Deck 12: Incident Investigation

Question 1

What piece of information is found on both the long and short supervisor report?

A) type of injury
B) type of accident
C) suggested corrective action
D) sketch/diagram of accident scene

Answer 1

suggested corrective action

Question 2

Besides the supervisor, who else should sign the Supervisor's Accident/Incident Report?

A) the senior manager
B) the Ministry of Labour inspector
C) the employee (if/when available)
D) the chair of the Joint Health and Safety Committee

Answer 2

the employee (if/when available)

Question 3

The theory of normal incidents would be more likely to be used in investigating incidents in what type of industry?

A) agriculture
B) oil refineries
C) healthcare
D) light manufacturing

Answer 3

oil refineries

Question 4

Who generally has primary responsibility for incident investigation?

A) the worker's immediate supervisor
B) a management member of the JHSC
C) an investigator from the ministry of labour
D) a technical expert from the industry association

Question 5

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
What organization would have the legal right to demand a mandatory investigation into the Toronto worker's death?

A) Ontario Ministry of Labour
B) City of Toronto Building Department
C) Workers Insurance Safety Board (Ontario)
D) the construction firm for whom he worked

Question 6

As a result of the investigation, it was revealed that Kyle had been suffering from depression for several months. What theory explicitly mentions mental problems?

A) bow-tie analysis
B) Swiss cheese model
C) domino theory
D) theory of normal incidents

Question 7

What types of incidents automatically require investigation?

A) near misses and close calls
B) all workers' compensation claims
C) incidents involving young workers
D) all incidents involving workplace fatalities

Question 8

Which set of three factors strongly influences incident investigations?

A) timing, severity, and legal requirements
B) costs, causes, and timing
C) severity, causes, and costs
D) legal requirements, causes, and severity

Question 9

What question should be asked when investigating human factors contributing to an incident?

A) What shift was being worked?
B) Was the work being performed to standards?
C) What personal protective equipment was being worn?
D) What was the pace of work on the day of the incident?

Question 10

What incident investigation method can reveal unsafe conditions that may have contributed to the incident but not unsafe acts?

A) interviews
B) simulations
C) re-enactments
D) walkthroughs

Question 11

Incident investigation is a vital component of an organization's RAC program. What does RAC stand for?

A) recognition, approval, and change
B) requirements, attribution, and control
C) recognition, assessment, and control
D) requirements, approval, and change

Question 12

Which analytic model, used in incident analysis, combines a fault tree with an event tree?

A) the domino theory
B) the bow-tie model
C) the Swiss cheese model
D) the normal incidents theory

Question 13

What is the key element in cognitive interviews that elicits more accurate information from eyewitnesses?

A) developing rapport
B) asking probing questions
C) encouraging active participation
D) focusing on the eyewitness' mental images

Question 14

Evelyn, from HR, is doing a walkthrough shortly after an incident in the shipping area and needs to know how the conveyor belt is operated. Who should she ask?

A) the injured worker
B) the plant manager
C) coworkers of the injured worker
D) the injured worker's supervisor

Question 15

What is the most important criterion in choosing which computer to use for incident investigation?

A) portability
B) processing speed
C) database capabilities
D) graphical and cad software

Question 16

The investigator asked Hamish if he was performing one of his regular tasks or a different task. What type of factors was the investigator interested in at that moment?

A) human factors
B) cognitive failures
C) situational factors
D) environmental factors

Question 17

What is the reason that witness recall can become distorted if investigation is not begun in a timely manner?

A) There are changes at the incident site.
B) There is removal of important evidence.
C) They may suffer memory loss.
D) They discuss the incident with others.

Question 18

Who is more likely to experience a cognitive failure?

A) an older worker
B) a young worker
C) a working parent
D) a dissatisfied worker

Question 19

Forklift trucks belong to what agent group?

A) tools
B) lifting devices
C) motive power sources
D) materials-handling systems

Question 20

What is an optional procedure in conducting a re-enactment?

A) filming cognitive interviews with witnesses
B) inviting a qualified observer to watch the re-enactment
C) taking photos and/or making sketches and drawings of the scene
D) having witnesses describe what they saw before they act out what happened

Question 21

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
Incidents that result in minor injuries do NOT need to be investigated.

Question 22

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
There are three different types of falls according to incident type classification.

Question 23

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
Training records and maintenance/production schedules may offer the investigator some valuable insights about an incident.

Question 24

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
Incident investigations can start while everyone is waiting for the ambulance to arrive.

Question 25

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
What would be an example of the fourth level of defense from the Swiss cheese model, which might have prevented this fatality?

A) safety training
B) a strong safety culture
C) A safety-conscious supervisor
D) rails along the edge of open floors

Question 26

If the other members of the injured worker's work group are unharmed and not experiencing emotional distress, they can continue with their work immediately after the incident.

Question 27

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
Although possibly not a cause of the Toronto incident, what factor might explain a cognitive failure to reattach a safety tether/harness to a safety hook after moving from one floor to the next floor of a building under construction?

A) uncomfortable equipment
B) a careless attitude towards safety
C) a fight at home that morning
D) hand-eye coordination problems

Question 28

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
What is the action that should have been taken by the site manager immediately after the incident?

A) taking photographs of the job site
B) securing and protecting the scene(s)
C) documenting any personal protective equipment in use
D) talking to coworkers who were in the immediate area

Question 29

You should use N/A on an incident report to indicate that the information was not available. .

Question 30

An investigation is conducted primarily to determine if cognitive failure was to blame and to ensure it doesn't happen again in the future.

Question 31

Read the following scenario and answer questions.
On Friday August 23, 2013, a construction worker fell 55 floors to his death while working on what will become Toronto's tallest condominium building. Despite a variety of safety precautions, this type of incident is not uncommon in the construction industry. Three days earlier, on Tuesday August 20, 2013, a 26-year-old construction worker in Las Vegas, Nevada also died in a fall from
a building under construction.
According to the textbook, what should coworkers who witnessed the incident be offered prior to being interviewed?

A) legal advice
B) trauma counselling
C) the opportunity to go home to calm down first
D) the opportunity to retrieve tools left at the incident site

Question 32

If the organization has a Joint Health and Safety Committee, a representative from the JSHC must take part in any investigation.

Question 33

The theory of normal incidents says that it is one normal incident that goes wrong that is at the heart of most incidents.

Question 34

Both the federal and provincial/territorial levels of government can order an investigation into a workplace incident.