Deck 6: Training and Development

Question 1

Most companies do not conduct needs assessments.

Answer 1

True

Question 2

Because on-the-job training uses subject matter experts to teach trainees in the actual work environment, it is almost always the most efficient method of training new employees.

Answer 2

False

Question 3

The value management places on training plays an important role in the pretraining environment.

Answer 3

True

Question 4

Training often begins with teaching remedial English and math.

Question 5

Fair employment legislation is not applicable to selection for participation in training programs.

Question 6

Although feedback provides trainees with their level of progress, research suggests that it does little to increase motivation.

Question 7

Hamburger U.is a large, costly, corporate training facility near Chicago.

Question 8

Training and development takes place only at lower and middle levels of an organization.

Question 9

With computer-assisted instruction, the trainee, rather than the trainer, decides how long and how often to practice.

Question 10

A person analysis identifies the specific tasks workers need to perform on a job.

Question 11

Research has shown distributed practice to be superior to massed practice in almost all circumstances.

Question 12

Case studies are the most frequently used technique for determining training needs and objectives

Question 13

Performance appraisals are a good source of information on training needs.

Question 14

Self-efficacy can be influenced by training.

Question 15

Training programs should be staffed with professional instructors rather than other workers.

Question 16

The first step in a training program is to specify training objectives.

Question 17

Low self-efficacy facilitates training.

Question 18

A needs assessment is based on organizational, task, and worker analyses.

Question 19

Dividing the training content into smaller sections is referred to as part learning.

Question 20

The most important condition in the post-training environment that can influence the positive transfer of training is supervisor support.

Question 21

The first step in determining the goals of a training program is .

A)job analysis
B)performance appraisals
C)policy review
D)needs assessment

Question 22

Computer-assisted training hinders transfer of training.

Question 23

Executive coaching has a positive affect on one's ability to set more specific goals.

Question 24

A task analysis is designed to identify all of the following related to a job except:

A)knowledge
B)skills
C)abilities
D)personality

Question 25

Many companies fail to evaluate training programs.

Question 26

Job rotation is almost never used with new college graduates for fear of overwhelming them with new information as they begin their careers.

Question 27

Net-based training has been estimated to be over 50% less expensive than traditional classroom instruction.

Question 28

Training programs should be staffed with .

A)workers
B)managers
C)professional instructors
D)HR personnel

Question 29

Management can increase trainee motivation to learn by .

A)requiring specific courses
B)telling trainees the results of a needs assessment
C)involving them in training-related decisions
D)increasing their responsibilities

Question 30

Which of the following should be considered in the pretraining environment?

A)policies
B)attitudes toward training
C)resources available
D)all of the above

Question 31

Training programs _.

A)are not required to meet EEOC guidelines
B)do not need to be related to job performance
C)must meet EEOC guidelines
D)require state-of-the-art equipment

Question 32

High self-efficacy leads to more favorable attitudes toward career development opportunities.

Question 33

Which statement regarding needs assessment is true?

A)This is a training technique that takes place directly on the job.
B)Most companies conduct needs assessment.
C)Most companies do not conduct needs assessment.
D)This is a factor in the pretraining environment.

Question 34

Mandatory diversity training always results in more diversity in the workplace.

Question 35

Self-management training is ineffective in teaching people to exert control over their own behavior.

Question 36

Systematic evaluation of training programs provides little information that is of value to management.

Question 37

Business games are used to enhance decision-making and problem-solving skills.

Question 38

Which of the following is not a reason that training is necessary?

A)many workers require English as a second language
B)functional illiteracy is decreasing
C)the nature of work is changing
D)older workers need retraining

Question 39

The use of positive reinforcement to change behavior is known as behavior modeling.

Question 40

Older workers receive more organizational support and encouragement for career development activities.

Question 41

To enhance transfer of training, .

A)trainees should have an external locus of control
B)trainees should have low self-efficacy
C)the training environment should be similar to the work environment
D)the training material should be irrelevant

Question 42

Reinforcement .

