Deck 6: Adapting to Others: Diversity and Communication

Question 1

Individuals from low-context cultures often are less skilled in interpreting _____.

A) contextual messages
B) spoken messages
C) written messages
D) explicit messages

Answer 1

A

Question 2

Cultural context refers to additional information about a message that is provided through _____ cues.

A) language
B) invisible
C) nonverbal
D) oral

Answer 2

C

Question 3

A learned system of knowledge, behavior, attitudes, and norms shared by a group of people is a(n) _____.

A) stereotype
B) race
C) culture
D) nationality

Answer 3

C

Question 4

The students from China were told not to enter the auditorium until they had been searched because last week a Chinese student had brought a knife into a lecture. These Chinese students are facing _____.

A) social classification
B) other-orientation
C) ethnocentrism
D) discrimination

Question 5

After arriving in Indonesia, Bruce felt anxious as he tried to navigate the city of Jakarta and find a grocery store. No one seemed to speak English and he was overwhelmed with the situation. Bruce is experiencing _____.

A) intercultural communication
B) culture shock
C) a masculine culture
D) cultural values

Question 6

In a culture that stresses a long-term orientation to time, there is an emphasis on _____.

A) the future
B) the past
C) today
D) this minute

Question 7

Which of the following statements correctly reflects your text's definition of gender?

A) It is based upon biology only.
B) It is a person's sex.
C) It is a psychologically-based perception.
D) It is not influenced by social experiences.

Question 8

The perceptions shared by a group of people about their key beliefs and issues are called their _____.

A) communication style
B) cultural context
C) worldview
D) ambiguity

Question 9

People from _____ cultures tend to place a high value on freedom of speech, leisure activities, and sports.

A) short-term oriented
B) centralized power
C) indulgent
D) restrained

Question 10

A person's racial classification was originally based on _____, which are visible physiological attributes such as skin color.

A) phenotypes
B) stereotypes
C) prototypes
D) sociotypes

Question 11

In an individualist culture you are likely to find _____.

A) group achievement is rewarded more than individual achievement
B) individuals strive for their own achievement
C) individuals expect a great deal of loyalty and support from others in a group
D) team collaboration is more important than individual effort

Question 12

When Tyler met Heidi for the first time, he immediately assumed she was just another "dumb blonde" and didn't bother to ask her anything about herself. If he had, he would have found out she had just been nominated for an elite scholarship. Tyler's assumptions about Heidi are an example of _____.

A) ethnocentrism
B) gunny-sacking
C) stereotyping
D) egocentrism

Question 13

According to Hofstede's research, which of the following is a typical value of a masculine culture?

A) caring for the less fortunate
B) traditional roles for men and women
C) building relationships is more important than the task
D) being sensitive toward others

Question 14

Anne doesn't know anyone who is gay and doesn't want to hear about or read about gay individuals. She is exhibiting _____.

A) paralanguage
B) sexism
C) generic language
D) homophobia

Question 15

The attitude that one's own cultural approaches are superior to others is called _____.

A) stereotyping
B) ethnocentrism
C) individualism
D) prejudice

Question 16

The term transgender refers to a unique form of _____.

A) sexual orientation
B) biological identity
C) racial identity
D) gender identity

Question 17

People from the United States often think that individual choice and achievement is important. This would be an example of _____.

A) cultural context
B) a cultural value
C) culture shock
D) a co-culture

Question 18

According to Hofstede's research, in a culture with a high level of uncertainty avoidance you are likely to find _____.

A) people with relaxed, informal expectations of others
B) ambiguity is valued
C) elaborate codes of conduct are enforced
D) people don't mind not knowing what is going to happen next

Question 19

People born between 1982 and 2002 are known as _____.

A) millennials
B) baby boomers
C) Generation X
D) Generation Y

Question 20

Jessica works for an American-based electronics firm and is visiting a company in Argentina that makes similar products. Her interaction with people at the Argentinian company will be an example of _____.

A) culture shock
B) co-culture
C) worldview
D) intercultural communication

Question 21

In a low-context culture, language and the meaning of words is not as important to communication as subtle contextual cues such as facial expressions and voice.

Question 22

In the framework for the stages of interpersonal communication competence, the final stage is called integration.

Question 23

Globalization refers to factors leading to an interconnected worldwide business environment.

Question 24

To be _____ is to be aware of what you are doing and how you communicate with others.

A) egocentric
B) ethnocentric
C) mindful
D) prejudiced

Question 25

During his job interview, Randall was careful to notice the expressions on the face of his interviewer as this helped him to verify the meaning of the words he heard. Randall is aware of cultural context.

Question 26

Essentially, men often communicate to report and women often communicate to establish rapport.

Question 27

The term that is used when referring to a person who exhibits a blend of feminine and masculine traits is _____.

Question 28

Feminine cultures value such things as being sensitive toward each other and enhancing the overall quality of life.

Question 29

Stephanie felt uncomfortable after she gave her first speech in class. She was accustomed to frequent audience responses that signaled involvement with and support of the speaker. Before her second speech, she continually told herself, "They don't mean to be rude, they just have different rules for appropriate behavior during a speech." Stephanie was using which method of adapting to the audience?

A) bafflegab
B) self-talk
C) empathizing
D) visualization

Question 30

A culture that values teamwork over individual accomplishment would be known as a(n) _____ culture.

Question 31

_____ communication takes place when individuals from different cultures communicate.

Question 32

An ethnorelative cultural perspective reflects the view that one's own culture is superior to all other cultures.

Question 33

Empathy and sympathy are two ways for a person to use _____ when processing a message and recognizing another person's point of view.

A) social decentering
B) cognitive dissonance
C) gunny-sacking
D) egocentrism

Question 34

In a restrained culture, most people assume that happiness is a right.

Question 35

Collectivistic cultures reward group achievement.

Question 36

Discrimination is the practice of placing a person into an all-encompassing and inflexible category.

Question 37

A judgment based on the assumption that we already know all the information we need to know about a person is called _____.

A) similarity
B) prejudice
C) cultural value
D) harassment

Question 38

Cultural _____ refers to the nonverbal cues that surround and provide additional meaning to the verbal message.

Question 39

The opposite of being other-oriented is to be _____.

A) collectivistic
B) egocentric
C) assertive
D) adaptive

Question 40

_____ culture includes the desire for freedom and happiness.

Question 41

_____ is the process of feeling an emotional reaction that is similar to the reaction being experienced by another person.

Question 42

People who are classified as _____ focus only on themselves and their own importance.

Question 43

Being _____ is to be aware of what you are doing and how you are communicating with others.

Question 44

Review and explain the six stages of the intercultural communication framework.

Question 45

Explain how ethnicity and race are related but different.

Question 46

Explain and give examples for two of the barriers to effective intercultural communication.

Question 47

Identify the six categories presented by Geert Hofstede used for measuring values that are important to almost every culture.

Question 48

Briefly explain three ways to socially decenter.

Question 49

The belief that one's own cultural traditions are superior to those of others is called _____.

Question 50

The communication _____ theory suggests that effective communication occurs when we adapt to the communication style of the person we are communicating with.