Deck 9: Designing Adaptive Organizations

Question 1

is the collection of activities that transforms inputs into outputs that customers value.

A) Reengineering
B) Functionalization
C) Organizational structure
D) Production positioning
E) Organizational process

Answer 1

E

Question 2

Job enlargement and job enrichment mean essentially the same thing.

Answer 2

False

Question 3

Organizational authority is traditionally characterized by:

A) chain of command
B) empowerment
C) behavioral informality
D) reengineering
E) all of these

Answer 3

A

Question 4

means increasing the number of tasks in a particular job and giving workers the power to make decisions about their own work.

A) Job enrichment
B) Job rotation
C) Job specialization
D) Job enlargement
E) Job design

Question 5

A(n) function is an activity that contributes directly to creating or selling the company's products.

A) staff
B) line
C) mechanistic
D) organic
E) charted

Question 6

The core philosophy upon which the job characteristic model is based is:

A) reciprocity
B) empathy
C) autonomy
D) internal motivation
E) motivational valences

Question 7

The two disadvantages associated with product departmentalization are costly duplication and difficulties with cross- departmental coordination.

Question 8

One of the key assumptions underlying the chain of command is report to just one supervisor.

A) delegation of command
B) empowerment
C) synergistic authority
D) unity of command
E) centralization of authority

Question 9

The process view of an organization will typically be very similar to the structural, hierarchical view of the organization.

Question 10

Except for the core business activities that they can perform better, faster, and cheaper than others, outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.

A) modular organizations
B) hierarchical organizations
C) boundaryless organizations
D) organizational networks
E) virtual organizations

Question 11

is the collection of activities that transforms inputs into outputs that customers value.

A) Reengineering
B) Functionalization
C) Organizational structure
D) Production positioning
E) Organizational process

Question 12

is the vertical and horizontal configuration of departments, authority, and jobs within a company.

A) Departmental mapping
B) Organizational charting
C) Organizational structure
D) Organizational configuration
E) Functionalization

Question 13

Except for the core business activities that they can perform better, faster, and cheaper than others, outsource all remaining business activities to outside companies, suppliers, specialists, or consultants.

A) modular organizations
B) hierarchical organizations
C) boundaryless organizations
D) organizational networks
E) virtual organizations

Question 14

A(n) function is an activity that contributes directly to creating or selling the company's products.

A) staff
B) line
C) mechanistic
D) organic
E) charted

Question 15

Specialized jobs are generally inefficient.

Question 16

The central concern of the job characteristics model (JCM) is:

A) internal motivation
B) synergy
C) task identification
D) time-motion studies
E) a value-added measure

Question 17

_{9. A(n) organization is an organization that is characterized by specialized jobs and responsibilities,}
Precisely defined, unchanging roles, and a rigid chain of command based on centralized authority and vertical communication.

A) modular
B) departmentalized
C) standardized
D) organic
E) mechanistic

Question 18

One of the key assumptions underlying the chain of command is report to just one supervisor.

A) delegation of command
B) empowerment
C) synergistic authority
D) unity of command
E) centralization of authority

Question 19

Which of the following types of departmentalization does NOT have a problem with the duplication of resources?

A) functional
B) geographic and matrix
C) product and customer
D) customer and functional
E) geographic

Question 20

_{9. A(n) organization is an organization that is characterized by specialized jobs and responsibilities,}
Precisely defined, unchanging roles, and a rigid chain of command based on centralized authority and vertical communication.

A) modular
B) departmentalized
C) standardized
D) organic
E) mechanistic