Deck 11: Developing Leadership Diversity

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Question
Glass walls offer experience in areas such as line supervision that would enable women to advance to senior-level positions.
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Question
All leaders need to be aware of the impact that culture may have and consider cultural values in their dealings with employees.
Question
Female leaders are typically rated lower by subordinates on interpersonal skills as well as onfuctors such as task behavior, conununication, and goal aa::ornplislnnent
Question
Which of the following statements is true of the glass ceiling?

A)When executives choose a successor for a top position,1hey tend to choosesomeone who is different from1hem.
B)The existence of"glass walls"fucilitates important lateralmovementwithin an organization
C)Prevailing attitudes are invisible obstacles to women's advancement.
D)Women represent a large percentage of top executives and board members in American companies.
Question
It is imperative that leaders in international organizations learn to understand local cultures and deal with them effectively.
Question
Tracy and Richard work for QWERTY Corp.They have both been promoted as senior managers for a new project.However, Tracy gets paid lower than Richard for the same work.This is an example of

A)gender discrimination.
B)stereotyping.
C)inclusion.
D)ethnic bias.
Question
In the United States, some women leaders feel that the cost of climbing the corporate ladder is too high and they leave before ever encountering the glass ceiling.This phenomenon has been referred to as the:

A)capacityforcollaboration
B)opt-out trend.
C)diversity for thought.
D)unconscious bias theory.
Question
According to Hofstede's research, masculinity reflects the values of relationships and cooperation, whereas femininity reflects a preference for achievement, heroism, and assertiveness.
Question
Today's best leaders realize that diversity suppresses innovation and leads to poor decision making.
Question
As women and minorities move up the management hierarchy, they're often fmding it an easy road to travel.
Question
Ethnocentrism is the belief that:

A)one's culture and subculture are inherently superior to other cultures.
B)all cultures have value.
C)everyone in an organization has the same values, beliefs, and motivations.
D)everyone in an organization has the same attitudes about work and life.
Question
At stage 2 of personal diversity awareness, people are capable of integrating differences and adapting both cognitively and behaviorally.
Question
Women leaders tend to be competitive and prefer vertical hierarchies.
Question
According to Hofstede's social value system, high uncertainty avoidance reflects a value for a loosely knit social framework in which individuals are expected to take care of themselves.
Question
According to a report from the National Bureau of Economic Research, white-sounding names got 50 percent more call-backs than AfricanArnerican names, even when skills and experience were equal.This is an example of in the workplace.

A)active bias
B)conscious bias
C)unconscious bias
D)deliberate bias
Question
Unconscious bias theory suggests that white males slight women and minorities because people's decisions are influenced by unconscious prejudice.
Question
Many minority leaders struggle daily with the problem of delegating authority and responsibility to employees who show them little respect.
Question
Profe;sor and author Judy B.Rosenerhas called women's approach to leadership interactive leadership.
Question
Paying a woman less than a man for the same work is known as .

A)gender discrimination
B)passive bias
C)unconscious bias
D)ethnic discrimination
Question
In interactive leadership, the leader favors a consensual and collaborative process.
Question
, a leadership quality, means questioning current methods and challenging employees to think in new ways.

A)Individual consideration
B)Inspirational motivation
C)Idealized influence
D)Intellectual stimulation
Question
refers to an adverse feeling or opinion formed without regard for the facts.

A)Prejudice
B)Ethnocentrism
C)Socialloafmg
D)Deindividuation
Question
When a leader and company act out prejudicial attitudes toward people who are the targets of their prejudice, OCClES.

A)unconscious bias
B)discrimination
C)inclusion
D)uncertainty avoidance
Question
A factor contributing to increased acceptance of diversity is:

A)discrimination.
B)passive bias.
C)uncertainty avoidance.
D)globalization.
Question
The inclusive model of diversity includes all of the ways in which people differ including .

A)disability
B)job expertise
C)technical skills
D)military experience
Question
A is a rigid, exaggerated, irrational, and typically negative belief or image associated with a particular group of people.
Question
Which of the following statements is true of diversity?

A)It hampers the relationship of the organization with customers.
B)It helps develop employee potential.
C)It reinforces the glass ceiling.
D)It provides lesser organizational flexibility.
Question
refers to strong support from a powerfully positioned executive who is willing to put his or her reputation on the line to promote an individual's advancement to higher organizational levels.

