Deck 15: Human Resource Management: Building a Top Quality Workforce

Question 1

Stock options refer to the right to buy shares of company stock at some future date for the price of the shares on the day that the company awarded the right.

Answer 1

True

Question 2

For performance appraisals to be effective, managers must focus on fairness, relevance, objectivity, and balance.

Answer 2

True

Question 3

Contingent workers are workers who expect full-time jobs.

Answer 3

False

Question 4

Job fairs are an example of internal recruitment methods.

Question 5

Job specifications refer to the precise qualifications necessary to hold a particular position in an organization.

Question 6

Firms that experience a fluctuating need for workers are more likely to hire permanent, full-time workers rather than contingent workers.

Question 7

Classroom training can be on-site or off-site.

Question 8

Roy wanted to be an electrician. Therefore, he assisted an experienced electrician for a period of two years before he could gain the credentials to work as a fully qualified electrician himself. In this scenario, Roy completed an apprenticeship program.

Question 9

The first step of a complete human resource (HR) plan is orientation.

Question 10

In the context of employee benefits, the compressed workweek is a version of flextime scheduling.

Question 11

The United States has the lowest wage gap among all developed countries.

Question 12

Once you hire new employees, separation should be the first step in the training and development process.

Question 13

Internal recruitment increases risk for a firm.

Question 14

A job description is an explanation of the responsibilities for a specific position in an organization.

Question 15

In the context of human resource planning, internal recruitment involves transferring employees from other positions within the company.

Question 16

The contingent workforce accounts for more than 60% of U.S. employment.

Question 17

If the human resource department of a firm reports to the chief financial officer (CFO), the firm may be on the fast track to outsourcing.

Question 18

On-the-job training is also known as vestibule training.

Question 19

Contingent employees include on-call workers.

Question 20

In the context of employee selection, employment testing can be either before or after the interview process.

Question 21

Which of the following is a major challenge faced by most human resources departments?

A) Refraining from documentation to avoid employee lawsuits
B) Maintaining a high ratio of young workers to old workers
C) Being considered irrelevant by many employees
D) Receiving lesser pay than the trainees of other departments

Question 22

The Occupational Safety and Health Act of 1970 required employers to verify employment eligibility for all new hires.

Question 23

Human resource (HR) managers can nurture human investment so that it yields the highest possible return by _____.

A) promoting career development
B) recruiting employees for low wages
C) providing the same compensation to all employees
D) satisfying all demands of trade unions

Question 24

One of the first steps in the human resource (HR) planning process should be:

A) to forecast future human resource requirements.
B) to figure out where the company stands in terms of human resources.
C) to create a pool of qualified candidates.
D) to train new employees and orient them with the organization's culture.

Question 25

Telecommuting increases costs of office space, equipment, and upkeep for an organization.

Question 26

_____ is the examination of specific tasks that are assigned to each position, independent of who might be holding the job at any specific time.

A) Job embeddedness
B) Job restructuring
C) Job analysis
D) Job specification

Question 27

Which of the following statements is true of human resources (HR) departments?

A) Reports suggest that most HR professionals have excellent strategic skills.
B) Most employees view the HR department as extremely critical to the functioning of the organization.
C) Respected HR departments typically do not quantify their impact on the company in dollars and cents.
D) Effective HR people remain open to exceptions even as they enforce broad company policies.

Question 28

Employee separation refers to workplace discrimination against a person based on his or her gender.

Question 29

Helen and her friends want to start a new software firm. Its business plan has been finalized. Helen is in charge of the human resource (HR) planning process for the new firm. She needs to examine and decide the types of jobs required to run the firm. In the context of HR planning, which of the following processes is Helen responsible for?

A) Job analysis
B) Internal recruitment
C) Employee selection
D) Management development

Question 30

Only those who have a degree in business or marketing are eligible to apply for the position of content marketer at Amberfite, a public relations firm. In the context of human resource (HR) planning, which of the following concepts does this scenario best illustrate?

A) Job description
B) Job specifications
C) Employee separation
D) Employee selection

Question 31

In 2011 and 2012, many economists were concerned about a jobless recovery because:

A) there was a broken link between pay and performance.
B) labor markets were faltering.
C) many employees were leaving jobs to start their own companies.
D) there was a decrease in the motivation level of employees.

Question 32

Nancy got funding from angel investors to start a salon. She is new to the industry and is unsure of the human resource (HR) planning that is required to hire the required staff members. In the context of HR planning, which of the following should Nancy do first?

