Deck 16: Developing Presentations in a Social Media Environment

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Question
Which of the following is a disadvantage of classroom seating for presentations?

A)It isolates the speaker
B)Some audience members will have their backs to other audience members
C)There is no room for small group activities
D)It inhibits interaction among audience members
E)There is little room to walk around and interact with the audience
Use Space or
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Question
When would using a nonlinear presentation be especially useful?

A)When outlining a presentation like a conventional message
B)When using a predefined flow from start to finish
C)When conveying a message point by point
D)When building up to a final conclusion based on logical steps
E)When showing complicated relationships between several ideas
Question
When organizing a speech or presentation,your first step is to

A)develop an outline.
B)define the main idea.
C)write the introduction.
D)decide on the delivery style.
Question
What does every successful presentation begin with?

A)A linear structure that introduces the topic
B)A brainstorming session to determine the main idea
C)An idea of what the audience will be most interested in
D)A clear understanding of the main idea you want to share with the audience
E)The potential scope of the message
Question
Which type of presentation has a predefined flow,from start to finish?

A)Nonlinear
B)Screencast
C)Linear
D)Backchannel
E)Twebinar
Question
Which of the following would be the most help in defining the main idea of a presentation?

A)Determine the seating arrangement of the presentation based on advantages
B)Limit the scope of the message to three key ideas
C)Determine how much time is available compared to the amount of material
D)Identify the essential message points that are important to the presenter
E)Write a one-sentence summary that links to the audience's frame of reference
Question
Which type of presentation includes activity recorded on a computer,with an audio voiceover?

A)Webcasts
B)Screencasts
C)Twebinars
D)Backchannels
E)Nonlinear presentations
Question
What is the first step in planning a presentation?

A)Gather information
B)Analyze the situation
C)Practice
D)Organize the information
E)Select the right medium
Question
All of the following EXCEPT ________ are best practices that you can use to deliver an effective presentation to an international audience.

A)using slang and cultural idioms
B)articulating words carefully and pausing frequently
C)avoiding abbreviations,acronyms,and metaphors
D)using clear,simple visuals to support your talk
Question
The style of your presentation will NOT be influenced by

A)the venue (in person or online).
B)the time allotted for your talk.
C)the size of your audience.
D)None of the above.
Question
Most business presentations are intended to

A)entertain or enlighten the audience.
B)showcase your presentation skills.
C)inform or persuade the audience.
D)amaze the audience with technology.
Question
When you're analyzing the situation for a presentation,develop an ________ to anticipate the likely emotional state of your audience.

A)audience profile
B)extended slide deck
C)interactive contingency plan
D)interpersonal awareness matrix
Question
When giving a presentation to an international audience,what can be done to increase the clarity of your message?

A)Avoid slang and cultural idioms
B)Incorporate metaphors where possible
C)Replace one-word verbs with two-word verbs
D)Use abbreviations
E)Incorporate acronyms
Question
Which of the following is one way you can be sure to speak slowly and distinctly to be better understood by an international audience?

A)Repeat keywords and phrases
B)Keep the message simple
C)Communicate with body language
D)Incorporate visual aids
E)Articulate each word carefully
Question
If a presenter wants to incorporate small groups and breakout sessions during the presentation,what type of seating arrangement would be most effective?

A)Classroom
B)Theater
C)Conference tables
D)Horseshoe
E)Café
Question
Which of the following should be considered when determining the approach to take and software to use in developing presentations?

A)Use software to tell the story
B)Limit slides to linear flow
C)Match the tool to the task
D)PowerPoint is most effective when it includes bullet points
E)Zooming in and out of a Prezi as interest and engagement
Question
What is the advantage of using classroom or theater seating for a presentation?

A)There is more interaction among audience members
B)It encourages collaborative activities
C)Attention is focused on the speaker
D)The speaker can walk around the room to interact with the audience
E)It is easier to move into small groups for breakout sessions
Question
Which of the following are online presentations that people can view live or download to view later?

A)Webcasts
B)Screencasts
C)Twebinars
D)Backchannels
E)Nonlinear presentations
Question
Which type of presentation organization would be most effective if a presenter wants to move back and forth between topics and levels of detail?

A)Nonlinear
B)Indirect
C)Linear
D)Persuasive
E)Direct
Question
What is the only sure way to know how much material can be covered in the amount of time allotted for the presentation?