A)Employee affmity
B)Ethnocentrism
C)Prejudice
D)Sponsorship
Question
Accordingto HofStede's social valuesystem, high power distance means that:

A)people accept inequality in power among institutions, organizations, and individuals.
B)members of a society feel uncomfortable with uncertainty and ambiguity.
C)people prefer a loosely knit social framework in which individuals take care of themselves.
D)members of a society value relationships, cooperation, and group decision making.
Question
According to the Hofstede studies, reflects the values of relationships, cooperation, group decision making, and quality of lifu

A)collectivism
B)femininity
C)masculinity
D)uncertainty avoidance
Question
Diversity refers to all the ways in which people differ, including the dimension of .

A)lifestyle
B)technological skills
C)job expertise
D)job satisfaction
Question
Organizations establish workforce diversity programs to:

A)promote the hiring of diverse employees.
B)ensure that differences are not accepted
C)hamper the career advancement of diverse employees.
D)reinforce the glass ceiling trends.
Question
Which of1hefollowing statements is1rne of interactive leaders?

A)They are competitive and aggressive.
B)They favor an individualistic approach to work.
C)They favor a consensual process.
D)They are power-and-authority-oriented.
Question
refers to a person's ability to use reasoning and observation skills to interpret unfamiliar gestures and situations and devise appropriate behavioral responses.

A)Emotional intelligence
B)Artificial intelligence
C)Interpersonal intelligence
D)Cultural intelligence
Question
All organizations need to achieve high performance.

A)diversity of thought
B)passive bias
C)ethnocentrism
D)high power distance
Question
The manager of a company situated in the country of Aria lost a business deal with a company situated in the country oflota.The Arian manager complained to the Iotan higher-level executives when he couldn't obtain information from his counterparts in Iota.The higher-level Iotan executives were offended by his behavior.The Arian manager was surprised since hierarchy was never a matter of concern in his country.In the context of the given scenario, which of the following statements is true?

A)Behavior is perceived differently from culture to culture.
B)The manager from Aria had an ethnocentric point of view.
C)The company in Iota should adopt the ways of the company in Aria.
D)The company in Iota reinforces the glass ceiling.
Question
Which of the following statements is true of diverse workforce?

A)It can build stronger connections with various customers.
B)It degrades the value of an organization.
C)It causes an organization to lose its competitive advantage.
D)It reinforces the glass ceiling in an organization.
Question
In stage 1 of personal diversity awareness, .

A)diversity is inherent in the culture, and the organization is gender- and color-blind
B)legal requirements are met, but diversity is viewed as a problem
C)top-level leaders are committed to diversity
D)diversity is viewed as a competitive weapon
Question
Employees belonging to a certain religion at a meat packing plant in the country of Atria protested against not being allowed extra break times to pray during their holy month.Employees not belonging to that religion felt that allowing extra breaks would amount to "preferential treatment." In the context of the given scenario, which of the following statements is true?

A)Leaders at the plant were ethnocentric.
B)Power distance was high in the plant.
C)Cultural differences provide potential for conflicts.
D)People in the country of Atria are prejudiced.
Question
Which of the following is a dimension of the traditional model of diversity?

A)Work style
B)Military experience
C)Pay level
D)Nationality
Question
Describe cultural intelligence (CQ).
Question
According to Hofstede's social value systems, refers to how much people accept equality in power.
Question
is a leadership style in which people develop personal relationships with followers, share power and information, empower employees, and strive to enhance others' feelings of self-worth.
Question
In the context of Hofstede's social value systems, refers to the degree to which members of a society feel uncomfortable with ambiguity.
Question
According to Hofstede's research, what do the terms masculinity and femininity mean?
Question
Organizations establish to promote the hiring, inclusion, and career advancement of different employees and to ensure that differences are accepted and respected in the workplace.
Question
The differences among people in terms of age, ethnicity, gender, race, or other dimensions is known as .
Question
,a leadership quality, is derived from the leader who appeals emotionally and symbolically to employees' desire to do a good job and help achieve organizational goals.
Question
Briefly describe prejudice, stereotyping, and discrimination in organizations.
Question
Is interactive leadership gender-specific?
Question
Why are attitudes toward diversity changing?
Question
According to Hofstede's social value system, is a preference for a tightly knit social framework in which people look out for one another and organizations protect their members' interests.
Question
The is an invisible barrier that separates women and minorities from top leadership positions.
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Deck 11: Developing Leadership Diversity
1
Glass walls offer experience in areas such as line supervision that would enable women to advance to senior-level positions.
False
2
All leaders need to be aware of the impact that culture may have and consider cultural values in their dealings with employees.
True
3
Female leaders are typically rated lower by subordinates on interpersonal skills as well as onfuctors such as task behavior, conununication, and goal aa::ornplislnnent
False
4
Which of the following statements is true of the glass ceiling?

