Deck 12: Social Psychology: Applying Its Principles to Law,health,and Business

Question 1

One potential source of error for eyewitness accounts of a crime stems from the leading questions sometimes used by attorneys or police officers.A leading question may influence an eyewitness account because of the witness's .

A)justice ethic
B)suggestibility
C)conformity

Answer 1

suggestibility

Question 2

A leading question is one .

A)that is intended to elicit a specific response
B)that is intended to encourage voir dire
C)that is intended to confuse a witness
D)that is intended to surprise the jury
E)that is intended to establish the guilt or innocence of a defendant

Answer 2

that is intended to elicit a specific response

Question 3

When police interrogations of a suspect are videotaped,the camera is usually focused only on the suspect.Research Lassiter et al.,2002)suggests that .

A)jurors who view videotaped confessions tend to think that inappropriate questioning techniques were used before the videotape was made
B)jurors who view videotaped confessions tend to be more educated and less prone to illusory correlations than are jurors who do not view such tapes
C)jurors who view videotaped confessions tend to focus their attention on the events that occur at the center of the videotape,rather than near the beginning or end
D)jurors who view videotaped confessions tend to think that the confession is less voluntary,and the suspect is less guilty,if the videotape also shows the interrogator
E)jurors who view videotaped confessions that show the interrogator tend to think that the confession is more voluntary,and the suspect is guiltier

Answer 3

jurors who view videotaped confessions tend to think that the confession is less voluntary,and the suspect is less guilty,if the videotape also shows the interrogator

Question 4

About one-third of all jury members have already decided the guilt or innocence of a defendant by the time opening arguments are made in court.As a result,these jurors are likely to .

A)carefully pay attention and remember all evidence that is presented
B)disregard all evidence that is presented and rely on their initial impression
C)construct two different schemas - one for "guilty" and one for "innocent"
D)notice and remember information that is consistent with their initial opinion
E)notice and remember information that is inconsistent with their initial opinion

Question 5

Researchers have asked students to read a brief description of Walt Disney World,which included a description of Bugs Bunny shaking hands with visitors to Walt Disney World.A week later,students were asked to recall an actual trip to Walt Disney World.Many students reported remembering shaking hands with Bugs Bunny,even though this character is not associated with Walt Disney World.This represents .

A)confabulation
B)a false memory
C)a recovered memory

Question 6

In sexual assault cases, are more likely to conclude that the sex was consensual.

A)male jury members
B)female jury members
C)minority jury members

Question 7

Police sometimes use a variety of social influence tactics when questioning suspects during criminal investigations,such as presenting suspects with falsified evidence against them,in an effort to elicit a confession.In experimental investigations of the effectiveness of such tactics,some investigators Kassin and Kiechel,1996)found that .

A)the majority of their subjects complied by signing a false confession,and began to believe their confession was factual
B)the majority of their subjects became angry and upset by the use of tactics similar to those used by the police
C)the majority of their subjects complied by signing a false confession,but maintained their innocence to a "disinterested" third party
D)the majority of their subjects reported that they had no memory of the events in question and could not say whether they had committed the offense or not
E)the majority of their subjects refused to sign a false confession,and began to question whether the research was valid

Question 8

New York City Police Commissioner Wm.Bratton and Deputy Commissioner Jack Maple),significantly reduced the crime rate by .

A)instituting a crime-prevention-based enforcement policy for even small offenses,in order to create new behavioral norms
B)asking neighborhood people to allow officers to act without their involvement
C)posting signs with severe warnings for potential offenders
D)raising fines and jail sentences
E)not allowing officers to have free rein to react in whatever way they deemed necessary

Question 9

Pretrial publicity frequently tends to predispose potential jurors to believe the defendant is guilty.One step that can be taken to minimize the effect of pretrial publicity on a jury is to .

A)select mostly males to serve on the jury,since men are less susceptible to the biasing effects of pretrial publicity
B)select mostly females to serve on the jury,since women are less susceptible to the biasing effects of pretrial publicity
C)ask all potential jurors if they can remain impartial despite the pretrial publicity
D)locate and seat only those jurors who have not been exposed to any pretrial publicity
E)give jurors reasons to be suspicious of why information was given to the press before the trial began

Question 10

Eyewitness testimony is .

