
B)problem/solution
C)geography/space
D)comparison/contrast

Question 30

Which of the following is Social media is a worldwide party just waiting for companies to join the fun an example of?

A)humour
B)a simile
C)a metaphor
D)a personal anecdote

Question 31

Which of the following presentation characteristics is unique to Zoom?

A)Its visuals help the audience to understand and remember content, details, and relationships.
B)Its visuals help to organize the speaker's information in a professional format.
C)Zoom presentations are more colourful than PowerPoint presentations.
D)Zoom presentations give audience members an interactive, cinematic, and dynamic experience.

Question 32

Which of the following is the best advice regarding nonverbal messages during your presentation?

A)Stay behind the podium for the most confident, professional look.
B)Try to look serious the entire time to maintain your credibility.
C)Don't worry about your appearance because it's your words that really matter.
D)Be enthusiastic and let your body show it.

Question 33

Which of the following organizational patterns uses the five Ws and an H (who, what, when, where, why, and how)?

A)chronology
B)topic/function/conventional grouping
C)journalistic
D)best case/worst case

Question 34

Which of the following do speakers do to build rapport?

A)They build their own podium from which to speak.
B)They use the most high-tech visual aids.
C)They form a bond with the audience.
D)They dress in their most professional business attire.

Question 35

In his presentation Zubin says, Let me review the four steps in processing a customer return. What verbal signpost is he using?

A)previewing
B)summarizing
C)switching directions
D)transitioning

Question 36

You will be presenting an overview of the changing diversity of your customers in each of your company's six regions. Which of the following would be the best way to organize your presentation?

A)geography/space
B)chronology
C)importance
D)best case/worst case

Question 37

What are helpful previews, summaries, and transitions in an oral presentation examples of?

A)conclusions
B)criteria
C)verbal signposts
D)supporting materials

Question 38

A group of new law school students were told Look to your right and look to your left. Only one of you will still be here in four years. Which of the following is this statement using to build rapport?

A)a metaphor
B)personalized statistics
C)a personal anecdote
D)an analogy

Question 39

Because it is the most remembered part of a speech, which of the following should you spend sufficient time making as effective as possible?

A)introduction
B)body
C)conclusion
D)PowerPoint slide show

Question 40

What is the best time to distribute handouts during a presentation?

A)before you begin your presentation
B)during the presentation
C)at the end of your presentation
D)never because handouts are obsolete

Question 41

A cross-functional team has been formed to come up with ways to improve a company's supply chain. Team members are now taking part in a brainstorming session. Which of the following project stages are they in?

A)preparing to work together
B)planning the document or presentation
C)collecting information
D)organizing, writing, and revising

Question 42

Which of the following is the best advice about the question-and-answer period after an oral presentation?

A)Set a time limit for questions and answers.
B)Don't announce the question-and-answer period until the end of your presentation.
C)Don't repeat each question when it is asked because doing so wastes valuable time.
D)When answering the audience's questions, be sure to defend your position.

Question 43

Molly will be delivering a presentation to an intercultural audience. Which of the following should she do?

A)She should consider breaking her presentation into short, distinct topics.
B)She should always present the main idea at the beginning of the presentation.
C)She should speak at a rapid speed if the presentation is being translated.
D)She should use an informal delivery style.

Question 44

What statement best describes the consequences of reading an oral presentation?

A)People always understand if a first-time speaker needs to read his or her presentation notes.
B)Reading a presentation can be combined effectively with the memorization method to ensure that everything is covered.
C)Reading a presentation allows feedback to be used to advantage.
D)Reading a presentation causes the audience to lose confidence in the speaker's expertise.

Question 45

Which of the following do the best notes for an oral presentation contain?

A)single words describing each major topic
B)an entire paragraph describing each major topic
C)a complete sentence or two introducing each major idea
D)a complete word-for-word script of the speech

Question 46

Which of the following is the best advice for making effective telephone calls?

A)Use the telephone whenever possible to contact someone as it is more personal.
B)Plan a mini-agenda before placing a telephone call.
C)The responsibility for ending a call lies with the person receiving the call.
D)Leave the most concise voice mail message possible, ideally mentioning only your name to save the receiver time when listening to it.

Question 47

Which of the following is the best advice for receiving telephone calls professionally?

A)When answering your telephone, identify yourself immediately.
B)Use No at the beginning of a sentence when needed to get your point across clearly.
C)When answering the phone for someone else, be completely honest about where the person is and when he or she will return.
D)To come across as helpful as possible when taking a message, guarantee that the caller's call will be returned.

Question 48

Which of the following is the best guideline for adapting text and colour selections for each slide of your multimedia presentations?

A)Use light text on a dark background for presentations in lightened rooms.
B)Never break the rule which states six bullets per screen, six words per bullet.
C)Use light text on a light background for a professional, peaceful look.
D)Use dark text on a light background for presentations in darkened rooms

Question 49

Which of the following statements about visual aids is accurate for intercultural presentations?

A)They should use less text on PowerPoint slides than you would for a presentation for native speakers.
B)They should be written only in English, which is considered the language of business.
C)They should include numbers without projecting or writing them out for the audience to see.
D)They should be available at the end of the presentation in translated handouts to summarize important information.