A)When executives choose a successor for a top position,1hey tend to choosesomeone who is different from1hem.
B)The existence of"glass walls"fucilitates important lateralmovementwithin an organization
C)Prevailing attitudes are invisible obstacles to women's advancement.
D)Women represent a large percentage of top executives and board members in American companies.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
5
It is imperative that leaders in international organizations learn to understand local cultures and deal with them effectively.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
6
Tracy and Richard work for QWERTY Corp.They have both been promoted as senior managers for a new project.However, Tracy gets paid lower than Richard for the same work.This is an example of

A)gender discrimination.
B)stereotyping.
C)inclusion.
D)ethnic bias.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
7
In the United States, some women leaders feel that the cost of climbing the corporate ladder is too high and they leave before ever encountering the glass ceiling.This phenomenon has been referred to as the:

A)capacityforcollaboration
B)opt-out trend.
C)diversity for thought.
D)unconscious bias theory.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
8
According to Hofstede's research, masculinity reflects the values of relationships and cooperation, whereas femininity reflects a preference for achievement, heroism, and assertiveness.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
9
Today's best leaders realize that diversity suppresses innovation and leads to poor decision making.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
10
As women and minorities move up the management hierarchy, they're often fmding it an easy road to travel.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
11
Ethnocentrism is the belief that:

A)one's culture and subculture are inherently superior to other cultures.
B)all cultures have value.
C)everyone in an organization has the same values, beliefs, and motivations.
D)everyone in an organization has the same attitudes about work and life.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
12
At stage 2 of personal diversity awareness, people are capable of integrating differences and adapting both cognitively and behaviorally.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
13
Women leaders tend to be competitive and prefer vertical hierarchies.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
14
According to Hofstede's social value system, high uncertainty avoidance reflects a value for a loosely knit social framework in which individuals are expected to take care of themselves.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
15
According to a report from the National Bureau of Economic Research, white-sounding names got 50 percent more call-backs than AfricanArnerican names, even when skills and experience were equal.This is an example of in the workplace.

A)active bias
B)conscious bias
C)unconscious bias
D)deliberate bias
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
16
Unconscious bias theory suggests that white males slight women and minorities because people's decisions are influenced by unconscious prejudice.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
17
Many minority leaders struggle daily with the problem of delegating authority and responsibility to employees who show them little respect.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
18
Profe;sor and author Judy B.Rosenerhas called women's approach to leadership interactive leadership.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
19
Paying a woman less than a man for the same work is known as .

A)gender discrimination
B)passive bias
C)unconscious bias
D)ethnic discrimination
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
20
In interactive leadership, the leader favors a consensual and collaborative process.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
21
, a leadership quality, means questioning current methods and challenging employees to think in new ways.

A)Individual consideration
B)Inspirational motivation
C)Idealized influence
D)Intellectual stimulation
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
22
refers to an adverse feeling or opinion formed without regard for the facts.

A)Prejudice
B)Ethnocentrism
C)Socialloafmg
D)Deindividuation
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
23
When a leader and company act out prejudicial attitudes toward people who are the targets of their prejudice, OCClES.

A)unconscious bias
B)discrimination
C)inclusion
D)uncertainty avoidance
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
24
A factor contributing to increased acceptance of diversity is:

A)discrimination.
B)passive bias.
C)uncertainty avoidance.
D)globalization.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
25
The inclusive model of diversity includes all of the ways in which people differ including .

A)disability
B)job expertise
C)technical skills
D)military experience
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
26
A is a rigid, exaggerated, irrational, and typically negative belief or image associated with a particular group of people.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
27
Which of the following statements is true of diversity?

A)It hampers the relationship of the organization with customers.
B)It helps develop employee potential.
C)It reinforces the glass ceiling.
D)It provides lesser organizational flexibility.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
28
refers to strong support from a powerfully positioned executive who is willing to put his or her reputation on the line to promote an individual's advancement to higher organizational levels.