A) Internal recruitment
B) Employee selection
C) Job analysis
D) Management development

Question 33

Timothy bought the franchise rights for Breadfim, a popular fast-food diner chain. He plans to hire the required staff and start operations of the outlet in a month. To do so, he first has to examine the types of jobs in the company and the responsibilities associated with each job type. In the context of human resource (HR) planning, which of the following should Timothy do first?

A) Internal recruitment
B) Job analysis
C) Employee selection
D) Management development

Question 34

The Fair Labor Standards Act of 1938 mandated that men and women doing equal jobs receive equal pay.

Question 35

In the context of human resource management challenges, which of the following statements is true of older workers?

A) Older workers rarely feel that they owe their companies strong loyalty.
B) Many companies have started offering flexible schedules, training opportunities, and creative pay schedules to retain their best older employees.
C) Older workers have startlingly high expectations for their pay and their responsibilities, but they have little willingness to pay dues.
D) Older workers have a multicultural perspective unlike younger workers.

Question 36

In the context of human resource management challenges, which of the following statements is true of women workers?

A) Many professional women step out of the workforce early to start their own companies.
B) Their work schedules are more flexible than their male counterparts'.
C) They are not usually willing to pay dues.
D) Women employees cannot be retained with flextime benefits.

Question 37

Carl, a partner at Bacrabs, an advertising agency, plans to open a branch of the agency in his hometown. He understands that the human resource (HR) requirements of the new branch would differ from that of its main office because of the differences in the nature and volume of work. Hence, he decides to examine what needs to be done in each position in the new branch according to the nature and volume of work. In the context of HR planning, which of the following concepts does this scenario best illustrate?

A) Internal recruitment
B) Management development
C) Employee selection
D) Job analysis

Question 38

Which of the following statements is true of the wage gap between CEO pay and worker pay in the United States?

A) In 2011, CEO pay was correlated to the employment rate.
B) In 2014, investors lost control over executive compensation.
C) In 2014, the average American CEO earned 500 times what the average worker earned.
D) In 2011, CEO pay was correlated to how well companies fared in the stock market.

Question 39

While hiring candidates for the post of editorial assistant, the recruitment team at Astedate, a publishing firm, rejects the candidates who do not have a degree in English literature. In the context of human resource (HR) planning, which of the following concepts does this scenario best illustrate?

A) Job specifications
B) Job description
C) Employee separation
D) Employee orientation

Question 40

According to the Equal Employment Opportunity Commission (EEOC), sexual harassment includes the presence of a hostile work environment.

Question 41

The job opening for the post of senior accountant in Parabam, a law firm, was advertised in the Sunday supplements of two leading newspapers. In the context of human resource (HR) planning, this scenario best illustrates _____.

A) management development
B) external recruitment
C) employee separation
D) employee selection

Question 42

Which of the following is the last step of a complete human resource (HR) plan?

A) Recruitment
B) Compensation
C) Training
D) Separation

Question 43

All the junior-level software engineers at Tlendink, a software company, who have a master's degree in business administration are given the opportunity to apply for the position of software engineering manager in the company. In the context of human resource (HR) planning, this scenario best illustrates _____.

A) management development
B) employee selection
C) employee separation
D) internal recruitment

Question 44

Which of the following is a difference between a job description and job specifications?

A) A job description might include the education and experience required for a job, whereas job specifications might include the responsibilities for a specific position.
B) A job description is quantitative, whereas job specifications are qualitative.
C) A job description defines the jobholder's responsibilities, whereas job specifications define the qualifications necessary to do a job.
D) A job description is informal in nature, whereas job specifications are formal in nature.

Question 45

_____ refers to the process of seeking new employees from outside a firm.

A) Offshoring
B) Onboarding
C) Employee separation
D) External recruitment

Question 46

Mailinkpro, a stationery manufacturer, has registered itself with jobappln.com, an employment website. Mailinkpro's human resource (HR) department posts all job vacancies in the company on jobappln.com and pays an annual fee to the website for availing its services. In the context of HR planning, this scenario best illustrates _____.

A) management development
B) employee selection
C) external recruitment
D) employee separation

Question 47

In the context of a complete human resource (HR) plan, once you have a pool of qualified candidates, your next step should ideally be _____.