A)dependent on the emotional and task resources provided by others
B)evidence given by persons who have witnessed a crime
C)an accurate account of the events seen by one or more bystanders
D)influenced by prior learning and previous encounters with a suspect
E)so unreliable that it should never be used in criminal proceedings

Question 11

Some experts have suggested that a police lineup is analogous to an experiment in social psychology,with the suspect as the primary stimulus,and the nonsuspects and arrangement of the lineup as the research design.Based on this reasoning,lineups can be improved by including a control group,which would be .

A)a blank lineup,in which the suspect is not shown to the witness
B)a dummy lineup,in which other witnesses are shown to the witness
C)a one-on-one lineup,in which the suspect is shown to the witness first
D)a photographic lineup,in which the suspect's photo is mixed with other photos and shown to the witness
E)a two-way lineup,in which the suspect,other members of the line-up,and the witnesses are all allowed to identify each other

Question 12

Pretrial publicity of dramatic crimes or of famous defendants tends to benefit .

A)the prosecution
B)the public
C)the jury

Question 13

Police personnel who attempt to establish the guilt or innocence of a defendant are pursuing .

A)an adversarial approach
B)an adjunctive approach
C)a uniform approach

Question 14

Two major factors that influence the testimony presented in a courtroom include .

A)the way in which jurors are selected from the jury pool and the way in which the judge handles pre- trial legal motions
B)the way in which the judge handles pre-trial legal motions and the way in which witnesses and suspects are questioned by the police
C)the way in which witnesses and suspects are questioned by the police and the way in which information about the case is presented in the media
D)the way in which suspects were arrested and brought to trial and the way in which information about the case is presented in the media
E)the way in which witnesses and suspects are questioned by the police and the way in which jurors are selected from the jury pool

Question 15

George was one of three witnesses to the mugging of a student at their college.At the time of the attack,George was more concerned with the victim's well-being than with getting an accurate description of the mugger.When the police questioned George immediately after the attack,he gave them a limited description of the attacker,based on what he remembered.After careful questioning by the police the following day,George is surprised by the amount of detailed information he can remember from the event.George's memories may be suspect because .

A)George and the other witnesses compared notes after the initial questioning by police,and this helped George clarify what he had witnessed
B)George,like most people,processed and remembered far more information than he realized,and a night's sleep helped him retrieve more detailed memories
C)the victim may have asked George several leading questions,which encouraged George to "remember" false information
D)information George obtained from the questions the police asked,or from other sources may have become incorporated into his memories of the actual event
E)George's social support system,including the other witnesses if George knows them,may have inadvertently lead George to confabulate additional details

Question 16

James,a night cashier at a convenience store,was robbed at knife-point by a young male who was wearing a dark blue jacket.Luckily,a police officer who was about the same height and build as the robber entered the store during the robbery.He arrested the robber immediately.A few days later,James was asked to come to the police station and participate in a line-up of suspects.Both the actual robber and the arresting police officer,now dressed in civilian clothes,were in the police line-up.James misidentified the police officer as being the person who committed the crime.This is an example of .

A)suggestibility
B)the justice ethic
C)an error in source monitoring

Question 17

An attractive defendant has of being convicted in a criminal cases,all other factors being equal.

A)a lesser probability
B)a greater chance if the jury is predominately female
C)an equal probability
D)a greater probability
E)a greater chance if the jury is predominately male

Question 18

Police prefer to question suspects in an intimidating location,such as a police station,instead of a neutral or nonthreatening location because .

A)the location and the authority of the questioner tend to increase a person's level of fear,making it more likely that truthful answers will be given
B)the suspect can be immediately imprisoned if a confession is made
C)the location and the authority of the questioner tend to reinforce a person's belief that the questioner is a knowledgeable expert
D)an intimidating location increases the effectiveness of open-ended questions
E)most people expect questioning to be conducted at a police station because of the effect of mass media portrayals of criminal investigations

Question 19

In Musterberg's 1907)classic experiment,observers of an)event were quite inof)their memory of the ofin)the event.

