Deck 1: Ob: What It Is and Why It Matters

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Question
Two catalysts behind major trends affecting the field of OB today are technology and increased employer demand for interpersonal skills.
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Question
People approach resources in two different ways: chasing and stretching.
Question
A new form of employment relationship, where a job is a short-term commitment to a company in the capacity of a consultant or contingent worker rather than an employee, is known as the ________ economy.

A)cyber
B)virtual
C)gig
D)career
E)spiral
Question
When it comes to resources, everyone performs better with constraints.
Question
OB principles usually generalize easily across different cultures.
Question
Important as they may be, people skills have proven stubbornly hard to develop.
Question
Most great managers learn to manage themselves only after they first learn to manage others effectively.
Question
A meta-analysis revealed that undergraduate GPA predicts job performance through five years post college.
Question
Little e evidence represents organization-specific data collection efforts to inform a specific decision.
Question
Big E evidence represents organization-specific data collection efforts to inform a specific decision.
Question
For most OB topics, executing skills is easier than is knowing their conceptual rules.
Question
The contingency approach to thinking suggests that there is rarely one best way to act, and the best course will be a result of many interacting forces.
Question
People skills can mostly be learned later or picked up on the job.
Question
To master a skill, it takes both knowledge practice ("know that")and application practice ("know how").
Question
Positions that require both cognitive and social skills have shown more wage growth in the past few decades than those that require high levels of mathematical or analytical thinking.
Question
According to Professor David Deming, future job security can be achieved by focusing on developing technical skills.
Question
Workplace diversity concerns differences among people between given countries or organizational contexts.
Question
A problem with little e data is that they do not generalize broadly.
Question
Management skills are linked to a more complex knowledge base than other types of skills and are inherently connected to interaction with other people.
Question
In a recent study of 1,300 recruiters, interpersonal skill was rated as among the most desirable, yet most scarce skills present in today's graduates.
Question
Which is not part of the evidence-based approach scholars use to study OB challenges?

A)define
B)understand
C)predict
D)analyze
E)evaluate
Question
Which type of evidence below is consistent with big E evidence?

A)conclusions reached via common sense
B)conclusions reached via experience or wisdom
C)intuition
D)a meta-analysis in a peer-reviewed journal
E)a case study at a single company
Question
Each letter in the acronym, SMART, relates to something that makes goals effective. Which letter below is misrepresented?

A)Structured
B)Measurable
C)Actionable
D)Relevant
E)Time-bound
Question
For setting SMART goals, the "M" stands for

A)Maintenance.
B)Magnitude.
C)Manageable.
D)Measurable.
E)Motivational.
Question
Which type of evidence represents organizational specific data collection efforts to inform a specific decision?

A)eig E
B)little e
C)empirical
D)inductive
E)deductive
Question
Which type of evidence refers to generalizable knowledge regarding cause and effect connections derived from scientific methods?

A)big E
B)little E
C)empirical
D)inductive
E)deductive
Question
Studies have explored how experts attack particular problems or challenges. The studies have found that experts internalize their own "theories in use." These theories are called

A)schemas.
B)algorithms.
C)heuristics.
D)mental models.
E)frameworks.
Question
OB researchers Adam Grant and Scott Sonenshein have studied what leads to success in organizations and in life. In their model, which term represents "embracing the resources we already have"?

A)matching
B)careering
C)chasing
D)stretching
E)extending
Question
The ability to develop a(n)________ view of people practices will likely differentiate the most successful organizations going forward.

A)logical
B)reflective
C)diagnostic
D)systematic
E)analytical thinking
Question
OB researchers Adam Grant and Scott Sonenshein have studied what leads to success in organizations and in life. When it comes to the success ladder, which of the following is true?

A)Matchers appear at the top of the ladder.
B)Givers appear at the bottom of the ladder.
C)Takers appear at the bottom of the ladder.
D)Takers appear at both the bottom and the middle of the ladder.
E)Givers appear at both the bottom and the top of the ladder.
Question
Which is not one of the key practices of the method of science?

A)learning about cause and effect connections
B)isolating variations that affect desired outcomes
C)conducting double-blind studies of OB phenomenon
D)creating a culture of evidence-based decision making and research participation
E)building decision supports to promote practices that evidence validates
Question
Which fallacy below occurs when a conclusion is based solely on a very small sample and/or personal experience?

