Deck 12: Managing Health and Safety Risks

Question 1

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
A condition where an accident is about to happen.

Answer 1

o

Question 2

One chief means of reducing the potential effects of cumulative trauma disorders for an organization is through the voluntary use or ergonomics.

Answer 2

True

Question 3

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Covers any potentially dangerous or unhealthy workplace conditions that aren't covered by specific industry regulation.

Answer 3

b

Question 4

Vehicle safety policies do little to reduce vehicle crashes due to distracted driving.

Question 5

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Continuous motion disorders caused by repetitive stress injuries.

Question 6

All U.S.organizations have OSHA record-keeping requirements.

Question 7

If a workplace injury requires first aid, it must be reported on Form 300.

Question 8

Since the Occupational Safety and Health Act was passed, workplace fatalities have increased at a slower rate than prior to the passage of the law.

Question 9

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Number of injuries, illnesses, or lost workdays as it relates to a common base of full-time employees.

Question 10

Opioid use is easy to hide, creating difficulty for employers in identifying users.

Question 11

Businesses in less-developed countries, similar to United States, have equivalent safety awareness and protection programs.

Question 12

Severe injuries and illnesses are the highest priority for OSHA investigation.

Question 13

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Something that causes stress in an individual.

Question 14

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Expectations that are difficult to reconcile or achieve.

Question 15

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Personality type characterized by chronic urgency and excessive competitive drive.

Question 16

If an employee sees a violation of OSHA standards, that employee has the right to call OSHA and request an investigation.

Question 17

Restaurant, healthcare and retail workers are among those at increased risk of workplace violence.

Question 18

States may create their own safety and health laws.

Question 19

The General Duty Clause covers any potentially dangerous or unhealthy workplace condition that isn't covered by specific OSHA industry regulation.

Question 20

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
When an employee is not sure what work to do.

Question 21

If a smoke plume and temperature rise was detected in a secure area of a large petrochemical plant, what level of priority could OSHA inspectors use to enter the plant to investigate?

A)Imminent danger
B)Serious accident
C)Employee complaint
D)Targeted inspection
E)Random inspection

Question 22

An ___________ has the right to levy a fine against an organization for noncompliance of regulations.

Question 23

________ refer to office environments that contain harmful airborne, chemicals, asbestos, or indoor pollution that make employees sick.

Question 24

OSHA is involved in all of the following EXCEPT

A)Developing training and education programs for businesses.
B)Providing daycare centers for working parents to leave children.
C)Setting safety standards for expatriate international travel.
D)Requiring employers to keep records of accidents and injuries.
E)Ensuring employer compliance of regulations.

Question 25

If an OSHA inspector arrives at your business and explains that an inspection takes place, which of the following is NOT true:

A)You may tell the OSHA inspectors that they may not enter the premises unless the inspectors have a search warrant.
B)The inspector will present credentials and explain the purpose of the visit.
C)You may keep some areas of the workplace off-limits to the inspector.
D)The inspector will hold a meeting explaining all of the unsafe conditions found on the tour.
E)You may appeal any fines.

Question 26

_________ is the number of injuries, illnesses, or lost workdays as it relates to a common base of full-time employees.

Question 27

__________ OSHA category of penalty applied if the employer knew about a safety regulation and intentionally ignored it, putting workers at risk of injury.

Question 28

Since OSHA was enacted, workplace deaths each year have:

A)Increased only slightly.
B)Stayed approximately the same.
C)Decreased slightly.
D)Dropped significantly.
E)Deaths seldom occur any more.

Question 29

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Identify proper handling of hazardous substances.

Question 30

The most significant piece of legislation in the area of employee health and safety that applies to almost every U.S.business engaged in interstate commerce is

A)COBRA
B)OSHA
C)NIOSH
D)HIPPA
E)ERISA

Question 31

Which of these is a category of OSHA inspection priority?

A)Extreme harm and danger
B)Intentional avoidance
C)Worker complaints
D)Worker injury
E)Targeted follow-up

Question 32

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Chronic and long-term stress.

Question 33

__________ covers workplace safety issues that are not specifically covered by OSHA standards.

Question 34

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Sets standards for workplace safety.

Question 35

___________ is a dynamic condition in which an individual confronts an opportunity, constraint, or demand related to a desire and perceives the outcome both uncertain and important.

Question 36

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
When an employee is expected to do more than time permits.

Question 37

__________ of the working environment by managers and employees can provide valuable insight into potential and existing problems and how to prevent them.

