Deck 9: Individuals in Policing: Officers and Supervisors

Question 1

Which of Niederhoffer's suggested adaptations to cynicism results in the officer NOT being controlled?

A) dissonance
B) recommitment to profession
C) delinquent subculture
D) anomie

Answer 1

D

Question 2

Research on police officers shows no link between dissonance and job satisfaction.

Answer 2

False

Question 3

Which of the following police agencies would be best served by Theory X individuals?

A) peace agency
B) enforcement guild
C) watchman
D) none of the above

Answer 3

A

Question 4

Which leader style is second most effective for the least mature employees?

A) selling
B) participating
C) telling
D) delegating

Question 5

According to Hersey and Blanchard, which leader style is high on task behavior and low on relationship behavior?

A) participating
B) delegating
C) telling
D) selling

Question 6

Which of Herzberg's factors motivates Theory X individuals?

A) motivating factors
B) compensatory factors
C) hygienic factors
D) none of the above

Question 7

Which of the following is NOT among Maslow's hierarchy of needs?

A) social
B) psychological
C) self- actualization
D) safety

Question 8

Niederhoffer's suggests a number of possible adaptations to cynicism. Which of the following was NOT suggested by Niederhoffer?

A) delinquent subculture
B) anomie
C) recommitment to profession
D) dissonance

Question 9

Which of the following police agencies would be best served by Theory Y individuals?

A) peace agency
B) legalistic
C) watchman
D) none of the above

Question 10

Which leader styles are most effective when managing Theory X types of people?

A) telling and participating
B) telling and selling
C) selling and participating
D) delegating and participating

Question 11

Telling and selling styles are most effective when managing Theory Y types of people.

Question 12

According to Hersey and Blanchard, the leader style high on task and relationship behavior is selling.

Question 13

Hersey and Blanchard report the leader style is low on task behavior and low on relationship behavior is delegating.

Question 14

The most appropriate leader style for an Enforcement Guild police department is delegating.

Question 15

According to Maslow, which of the hierarchy of needs motivates after safety needs have been satisfied?

A) psychological
B) physiological
C) social
D) safety

Question 16

Which of the following did Maslow say was the most basic need?

A) physiological
B) psychological
C) safety
D) self- actualization

Question 17

Which of Herzberg's factor is related to Maslow's lower order needs?

A) compensatory factors
B) hygienic factors
C) psychological factors
D) motivating factors

Question 18

Hersey and Blanchard's "Situational Leadership Theory" says appropriateness of a particular leader style is determined by two types of employee maturity. Which of the following is concerned with willingness to assume responsibility of the job?

A) psychological maturity
B) relationship maturity
C) authoritative maturity
D) task maturity

Question 19

Which of Herzberg's factors motivates Theory Y individuals?

A) compensatory factors
B) psychological factors
C) motivating factors
D) hygienic factors

Question 20

Herzberg distinguishes two types of job- related factors related to worker performance. Which factor is related to Maslow's higher order needs?

A) motivating factors
B) psychological factors
C) hygienic factors
D) none of the above

Question 21

According to Herzberg, money is among the motivating factors.

Question 22

The participating leader style is best for immature employees.

Question 23

McGregor's Theory Y describes workers who are eager to work, assume responsibility for their jobs, and will be self controlled?

Question 24

Engel's research indicates that supervisory style is related to officer behavior.

Question 25

Relationship behavior is concerned with opening channels of communication, socioemotional support, and facilitating behaviors.

Question 26

Leadership styles may need to change when dealing with crisis situations.

Question 27

According to Hersey and Blanchard, the leader style appropriate for the most mature employees is delegating.

Question 28

In modern society policing is done by individuals, not organizations.

Question 29

The main product of a mismatch of individuals employed in the police organization is cognitive dissonance.

Question 30

Leader behavior concerned with defining roles, explaining the job, and specifying how the job is to be done is relationship behavior.