Question 50

The most important part of your preparation for an oral presentation is memorizing the entire presentation.

Question 51

At which stage of a project do team members determine whether the document or presentation is fulfilling its purpose and meeting the needs of the audience?

A)collecting information
B)organizing, writing, and revising
C)editing, rehearsing, and evaluating
D)planning the document or presentation

Question 52

Speaking skills often play an important role in a successful career.

Question 53

Which statement best describes how to use colour in presentations to get the most positive response from your audience?

A)Use the same colour palette no matter the cultural make-up of your audience.
B)Dark backgrounds are always preferred.
C)Bold colours⎯blue, green, and purple⎯are best to highlight primary ideas.
D)Adjust the text colour in such a way that it provides low contrast, which will make it more readable

Question 54

Which statement best describes the role of memorization when preparing oral presentations?

A)Inexperienced speakers can effectively memorize an entire presentation.
B)Memorizing significant parts of an oral presentation can be dramatic and impressive.
C)Expert speakers know not to memorize any part of an oral presentation.
D)Memorizing an oral presentation eliminates the need for note cards.

Question 55

Which of the following is one of the most effective strategies for reducing stage fright?

A)Memorize the presentation.
B)Know the subject thoroughly.
C)Have a complete script of the presentation handy for reference.
D)Develop the ability to "wing it."

Question 56

Julia will be using a smartphone for business and want to be courteous and responsible. What etiquette advice should you give her when using her smartphone?

A)Speak up so the receiver can hear you.
B)A noisy background shows the listener that you are willing to take the call anywhere anytime.
C)Choose a professional ringtone.
D)Text while cycling or walking down the sidewalk.

Question 57

For which of the following reasons should you create a slide or canvas?

A)to generate interest and help the audience follow your ideas
B)to illustrate simple ideas
C)to highlight several major points you want your audience to remember
D)to create a blueprint slide to be used once during your presentation.

Question 58

In order to give an effective oral presentation, which of the following should Jenna do?

A)She should present her first sentence from memory.
B)She should begin speaking immediately without pausing.
C)She should avoid any body movement.
D)She should speak quickly so she doesn't sound nervous.

Question 59

Which statement describes the best strategy for using voice mail?

A)Use voice mail to intercept and screen incoming telephone calls.
B)Create voice mail greetings that are generic and impersonal.
C)Use voice mail rarely because it is rude and frustrating to callers.
D)Try to return all voice mail messages within one to two weeks.

Question 60

Which of the following do the most successful teams working on a written or oral presentation do?

A)Make meetings a top priority.
B)Make decisions by majority rule.
C)Avoid conflict.
D)Decide on the final format of the document or presentation before doing anything else.

Question 61

During his presentation, Michael said, Let me now review the two possible solutions we've discussed so far. He has used a verbal signpost to help his audience recognize the organization of and key points in his presentation.

Question 62

When speaking to an intercultural audience, smile, laugh, and tell jokes as much as possible to get your audience to feel comfortable.

Question 63

In the introduction to her presentation about financial statement analysis, Christina is telling the audience about how many years she has been working in the accounting industry. She is doing this to build credibility.

Question 64

Your oral presentation to the board of directors will outline the advantages and disadvantages of merging with another company. The problem-solution organizational plan would probably be best for this topic.

Question 65

Our new CEO acts like the coach of a football team is an example of a simile.

Question 66

Marissa is nervous about giving a presentation to the board of directors. She should read her presentation to the audience to make sure she doesn't leave out anything.

Question 67

Logan plans to ask for audience questions at the end of his presentation. If he thinks the audience might not have heard a question, he should ask the audience member to repeat it more loudly.

Question 68

Doug wants to give the most impressive and effective presentation possible to his company's board of directors. He should memorize his entire presentation.

Question 69

An oral presentation that incorporates visual aids is more likely to be understood and retained than one lacking visual enhancement.

Question 70

How you look, how you move, and how you speak can make or break your presentation.

Question 71

To help the audience comprehend and retain what you have to say, repeat your main points in the introduction, body, and conclusion of an oral presentation.

Question 72

Elliott will be giving a PowerPoint presentation in a lightened room. He should use light text on a dark background.

Question 73

As a courtesy to his intercultural audience, Jaydon should speak slowly, use simple English and short sentences, and avoid jargon and clichés.

Question 74

In the conclusion of the oral presentation, skilled speakers leave the audience with a specific and noteworthy take-away.

Question 75

Usually the best time to distribute handouts to an audience is at the beginning of the presentation so that the audience refers to them during the presentation.

Question 76

All slides should be designed with clean, short, bulleted lists.

Question 77

Only inexperienced speakers suffer from stage fright.

Question 78

Probably the most effective way to reduce stage fright is wearing a professional business suit while presenting.

Question 79

Don't confuse your audience by varying your tone, volume, pitch, or pace. Strive for consistency in these areas.

Question 80

Thea is designing a PowerPoint presentation. She should try to fit as much text as possible on each slide to keep her slide show as short as possible.