A)staged; inaccurate; overall gist
B)comic; accurate; clown's behavior
C)simple; unsure; details
D)scientific experiment; sure; humorous content
E)illegal; accurate; legal ramifications

Question 20

Police sometimes use a technique for obtaining a confession from a suspect that involves minimizing the seriousness of the charge,blaming the victim,and minimizing the strength of the evidence.This technique is based on .

A)ingratiation
B)the deadline technique
C)the foot-in-the-door procedure

Question 21

Organizational citizenship refers to .

A)the conflict that sometimes occurs between the demands of a job and the demands of other social organizations
B)helping behaviors between people at work that are not required as part of the job
C)behaviors that are important to the overall organization but are not a formal part of any person's job
D)prosocial behaviors that occur between co-workers when they are not at work
E)helping behaviors between people at work that are essential elements the job

Question 22

Because of its negative effects on health,we should .

A)control our weight and eat healthier foods in order to offset the effects of stress
B)learn how to effectively cope with stress
C)take a 20 minute power nap in the middle of each afternoon
D)minimize the amount of stress we experience by avoiding or eliminating all sources of stress
E)learn to disregard or ignore individuals and situations that provoke stress

Question 23

Recent research Levy et al.,2002)indicates that people with positive self-perceptions of aging tend to ,while those with negative self-perceptions of aging tend to .

A)live longer; perceive their lives as hopeful and fulfilling
B)perceive their lives as empty and worthless; live longer
C)perceive their lives as hopeful and fulfilling; die younger
D)die younger; perceive their lives as hopeful and fulfilling
E)perceive their lives as empty and worthless; perceive their lives as hopeful and fulfilling

Question 24

Chronic exposure to stressful situations may affect our health by .

A)decreasing our blood pressure
B)increasing the attention and effort devoted to health-related behaviors
C)decreasing levels of cortisol
D)increasing the number of circulating lymphocytes
E)interfering with the immune system's functioning

Question 25

Industrial-organizational psychology is the branch of psychology that .

A)studies the ways that organizations can improve the relationship between management and employees
B)studies behavior and cognition in work settings
C)studies the different ways in which work places can be organized to efficiently maximize productivity
D)studies the relationship between behavior on the job and profitability of organizations
E)studies the relationship between our social behaviors and our work-related behaviors

Question 26

One likely explanation for the connection between genetics and job satisfaction is .

A)genetic factors influence our physical appearance,which influences we way we are perceived and treated on the job
B)genetic factors influence our cognitive abilities and the ways in which we process information about our jobs
C)genetic factors influence our choice of the kinds of work we ultimately pursue
D)genetic factors influence the kinds of opinions we form about our work and non-work activities
E)genetic factors influence basic aspects of personality and affectivity,which may be related to job satisfaction

Question 27

Stress affects our health directly by and indirectly by .

A)interfering with immune system functioning; decreasing the effort we expend in fitness-related and other preventive behaviors
B)decreasing the probability that we will modify our diet to include healthier foods ; decreasing our desire for "comfort" foods,such as chocolate
C)decreasing the effort we expend in preventive behavior; increasing the effort we expend in fitness- related behavior
D)decreasing the probability that we will seek medical care for illnesses; increasing the probability that we will modify our diet to include healthier foods
E)decreasing the effort we expend in fitness-related behavior; increasing the effort we expend in preventive behavior

Question 28

Stress is .

A)a psychological response only to life-altering events or situations
B)a physiological response only to life-altering events or situations
C)an adaptive response to negative events or situations
D)our response to events that disrupt,or threaten to disrupt,or physical or psychological functioning
E)a pattern of behavior in which people tend to become overwhelmed by events over which they have no control

Question 29

Researchers studying identical twins separated at birth have reported that genetic factors account for up to of the differences in job satisfaction that people experience.