A)Plan 1-2 minutes per slide
B)Practice giving the presentation after you complete it
C)Use a nonlinear format
D)Use a Prezi that allows the presentation to be lengthened or shortened without the audience knowing
E)Use a linear format
Question
You want to prepare a speaking outline for an upcoming presentation.Which one of the following will help you get off to a good start?

A)Ignore your planning outline and chart a new course based on your personal idiosyncrasies
B)Find your planning outline and remove anything you don't plan to say directly to your audience
C)Keyboard your script onto your presentation slides so you can read each slide word for word
D)Insert additional examples,details,and data into your original planning outline
E)Begin with a question-and-answer session to gauge the audience's level of understanding
Question
If you need to design a venue for delivering a presentation to a large audience,________ will usually be the best seating arrangement.

A)café style seating
B)conference table seating
C)classroom or theater seating
D)horseshoe or "U" shaped seating
E)work table seating
Question
Storytelling should be avoided when giving a presentation on important material.
Question
Which of the following should be incorporated into a speaking outline of a presentation?

A)Copies of visual aids
B)A copy of the slide deck
C)Delivery cues
D)Three or four main points for each slide
E)Answers to potential questions
Question
If your purpose is to analyze,persuade,or collaborate,organize your speech around conclusions and recommendations or a logical argument.
Question
How do time constraints on presentations help create a more effective presentation?

A)They force the presenter to answer all questions during the presentation instead of at the end of it
B)They force the presenter to give demonstrations that are short and easy to manage
C)They force the presenter to focus on the most essential points that are important to the audience
D)They force the presenter to develop meaningful and effective slides
E)They limit the amount of audience participation,thereby limiting potential loss of control
Question
Which of the following is the purpose of preparing a presentation outline?

A)It clarifies your purpose and main idea
B)It organizes the message and serves as the foundation for delivering the presentation
C)It allows the audience to identify transitions between major points
D)It will eliminate the need for a speaking outline
E)It can include a script for the entire presentation
Question
Speeches and oral presentations are much like any other messages in that

A)they require similar planning.
B)they require no planning.
C)the interaction between the audience and speaker is similar.
D)they are used only for emotional or personal issues.
E)they utilize headings and subheadings to change the flow of information.
Question
When should a presenter use the indirect approach to a presentation?

A)When there are 10 minutes or less to present
B)When the message includes routine information
C)When there is no time to give a preview to the audience
D)When unfamiliar with audience members
E)When the message involves negative news or persuasion
Question
Selecting the right medium for your presentation is

A)easy-you're simply giving a speech.
B)an important decision since technology offers a number of choices.
C)only an issue when addressing audiences from other cultures.
D)not something you need to think about early on.
E)usually determined by your manager.
Question
While ________ presentations usually follow a predefined flow from start to finish,________ often don't flow in any particular direction.

A)tagged; untagged
B)linear; nonlinear
C)corporate; entrepreneurial
D)unidirectional; sequential
Question
Time constraints always reduce the effectiveness of a presentation.
Question
You should be able to summarize the main idea for a speech in a single sentence that links your subject and purpose to the audience's frame of reference.
Question
If the audience for your presentation will be interested in but neutral to what you have to say

A)reward their goodwill by speaking in a relaxed,confident manner.
B)dismiss their concerns and persuade them that they are mistaken for feeling that way.
C)consider the indirect approach to find common ground and diffuse skepticism.
D)build your credibility as you present compelling reasons to accept your message.
E)eliminate background information.
Question
When you prepare a speech or presentation,your first step involves

A)analyzing the situation.
B)choosing the right words.
C)planning the content,length,and style of your speech or presentation.
D)determining audience members.
E)preparing handouts and other visuals.
Question
When you're speaking to an international audience,________ will enhance the clarity of your message.

A)keeping the message simple
B)supporting your message with slang and idioms
C)talking fast without pausing
D)avoiding the use of visual aids
E)incorporating several colorful visuals
Question
The two most common purposes of business presentations are to

A)analyze and synthesize.
B)regulate and validate.
C)inform and persuade.
D)illustrate and entertain.
E)buy and sell.
Question
If you have 10 minutes or less to deliver your presentation,organize it much as you would a brief written message.
Question
One of the steps in analyzing your audience is to

A)determine whether your audience is comfortable listening to the language you speak.
B)remember to keep your speech or oral presentation short.
C)define your purpose.
D)prepare a detailed,informative outline.
E)decide on how in-depth the topic should be.
Question
A linear presentation doesn't flow in any particular direction.Instead,it gives the presenter the option to move back and forth between topics.
Question
What six stages should you go through in preparing an effective outline for a presentation?
Question
How can a presenter get the audiences actively involved in the presentation while getting information about their needs?

