Deck 15: Finishing the Project

Question 1

Which of the following is true concerning lessons learned on a project?

A) The lessons are usually learned from the process of performing the project.
B) Lessons are only identified at the end of the project after learning has occurred.
C) Lessons learned can only be gathered from project team members
D) Lessons learned are always provided by the customer

Answer 1

A

Question 2

When a project is completed on time,the project team must accomplish all of the following activities EXCEPT:

A) use alternative dispute resolution
B) capture and share lessons learned
C) close active contracts
D) request customer acceptance of the deliverables

Answer 2

A

Question 3

When a contract is terminated for convenience,the contractor is typically reimbursed for the money spent up to that point in time and must complete all deliverables in process and submit the completed deliverables to the buyer.

Answer 3

False

Question 4

Lessons learned are often based on significant project successes.

Question 5

The process of formalizing acceptance of the completed project deliverables is known as:

A) product acceptance.
B) system turnover.
C) verify scope
D) control scope

Question 6

Early termination can be either for default or for the convenience of the seller.

Question 7

On some projects,some deliverables remain incomplete at project close-out and must be integrated into another project,stopped altogether,or continued as a lesser project or further phase of the finishing project.

Question 8

Verify Scope occurs with interim deliverables throughout the project and with final deliverables near the end.

Question 9

More organizations effectively collect lessons learned than effectively disseminate and use them.

Question 10

Sometimes a project is terminated before its normal completion.

Question 11

Even when a project is no longer needed or viable,the project manager,as primary advocate for the project,should avoid recommending early termination.

Question 12

Some project sponsors will only approve a project charter if it includes and reflects lessons learned from other recently completed projects.

Question 13

Since projects are temporary in nature and the project team disbands upon completion,it is highly irregular for project managers to provide ongoing support in the form of training or change management.

Question 14

All of the following reasons might lead to a contract termination for default EXCEPT:

A) problems associated with the project schedule
B) changing customer priorities
C) a loss of confidence in the contractor performing the project
D) problems associated with the project cost

Question 15

Helping good workers to secure good follow-on work is one of the most important things a project manager must do near the end of the project.

Question 16

Which of the following reasons might lead to an early contract termination for convenience?

A) The buyer faces changing priorities.
B) The seller faces unexpected difficulties.
C) The seller needs change.
D) The buyer and seller negotiate a settlement

Question 17

Project close-out checklists provide the project manager a legally enforceable contract vehicle to hold team members accountable for each item that must be completed to close a project.

Question 18

Celebrations of success ease the stress of working hard for a prolonged period of time.

Question 19

A method for documenting and sharing lessons must be established in order for an organization to capitalize on lessons learned.

Question 20

On long projects it is often better to capture lessons frequently since people may not remember clearly what happened several months previously.

Question 21

All of the following describe benefits associated with celebrating the completion of a project EXCEPT:

A) Celebrations can persuade team members to do just a bit more than they might otherwise.
B) Celebrations provide an opportunity to recognize team member efforts.
C) Celebrations mark transition points as people leave one project for another.
D) Celebrations should be done in conjunction with team performance reviews

Question 22

A project team attempting to close a project should review which of the following to ensure the customers are satisfied that all required work was accomplished?

A) the project charter
B) the customer feedback and scope verification
C) the communication plan
D) the project organization chart

Question 23

Project closing can have a significant impact on the members of the project team. Describe the approach you would take to address the needs of your team members during this difficult period in the life of the project.

Question 24

Identify three factors that might require a project manager to terminate a project early. Describe the key actions you would take as project manager to achieve an early termination.

Question 25

Describe the approach you would take to implement a viable lessons learned program on your project.

Question 26

All of the following practices have proven effective for managing lessons learned in an organization EXCEPT:

A) creation of databases or shared folders to store lessons learned
B) documenting all lessons learned only at the end of the project
C) coding of lessons learned to facilitate searches by future teams
D) assignment of a lessons learned owner for the organization

Question 27

Many organizations require the completion of a project close-out report upon completion of a project. These reports typically include which of the following?

A) a review of the project's original justification
B) a list of team members dismissed due to poor performance
C) transcripts of team member conversations
D) review of team building exercises

Question 28

Which of the following attributes can serve as a useful factor for coding lessons learned?

A) type of project
B) stage in project life cycle
C) primary issue
D) all of these

Question 29

Closure of a project generally entails all of the following activities EXCEPT:

A) ensuring all work has been accomplished
B) ensuring all resources have been reassigned
C) ensuring all documentation is complete
D) providing ongoing support

Question 30

A project team attempting to close a project should review all of the following documents to ensure that everything promised was delivered EXCEPT:

A) the project charter
B) the stakeholder register
C) the work breakdown structure
D) the project schedule