Deck 9: Managing Labor Relations and Collective Bargaining

Question 1

The AFL-CIO is a ________.

A) voluntary federation of about 56 national and international labor unions made up of many local unions
B) local union for automobile workers in Detroit, Michigan
C) federation of companies who fight unionization of their plants and facilities
D) regional form of the National Labor Relations Board

Answer 1

A

Question 2

The union shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union
B) company can hire only union members
C) employees who do not belong to the union must still pay dues
D) employees can decide whether to join the union and only those who join pay dues

Answer 2

A

Question 3

The ________ form of union security means that the employees who do not belong to the union still must pay union dues because the union's efforts benefit them all.

A) closed shop
B) union shop
C) agency shop
D) open shop

Answer 3

C

Question 4

The closed shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union
B) company can hire only union members
C) employees who do not belong to the union must still pay dues
D) employees can decide whether to join the union and only those who join pay dues

Question 5

The ________ form of union security means that it is up to the workers whether or not they join the union and only those who join must pay dues.

A) closed shop
B) union shop
C) agency shop
D) maintenance of membership

Question 6

The ________ banned certain unfair labor practices and provided for majority rule by secret-ballot elections to determine whether a firm's employees would unionize.

A) National Labor Relations Act
B) Norris-LaGuardia Act
C) AFL-CIO
D) Taft-Hartley Act

Question 7

Right to work laws inhibit union formation by ________.

A) outlawing unions in right to work states
B) prohibiting any form of union security
C) leaving the question of union affiliation up to each company
D) leaving the question of union security up to each company

Question 8

About ________% of people working in the United States belong to unions.

A) 5
B) 12
C) 20
D) 45

Question 9

A contract that allows management to require nonunion membership as a condition for employment is called a ________ contract.

A) yellow dog
B) scaredy cat
C) yellow chicken
D) black dog

Question 10

The ________ guaranteed each employee the right to bargain collectively free from interference, restraint, or coercion.

A) National Labor Relations Act
B) Norris-LaGuardia Act
C) National Labor Relations Board
D) Taft-Hartley Act

Question 11

The ________ form of union security means that the company can hire only union members.

A) closed shop
B) union shop
C) agency shop
D) maintenance of agreement

Question 12

The ________ was established by the Wagner Act to enforce its provisions.

A) National Labor Relations Committee
B) Norris-LaGuardia Group
C) National Labor Relations Board
D) Knights of Labor

Question 13

The ________ form of union security means that union members have preference in hiring, but the employer can hire non-union members.

A) closed shop
B) union shop
C) agency shop
D) preferential shop

Question 14

The decision to unionize may be based on ________.

A) fear of job loss
B) arbitrary management actions
C) increasing workload
D) All of the above.

Question 15

The agency shop form of union security means that the ________.

A) company can hire nonunion people, but they must then join the union
B) company can hire only union members
C) employees who do not belong to the union must still pay dues
D) employees can decide whether to join the union and only those who join pay dues

Question 16

The Norris-LaGuardia Act ________.

A) guaranteed each employee the right to bargain collectively free from interference, restraint, or coercion
B) made yellow dog contracts unenforceable
C) banned unions from restraining or coercing employees from exercising their guaranteed bargaining rights
D) Both A and B.

Question 17

The term ________ describes statutory or constitutional provisions banning the requirement of union membership as a condition of employment.

A) termination at will
B) right to work
C) open shop
D) free labor

Question 18

Prior to 1930, employers attempted to limit the influence of unions using all of the following methods except:

A) spies.
B) collective bargaining.
C) firing union agitator.
D) blacklisting union members.

Question 19

The ________ form of union security means that the company can hire nonunion people but those people must join the union within a prescribed period of time.

A) closed shop
B) union shop
C) agency shop
D) open shop

Question 20

In which human resource activity does a typical labor agreement give the union a role?

A) recruitment
B) selection
C) dismissal
D) All of the above.

Question 21

According to the Landrum-Griffin Act, national and international unions must elect officers at least once every ________ years.

A) two
B) four
C) five
D) ten

Question 22

What is the fifth step in the union drive and election?

A) the election
B) signing authorization cards
C) the hearing
D) the campaign

Question 23

How many steps does a drive to unionize a company have?

A) 5
B) 4
C) 3
D) 6

Question 24

What is the third step in the union drive and election?