A)Unite the audience around a common goal
B)Ask questions
C)Share a startling statistic
D)Use humor
E)Explain credentials
Question
In preparing presentations,keep in mind that audience attention levels and retention rates drop sharply after ________ minutes.

A)10
B)20
C)30
D)40
E)50
Question
In a longer presentation,how does your purpose influence the way you organize your material?
Question
You will communicate more successfully with an international audience if you speak slowly and distinctly and pause frequently.
Question
If you have 10 minutes or less to deliver a presentation

A)speak as quickly as you possibly can.
B)limit yourself to four or five main points.
C)always use the indirect approach to organize your material.
D)organize your presentation like a brief written message.
E)plan for an extended question and answer session.
Question
Longer speeches and presentations are organized like

A)reports.
B)memos.
C)letters.
D)email messages.
E)indirect message.
Question
When organizing a speech,use the indirect approach if your purpose is to ________ and the audience is ________.

A)entertain; resistant
B)motivate; receptive
C)persuade; resistant
D)inform; receptive
E)entertain; receptive
Question
List the four steps involved in planning an oral presentation.
Question
When you're introducing a presentation,include a(n)________ to help your audience understand the structure and content of your message.

A)catalogue of sources
B)preview section
C)bimodal transition
D)contextual pattern
E)executive summary
Question
How can a presenter limit the scope of the presentation and be sure to stay within that scope?
Question
Describe the four steps to organizing a presentation effectively.
Question
What are linear and nonlinear presentations? How are they organized?
Question
When using conventional structured slides,try to average one slide for

A)each minute you speak.
B)every 3 minutes you speak.
C)every 7 minutes you speak.
D)every 10 minutes you speak.
E)each separate and distinct topic.
Question
Which of the following will help the audience leave with the message clearly in mind?

A)Summarize key ideas
B)Anticipate and answer audience questions
C)Leave the audience wanting to know more
D)Explain the relationship between ideas
E)Ask for opinions
Question
For business presentations,time constraints are usually

A)rigid,permitting little or no flexibility.
B)meaningless-audiences expect presenters to take a little more time than they're allotted.
C)imposed only on lower-level employees.
D)not important if you are presenting to your colleagues.
E)not given as businesspeople understand you will take as much time as you need,but no more.
Question
When planning a presentation,what does it mean to analyze the situation? Briefly explain each of the tasks involved.
Question
What is the difference in the use of linear and nonlinear presentations?
Question
What method of holding the audience's attention should be used to keep the audience interested in concepts that affect them personally?

A)Clear,vivid language
B)Anticipate questions
C)Relate the subject to the audience's needs
D)Ask for opinions or questions
E)Explain the relationship between your idea and familiar ideas
Question
Briefly explain the difference between a planning outline and a speaking outline.
Question
If you'll be presenting to an audience that doesn't know you,

A)there isn't much you can do to build your credibility.
B)present your qualifications at the end of your talk.
C)build your credibility as you deliver your presentation.
D)introduce yourself and note your relevant experience and accomplishments.
Question
Give an example of one way to arouse audience attention at the beginning of a presentation on your company's new long-term disability insurance.
Question
As you're delivering a presentation,connect your ideas by ________ every time you shift topics.

A)encouraging your audience to check out your Facebook page
B)relying on verbal flourishes and dropping sound bites
C)reaching out to the backchannel via Twitter
D)summarizing what you've said,and previewing what's to come
Question
One of the most effective ways to arouse interest in your presentation involves

A)beginning with humor.
B)apologizing about the shortcomings of the venue.
C)uniting the audience around a common goal.
D)dwelling on your personal feelings and idiosyncrasies.
E)asking the audience questions at the beginning of the presentation.
Question
Which one of the following will NOT help you deliver an effective presentation to a small group?

A)Using simple visual aids
B)Standing behind a lectern and using a microphone
C)Encouraging the audience to participate
D)Delivering your remarks in a conversational tone
Question
List two goals to achieve in the body of a business presentation.
Question
Use a ________ when you want to convey your message point-by-point or use logical steps to build up to a conclusion.