A)Straw Man
B)Red Herring
C)Hasty Generalization
D)Ad Hominem
E)False Dilemma
Question
There is rarely one best way to act, and the best course will be a result of many interacting forces. This statement illustrates the ________ approach to OB.

A)pragmatic
B)contingency
C)realistic
D)exigency
E)principled
Question
Generation Z roughly encompasses people born

A)after 2005.
B)after 1995.
C)after 1990.
D)between 1965 and 1980.
E)between 1945 and 1964.
Question
Quality improvement process such as Six Sigma represent

A)inductive inference.
B)deductive inference.
C)meta-Analytical Thinking inference.
D)little e evidence.
E)big E evidence.
Question
Translating principles based on the best available scientific evidence into organizational practice is known as ________ management.

A)methodical
B)systematic
C)practitioner-based
D)evidence-based
E)scientific
Question
MBA alumni were recently asked how often they used various skills and what skill areas they felt needed additional training. The skill they reported using most and that was most in need of training was ________ skill.

A)interpersonal
B)ethical
C)managerial
D)quantitative
E)financial
Question
Each letter in the acronym, SMART, relates to something that makes goals effective. Which letter below is misrepresented?

A)Specific
B)Measurable
C)Actionable
D)Reliable
E)Time-bound
Question
Each letter in the acronym, SMART, relates to something that makes goals effective. Which letter below is misrepresented?

A)Specific
B)Measurable
C)Actionable
D)Relevant
E)Time-bound
Question
Which is not a major trend affecting the field of OB today?

A)globalization and diversity
B)cybersecurity/privacy
C)big data
D)the gig economy
E)the virtual workplace
Question
What is the knowing-doing gap in OB? How does it relate to skill mastery? What can you do to accept the challenge of going from knowing to doing?
Question
Explain what it means to think contingently about OB issues. What would non-contingent thinking look like?
Question
Describe organizational behavior. How does it relate to effective managerial practices?
Question
List and discuss the five key practices involved in the method of science.
Question
OB researchers Adam Grant and Scott Sonenshein have a theory about what leads to success in organizations and in life (OB Buzz 1-3). Describe it. How do givers, matchers, and takers fare on the success ladder? Why do some people succeed with so little, while others fail with so much?
Question
Organizational success is always about the

A)people.
B)management team.
C)business model.
D)business plan.
E)economy.
Question
Explain how OB skills are linked to personal and career success.
Question
Given the gig economy, some researchers have gone so far as to claim that organizations are

A)emerging.
B)vanishing.
C)augmenting.
D)diversifying.
E)consolidating.
Question
What OB theories or models might apply to your challenge? This is the key question in the ________ step of the strategy that OB researchers use to study their field.

A)analyze
B)evaluate
C)predict
D)define
E)understand
Question
Describe the major trends that are profoundly changing OB today. What are the trends? How are they affecting the field of OB? Can you predict what the next new trends for the field might be?
Question
What is the method of science?
Question
Seeking too many resources undermines our work and well-being. That is, when it comes to resources, everyone performs better with

A)constraints.
B)restrictions.
C)boundary conditions.
D)limits.
E)margins.
Question
OB researchers Adam Grant and Scott Sonenshein have studied what leads to success in organizations and in life. In their model, which term represents "exhausting ourselves in the pursuit of more"?

A)matching
B)careering
C)chasing
D)stretching
E)extending
Question
What is big E evidence? Why is it important for managing organizational behavior?
Question
Select three of the chapters (from the whole book)previewed in Table 1.1, "OB Topics Teaser." How would you answer the "interesting question" for each of the three chapters now? How do you think your answer might change after completing this course?
Question
You should become more evidence-based in your thinking. Something you should not do in this regard is learn how to

A)evaluate evidence to make decisions.
B)use evidence to make decisions.
C)use management frameworks.
D)identify confounding variables.
E)overcome the knowing-doing gap in management development.
Question
You have a skeptical friend who claims that people skills don't matter to managerial success. Instead, your friend argues that people skills are merely soft skills that can be easily trained and developed. Defend the field of OB using any of the content from the chapter.
Question
According to a recent study by McKinsey, retention of top performers was most closely related to

A)increased compensation.
B)increased benefits.
C)supervisor relationships.
D)subordinate relationships.
E)peer relationships.
Question
How is the workforce becoming more diverse today?
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Deck 1: Ob: What It Is and Why It Matters
1
Two catalysts behind major trends affecting the field of OB today are technology and increased employer demand for interpersonal skills.
False
2
People approach resources in two different ways: chasing and stretching.
True
3
A new form of employment relationship, where a job is a short-term commitment to a company in the capacity of a consultant or contingent worker rather than an employee, is known as the ________ economy.

