Deck 1: Becoming a Healthcare Manager

Question 1

The role of a manager to balance continuity and change in an organization is best described as:

A) Communicator
B) Entrepreneur
C) Stabilizer
D) Future leader

Answer 1

Stabilizer

Question 2

Which of the following transitions are typically necessary for clinicians who become managers?

A) A move from circumstantial control to autonomous control
B) A move to focusing from comprehensive goals to definitive criteria
C) A move from self-direction of work to selfless service of others
D) A move from circumstantial control of work to autonomous control of work

Answer 2

A move from self-direction of work to selfless service of others

Question 3

Which of the following financial responsibilities is most typically required of mid-level healthcare managers?

A) Prepare the annual budget
B) Approve capital equipment purchases
C) Establish salary increase rates
D) Gather data for budget decisions

Answer 3

Gather data for budget decisions

Question 4

Which of the following actions best describes the industrious manager?

A) Working 80 hours per week
B) Taking initiative
C) Avoiding delegation
D) On-call while vacationing

Question 5

What kind of communication is most likely to occur between a rehabilitation manager and a pharmacy manager?

A) Horizontal
B) Hybrid
C) Matrix
D) Vertical

Question 6

Under which of the following conditions should a manager delegate responsibility for a task?

A) It involves planning to solve a new problem
B) It involves challenges that will help people grow
C) It involves rewards or discipline
D) It involves coaching and motivating

Question 7

Which type of mentor is most likely to be important to a new regional rehabilitation manager for a national chain of nursing homes?

A) Coach
B) Exposer
C) Protector
D) Sponsor

Question 8

Which of the following factors best represents clinicians who become managers?

A) Their promotion means they have strong managerial skills
B) Their promotion leads to a separation from their professions
C) Their clinical skills are critical to their new positions
D) Their clinical skills are a strong foundation for managerial skills

Question 9

Which of the following proportions best describes how managers typically spend their time?

A) 65% administrivia, 10% finances, 25% people
B) 65% people, 10% finances, 25% administrivia
C) 65% finances, 10% people, 25% administrivia
D) 65% finances, 10% administrivia, 25% people