A)convergent presentation model
B)linear presentation model
C)recursive presentation model
D)nonlinear presentation model
Question
Because you can adapt to your audience while you are speaking,don't worry about analyzing the audience for an oral presentation.
Question
Briefly describe the three tasks an effective closing to a presentation should accomplish and give an example of a sentence that would be an ineffective ending.
Question
Discuss techniques to help get the audience interested in the presentation.
Question
Presentations offer important opportunities for you to put all your communication skills on display.
Question
To reduce the formality of an oral presentation

A)deliver your remarks in a conversational tone.
B)use a large room.
C)seat the audience in rows.
D)use humor often.
E)stay behind the podium and maintain strong eye contact.
Question
When preparing an outline for your speech,keep in mind that

A)it can include delivery cues,such as where you plan to pause for emphasis or use visuals.
B)you should keep each item to two- to three-word descriptions of what you will say.
C)you can leave out all transitions.
D)this is not the place to include "stage directions."
E)slides should be used as the outline.
Question
________ is NOT a primary function of the preview section in the introduction to a presentation.

A)Identifying your main supporting points
B)Establishing your credibility as a speaker
C)Summarizing the main idea of your presentation
D)Revealing the order in which you'll develop your main points
Question
List and briefly explain six strategies for holding your audience's attention during a business presentation.
Question
Online presentations nurture "human moments" that travel across the digital divide with ease.
Question
Discuss how to effectively preview a message for an audience.
Question
Formal speeches differ from informal ones in that

A)formal speeches always include obscure,unfamiliar vocabulary.
B)formal speeches are always much longer.
C)formal speeches are often delivered from a stage or platform.
D)when delivering a formal speech,you should speak more rapidly.
E)they do not include visual aids.
Question
An effective introduction to a presentation will accomplish all of the following EXCEPT

A)arousing the audience's interest in your topic.
B)establishing your credibility.
C)preparing the audience for the rest of the presentation.
D)telling the audience how to take action based on your recommendations.
Question
Even though a presentation isn't written word for word,the three-step writing process should still be used.
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Deck 16: Developing Presentations in a Social Media Environment
1
Which of the following is a disadvantage of classroom seating for presentations?

A)It isolates the speaker
B)Some audience members will have their backs to other audience members
C)There is no room for small group activities
D)It inhibits interaction among audience members
E)There is little room to walk around and interact with the audience
D
2
When would using a nonlinear presentation be especially useful?

A)When outlining a presentation like a conventional message
B)When using a predefined flow from start to finish
C)When conveying a message point by point
D)When building up to a final conclusion based on logical steps
E)When showing complicated relationships between several ideas
E
3
When organizing a speech or presentation,your first step is to

A)develop an outline.
B)define the main idea.
C)write the introduction.
D)decide on the delivery style.
B
4
What does every successful presentation begin with?

A)A linear structure that introduces the topic
B)A brainstorming session to determine the main idea
C)An idea of what the audience will be most interested in
D)A clear understanding of the main idea you want to share with the audience
E)The potential scope of the message
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
5
Which type of presentation has a predefined flow,from start to finish?

A)Nonlinear
B)Screencast
C)Linear
D)Backchannel
E)Twebinar
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
6
Which of the following would be the most help in defining the main idea of a presentation?

A)Determine the seating arrangement of the presentation based on advantages
B)Limit the scope of the message to three key ideas
C)Determine how much time is available compared to the amount of material
D)Identify the essential message points that are important to the presenter
E)Write a one-sentence summary that links to the audience's frame of reference
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
7
Which type of presentation includes activity recorded on a computer,with an audio voiceover?

A)Webcasts
B)Screencasts
C)Twebinars
D)Backchannels
E)Nonlinear presentations
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
8
What is the first step in planning a presentation?

A)Gather information
B)Analyze the situation
C)Practice
D)Organize the information
E)Select the right medium
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
9
All of the following EXCEPT ________ are best practices that you can use to deliver an effective presentation to an international audience.

A)using slang and cultural idioms
B)articulating words carefully and pausing frequently
C)avoiding abbreviations,acronyms,and metaphors
D)using clear,simple visuals to support your talk
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
10
The style of your presentation will NOT be influenced by

A)the venue (in person or online).
B)the time allotted for your talk.
C)the size of your audience.
D)None of the above.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
11
Most business presentations are intended to

A)entertain or enlighten the audience.
B)showcase your presentation skills.
C)inform or persuade the audience.
D)amaze the audience with technology.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
12
When you're analyzing the situation for a presentation,develop an ________ to anticipate the likely emotional state of your audience.