A)40 percent
B)30 percent
C)10 percent

Question 30

Based on recent research Cohen et al.,1998),people who are exposed to a rhinovirus one that causes the common cold)are more likely to develop a cold if .

A)they have at least one family member with an acute bacterial infection
B)they have remained relatively unstressed during the previous year
C)they have at least one family member with a chronic disease
D)they have recently experienced acute stress
E)they have recently experienced chronic stress

Question 31

High levels of job performance .

A)result in equitable raises and promotions
B)causes a reduction in job satisfaction
C)increases stress experienced by employees
D)leads to job satisfaction
E)causes employee burnout

Question 32

Some recent research Brown et al.,2003)indicates that elderly couples .

A)do not benefit very much from the social support they receive from others
B)benefit more from providing high levels of social support than from receiving it
C)do not benefit very much from the social support they give to others
D)benefit more from receiving high levels of social support than from giving it
E)benefit from receiving high levels of social support but are not capable of giving it

Question 33

All of the following factors are related to job satisfaction EXCEPT .

A)pay
B)participation in decision-making
C)interesting work

Question 34

Job satisfaction includes .

A)an individual's attitudes towards her or his company or organization
B)an individual's attitudes towards his or her coworkers
C)an individual's attitudes towards her or his supervisors
D)an individual's attitudes towards subordinate employees
E)an individual's attitudes towards his or her job or work

Question 35

A useful strategy for coping with stress involves .

A)avoiding negative thoughts and emotion-provoking stimuli
B)engaging in activities that reduce or counter the negative emotions produced by stress
C)engaging in efforts to modify or change the cause of the stress
D)seeking contact with humans or even a pet)that can provide social support
E)engaging in temporary,short-term behaviors that temporarily alleviate the negative emotions caused by stress,such as drinking alcohol or over-eating

Question 36

Some prosocial behavior at work can be categorized as conscientiousness,which is .

A)making efforts to prevent interpersonal problems with others
B)going beyond the minimum requirements of a job
C)participating in and showing concern for the "life" of the organization
D)showing a willingness to tolerate unfavorable conditions without complaining
E)helping others to perform their jobs

Question 37

Some prosocial behavior at work can be categorized as altruism,which is .

A)participating in and showing concern for the "life" of the organization
B)helping others to perform their jobs
C)going beyond the minimum requirements of a job
D)making efforts to prevent interpersonal problems with others
E)showing a willingness to tolerate unfavorable conditions without complaining

Question 38

People who have relatively low-paying jobs that are boring and repetitive frequently report relatively high levels of job satisfaction.This may be caused by .

A)their friendships with coworkers
B)the fear of reprisals from supervisors if they report low levels of satisfaction
C)the operation of cognitive dissonance
D)their strong personal commitments to their organization
E)their limited cognitive capacity to imagine more satisfying work

Question 39

Pets may help people cope with stress because they .

A)provide their owner with contact comfort
B)engage in emotional and cognitive bonding with their owner
C)increase the probability that their owner will affiliate with other pet owners
D)distract their owner from the sources of stress
E)provide non-judgmental social support

Question 40

Health psychology is .

A)the branch of psychology that studies the relationship between health and psychological variables
B)the branch of psychology that studies the relationship between health and the evolutionary basis for behavior
C)the branch of psychology that studies the relationship between psychological variables and exercise
D)the branch of psychology that studies the relationship between behavior and psychological variables
E)the branch of psychology that studies the relationship between lifestyle choices and diseases

Question 41

Leaders who rate high on the consideration dimension of leadership .

A)are primarily Type A behavioral pattern individuals who also tend to be very forceful and demanding of others
B)tend to focus on establishing and maintaining good relationships with their subordinates and on being liked by their subordinates
C)are primarily concerned with getting the job done and with urging subordinates to follow the rules
D)tend to be very open to new experiences and at least somewhat extroverted
E)are conscientious and dependable in their dealings with subordinates and deferential in their treatment of superiors

Question 42

Some prosocial behavior at work can be categorized as civic virtue,which is .

