Deck 13: Achieving Your Presentation Goals: Informing, Persuading, and Relating

Question 1

Sage wants Alex to agree with her observation that Fords are reliable cars. To prove her point, Sage said she has a 2005 Ford Focus with 200,000 miles on it, and it has required little repair other than routine maintenance. Sage further explains that her brother has a Ford Fusion and has driven it twice as long as any other car he has ever owned. Which type of reasoning is Sage using?

A)Inductive
B)Deductive
C)Casual
D)Either-or

Answer 1

A

Question 2

Which is the most basic organizational pattern for a persuasive speech?

A)Problem-and-solution organization
B)Topical organization
C)Cause-and-effect organization
D)Spatial organization

Answer 2

A

Question 3

Because the supervisor received regular complaints from the team regarding network problems, he made a file with details of all of the problems. Then he created a document outlining the problems and possible solutions, and passed it to the IT department. What was the document the supervisor created called?

A)Report
B)Briefing
C)Presentation
D)Assessment

Answer 3

A

Question 4

What stage of task analysis follows figuring out the steps in teaching a particular skill?

A)Develop objectives
B)Organize content
C)Determine methods
D)Select resources

Question 5

Darius was giving a presentation to his team about the details of a new project. While presenting, Darius maintained eye contact with each member for three seconds, spoke enthusiastically, and used appropriate enunciation. What element of a credible speaker did Darius display?

A)Dynamism
B)Competence
C)Trustworthiness
D)Persuasion

Question 6

Henry, the chief surgeon at Memorial Hospital, decided to host a seminar on the success of the hospital's latest clinical trial. He intended to promote a positive image for the hospital by inviting the surgeons associated with the trial to speak about their achievements. What type of presentations will be at this seminar?

A)Public relations presentations
B)Impromptu presentations
C)Training presentations
D)Cognitive presentations

Question 7

What do training sessions focus on?

A)Behavioral learning
B)Education
C)Cognitive learning
D)Persuasion

Question 8

What can be described as a summary of what has been accomplished in the past or an update on a project?

A)Report
B)Training model
C)Dissonance
D)Task analysis

Question 9

When Molly first joined the newspaper agency as an intern, she had to attend training sessions during which her tasks were taught to her in a step-by-step sequence. Which organizational pattern for training content is being followed here?

A)Chronological
B)Topical
C)Cause-and-effect
D)Spatial

Question 10

What is the first critical step in designing a training program?

A)Analyze the needs
B)Create the report
C)Orient the employees
D)Present the briefings

Question 11

The marketing firm Starshine was recently involved in a workplace harassment case. In order to keep up the image of his firm, the manager decides to call a press conference to try to convince the public of the company's innocence. What is intended to be the purpose of this conference?

A)To persuade the audience
B)To inform the audience
C)To motivate the audience
D)To entertain the audience

Question 12

Reasoning from a general statement or principle to arrive at a specific conclusion is called ________ reasoning.

A)deductive
B)casual
C)inductive
D)analogous

Question 13

What is a detailed, step-by-step description of precisely what a trainee should do and know to perform a particular skill?

A)Task analysis
B)Objective development
C)Training presentation
D)Dissonance resolution

Question 14

During a parent-teacher conference, one of the teachers spoke at length about the dangers of driving under the influence of alcohol. She made multiple references to the fact that hundreds of teenagers lost their lives while driving drunk over the past five years. She also said that if parents don't keep their children in check, then their children could become one of those horrifying statistics. What principle of persuasion did the teacher use?

A)People respond to fear messages.
B)People respond to meet needs.
C)People respond to positive messages.
D)People respond to dissonance.

Question 15

A doctor was delivering a presentation about the perils of using illegal intravenous drugs to a group of drug addicts at a rehabilitation center. He said consuming such drugs exponentially increases their risk of contracting hepatitis C. He also showed them gruesome pictures of people suffering from liver failure after contracting the disease, which ultimately led to their deaths. What persuasion technique was the doctor using in the presentation?

A)People respond to dissonance.
B)People respond to meet needs.
C)People respond to positive messages.
D)People respond to credible messages.

Question 16

What is the general purpose of a report?

A)To communicate information or policy
B)To promote a positive public image for individuals or entities
C)To emphasize the cognitive domain of the message
D)To address the learning needs of a trainee

Question 17

Keira told her colleagues she is voting for John Harrison as president. When her colleagues asked her the reason for her choice, Keira explained that since everyone says Mr. Harrison is the most qualified candidate, he is obviously best choice for president. Which type of logical fallacy is illustrated here?

A)Bandwagon
B)Causal
C)Red herring
D)Either-or

Question 18

What is a type of informative speaking through which an instructor seeks to develop specific skills in listeners?

A)Training
B)Education
C)Cognition
D)Dissonance

Question 19

Acceptance speeches can mostly be categorized as which type of speaking?

A)Impromptu
B)Scripted
C)Memorized
D)Extemporaneous

Question 20

Iker, a young golfer, started drinking a new brand of soft drink after he saw an advertisement of a famous golfer saying that his putting skills improved after regularly consuming the drink. Which type of reasoning fallacy did Iker commit?

A)Appeal to misplaced authority
B)Red herring
C)Causal
D)Bandwagon

Question 21

A member of a creative writing team was accused by her manager of continually missing deadlines. The member responded to the accusation by saying another team member consistently breaches team regulations, arrives late for work and meetings, and takes too many coffee breaks. Which logical fallacy did the team member commit?

A)Red herring
B)Hasty generalization
C)Either-or
D)Bandwagon

Question 22

Adriana is an employee at relatively new start-up company. While speaking with the president of her company, Adriana proposes that although it is a small business, the company should start a retirement plan for employees. She reasons that if the company does not take this step, it could risk losing top employees. Adriana knows rival firms have 401(K) retirement plans for employees in place, and they've had much less employee turnover. In this scenario, Adriana used the process of reasoning by

A)analogy.
B)fallacy.
C)deduction.
D)causality.

Question 23

Stana and Rick were discussing whether Chloe, a senior HR manager at their firm, had an advanced degree. Stana surmised that since all HR managers at the firm had advanced degrees and Chloe was the most experienced HR manager, Chloe must have an advanced degree. Which type of reasoning did Stana use?

A)Deduction
B)Fallacy
C)Analogy
D)Causality

Question 24

While announcing his candidacy for the president of the Football Club Barcelona (FCB), John Laporte told the Barcelona supporters that if they back him, he will ensure FCB signs the best players, decreases ticket prices, and makes the FCB a European powerhouse again. What principle of persuasion was he trying to use?

A)People respond to positive messages.
B)People respond to fear messages.
C)People respond to meet needs.
D)People respond to dissolve dissonance.

Question 25

The executives of an aluminum processing company observed people were moving out of their town in search of employment. The company realized the town's need for more jobs and developed a message explaining to the town council how the company would meet this necessity by expanding its factory and persuading the council members to offer tax incentives for the factory expansion. What principle of persuasion did the executives use?

A)People respond to meet needs.
B)People respond to fear messages.
C)People respond to positive messages.
D)People respond to dissolve dissonance.