A)audience profile
B)extended slide deck
C)interactive contingency plan
D)interpersonal awareness matrix
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
13
When giving a presentation to an international audience,what can be done to increase the clarity of your message?

A)Avoid slang and cultural idioms
B)Incorporate metaphors where possible
C)Replace one-word verbs with two-word verbs
D)Use abbreviations
E)Incorporate acronyms
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
14
Which of the following is one way you can be sure to speak slowly and distinctly to be better understood by an international audience?

A)Repeat keywords and phrases
B)Keep the message simple
C)Communicate with body language
D)Incorporate visual aids
E)Articulate each word carefully
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
15
If a presenter wants to incorporate small groups and breakout sessions during the presentation,what type of seating arrangement would be most effective?

A)Classroom
B)Theater
C)Conference tables
D)Horseshoe
E)Café
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
16
Which of the following should be considered when determining the approach to take and software to use in developing presentations?

A)Use software to tell the story
B)Limit slides to linear flow
C)Match the tool to the task
D)PowerPoint is most effective when it includes bullet points
E)Zooming in and out of a Prezi as interest and engagement
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
17
What is the advantage of using classroom or theater seating for a presentation?

A)There is more interaction among audience members
B)It encourages collaborative activities
C)Attention is focused on the speaker
D)The speaker can walk around the room to interact with the audience
E)It is easier to move into small groups for breakout sessions
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
18
Which of the following are online presentations that people can view live or download to view later?

A)Webcasts
B)Screencasts
C)Twebinars
D)Backchannels
E)Nonlinear presentations
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
19
Which type of presentation organization would be most effective if a presenter wants to move back and forth between topics and levels of detail?

A)Nonlinear
B)Indirect
C)Linear
D)Persuasive
E)Direct
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
20
What is the only sure way to know how much material can be covered in the amount of time allotted for the presentation?

A)Plan 1-2 minutes per slide
B)Practice giving the presentation after you complete it
C)Use a nonlinear format
D)Use a Prezi that allows the presentation to be lengthened or shortened without the audience knowing
E)Use a linear format
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
21
You want to prepare a speaking outline for an upcoming presentation.Which one of the following will help you get off to a good start?

A)Ignore your planning outline and chart a new course based on your personal idiosyncrasies
B)Find your planning outline and remove anything you don't plan to say directly to your audience
C)Keyboard your script onto your presentation slides so you can read each slide word for word
D)Insert additional examples,details,and data into your original planning outline
E)Begin with a question-and-answer session to gauge the audience's level of understanding
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
22
If you need to design a venue for delivering a presentation to a large audience,________ will usually be the best seating arrangement.

A)café style seating
B)conference table seating
C)classroom or theater seating
D)horseshoe or "U" shaped seating
E)work table seating
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
23
Storytelling should be avoided when giving a presentation on important material.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
24
Which of the following should be incorporated into a speaking outline of a presentation?

A)Copies of visual aids
B)A copy of the slide deck
C)Delivery cues
D)Three or four main points for each slide
E)Answers to potential questions
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
25
If your purpose is to analyze,persuade,or collaborate,organize your speech around conclusions and recommendations or a logical argument.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
26
How do time constraints on presentations help create a more effective presentation?

A)They force the presenter to answer all questions during the presentation instead of at the end of it
B)They force the presenter to give demonstrations that are short and easy to manage
C)They force the presenter to focus on the most essential points that are important to the audience
D)They force the presenter to develop meaningful and effective slides
E)They limit the amount of audience participation,thereby limiting potential loss of control
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
27
Which of the following is the purpose of preparing a presentation outline?

A)It clarifies your purpose and main idea
B)It organizes the message and serves as the foundation for delivering the presentation
C)It allows the audience to identify transitions between major points
D)It will eliminate the need for a speaking outline
E)It can include a script for the entire presentation
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
28
Speeches and oral presentations are much like any other messages in that

A)they require similar planning.
B)they require no planning.
C)the interaction between the audience and speaker is similar.
D)they are used only for emotional or personal issues.
E)they utilize headings and subheadings to change the flow of information.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
29
When should a presenter use the indirect approach to a presentation?