A)showing a willingness to tolerate unfavorable conditions without complaining
B)helping others to perform their jobs
C)going beyond the minimum requirements of a job
D)making efforts to prevent interpersonal problems with others
E)participating in and showing concern for the "life" of the organization

Question 43

Leaders who are rated high on the consideration dimension typically have ; leaders who are rated high on the initiating structure dimension typically have .

A)lower efficiency and lower morale; lower employee commitment to the organization and lower standards of performance
B)improved morale and lower efficiency; improved efficiency and lower employee commitment to the organization
C)lower standards of performance and higher morale; higher standards of performance and lower efficiency
D)improved efficiency and improved morale; improved employee commitment to the organization and improved efficiency
E)improved efficiency and lower employee commitment to the organization; improved morale and lower efficiency

Question 44

The autocratic-participative dimension of leadership is concerned with .

A)the extent to which leaders are admired and trusted by their followers and inspire people by offering them meaningful,challenging work or pay attention to their followers' needs for achievement and growth and encourage their followers to question existing assumptions
B)the extent to which leaders closely direct the activities of all group members or allow group members to direct their own activities
C)the extent to which leaders are concerned with establishing and maintaining good interpersonal relationships with their subordinates or are concerned with getting the job done quickly and correctly
D)the extent to which leaders boost performance to very high levels and enjoy high levels of respect or direct the actions of group members by rewarding desired behavior and punishing undesired behavior
E)the extent to which leaders make all the decisions or allow group members to participate in the decision making process

Question 45

The process of influencing group members toward achievement of shared group goals is .

A)followership
B)social support
C)leadership

Question 46

Leaders who rate high on the initiating structure dimension of leadership .

A)are primarily Type A behavioral pattern individuals who also tend to be very forceful and demanding of others
B)are primarily concerned with getting the job done and with urging subordinates to follow the rules
C)are primarily concerned with establishing good relationships with their subordinates and on being or becoming popular
D)are conscientious and dependable in their dealings with subordinates and deferential in their treatment of superiors
E)tend to be very open to new experiences and at least somewhat extroverted

Question 47

The "Big Five" dimensions of personality are .

A)relatively unimportant to leadership abilities
B)basic aspects of personality
C)the dimensions of personality that are associated with Type A behavior patterns
D)completely determined by genetic factors
E)the dimensions of personality that are associated with Type B behavior patterns

Question 48

One of the most important characteristics of successful leaders is their flexibility,which is characterized as .

A)the ability to recognize what actions or approaches are necessary in a particular situation and to act accordingly
B)the ability to quickly recognize and react to changes in the environment
C)the ability to delegate authority and power to subordinates when appropriate
D)the ability to change the demands placed on a group member's time and effort according to individual member's abilities and resources
E)the ability to think clearly under pressure and to creatively come up with an acceptable course of action

Question 49

The air conditioner broke down two weeks ago at the office where Jimmy works .Even though the temperature has been in the high 80s,Jimmy has not complained because he knows his supervisor has requested a repair crew to take care of the problem and his complaints would not hasten the repairs.This is an example of .

A)sportsmanship
B)civic virtue
C)courtesy

Question 50

Some prosocial behavior at work can be categorized as courtesy,which is .

A)participating in and showing concern for the "life" of the organization
B)making efforts to prevent interpersonal problems with others
C)showing a willingness to tolerate unfavorable conditions without complaining
D)helping others to perform their jobs
E)going beyond the minimum requirements of a job

Question 51

A leader is .

A)the group member who exerts the most influence within the group
B)the group member who consistently does more than the minimum required
C)the group member who inspires others to achieve high levels of performance
D)the group member who maintains group cohesiveness at a high level
E)the group member who helps others to perform their jobs

Question 52

Jeremy,a mid-level manager at a national retail chain,finds that he spends most of his time ensuring that his subordinates are following proper procedures and company policies and ensuring that his work group consistently meets its goals.Jeremy is high on the dimension of leadership.

A)initiating structure
B)transactional
C)conscientiousness

Question 53

A person who tends to be highly self-confident,creative,and who has a strong desire for achievement and a high energy level is likely to become a leader according to the theory of leadership.