Question 38

__________ list the chemical components of hazardous materials used in the workplace.

Question 39

MATCHING KEY TERMS AND DEFINITIONS
a)Role overload
b)NIOSH
c)Role conflicts
d)OHSA
e)Type B behavior
f)Musculoskeletal disorders (MSDs)
g)Workplace bullying
h)Incidence rate
i)Burnout
j)Imminent danger
k)Repetitive stress injuries
l)Role ambiguity
m)Type A behavior
n)Stressor
o)Imminent danger
Personality type characterized by lack of either time urgency or impatience.

Question 40

_________ is personality type characterized by chronic urgency and excessive competitive drive.

Question 41

Yvonne is a new employee at Toddler Toys, Inc.She is stressed because she is unclear as to what she should do on the job.What is the cause of Yvonne's stress?

A)Role conflicts
B)Role overload
C)Lack of role model
D)Role ambiguity
E)Lack of assertiveness

Question 42

The leading cause of death on the job is

A)Electrocution.
B)Opioid abuse.
C)Hazardous substances
D)Falling
E)Distracted driving

Question 43

Which strategy is NOT mentioned as a way to reduce workplace bullying?

A)Create a culture of respect.
B)Develop a policy defining bullying.
C)Establish procedures for reporting, investigating bullying.
D)Filing lawsuits against bullies
E)Communicate the disciplinary procedures for bullying behavior.

Question 44

Your company has 2,000 employees that experienced 200 reported accidents over the past year.The total number of hours worked by all employees during the year was 4,000,000.What is the incidence rate in your company?

A)1
B)10
C)50
D)100
E)1000

Question 45

Brendan works for OSHA collecting data on workplace safety violations.In compiling the statistics, he found the top ten violations included all EXCEPT:

A)Falling from ladders or scaffolding.
B)Failure to wear respiratory protection.
C)Poorly designed or wired electrical systems.
D)Improper labeling of hazardous chemicals.
E)Sick buildings.

Question 46

Sayed, a university registrar, slipped on an icy campus sidewalk on the way to a meeting.He was knocked unconscious and taken to the hospital.The next day he returned to work with a slight headache and a large bruise on his forehead.What OSHA report would be filed?

A)The injury does not need to be recorded because his work was not restricted following his return.
B)The injury does not need to be recorded because it was not serious.
C)The injury does not need to be recorded because it was not work-related.
D)The injury must be reported because he lost consciousness.
E)The injury must be reported because he was in the process of transferring to another position.

Question 47

A chemical plant that makes powdered flavoring for microwave popcorn is the subject of an OSHA inspection.The inspector explains that OSHA has identified workers at risk of inhaling powdered food additives as a special concern.Which type of inspection is probably the reason for the visit?

A)Imminent danger
B)Serious accident
C)Worker complaint
D)Targeted inspection
E)Severe injury and illness

Question 48

Wei Xu works in a pet-friendly office.When returning from lunch with a box of leftover food, a co-worker's dog jumped at her and bit her on the back of her leg.Closer inspection showed that the skin was slightly scratched and a bruise was forming.She was given a band-aid and ice pack by the company nurse.She took an over-the-counter pain reliever she had in her purse and went back to work.What best describes the action HR should take in response to the injury?

A)The injury does not need to be recorded because she did not receive medical treatment beyond first-aid.
B)The injury does not need to be recorded because it does not involve a death or illness.
C)The injury does not need to be recorded because it was not work-related.
D)The injury must be reported because it involved a work restriction.
E)The injury must be reported because she received first-aid.

Question 49

Today is Angela's first day on the job as safety administrator.This morning David came in bleeding, to get a Band-Aid for a paper cut from the copier.David chatted for a few minutes, and then returned to work.Then, Daniel was brought in, bleeding from a fall off a ladder.Angela checked him for concussion, and then sent him to the hospital.Roxy came in this afternoon, ill from her work in the paint shop.She received some stomach medication, and then returned to work.Angela turns to you, her supervisor and asks, "Which incidents do I count on the Form 300?" What is your reply?

A)Daniel and Roxy, not David
B)Daniel only
C)David only
D)Daniel, Roxy, and David
E)Roxy only

Question 50

Forty workers fell from iron smelter staging area when the main supports collapsed.All of them suffered broken bones, five were severely burned, and 11 employees died.This is the twentieth job-related accident reported in the 2000-employee plant during the last 6 months.What OSHA penalties can the organization expect?