A)should be given frequently
B)should be given intermittently
C)should be withheld
D)should initially be given frequently, then intermittently

Question 43

When a training program schedules only a few relatively long practice sessions, this is described as .

A)distributed practice
B)whole learning
C)massed practice
D)part learning

Question 44

allows trainees to learn material at their own pace and receive immediate feedback on their progress.

A)On-the-job training
B)Vestibule training
C)Apprenticeship
D)Computer-assisted instruction

Question 45

Confidence in one's ability to perform a specific task is known as .

A)cognitive ability
B)self-efficacy
C)locus of control
D)motivation

Question 46

utilizes a simulated workspace in a separate training facility

A)On-the-job training
B)Vestibule training
C)CAI
D)Apprenticeship

Question 47

Which of the following are the most frequently used reinforcers in business?

A)Money
B)Social recognition
C)Feedback
D)All of the above

Question 48

Trainees attempt to imitate examples of exceptional performance.This is an example of .

A)executive coaching
B)behavior modeling
C)behavior modification
D)diversity training

Question 49

In , trainees analyze a business problem and offer a solution.

A)role playing
B)self-management training
C)case studies
D)net-based training

Question 50

People who believe that life events in and out of the workplace are beyond their control are said to have .

A)internal locus of control
B)external locus of control
C)high self-efficacy
D)low self-efficacy

Question 51

Which of the following is a training method for skilled crafts and trades?

A)On-the-job training
B)Vestibule training
C)Apprenticeship
D)Computer-assisted instruction

Question 52

Distributed practice _.

A)has no effect on learning
B)is generally less effective than massed practice
C)is generally more effective than massed practice
D)is equally as effective as massed practice

Question 53

is(are) used to develop problem-solving and decision-making skills?

A)Job rotation
B)Behavior modification
C)In-basket training
D)Business games

Question 54

Smaller units of learning _.

A)have no effect on learning
B)are easier to master than larger units
C)are not as easy to master as larger units
D)require about the same effort to master as larger units

Question 55

The most important factor in the posttraining environment to enhance transfer of training is .

A)to provide new opportunities for workers
B)for supervisors to reinforce use of new behaviors
C)to provide assistance for diversity management
D)to pay workers for attending training

Question 56

Which of the following uses positive reinforcement to change behavior?

A)Behavior modification
B)Behavior modeling
C)Role playing
D)Diversity training

Question 57

To be effective, feedback .

A)should always be positive
B)should precede the behavior
C)should be delayed
D)should be immediately after the behavior occurs

Question 58

Active practice learning.

A)hinders
B)enhances
C)hinders or enhances
D)has no effect on

Question 59

is a form of distance learning

A)Apprenticeship
B)Net-based training
C)Vestibule training
D)OJT

Question 60

One of the disadvantages of this training technique is the disruption caused by frequent moves.

A)On-the-job training
B)Case studies
C)Role playing
D)Job rotation

Question 61

Career development and planning is characterized by .

A)lifelong learning
B)counseling
C)self-analysis
D)all of the above

Question 62

teaches people to exert control over their development.

A)Job rotation
B)Business games
C)Case studies
D)Career self-management

Question 63

Lt.Charlie Howard crashed during jet refueling training but was uninjured.This could be an example of _.

A)behavior modeling
B)role playing
C)behavior modification
D)vestibule training

Question 64

Organizations often fail to perform adequate training assessment because .

A)it provides little value
B)of the cost
C)training results are generally intuitive
D)training is important regardless of the results

Question 65

Executive coaching .

A)often is used to follow up poor ratings on 360 degree feedback
B)is used for trainees to model examples of exceptional performance
C)teaches people to confront personal prejudices
D)is offered only in career development centers

Question 66

Assessment of training programs involves changes in .

A)cognitive outcomes
B)affective outcomes
C)a and b
D)none of the above

Question 67

Done poorly, these programs can lead to charges of political correctness.

A)Career development
B)Diversity training
C)Self-management training
D)CAI

Question 68

Career self-management training has what type of focus?

A)Organization focus
B)Individual focus
C)Work group focus
D)Industry focus