A)regulatory
B)trait-based
C)great person

Question 54

Social identity in the workplace refers to .

A)the extent to which employees feel they can act together as a unit to achieve important outcomes
B)the extent to which employees feel that their company is a group to which they belong
C)the extent to which an employee subordinates his or her personal identity to that of the organization
D)the extent to which an employee believes she or he can count on coworkers for support
E)the extent to which an employee's personal identity has expanded to include subordinates

Question 55

Jason has not missed a day's work in twelve years.He sometimes spends his afternoon break proofreading reports before he submits them to his supervisor.This is an example of .

A)altruism
B)courtesy
C)conscientiousness

Question 56

A major retail organization is concerned about customer satisfaction.One way to indirectly increase customer satisfaction is to directly .

A)increase employees overall compensation
B)increase employees reliance on tips for part of their salary
C)increase employees' perceptions that they are being treated fairly on the job
D)increase the training given to each employee
E)hire more extroverted employees

Question 57

Some prosocial behavior at work can be categorized as sportsmanship,which is .

A)showing a willingness to tolerate unfavorable conditions without complaining
B)going beyond the minimum requirements of a job
C)making efforts to prevent interpersonal problems with others
D)helping others to perform their jobs
E)participating in and showing concern for the "life" of the organization

Question 58

Amanda spends about two hours each week in staff meetings for nurses even though as a supervisor,she is not required to attend those meetings.This is an example of .

A)civic virtue
B)conscientiousness
C)altruism

Question 59

One way that an organization can encourage employees to help each other is to ensure that all employees feel that .

A)they are being monitored by supervisors
B)helping other employees is considered to be part of the job
C)they are being rewarded more than others in similar positions in comparable organizations
D)helping other employees is not a factor that is considered during performance evaluations
E)they are being treated fairly

Question 60

James,the director of a small group of doctors with a shared medical practice,typically solicits input and opinions from the entire staff of nurses and medical practitioners before deciding on or recommending a particular course of treatment for his patients.This is typical of .

A)a directive leadership style
B)a transformational leadership style
C)a participative leadership style

Question 61

Angela receives compliments on her beauty whenever she goes out.She is wondering how best to present herself for a job interview with a downtown firm.She should ,

A)wear a sundress and lots of expensive perfume
B)wear a pair of 6-inch stilettos and lots of make-up
C)wear a severe black $1300 suit
D)wear her rather long hair down past her shoulder blades)and sandals
E)wear a conservative suit and shoes with a minimum of make-up and perfume

Question 62

Followers of transformational leaders report that they feel empowered by their leader.At the same time,followers of such leaders become increasingly dependent on the leader.These apparently contradictory results are because .

A)transformational leaders induce low levels of identification with themselves personally and low levels of identification with the group
B)transformational leaders induce high levels of identification with the group and high levels of identification with individual followers
C)transformational leaders induce high levels of identification with themselves personally and low levels of identification with the group
D)transformational leaders induce low levels of identification with themselves personally and high levels of identification with the group
E)transformational leaders induce high levels of identification with themselves personally and high levels of identification with the group

Question 63

The relationship between leaders and followers is,by its very nature,one of .

A)reciprocal influence
B)deep emotional ties
C)top-down control

Question 64

Because of several different characteristics, exert profound effects on their followers.

A)transformational leaders
B)regulatory focus leaders
C)initiating structure leaders

Question 65

Transformational leaders engage in behaviors that affirms that they are part of the group that they lead.Followers perceive this type of behavior as .

A)instilling self-confidence in the leader and the followers
B)increasing in-group communications
C)empowering group members
D)promoting the welfare of the group
E)working with the group

Question 66

Transformational leaders pay close attention to their followers' needs for growth and achievement and act as mentors for their followers.This is known as .

A)individualized consideration
B)idealized influence
C)intellectual stimulation

Question 67

When approaching a job interview, .

