Deck 4: System Users and Developers

Question 1

Which specialist runs the large- scale computing equipment such as mainframe computers and servers that are usually located in the firm's large computing facilities?

A)programmer
B)systems analyst
C)end- user
D)operator

Answer 1

D

Question 2

The model that has as its basis the idea that IT works with business areas in using IT to achieve business innovation is called the:

A)scalable model.
B)innovation model.
C)partner model.
D)platform model.

Answer 2

C

Question 3

Which type of video conferencing occurs when video and audio equipment are attached to each workstation in the network, enabling the two- way communication of picture and sound?

A)two- way video and audio
B)one- way video and audio
C)video conferencing
D)desktop video conferencing

Answer 3

D

Question 4

Which of the following industries is not given as an example of the Three I Economy?

A)retail
B)health care
C)education
D)entertainment

Question 5

Which specialist works with the users to develop new systems and improve existing systems?

A)systems analyst
B)database administrator
C)webmaster
D)information specialist

Question 6

Which type of video conferencing sends video and audio signals from a single transmitting site to one or more receiving sites?

A)two- way video and one- way audio
B)one- way video and audio
C)one- way video and two- way audio
D)two- way video and audio

Question 7

The position of the employee who works with systems analysts and users in establishing the data communications networks that tie together widespread computing resources is the:

A)data administrator.
B)network specialist.
C)network administrator.
D)database specialist.

Question 8

Which of the following is not a risk of end- user computing?

A)loss of data integrity
B)poorly designed and documented systems
C)lack of communications between users and specialists
D)inefficient use of information resources

Question 9

Which of the following is not a disadvantage of telecommuting?

A)Increased family tension.
B)Fear of career damage.
C)Employees can develop a sense of not belonging.
D)Personal tasks can be accomplished.

Question 10

Which model shows that two sourcing networks are utilized to interface with vendors when engaging in infrastructure management and solutions delivery?

A)partner model
B)innovation model
C)platform model
D)scalable model

Question 11

Which element continues to be the most important ingredient in the development and use of information systems?

A)hardware
B)information
C)data
D)human

Question 12

The type of knowledge that consists of understanding how to use information at each step of the problem- solving process, where that information can be obtained, and how to share information with others is referred to as:

A)communication literacy.
B)information literacy.
C)business literacy.
D)computer literacy.

Question 13

Which communication network enables the CIO to work with top management in strategic planning for information resources?

A)visioning network
B)innovation network
C)sourcing network
D)outsourcing network

Question 14

Which of the following is not part of the Three I Economy?

A)industries
B)intelligence
C)ideas
D)information

Question 15

The position of the employee whose full- time responsibility is to contribute to the availability of information resources in the firm is the:

A)webmaster.
B)database administrator.
C)systems analyst.
D)information specialist.

Question 16

A Webmaster is responsible for the:

A)content and presentation of the firm's Web site.
B)running of the large- scale computing equipment.
C)database.
D)coding of computer programs.

Question 17

The challenge faced by developing a knowledge management (KM)system stating that processes must be put in place to ensure that relevant, legitimate, and current knowledge be incorporated in the KM system falls into which logical set?

A)standards
B)executive/strategic management
C)cost, benefits, risks
D)operational management

Question 18

End- user computing is the development of all or parts of an information systems by:

A)web developers.
B)system managers.
C)end- users.
D)computer programmers.

Question 19

The communication network that is used by the CIO to interface with business areas so that innovative application can be developed for those areas is referred to as:

A)visioning network.
B)innovation network.
C)sourcing network.
D)improvement network.

Question 20

What level of knowledge is required for the information specialists concerning business fundamentals?

A)none
B)major
C)minor
D)intermediate

Question 21

Which systems development skill is defined as the ability to direct others to perform tasks?

A)analytical ability
B)leadership
C)creativity
D)communications skill

Question 22

When operations throughout the firm are designed so that they are not tied to physical locations it is a:

A)hotel.
B)virtual office.
C)virtual facility.
D)virtual organization.

Question 23

Which of the following is not an influence of end- user computing?

A)the information services backlog
B)low- cost hardware
C)the impact of computer education
D)unavailable software

Question 24

consists of understanding how to use information at each step of the problem- solving process-where that information can be obtained and how to share information with others.

Question 25

consists of the various ways to document a system.

Question 26

The basis for the is that information services works with business areas in using information technology to achieve business innovation.

Question 27

describes how to depict phenomena as normative systems structures.

Question 28

The also have responsibility for maintaining the systems after they are implemented.

Question 29

is the generation of a completely or partly new idea or solution.

Question 30

Which of the following is not a real advantage of the virtual office concept?