A) separation
B) compensation
C) training
D) selection

Question 48

Justin works for an animation company. He referred his friend Dorothy, who is a freelance roto artist, for a job vacancy in the company. In the context of human resource (HR) planning, this scenario illustrates _____.

A) management development
B) employee selection
C) employee separation
D) external recruitment

Question 49

In the context of employee selection, many companies use _____ simply as an initial screening mechanism.

A) interviews
B) references
C) written applications
D) medical tests

Question 50

The best game designers, game programmers, and game artists at Raspouty, a game designing company, are called for interviews to fill the vacant post for a lead programmer in the company. In the context of human resource (HR) planning, this scenario best illustrates _____.

A) management development
B) employee selection
C) internal recruitment
D) employee separation

Question 51

Gehnip, an animation company, has a vacancy for the post of digital painter. Its human resource (HR) department has advertised this vacancy in an employment website. In the context of HR planning, this scenario best illustrates _____.

A) management development
B) employee selection
C) employee separation
D) external recruitment

Question 52

Candidates who have a degree in performing arts, theater design, fashion, or costume design are eligible to apply for the position of costume designer in Reelony, a movie production company. In the context of human resource (HR) planning, which of the following concepts does this scenario best illustrate?

A) Job description
B) Employee selection
C) Employee separation
D) Job specifications

Question 53

The human resource (HR) department of Wardund, an event management company, sent emails to all the employees of the firm, inviting qualified candidates to apply for the position of business development manager in the company. In the context of HR planning, this scenario best illustrates _____.

A) management development
B) employee selection
C) employee separation
D) internal recruitment

Question 54

The human resource (HR) department of Avamtul, a television channel, posted a job requirement on the company website. The post invites engineers with any specialization who have done broadcast engineering apprenticeships to apply for the post of broadcast engineer in the company. In the context of HR planning, which of the following concepts does this scenario best illustrate?

A) Job description
B) Employee separation
C) Job specifications
D) Employee selection

Question 55

In order to hire graduates and postgraduates of microbiology, Arthur, the human resource (HR) manager at Kartholfen, a pharmaceutical company, decided to arrange a career fair at Plausom University. In the context of HR planning, this scenario best illustrates _____.

A) external recruitment
B) employee selection
C) employee separation
D) management development

Question 56

Internal recruitment boosts employee morale by:

A) bringing fresh thinking and energy into the firm.
B) reinforcing the value of experience within the firm.
C) offering employees a cash bonus for referring people to the firm.
D) measuring aptitudes that relate directly to the job itself.

Question 57

Trainees in the photography department of Atafiger, a daily newspaper, who receive above average performance ratings are eligible to apply for the position of corporate photographer in the company. In the context of human resource (HR) planning, this scenario best illustrates _____.

A) management development
B) internal recruitment
C) employee separation
D) employee selection

Question 58

Whenever there are job vacancies in the marketing department of Sporlishk, a sports goods manufacturer, the eligible field marketing employees of the company are given physical application forms to apply for those jobs. In the context of human resource (HR) planning, this scenario best illustrates _____.

A) internal recruitment
B) employee selection
C) employee separation
D) management development

Question 59

Which of the following is an internal recruitment method?

A) Trade associations
B) University employment centers
C) Promotions
D) Newspaper ads

Question 60

Ryan is a human resource manager at Remfur Inc. The top management of the firm instructs him to recruit employees for the newly formed regional division of the company. The management gives Ryan substantial financial resources for this task and tells him that the employees should bring new perspectives to the company. In this case, Ryan should:

A) transfer a few current employees to the new division.
B) interview the most experienced employees in the firm's existing regional divisions.
C) promote efficient executive employees to the vacant positions.
D) post advertisements for the vacant positions in newspapers.

Question 61

Bodonin, a machinery manufacturer, received a bulk export order for its pneumatic machines. The management decided to hire some factory workers on a contractual basis so that the order can be delivered within its deadline. In the context of employee selection, which of the following types of workers does Bodonin plan to hire?

A) Permanent workers
B) Contingent workers
C) Job hare workers
D) At-will workers

Question 62

_____ is designed to introduce employees to the company culture and provide key administrative information.

A) Orientation
B) An interview
C) A performance appraisal
D) Job analysis

Question 63

At Gashakry, a tools manufacturing company, the candidates who apply for factory jobs are tested for their knowledge in computer numerical control machinery through a series of questions. In the context of employee selection, this scenario most likely illustrates _____.