A)Top executives may be criminally charged.
B)The firm will probably pay $70,000 in fines.
C)The firm will probably pay $10,000 in fines.
D)The firm will probably be required to install a workplace safety program and to fund research in that area.
E)OSHA will probably not assess a penalty.

Question 51

Which of the following is true about marijuana and workplace safety?

A)Employers are not allowed to test for marijuana use in the workplace if recreational use is legal in their state.
B)Most states do not require employers to make accommodations for medical marijuana use.
C)Employer tests for marijuana use are slow and ineffective, making enforcement difficult.
D)Edible marijuana products are easier for employers to detect.
E)Edible marijuana products are nearly 80 percent of dispensary sales.

Question 52

Which is NOT a type of Musculoskeletal disorder associated with repetitive stress?

A)Broken Bones
B)Carpal tunnel syndrome
C)Lumbar strain
D)Hernias
E)Tendonitis

Question 53

Last month, the OSHA inspector in a dog food processing plant "red-flagged" a production area for an old and faulty mixing machine.Yesterday, the machine exploded, and blew the concoction all over the processing room.Fortunately, it was during the shift change, and no employees were injured.The plant has had record keeping violations in the past.What OSHA penalty can this firm expect?

A)No penalty if the records are accurate this time.
B)No penalty.Red-flagging exempts a firm from penalty for 60 days.
C)The shift supervisor will be dismissed.
D)Criminal charges may be filed against top management.
E)The firm will be fined a maximum of $70,000 per day until the situation is corrected.

Question 54

Fred manages an overnight shipping service in a large eastern city.He has heard about the increase in workplace violence and wants to make sure nothing happens in his plant.He installed security checkpoints on all entrances to company premises.Is there anything else Fred can do?

A)Add psychological testing to the hiring requirements.
B)Move to another geographical location.
C)Provide free self-defense training for all employees.
D)Review video surveillance tapes each evening to spot strange behavior among employees.
E)Train managers to identify troubled employees and refer them to Employee Assistance Programs.

Question 55

Brooke, a researcher for a pharmaceutical manufacturer cut her repairing a piece of equipment.She went to a nearby urgent care clinic on her lunch break and got stitches and a tetanus shot.She was back to work after lunch.What OSHA report would be filed? What best describes the action HR should take in response to the injury?

A)The injury does not need to be recorded because she did not miss any work.
B)The injury does not need to be recorded because it was not serious.
C)The injury does not need to be recorded because it was not work-related.
D)The injury must be reported because she needed medical treatment beyond first aid.
E)The injury must be reported because she was transferred to another job.

Question 56

Approximately how many employees are victims of workplace violence each year in the United States?

A)50,000
B)500,000
C)1,000,000
D)2,000,000
E)5,000,000

Question 57

Last month, Mishika, a secretary in a large university, complained to OSHA that the air in her office made her sick.She could see mold in the ventilation system.She had been treated for breathing problems 4 times in the past year.An OSHA inspector arrived at the plant this morning to provide which level of enforcement?

A)Imminent danger
B)Serious accident
C)Employee complaint
D)Target inspection
E)Random inspection

Question 58

Maureen came to work today with a black eye and mouth so swollen she couldn't speak clearly.When questioned, she told her boss, Max, that her husband beat her up again, this time threatening to kill her.What should Max do?

A)Make sure the organization has adequate security to keep unauthorized or armed people out of the workplace.
B)Send Maureen to an EAP session.
C)Assign Maureen, on a temporary basis, to another work location.
D)Go talk to her husband.
E)File a formal grievance against Maureen's husband.

Question 59

Huma is in charge of a task force to reduce opioid use in the workplace.She put together a brochure suggesting all of the following actions to reduce workplace violence EXCEPT:

A)Educate employees on the danger of sharing prescription medications.
B)Expand drug testing to include prescription opioids.
C)Train managers to intervene and counsel employees suspected of using opioids.
D)Work with company health plans to restrict opioid prescriptions.
E)Provide training and access to medication used to treat opioid overdoses.

Question 60

Roger, a chemical plant employee, fell from a catwalk into a live vat.He was rushed to the hospital with chemical burns this morning.An OSHA inspector is on site now, examining the scene of the accident.What level of enforcement is involved?

A)Actual danger
B)Serious accident
C)Employee complaint
D)Target inspection
E)Random inspection

Question 61

Edwina is the human resources manager of a large manufacturing firm.She noticed last year that turnover, illnesses, and unexcused absences were up by alarming percentages.She also noticed that productivity and morale were down, all symptoms of stress.Which of these would NOT be helpful in reducing employee stress.