A)When there are 10 minutes or less to present
B)When the message includes routine information
C)When there is no time to give a preview to the audience
D)When unfamiliar with audience members
E)When the message involves negative news or persuasion
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
30
Selecting the right medium for your presentation is

A)easy-you're simply giving a speech.
B)an important decision since technology offers a number of choices.
C)only an issue when addressing audiences from other cultures.
D)not something you need to think about early on.
E)usually determined by your manager.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
31
While ________ presentations usually follow a predefined flow from start to finish,________ often don't flow in any particular direction.

A)tagged; untagged
B)linear; nonlinear
C)corporate; entrepreneurial
D)unidirectional; sequential
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
32
Time constraints always reduce the effectiveness of a presentation.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
33
You should be able to summarize the main idea for a speech in a single sentence that links your subject and purpose to the audience's frame of reference.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
34
If the audience for your presentation will be interested in but neutral to what you have to say

A)reward their goodwill by speaking in a relaxed,confident manner.
B)dismiss their concerns and persuade them that they are mistaken for feeling that way.
C)consider the indirect approach to find common ground and diffuse skepticism.
D)build your credibility as you present compelling reasons to accept your message.
E)eliminate background information.
Unlock Deck
Unlock for access to all 133 flashcards in this deck.
Unlock Deck
k this deck
35
When you prepare a speech or presentation,your first step involves

A)analyzing the situation.
B)choosing the right words.
C)planning the content,length,and style of your speech or presentation.
D)determining audience members.
E)preparing handouts and other visuals.
Unlock Deck
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36
When you're speaking to an international audience,________ will enhance the clarity of your message.

A)keeping the message simple
B)supporting your message with slang and idioms
C)talking fast without pausing
D)avoiding the use of visual aids
E)incorporating several colorful visuals
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37
The two most common purposes of business presentations are to

A)analyze and synthesize.
B)regulate and validate.
C)inform and persuade.
D)illustrate and entertain.
E)buy and sell.
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38
If you have 10 minutes or less to deliver your presentation,organize it much as you would a brief written message.
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39
One of the steps in analyzing your audience is to

A)determine whether your audience is comfortable listening to the language you speak.
B)remember to keep your speech or oral presentation short.
C)define your purpose.
D)prepare a detailed,informative outline.
E)decide on how in-depth the topic should be.
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40
A linear presentation doesn't flow in any particular direction.Instead,it gives the presenter the option to move back and forth between topics.
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41
What six stages should you go through in preparing an effective outline for a presentation?
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42
How can a presenter get the audiences actively involved in the presentation while getting information about their needs?

A)Unite the audience around a common goal
B)Ask questions
C)Share a startling statistic
D)Use humor
E)Explain credentials
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43
In preparing presentations,keep in mind that audience attention levels and retention rates drop sharply after ________ minutes.

A)10
B)20
C)30
D)40
E)50
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44
In a longer presentation,how does your purpose influence the way you organize your material?
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45
You will communicate more successfully with an international audience if you speak slowly and distinctly and pause frequently.
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46
If you have 10 minutes or less to deliver a presentation

A)speak as quickly as you possibly can.
B)limit yourself to four or five main points.
C)always use the indirect approach to organize your material.
D)organize your presentation like a brief written message.
E)plan for an extended question and answer session.
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47
Longer speeches and presentations are organized like

A)reports.
B)memos.
C)letters.
D)email messages.
E)indirect message.
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48
When organizing a speech,use the indirect approach if your purpose is to ________ and the audience is ________.

A)entertain; resistant
B)motivate; receptive
C)persuade; resistant
D)inform; receptive
E)entertain; receptive
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49
List the four steps involved in planning an oral presentation.
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50
When you're introducing a presentation,include a(n)________ to help your audience understand the structure and content of your message.

A)catalogue of sources
B)preview section
C)bimodal transition
D)contextual pattern
E)executive summary
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51
How can a presenter limit the scope of the presentation and be sure to stay within that scope?
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52
Describe the four steps to organizing a presentation effectively.
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53
What are linear and nonlinear presentations? How are they organized?
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54
When using conventional structured slides,try to average one slide for

A)each minute you speak.
B)every 3 minutes you speak.
C)every 7 minutes you speak.
D)every 10 minutes you speak.
E)each separate and distinct topic.
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55
Which of the following will help the audience leave with the message clearly in mind?