A)it is better to allow the interviewer to explain about the job and the company to you
B)it is best to ask about benefits up front in order to get that out of the way
C)you're not expected to know about the internal workings of the company,but about its advertisements
D)it is best to know as much as possible about the company and the nature of the job you're applying for
E)you should ask for some reading material about the company while waiting for your interviewer

Question 68

The group leader who typically steps back and allows subordinates to decide for themselves how to best perform major job functions.This is typical of .

A)a directive leadership style
B)a participative leadership style
C)a permissive leadership style

Question 69

Transactional leaders build motivation among their followers .

A)by offering their followers stirring visions of future accomplishments
B)by acting as a mentor for each follower and determining what each individual needs in order to continue their personal growth and development
C)by increasing the self-efficacy and self-esteem of their followers
D)by focusing attention on the task at hand at on the requirements for success at each task or step of a process
E)by clarifying key goals and providing recognition for achievements

Question 70

If an important job interview gets to the point of a salary discussion,you should .

A)ask for the biggest number you can think of
B)if at all possible,duck a question like,"how much will it take to get you"
C)know beforehand what the job's salary range is,and ask for a realistic number
D)ask the interviewer how much s/he makes as a comparison
E)ask to use the restroom and call someone for advice on how much you should ask for

Question 71

Transformational leaders know how to inspire people by offering them meaning and challenge in their work,sometimes through the presentation of stirring visions of a better future.This aspect of transformational leadership is known as .

A)inspirational motivation
B)charisma
C)intellectual stimulation

Question 72

In an important interview,your interviewer makes a business statement you know or think you know)to be a recipe for disaster.The best course of action is: .

A)quietly,but firmly and respectfully,state your own opinion
B)although awkward,change the subject
C)say,"I'm not sure I agree,but let's tacitly assume that I do"
D)ask if others at the company agree with the interviewer's opinion
E)your job is to get the job offer,so bite your tongue and agree

Question 73

Transformational leaders are more effective .

A)when their group faces a relatively stable environment
B)when their group faces rapidly changing,chaotic environments
C)when their group has chosen to accept very difficult challenges
D)when their group is composed of individualistic members
E)when their group is aware of the requirements for success

Question 74

Joe,a medical doctor specializing in emergency care,has become accustomed to making all decisions about his patients' care himself.He never allows his team of nurses and emergency medical technicians to influence his decisions about patient care.This is typical of .

A)an autocratic leadership style
B)a participative leadership style
C)a transactional leadership style

Question 75

In a job interview,flattery can be in an interviewer.

A)effective; ingratiating one's self with
B)ineffective; impressing
C)ineffective; appearing phony to
D)emotional; showing your eagerness for the job to
E)effective; establishing an impersonal "all-business" rapport with

Question 76

In highly publicized criminal investigations,the effect can make it difficult for defendants to receive a fair and unbiased trial.

Question 77

The supervisor who typically attempts to tell employees how to do their job in detail and then frequently checks to see if the employees are doing things the way she or he wants them done is exhibiting .

A)a directive leadership style
B)an initiating structure leadership style
C)an autocratic leadership style

Question 78

Transactional leaders are more effective .

A)when their group faces a relatively stable environment
B)when their group faces rapidly changing,chaotic environments
C)when their group is composed of individualistic members
D)when their group is unsure of the requirements for success
E)when their group has chosen to accept very difficult challenges

Question 79

When asked about your strengths,it is best to in order to put the emphasis on

A)talk about specific experience; checkable facts
B)talk in terms of a broad view of your skill set; your generalist approach
C)invite the interviewer to be more specific; only responding to the interviewer's narrow question
D)continue to assert your confidence that you can do the job; not taking no for an answer
E)look the interviewer in the eye; dominating the interview

Question 80

Bill spends a great deal of his time simply listening to people at work.He makes sure his employees have everything they need to do a good job.He also spends time explaining where the company is going,what challenges he sees ahead,and how he thinks the company can overcome those challenges with the help of it's employees.He is concerned with maintaining a high level of morale among the employees.Bill is most likely .

A)an initiating structure leader
B)a consideration leader
C)a transformational leader