A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign

Question 25

The Taft-Hartley Act limited unions in all of the following ways except:

A) prohibiting unfair labor practices.
B) establishing the National Labor Review board.
C) enumerating the rights of employees as union members.
D) enumerating the rights of employers.

Question 26

In what year was the Wagner Act passed?

A) 1886
B) 1932
C) 1935
D) 1947

Question 27

In which step of a union drive does the union seek employee signatures to cards that state the employee has applied to join the union?

A) first
B) second
C) third
D) fifth

Question 28

Which of the following was not named an unfair labor practice by the Wagner Act?

A) bribing employees
B) yellow dog contracts
C) company spy systems
D) moving businesses to avoid unionization

Question 29

What percentage of eligible employees in a bargaining unit must sign authorization cards in order for the union to petition the NLRB for an election?

A) 10
B) 20
C) 30
D) 50

Question 30

The typical union authorization card does all of the following except:

A) lets the union state they will seek better working conditions.
B) states that the union will seek to improve wages.
C) states that the employee will get better deals.
D) Authorization cards do all of the above.

Question 31

Which law gave employers the right to express their views concerning union organization?

A) Norris-LaGuardia Act
B) Taft-Hartley Act
C) Gompers Act
D) Landrum-Griffin Act

Question 32

The Wagner Act ________.

A) guaranteed each employee the right to bargain collectively free from interference, restraint, or coercion
B) made yellow dog contracts unenforceable
C) provided for secret-ballot elections for determining whether a firm's employees would unionize
D) banned unions from restraining or coercing employees from exercising their guaranteed bargaining rights

Question 33

________ is an organizing tactic by which full-time undercover union organizers are hired unknowingly by employers in order to sway union elections.

A) Union salting
B) Featherbedding
C) Espionage
D) Infiltration

Question 34

What is the first step in a union drive and election that seeks to be recognized as an employee representative?

A) obtaining authorization cards
B) making initial contact
C) holding a hearing
D) holding an election

Question 35

What is the first step in the union drive and election?

A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign

Question 36

What is the fourth step in the union drive and election?

A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign

Question 37

Which law sought to protect union members from possible wrongdoing on the part of their unions?

A) Norris-LaGuardia Act
B) Taft-Hartley Act
C) Wagner Act
D) Landrum-Griffin Act

Question 38

A supervisor cannot do which of the following during a unionization drive?

A) threaten
B) bribe
C) promise previously unplanned pay increases or special favors
D) All of the above.

Question 39

The National Labor Relations Act was also known as the ________.

A) Taft-Hartley Act
B) Gompers Act
C) Wagner Act
D) Landrum-Griffin Act

Question 40

What is the second step in the union drive and election?

A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign

Question 41

In collective bargaining, a(n) ________ occurs when the parties are not able to move forward toward settlement.

A) impasse
B) agreement
C) arbitration
D) association

Question 42

Illegal bargaining items are ________.

A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.

Question 43

Which intervention method listed below is the most definitive of all third-party interventions?

A) fact finding
B) mediation
C) binding arbitration
D) interest arbitration

Question 44

Which third-party intervention is commonly used in national emergency disputes?

A) fact finding
B) mediation
C) binding arbitration
D) non-binding arbitration

Question 45

Permissible bargaining items are ________.

A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.

Question 46

All of the following are negotiating guidelines except:

A) setting clear objectives
B) respecting the importance of face-saving for the other party
C) building a reputation for being fair but firm
D) never giving in to any demands

Question 47

Arbitration means ending an impasse by ________.

A) assisting the principals in reaching an agreement
B) studying the issue in a dispute
C) making a public recommendation
D) giving a third-party the power to determine and dictate the settlement terms

Question 48

Which of the following is one of the categories set out by labor law as subject to bargaining?

A) legal bargaining items
B) permissible bargaining items
C) non-mandatory bargaining items
D) benefits-related bargaining items

Question 49

All of the following are examples of permissible bargaining items except:

A) indemnity bonds.
B) use of union label.
C) overtime pay.
D) cafeteria prices.

Question 50

________ is the process of legally terminating a union's right to represent employees.

A) Union salting
B) Featherbedding
C) Certification
D) Decertification

Question 51

Fact finding seeks to end an impasse by ________.

A) assisting the principals in reaching an agreement
B) studying the issue in a dispute and making a public recommendation
C) interpreting existing contract terms
D) communicating assessments of the likelihood of a strike

Question 52

All of the following are examples of mandatory bargaining items except:

A) wages.
B) hours.
C) severance pay.
D) pension benefits of retired employees.

