Deck 4: Combating Evil

Question 1

In the four strands that explain how warring groups can bind together, ______ means to reject revenge in favor of restraint.

A) empathy
B) commitment
C) forbearance
D) moral truth

Answer 1

C

Question 2

______ promotes honesty, sincerity, and candor.

A) Justice
B) Mutuality
C) Integrity
D) Humility

Answer 2

C

Question 3

The FIRST step of the forgiveness process is ______.

A) finding meaning in undeserved suffering
B) dropping our anger and becoming emotionally neutral
C) acknowledging the hurt
D) recognizing the high price of dwelling on the injury

Answer 3

C

Question 4

A textbook example of evil as ______ is the Rwandan genocide.

A) deception
B) bureaucratic
C) ordinary
D) choice

Question 5

Which of the following is true of forgiveness?

A) offered only when the offender repents
B) forgets the past to move forward
C) strives to be emotionally neutral
D) takes place over an extended period of time

Question 6

Which of the following is a benefit of forgiving others?

A) a greater sense of well-being
B) better physical health
C) improved relationships
D) all of these

Question 7

In the four-stage model of forgiveness, at the ______ step, the injured party realizes he or she is paying a high price for dwelling on the injury and considers possibilities.

A) uncovering
B) decision
C) work
D) deepening

Question 8

______ refers to the fact that organization members desire connection to others.

A) Meaningful work
B) Community
C) Inner life
D) Exterior life

Question 9

Which of the following is not a component of the definition for workplace spirituality?

A) community
B) inner life
C) endurance
D) meaningful work

Question 10

Which common spiritual practice involves self-examination?

A) listening responsively
B) demonstrating respect for others' values
C) engaging in reflective practice
D) appreciating the contributions of others

Question 11

______ evil is based on technology and logic.

A) Administrative
B) Ordinary
C) Deception
D) Coercive

Question 12

______ is a concern about future consequences of actions for this and future generations.

A) Humanism
B) Generativity
C) Benevolence
D) Humility

Question 13

Which "face of evil" focuses on the power of situational factors to produce evildoing?

A) deception approach
B) evil as ordinary approach
C) evil as choice approach
D) sanctioned destruction approach

Question 14

According to Ashmos and Duchon, the ______ refers to the fact that employees have spiritual needs.

A) meaningful work
B) community
C) inner life
D) exterior life

Question 15

In the ______ stage of forgiveness, the forgiver recognizes the high price he or she is paying for dwelling on the injury.

A) acceptance
B) denial
C) decision
D) deception

Question 16

Which of the following is not a danger posed by workplace spirituality?

A) imposing particular religious or spiritual views on followers
B) demanding unquestioning obedience
C) using spirituality as a tool to increase productivity
D) demonstrating respect for other's values

Question 17

Which of the following is not a component of the 5-R model for evaluating apologies?

A) recognition
B) repetition
C) remorse
D) reevaluating

Question 18

In the four strands that explain how warring groups can bind together, ______ is used to restore the broken relationship.

A) empathy
B) commitment
C) forbearance
D) moral truth

Question 19

Bringing warring groups together begins with ______.

A) rejecting revenge in favor of restraint
B) empathy for the enemies' humanity
C) commitment to restore the broken relationship
D) recalling the past and rendering a judgment

Question 20

Which "face of evil" forces us to examine our motives?

A) dreadful approach
B) deception approach
C) administrative approach
D) sanctioned destruction approach

Question 21

The first phase of the four-stage model of forgiveness is ______, a victim may initially deny that a problem exists.

A) decision
B) uncovering
C) work
D) deepening

Question 22

Workplace spirituality emphasizes inner life, meaningful work, and ______.

A) beauty
B) community
C) purpose
D) ethics

Question 23

Which of the following was not listed in the text as a face of evil?

A) ordinary
B) dreadful pleasure
C) exclusion
D) disgust

Question 24

Which of the following is not one of the strands of forgiveness as noted in Shriver's analogy of a cable?

A) moral truth
B) empathy
C) forbearance
D) compassion

Question 25

In the ______, aggression provokes retaliation which in turn provokes further aggression.

A) cycle of deception
B) cycle of despair
C) cycle of evil
D) cycle of denial

Question 26

______ refers to the fact that workers typically are motivated by more than material rewards.

A) Inner life
B) Workplace spirituality
C) Meaningful work
D) Meaningful life

Question 27

Which "face of evil" is committed by people who are convinced they are doing good?

A) ordinary
B) idealism
C) bureaucracy
D) choice

Question 28

The fourth and final phase of the four-stage model of forgiveness, ______, describes the outcomes of forgiving.

A) decision
B) uncovering
C) work
D) deepening

Question 29

The evil as ______ perspective focuses on the situational factors that cause normal people to become evildoers.

A) ordinary
B) deception
C) despair
D) administration

Question 30

______ is likely to continue when others fail to intervene to stop it.

A) Power
B) Evil
C) Wrongdoing
D) Care

Question 31

______ is kindness toward others, desire to promote the happiness, and prosperity of employees.

A) Benevolence
B) Humility
C) Integrity
D) Compassion

Question 32

Which of the following is not part of the 5-R model for evaluating the apologies of others?

A) remorse
B) recognition
C) respect
D) repetition

Question 33

Evil as ______ is often based on technology and logic.

A) ordinary
B) idealism
C) bureaucracy
D) choice

Question 34

A vague apology is an example of an ______ apology.

A) authentic
B) invalid
C) inauthentic
D) unjust

Question 35

______ can help restore the dignity of victims and promote healing.

A) Correspondence
B) Thankfulness
C) Prayer
D) Apologies

Question 36

______ is the recognition that employees have an inner life that nourishes and is nourished by meaningful work that takes place in the context of community.

A) Workplace spirituality
B) Moral identity
C) Moral reasoning
D) Deepening

Question 37

With ______, the person takes concrete steps to aid the victim.

A) restitution
B) remorse
C) respect
D) repetition

Question 38

Many ______ (pseudo or inauthentic) come up short.

A) correspondence
B) thankful words
C) prayers
D) apologies

Question 39

______ is confidence in the character and truthfulness of the organization and its representatives.

A) Humility
B) Integrity
C) Trust
D) Care

Question 40

______ apologies do not question whether the victim was damaged.

A) Humble
B) Authentic
C) Trusting
D) Caring

Question 41

More and more academics are studying the link between spiritual values and practices and organizational performance.

Question 42

Compare and contrast the six faces of evil. What overall picture of evil emerges from your analysis?

Question 43

Briefly describe the four-stage model of forgiveness.

Question 44

Describe the four strands that can help bring reconciliation between warring groups.

Question 45

The positive outcomes of forgiving are experienced in the deepening phase of the forgiveness process.

Question 46

Religion and spirituality are interchangeable terms.

Question 47

Define workplace spirituality.

Question 48

According to Robert Enright, professor of educational psychology and president of the International Forgiveness Institute at the University of Wisconsin, name four things forgiveness is NOT.

Question 49

The evil as choice perspective emphasizes the motivations behind evil.

Question 50

In evil as ordinary group, members draw a mental circle.

Question 51

Describe the benefits of apologies.

Question 52

In order for warring groups to reconcile, both parties must acknowledge that one or both caused injury.

Question 53

A number of scholars argue that we become good or evil through a series of small, incremental decisions.

Question 54

Authentic apologies are frequently vague.

Question 55

Name and briefly describe the common spiritual practices that help leaders become more ethical and effective.

Question 56

To forgive, we must forget past wrongs and move on.

Question 57

Evildoers are often ordinary people.