Deck 4: Conflict Styles and Strategic Conflict Interaction

Question 1

Which of the following conflict styles best describes Sly's response?

A) playing tough
B) contending
C) firm compromising
D) fogging
E) flexible compromising

Answer 1

C

Question 2

Giving someone the silent treatment is a tactic used in which conflict style?

A) forcing
B) avoiding
C) accommodating
D) compromising
E) protecting

Answer 2

A

Question 3

People can choose different styles of conflict based upon several important criteria. Which style of conflict would be recommended to use if the following conditions were in place: 1) the issue is important to the person; 2) the issue is important to the other person in the conflict; 3) the relationship is important to the person; 3) time pressure to address the conflict is high; 4) trust in the other person is high.

A) yielding
B) contending
C) conceding
D) withdrawing
E) problem-solving

Answer 3

E

Question 4

Research on conflict styles indicates that one party's choice of style is often shapes a similar style from the other party. This finding is consistent with which other principle of conflict?

A) compensation
B) reciprocity
C) suppression
D) displacement
E) issue containment

Question 5

Assume Sly responded to Mark's comment by saying instead: "Mark, I will pay half of the money back to you tomorrow, if you promise to drop the rest of what I owe you." Which conflict style would this response represent?

A) firm compromising
B) yielding
C) tacit coordination
D) protecting
E) fogging

Question 6

Which of the following conflict styles is known to be high on the flexibility dimension of conflict styles?

A) forcing
B) avoiding
C) accommodating
D) competing
E) protecting

Question 7

When choosing a conflict style, people need to consider several key factors. One factor is the degree of trust in the other person. If trust in the other person is low, which of the following styles is least likely to be recommended?

A) forcing
B) contending
C) flexible compromising
D) protecting
E) withdrawing