Deck 13: Organizational Design
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Deck 13: Organizational Design
1
Which of the following managerial skills should comprise the largest component of the work of top-level management dietitians?
A) conceptual
B) financial
C) human
D) technical
A) conceptual
B) financial
C) human
D) technical
A
2
A manager using influence to encourage employees and to assist them in reconciling their needs with the goals of the organization is engaging in which of the following roles?
A) leader
B) liaison
C) monitor
D) spokesman
A) leader
B) liaison
C) monitor
D) spokesman
A
3
A new employee would find which of the following management tools the most useful:
A) job description
B) job specification
C) work schedule
D) skills matrix
A) job description
B) job specification
C) work schedule
D) skills matrix
C
4
A tall, narrow pyramidal organizational shape would tell us which of the following about the organization?
A) has functional departmentalization
B) has small span of management
C) violates the scalar principle
D) violates the unity of command principle
A) has functional departmentalization
B) has small span of management
C) violates the scalar principle
D) violates the unity of command principle
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5
A job analysis is a first step to preparing a job description.
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6
Match between columns
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7
Top level management is more involved in directing than planning.
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8
Human relations is an approach to management that emphasizes the needs of the workers.
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9
(Place the letter of the management theory in Column B that has made the contribution to current thinking listed in Column A.) 

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10
A job specification describes the:
A) job relationships of the position to other jobs
B) minimum standards that must be met by the applicant
C) responsibilities of the position
D) work schedule to be followed by the employee
A) job relationships of the position to other jobs
B) minimum standards that must be met by the applicant
C) responsibilities of the position
D) work schedule to be followed by the employee
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11
A vision statement should be developed by those at the top management
level of the organization.
level of the organization.
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12
An organization chart does not show which of the following?
A) advisory relationships
B) formal structure
C) informal relationships
D) lines of authority
A) advisory relationships
B) formal structure
C) informal relationships
D) lines of authority
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13
The correct order of development in strategic management is:
A) analysis, goals & objectives, strategy
B) written plan, strategy, implementation
C) vision, mission, written plan
D) written plan, framework, success
A) analysis, goals & objectives, strategy
B) written plan, strategy, implementation
C) vision, mission, written plan
D) written plan, framework, success
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14
Formal authority and status are most related to which group of roles?
A) decisional
B) informational
C) interpersonal
D) technical
A) decisional
B) informational
C) interpersonal
D) technical
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15
Which of the following principles suggests that no organizational member should report to more than one supervisor?
A) scalar principle
B) span of control
C) specialization
D) unity of command
A) scalar principle
B) span of control
C) specialization
D) unity of command
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16
Which of the following is the next step most managers take after setting goals and objectives?
A) develop plans to help achieve the goals and objectives
B) establish control for the goals and objectives
C) hire new staff to help achieve the goals and objectives
D) implement the goals and objectives
A) develop plans to help achieve the goals and objectives
B) establish control for the goals and objectives
C) hire new staff to help achieve the goals and objectives
D) implement the goals and objectives
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17
A personnel manager may have a number of subordinate managers over whom the personnel manager has positional authority. In that sense, the personnel manager is a manager. If however, the personnel manager should give advice to a production manager as a part of a recommendation she is functioning as a manager.

A) line; line
B) line; staff
C) staff; line
D) staff; staff

A) line; line
B) line; staff
C) staff; line
D) staff; staff
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18
Strategic plans may be considered "standing plans."
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19
Which of the following is the best synonym for division of labor?
A) coordination
B) organization
C) span of control
D) staffing
A) coordination
B) organization
C) span of control
D) staffing
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