A)Review job descriptions for poor job design.
B)Review employee health plan benefits.
C)Encourage use of employee wellness programs.
D)Establish work-life balance programs.
E)Monitor employee workloads and deadlines.

Question 62

What can be the result of job expectations, dysfunctional or negative work culture, poor personal fit with the job, poorly designed jobs, or lack of work-life balance?

A)Role conflict
B)Repetitive stress injury
C)Burnout
D)Sick building syndrome
E)Stress

Question 63

Jonathan is always busy and feeling a sense of urgency.He is extremely competitive and has difficulty enjoying leisure time.What is Jonathan's personality type?

A)Type A
B)Type B
C)Type C
D)Type X
E)Type Y

Question 64

What is the term for pressures created by other employees, including a lack of social support from colleagues?

A)Role ambiguity
B)Role demands
C)Task demands
D)Role conflicts
E)Interpersonal demands

Question 65

What aspect of OSHA covers any potentially dangerous or unhealthy workplace condition not covered by specific industry regulation?

A)Recordability requirements
B)Qualified privilege
C)Incidence rates
D)General Duty Clause
E)Imminent danger

Question 66

Which of these factors is NOT an indicator if a work accident, injury or illness should be recorded?

A)Loss of consciousness.
B)Transfer to another job.
C)Medical treatment other than first aid.
D)Restriction of work.
E)Communicable/contagious disease.

Question 67

Which of the following is NOT a driving distraction?

A)Texting.
B)Looking at roadside accidents.
C)Speaking on the phone.
D)Adjusting the radio.
E)Wearing sunglasses.

Question 68

All of these are major categories of safety standards under OSHA EXCEPT:

A)Maritime.
B)General Industry.
C)Manufacturing.
D)Agriculture.
E)Construction.

Question 69

Because OSHA charges employers with providing a place of employment free from hazards that are likely to cause death or serious harm, an organization must develop a plan to:

A)Incorporate EAPs.
B)Maintain Form 300.
C)Better manage stress.
D)Identify role demands.
E)Prevent workplace violence.

Question 70

In what way do benefits such as on-site childcare, healthcare, and EAPs help employees?

A)Establish work-life balance
B)Support an informal social network within the workplace
C)Minimize Type B behaviors
D)Limit interpersonal demands
E)Establish task demands and eliminate role ambiguity

Question 71

Ayden's division of a design firm had many workers compensation claims for headaches, swollen feet, back pain and nerve damage.He hired an ergonomics expert who suggested all of the following EXCEPT:

A)Provide adjustable desks and keyboards.
B)Invest in adjustable chairs that are designed to reduce back strain.
C)Paint the office bright white.
D)Adjust lighting brightness to avoid eyestrain.
E)Provide standing desks for those who request them.

Question 72

Which of the following is NOT good advice for those traveling internationally for work?

A)Have a set routine.
B)Blend in.
C)Don't carry expensive luggage.
D)Learn the language and customs.
E)Travel in small groups.

Question 73

Which of the following is NOT an international health concern for those on overseas work assignments:

A)Up-to-date immunizations and vaccinations specific to countries visited.
B)Carry a first aid kit.
C)Know generic names of prescription medications.
D)Take your own doctor.
E)Contact health insurance provider.

Question 74

Adjani is hearing more complaints from his employees about headaches and breathing difficulties.A consultant found that the air quality in his building was poor and recommended all of the following EXCEPT:

A)Install new carpeting.
B)Use cleaning supplies that do not emit irritation fumes.
C)Clean air ducts regularly.
D)Reduce the use of automatic air fresheners.
E)Check office equipment for airborne contaminants.

Question 75

If an employer ignored or disregarded a workplace hazard that could endanger a worker, what type of OSHA violation might the employer be guilty of?

A)Willful violation
B)Inspection violation
C)Serious violation
D)SDS violation
E)Repeated violation

Question 76

Which of the following is NOT an issue that is included in wellness programs?

A)Smoking cessation
B)Financial counseling
C)Stress management
D)Violence protection
E)Nutrition education

Question 77

Shreya is a lawyer in a large law firm in New York City.Her work is very demanding.She usually works between 60 and 70 hours per week.She is married and has a three-year old son, Devon.She is stressed due the demands of her work and family.What is the likely cause of her stress?

A)Role ambiguity
B)Inadequate compensation
C)Inadequate childcare arrangements
D)Role overload
E)Excessive competitive drive