Question 53

Which of the following is not a violation of the requirement for good faith bargaining stipulated in the National Labor Relations Act?

A) surface bargaining
B) willingness to compromise
C) dilatory tactics
D) bypassing the union representative

Question 54

Mediation to ________ is used by negotiators to end an impasse.

A) assist the principals in reaching an agreement
B) study the issue in a dispute
C) determine and dictate the settlement terms
D) interpret existing contract terms

Question 55

Which of the following the supervisor can do during a unionization drive?

A) presents facts to employees
B) give opinions about whether unions will hurt
C) share personal experiences he or she had with a union
D) All of the above.

Question 56

Negotiators use all of the following types of third-party interventions to overcome an impasse except:

A) binding arbitration.
B) nonbinding arbitration.
C) mediation.
D) picketing.

Question 57

Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?

A) fact finding
B) mediation
C) binding arbitration
D) non-binding arbitration

Question 58

The ________ is the group of employees the union will be authorized to represent.

A) bargaining unit
B) collective unit
C) unit
D) unitary principle

Question 59

Mandatory bargaining items are ________.

A) a part of negotiations through joint agreement of both management and union
B) forbidden by law
C) items which must be negotiated according to law
D) All of the above.

Question 60

The union becomes the employees' representative if it wins the election and winning means getting ________.

A) a majority of votes cast
B) a majority of the total workers in the bargaining unit
C) 30% of the employees to sign authorization cards
D) a majority of votes cast and a majority of electoral votes

Question 61

Right to work laws outlaw unions and union membership.

Question 62

Arbitration may not always be as impartial as thought.

Question 63

Which type of strike is unauthorized and occurs during the term of a contract?

A) unfair labor practice
B) wildcat
C) sympathy
D) economic

Question 64

Right to work is a term used to describe state statutory or constitutional provisions banning the requirement of union membership as a condition of employment.

Question 65

In a drive to certify a union all five steps must be completed.

Question 66

Under which scenario must an employer rehire strikers who wish to be reinstated?

A) following economic strikes if the negotiations were resolved
B) following sympathy strikes
C) following unfair labor practice strikes
D) following wildcat strikes when the contract is still in place

Question 67

A(n) ________ procedure provides an orderly system for both employer and union to determine whether some action violated the contract and allows both parties to interpret and give meaning to various clauses.

A) negotiation
B) collective bargaining
C) intervention
D) grievance

Question 68

Employees who go on strike risk losing their jobs permanently in all of the following situations except:

A) economic strikes.
B) wildcat strikes.
C) sympathy strikes.
D) unfair labor practice strikes.

Question 69

Union membership is declining.

Question 70

Pay is always the issue as to why people unionize.

Question 71

Unions are always bad for employers.

Question 72

A(n) ________ strike results from a failure to agree on the terms of a contract.

A) unfair labor practice
B) wildcat
C) sympathy
D) economic

Question 73

Union tactics designed to impede or disrupt production by encouraging employees to slow the pace of work, refuse to work overtime, and participate in sick-outs are called ________.

A) espionage
B) inside games
C) lockouts
D) strikes

Question 74

Which form of arbitration means that both parties are committed to accepting the arbitrator's decision?

A) interest arbitration
B) binding arbitration
C) nonbinding arbitration
D) compulsory arbitration

Question 75

The head of the United Auto Workers recently said the union planned a new campaign to organize foreign-owned car plants in the United States. This is an example of ________ strike/campaign.

A) unfair labor practice
B) wildcat
C) advocacy
D) yellow dog

Question 76

Which of the ways below describe how unions are changing?

A) unions are trying to mobilize minorities
B) unions are trying class action suits
C) unions are coordinating their activities
D) All of the above.

Question 77

Employers dealing with an unfair labor practice strike can use all of the following responses except:

A) shut down the affected area until the strike ends.
B) contract out work to other operations.
C) continue operations with supervisors filling in.
D) hire permanent replacement workers.

Question 78

Unions are only appropriate for blue-collar workers.

Question 79

All states give unions the right to require union membership as a condition of employment.

Question 80

When employees picket their employer by carrying signs near the employer's place of business they seek to ________.

A) encourage other employees to strike
B) inform the public of the labor dispute
C) arbitrate the positions of the union and management
D) All of the above.