A)Summarize key ideas
B)Anticipate and answer audience questions
C)Leave the audience wanting to know more
D)Explain the relationship between ideas
E)Ask for opinions
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56
For business presentations,time constraints are usually

A)rigid,permitting little or no flexibility.
B)meaningless-audiences expect presenters to take a little more time than they're allotted.
C)imposed only on lower-level employees.
D)not important if you are presenting to your colleagues.
E)not given as businesspeople understand you will take as much time as you need,but no more.
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57
When planning a presentation,what does it mean to analyze the situation? Briefly explain each of the tasks involved.
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58
What is the difference in the use of linear and nonlinear presentations?
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59
What method of holding the audience's attention should be used to keep the audience interested in concepts that affect them personally?

A)Clear,vivid language
B)Anticipate questions
C)Relate the subject to the audience's needs
D)Ask for opinions or questions
E)Explain the relationship between your idea and familiar ideas
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60
Briefly explain the difference between a planning outline and a speaking outline.
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61
If you'll be presenting to an audience that doesn't know you,

A)there isn't much you can do to build your credibility.
B)present your qualifications at the end of your talk.
C)build your credibility as you deliver your presentation.
D)introduce yourself and note your relevant experience and accomplishments.
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62
Give an example of one way to arouse audience attention at the beginning of a presentation on your company's new long-term disability insurance.
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63
As you're delivering a presentation,connect your ideas by ________ every time you shift topics.

A)encouraging your audience to check out your Facebook page
B)relying on verbal flourishes and dropping sound bites
C)reaching out to the backchannel via Twitter
D)summarizing what you've said,and previewing what's to come
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64
One of the most effective ways to arouse interest in your presentation involves

A)beginning with humor.
B)apologizing about the shortcomings of the venue.
C)uniting the audience around a common goal.
D)dwelling on your personal feelings and idiosyncrasies.
E)asking the audience questions at the beginning of the presentation.
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65
Which one of the following will NOT help you deliver an effective presentation to a small group?

A)Using simple visual aids
B)Standing behind a lectern and using a microphone
C)Encouraging the audience to participate
D)Delivering your remarks in a conversational tone
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66
List two goals to achieve in the body of a business presentation.
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67
Use a ________ when you want to convey your message point-by-point or use logical steps to build up to a conclusion.

A)convergent presentation model
B)linear presentation model
C)recursive presentation model
D)nonlinear presentation model
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68
Because you can adapt to your audience while you are speaking,don't worry about analyzing the audience for an oral presentation.
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69
Briefly describe the three tasks an effective closing to a presentation should accomplish and give an example of a sentence that would be an ineffective ending.
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70
Discuss techniques to help get the audience interested in the presentation.
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71
Presentations offer important opportunities for you to put all your communication skills on display.
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72
To reduce the formality of an oral presentation

A)deliver your remarks in a conversational tone.
B)use a large room.
C)seat the audience in rows.
D)use humor often.
E)stay behind the podium and maintain strong eye contact.
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73
When preparing an outline for your speech,keep in mind that

A)it can include delivery cues,such as where you plan to pause for emphasis or use visuals.
B)you should keep each item to two- to three-word descriptions of what you will say.
C)you can leave out all transitions.
D)this is not the place to include "stage directions."
E)slides should be used as the outline.
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74
________ is NOT a primary function of the preview section in the introduction to a presentation.

A)Identifying your main supporting points
B)Establishing your credibility as a speaker
C)Summarizing the main idea of your presentation
D)Revealing the order in which you'll develop your main points
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75
List and briefly explain six strategies for holding your audience's attention during a business presentation.
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76
Online presentations nurture "human moments" that travel across the digital divide with ease.
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77
Discuss how to effectively preview a message for an audience.
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78
Formal speeches differ from informal ones in that

A)formal speeches always include obscure,unfamiliar vocabulary.
B)formal speeches are always much longer.
C)formal speeches are often delivered from a stage or platform.
D)when delivering a formal speech,you should speak more rapidly.
E)they do not include visual aids.
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79
An effective introduction to a presentation will accomplish all of the following EXCEPT

A)arousing the audience's interest in your topic.
B)establishing your credibility.
C)preparing the audience for the rest of the presentation.
D)telling the audience how to take action based on your recommendations.
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80
Even though a presentation isn't written word for word,the three-step writing process should still be used.
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