A)cyber
B)virtual
C)gig
D)career
E)spiral
C
4
When it comes to resources, everyone performs better with constraints.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
5
OB principles usually generalize easily across different cultures.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
6
Important as they may be, people skills have proven stubbornly hard to develop.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
7
Most great managers learn to manage themselves only after they first learn to manage others effectively.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
8
A meta-analysis revealed that undergraduate GPA predicts job performance through five years post college.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
9
Little e evidence represents organization-specific data collection efforts to inform a specific decision.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
10
Big E evidence represents organization-specific data collection efforts to inform a specific decision.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
11
For most OB topics, executing skills is easier than is knowing their conceptual rules.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
12
The contingency approach to thinking suggests that there is rarely one best way to act, and the best course will be a result of many interacting forces.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
13
People skills can mostly be learned later or picked up on the job.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
14
To master a skill, it takes both knowledge practice ("know that")and application practice ("know how").
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
15
Positions that require both cognitive and social skills have shown more wage growth in the past few decades than those that require high levels of mathematical or analytical thinking.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
16
According to Professor David Deming, future job security can be achieved by focusing on developing technical skills.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
17
Workplace diversity concerns differences among people between given countries or organizational contexts.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
18
A problem with little e data is that they do not generalize broadly.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
19
Management skills are linked to a more complex knowledge base than other types of skills and are inherently connected to interaction with other people.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
20
In a recent study of 1,300 recruiters, interpersonal skill was rated as among the most desirable, yet most scarce skills present in today's graduates.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
21
Which is not part of the evidence-based approach scholars use to study OB challenges?

A)define
B)understand
C)predict
D)analyze
E)evaluate
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
22
Which type of evidence below is consistent with big E evidence?

A)conclusions reached via common sense
B)conclusions reached via experience or wisdom
C)intuition
D)a meta-analysis in a peer-reviewed journal
E)a case study at a single company
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
23
Each letter in the acronym, SMART, relates to something that makes goals effective. Which letter below is misrepresented?

A)Structured
B)Measurable
C)Actionable
D)Relevant
E)Time-bound
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
24
For setting SMART goals, the "M" stands for

A)Maintenance.
B)Magnitude.
C)Manageable.
D)Measurable.
E)Motivational.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
25
Which type of evidence represents organizational specific data collection efforts to inform a specific decision?

A)eig E
B)little e
C)empirical
D)inductive
E)deductive
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
26
Which type of evidence refers to generalizable knowledge regarding cause and effect connections derived from scientific methods?

A)big E
B)little E
C)empirical
D)inductive
E)deductive
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
27
Studies have explored how experts attack particular problems or challenges. The studies have found that experts internalize their own "theories in use." These theories are called

A)schemas.
B)algorithms.
C)heuristics.
D)mental models.
E)frameworks.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
28
OB researchers Adam Grant and Scott Sonenshein have studied what leads to success in organizations and in life. In their model, which term represents "embracing the resources we already have"?

A)matching
B)careering
C)chasing
D)stretching
E)extending
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
29
The ability to develop a(n)________ view of people practices will likely differentiate the most successful organizations going forward.

A)logical
B)reflective
C)diagnostic
D)systematic
E)analytical thinking
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
30
OB researchers Adam Grant and Scott Sonenshein have studied what leads to success in organizations and in life. When it comes to the success ladder, which of the following is true?

A)Matchers appear at the top of the ladder.
B)Givers appear at the bottom of the ladder.
C)Takers appear at the bottom of the ladder.
D)Takers appear at both the bottom and the middle of the ladder.
E)Givers appear at both the bottom and the top of the ladder.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
31
Which is not one of the key practices of the method of science?

A)learning about cause and effect connections
B)isolating variations that affect desired outcomes
C)conducting double-blind studies of OB phenomenon
D)creating a culture of evidence-based decision making and research participation
E)building decision supports to promote practices that evidence validates
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
32
Which fallacy below occurs when a conclusion is based solely on a very small sample and/or personal experience?