A) exit interviews
B) open-ended interviews
C) appraisal interviews
D) structured interviews

Question 64

In the context of employee selection, which of the following statements is true of interviews?

A) They often say little about whether a candidate will perform on the job.
B) The main categories of interviews include skills testing, personality testing, drug testing, and physical exams.
C) They must measure skills and aptitudes that relate directly to the job itself.
D) Too many managers use interviews to focus on the needs of the position rather than as get-to-know-you sessions.

Question 65

At Nanclet, a market research firm, whenever a particular team needs to hire people, the human resource (HR) department conducts the external recruitment processes for them. The HR department also furnishes the recruiters of the recruiting team with a list of questions they are expected to ask all the job applicants, irrespective of the applicants' work experience. In the context of employee selection, this scenario best illustrates _____.

A) positive leniency
B) appraisal interviews
C) structured interviews
D) job analysis

Question 66

In the context of a structured interview, the most effective questions are typically _____; they ask the candidate to describe a situation that he or she faced at a previous job-or a hypothetical situation at the new job-and to explain the resolution.

A) behavioral
B) educational
C) cognitive
D) motivational

Question 67

Quollenp, a textile manufacturer, is conducting a recruitment process to hire the right candidate for the post of cutting room manager. Those job applicants who clear the initial screening process will have to go through a practical examination. The practical examination will analyze their skills in cutting fabric efficiently. In the context of employee selection, this scenario best illustrates _____.

A) testing
B) references and background checks
C) unstructured interviews
D) orientation

Question 68

While hiring candidates for the post of clothing manufacturing engineer, the recruiters at Afrophasi, an apparel manufacturing company, test the technical knowledge of the candidates by asking them a fixed set of questions. In the context of employee selection, this scenario most likely illustrates _____.

A) structured interviews
B) open-ended interviews
C) exit interviews
D) appraisal interviews

Question 69

Candidates who apply for jobs at Susrett, a cell phone manufacturing company, check discussions on the Internet to find out the regular set of questions that the recruiters ask during the recruitment process. A lot of job applicants who apply for jobs at Susrett, therefore, find it easy to answer the questions because the interviewers ask the same set of questions. In the context of employee selection, this scenario most likely illustrates _____.

A) positive leniency
B) structured interviews
C) appraisal interviews
D) job analysis

Question 70

In the context of employee selection, many managers use a(n) _____ as a get-to-know-you session rather than focusing on the needs of the position.

A) performance appraisal
B) interview
C) medical test
D) reference

Question 71

Which of the following is a reason that directly relates to a healthy bottom line?

A) Increased dysfunctional turnover
B) Increased employee motivation
C) Halo effect in the workforce
D) Decreased innovation in strategies

Question 72

In the context of employee selection, the main categories of employment testing include _____.

A) drug testing
B) grey-box testing
C) stress testing
D) acceptance testing

Question 73

In the context of employee selection, which of the following statements is true of employment testing?

A) It rarely includes drug testing.
B) It takes place either before or after the evaluation process.
C) Physical exams are highly regulated by state and federal law.
D) Skills testing and personality testing do not carry any legal risk.

Question 74

Which of the following is a main category of employment testing?

A) Physical exams
B) Structured interviews
C) Nondirective interviews
D) Background checks

Question 75

Identify a true statement about classroom training.

A) It requires employees to begin their jobs and learn as they go.
B) It always happens off-site.
C) It includes apprenticeships.
D) It typically happens during work hours.

Question 76

_____ are structured training programs that mandate that each beginner serve as an assistant to a fully trained worker before gaining full credentials to work in the field.

A) Off-the-job training programs
B) Vestibule training programs
C) Orientation programs
D) Apprenticeship programs

Question 77

Most companies use _____ as a central part of their selection process.

A) performance appraisals
B) interviews
C) orientation
D) job analysis

Question 78

Who among the following are most likely to be contingent workers?

A) Regular workers
B) Permanent full-time workers
C) Probationary employees
D) Independent contractors

Question 79

To help ensure that interviews better predict performance, experts most likely recommend a(n) _____ process, which involves developing a list of questions beforehand and asking the same questions to each candidate.

A) nonstandardized interview
B) appraisal interview
C) structured interview
D) nondirective interview

Question 80

In the context of training and development, effective orientation programs typically focus on:

A) decreasing employee liability.
B) increasing efficiency and productivity.
C) introducing employees to the company culture.
D) increasing innovation in strategies and products.