A)Employee affmity
B)Ethnocentrism
C)Prejudice
D)Sponsorship
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
29
Accordingto HofStede's social valuesystem, high power distance means that:

A)people accept inequality in power among institutions, organizations, and individuals.
B)members of a society feel uncomfortable with uncertainty and ambiguity.
C)people prefer a loosely knit social framework in which individuals take care of themselves.
D)members of a society value relationships, cooperation, and group decision making.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
30
According to the Hofstede studies, reflects the values of relationships, cooperation, group decision making, and quality of lifu

A)collectivism
B)femininity
C)masculinity
D)uncertainty avoidance
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
31
Diversity refers to all the ways in which people differ, including the dimension of .

A)lifestyle
B)technological skills
C)job expertise
D)job satisfaction
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
32
Organizations establish workforce diversity programs to:

A)promote the hiring of diverse employees.
B)ensure that differences are not accepted
C)hamper the career advancement of diverse employees.
D)reinforce the glass ceiling trends.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
33
Which of1hefollowing statements is1rne of interactive leaders?

A)They are competitive and aggressive.
B)They favor an individualistic approach to work.
C)They favor a consensual process.
D)They are power-and-authority-oriented.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
34
refers to a person's ability to use reasoning and observation skills to interpret unfamiliar gestures and situations and devise appropriate behavioral responses.

A)Emotional intelligence
B)Artificial intelligence
C)Interpersonal intelligence
D)Cultural intelligence
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
35
All organizations need to achieve high performance.

A)diversity of thought
B)passive bias
C)ethnocentrism
D)high power distance
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
36
The manager of a company situated in the country of Aria lost a business deal with a company situated in the country oflota.The Arian manager complained to the Iotan higher-level executives when he couldn't obtain information from his counterparts in Iota.The higher-level Iotan executives were offended by his behavior.The Arian manager was surprised since hierarchy was never a matter of concern in his country.In the context of the given scenario, which of the following statements is true?

A)Behavior is perceived differently from culture to culture.
B)The manager from Aria had an ethnocentric point of view.
C)The company in Iota should adopt the ways of the company in Aria.
D)The company in Iota reinforces the glass ceiling.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
37
Which of the following statements is true of diverse workforce?

A)It can build stronger connections with various customers.
B)It degrades the value of an organization.
C)It causes an organization to lose its competitive advantage.
D)It reinforces the glass ceiling in an organization.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
38
In stage 1 of personal diversity awareness, .

A)diversity is inherent in the culture, and the organization is gender- and color-blind
B)legal requirements are met, but diversity is viewed as a problem
C)top-level leaders are committed to diversity
D)diversity is viewed as a competitive weapon
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
39
Employees belonging to a certain religion at a meat packing plant in the country of Atria protested against not being allowed extra break times to pray during their holy month.Employees not belonging to that religion felt that allowing extra breaks would amount to "preferential treatment." In the context of the given scenario, which of the following statements is true?

A)Leaders at the plant were ethnocentric.
B)Power distance was high in the plant.
C)Cultural differences provide potential for conflicts.
D)People in the country of Atria are prejudiced.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
40
Which of the following is a dimension of the traditional model of diversity?

A)Work style
B)Military experience
C)Pay level
D)Nationality
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
41
Describe cultural intelligence (CQ).
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
42
According to Hofstede's social value systems, refers to how much people accept equality in power.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
43
is a leadership style in which people develop personal relationships with followers, share power and information, empower employees, and strive to enhance others' feelings of self-worth.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
44
In the context of Hofstede's social value systems, refers to the degree to which members of a society feel uncomfortable with ambiguity.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
45
According to Hofstede's research, what do the terms masculinity and femininity mean?
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
46
Organizations establish to promote the hiring, inclusion, and career advancement of different employees and to ensure that differences are accepted and respected in the workplace.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
47
The differences among people in terms of age, ethnicity, gender, race, or other dimensions is known as .
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
48
,a leadership quality, is derived from the leader who appeals emotionally and symbolically to employees' desire to do a good job and help achieve organizational goals.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
49
Briefly describe prejudice, stereotyping, and discrimination in organizations.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
50
Is interactive leadership gender-specific?
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
51
Why are attitudes toward diversity changing?
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
52
According to Hofstede's social value system, is a preference for a tightly knit social framework in which people look out for one another and organizations protect their members' interests.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
53
The is an invisible barrier that separates women and minorities from top leadership positions.
Unlock Deck
Unlock for access to all 53 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
Unlock Deck
Unlock for access to all 53 flashcards in this deck.