A)Straw Man
B)Red Herring
C)Hasty Generalization
D)Ad Hominem
E)False Dilemma
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
33
There is rarely one best way to act, and the best course will be a result of many interacting forces. This statement illustrates the ________ approach to OB.

A)pragmatic
B)contingency
C)realistic
D)exigency
E)principled
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
34
Generation Z roughly encompasses people born

A)after 2005.
B)after 1995.
C)after 1990.
D)between 1965 and 1980.
E)between 1945 and 1964.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
35
Quality improvement process such as Six Sigma represent

A)inductive inference.
B)deductive inference.
C)meta-Analytical Thinking inference.
D)little e evidence.
E)big E evidence.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
36
Translating principles based on the best available scientific evidence into organizational practice is known as ________ management.

A)methodical
B)systematic
C)practitioner-based
D)evidence-based
E)scientific
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
37
MBA alumni were recently asked how often they used various skills and what skill areas they felt needed additional training. The skill they reported using most and that was most in need of training was ________ skill.

A)interpersonal
B)ethical
C)managerial
D)quantitative
E)financial
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
38
Each letter in the acronym, SMART, relates to something that makes goals effective. Which letter below is misrepresented?

A)Specific
B)Measurable
C)Actionable
D)Reliable
E)Time-bound
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
39
Each letter in the acronym, SMART, relates to something that makes goals effective. Which letter below is misrepresented?

A)Specific
B)Measurable
C)Actionable
D)Relevant
E)Time-bound
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
40
Which is not a major trend affecting the field of OB today?

A)globalization and diversity
B)cybersecurity/privacy
C)big data
D)the gig economy
E)the virtual workplace
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
41
What is the knowing-doing gap in OB? How does it relate to skill mastery? What can you do to accept the challenge of going from knowing to doing?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
42
Explain what it means to think contingently about OB issues. What would non-contingent thinking look like?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
43
Describe organizational behavior. How does it relate to effective managerial practices?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
44
List and discuss the five key practices involved in the method of science.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
45
OB researchers Adam Grant and Scott Sonenshein have a theory about what leads to success in organizations and in life (OB Buzz 1-3). Describe it. How do givers, matchers, and takers fare on the success ladder? Why do some people succeed with so little, while others fail with so much?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
46
Organizational success is always about the

A)people.
B)management team.
C)business model.
D)business plan.
E)economy.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
47
Explain how OB skills are linked to personal and career success.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
48
Given the gig economy, some researchers have gone so far as to claim that organizations are

A)emerging.
B)vanishing.
C)augmenting.
D)diversifying.
E)consolidating.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
49
What OB theories or models might apply to your challenge? This is the key question in the ________ step of the strategy that OB researchers use to study their field.

A)analyze
B)evaluate
C)predict
D)define
E)understand
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
50
Describe the major trends that are profoundly changing OB today. What are the trends? How are they affecting the field of OB? Can you predict what the next new trends for the field might be?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
51
What is the method of science?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
52
Seeking too many resources undermines our work and well-being. That is, when it comes to resources, everyone performs better with

A)constraints.
B)restrictions.
C)boundary conditions.
D)limits.
E)margins.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
53
OB researchers Adam Grant and Scott Sonenshein have studied what leads to success in organizations and in life. In their model, which term represents "exhausting ourselves in the pursuit of more"?

A)matching
B)careering
C)chasing
D)stretching
E)extending
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
54
What is big E evidence? Why is it important for managing organizational behavior?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
55
Select three of the chapters (from the whole book)previewed in Table 1.1, "OB Topics Teaser." How would you answer the "interesting question" for each of the three chapters now? How do you think your answer might change after completing this course?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
56
You should become more evidence-based in your thinking. Something you should not do in this regard is learn how to

A)evaluate evidence to make decisions.
B)use evidence to make decisions.
C)use management frameworks.
D)identify confounding variables.
E)overcome the knowing-doing gap in management development.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
57
You have a skeptical friend who claims that people skills don't matter to managerial success. Instead, your friend argues that people skills are merely soft skills that can be easily trained and developed. Defend the field of OB using any of the content from the chapter.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
58
According to a recent study by McKinsey, retention of top performers was most closely related to

A)increased compensation.
B)increased benefits.
C)supervisor relationships.
D)subordinate relationships.
E)peer relationships.
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
59
How is the workforce becoming more diverse today?
Unlock Deck
Unlock for access to all 59 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
Unlock Deck
Unlock for access to all 59 flashcards in this deck.