A)reduced social contribution
B)reduced work stoppages
C)reduced equipment costs
D)reduced facility costs

Question 31

When all kinds of employees come to the office only when necessary, it is referred to as:

A)telecommuting.
B)hoteling.
C)telepresence.
D)teleprocessing.

Question 32

is the ability to use computer resources to accomplish necessary processing.

Question 33

The concept recognizes that office work can be done at virtually any geographical location as long as the work site is linked to one or more of the firm's fixed locations by some type of electronic communications capability.

Question 34

The consists of the steps that are taken to develop an information system.

Question 35

An office automation application involving the use of video equipment to link geographically dispersed conference participants is referred to as:

A)video conferencing.
B)one- way video conferencing.
C)desktop video conferencing.
D)two- way video conferencing.

Question 36

Which of the following is not a concept of hoteling?

A)Employees use the office much as they would a hotel while on a trip.
B)Employees make reservations based on the work to be done.
C)Employees maintain a private office at the central facility.
D)Employees come to the office only when necessary.

Question 37

What workers were among the first telecommuters?

A)systems analysts
B)systems programmers
C)database managers
D)network engineers

Question 38

The recognizes that resources must be obtained as soon as market opportunities arise and must be shed quickly when those opportunities no longer exist, keeping fixed costs to a minimum.

Question 39

Many business areas appoint one of the following to manage the information resources in their areas:

A)chief information officer.
B)divisional information officer.
C)database administrator.
D)chief technology officer.

Question 40

The steps that are taken to develop an information system are termed:

A)systems development process.
B)systems development life cycle.
C)business fundamentals.
D)systems modeling.

Question 41

Leadership is the ability to direct others to perform tasks.

Question 42

It is necessary for end users to assume total responsibility for systems development.

Question 43

An important duty of the _ is to track people who come to the firm's Web pages.

Question 44

work with the users to develop new systems and improve existing systems.

Question 45

Business fundamentals are those topics that are usually included in the undergraduate and graduate business core courses.

Question 46

The first OA applications were intended to support secretarial and clerical personnel.

Question 47

Two of the negative impacts of the virtual office are low morale and fear of security risks.

Question 48

Communications skills involve the ability to transmit information to one or more other persons using verbal, written, or graphical images.

Question 49

An information specialist who has responsibility for the database is called a .

Question 50

Databases store knowledge in the form of the data and information that represent the firm's physical resources and operations.

Question 51

End- user computing is the development by users of all or part of their information systems.

Question 52

The Three I Economy includes information, ideas, and industry.

Question 53

Creativity is a major skill requirement for information specialists.

Question 54

The term was introduced because it seemed like an appropriate way to describe how employees could electronically "commute" to work.

Question 55

Telecommuters feel more job security than do their office worker counterparts.

Question 56

The innovation model is the idea that information services work with business areas in using information technology to achieve business innovation.

Question 57

Hoteling is the idea that the firm provides a central facility to employees much the same way as they would use a hotel while on a trip.

Question 58

The underlying assumption of the is that information services will not actively initiate business innovations, but will provide the IT resources so that innovation can be accomplished by the business areas.

Question 59

The platform model assumes that IT will actively initiate business innovations and will provide the networks so that innovation can be accomplished by the business areas.

Question 60

Firms often regard knowledge management as another type of system to be developed.

Question 61

What are the risks of end- user computing?

Question 62

A sourcing network is utilized to interface with vendors for the purpose of acquiring information resources.

Question 63

Briefly explain the underlying assumptions for the three models of innovative organizational structures.

Question 64

Computer literacy is the ability to use computer resources to accomplish necessary processing.

Question 65

Loss of security is a risk of end- user computing.

Question 66

Explain the advantages and disadvantages of telecommuting.

Question 67

Information literacy is a systems development skill.

Question 68

Systems modeling is the term used to describe the systems development life cycle.

Question 69

Programmers run large- scale computing equipment such as mainframe computers and servers that are usually located in the firm's large computing facilities.

Question 70

One of the risks of end- user computing is that users may "reinvent the wheel."

Question 71

What are the four influences that caused the evolution of end- user computing?

Question 72

The IT function is not a self- contained unit, housing all of the information resources and providing all of the information systems to users.

Question 73

List the guiding principles for achieving hoteling.

Question 74

Telecommuting and hoteling make the virtual office possible.

Question 75

The duties of a database administrator fall into the areas of planning, implementation, operation, and security.

Question 76

Systems theory describes how to depict phenomena as normative systems structures.

Question 77

Reducing the communications gap between the user and top management is one of the major benefits of end- user computing.

Question 78

Information systems are developed and used in academics.

Question 79

End users usually do a better job of documenting their systems than do information specialists.

Question 80

Analytical ability involves the study and ultimate understanding of a situation for the purpose of formulating a response or solution.