Deck 19: Instructions and Procedures

Question 1

Recommendations should be phrased

A)as strong, authoritative statements, in all cases, in all reports.
B)indirectly, so the reader is not offended by the implication that the reader has not adequately planned or performed.
C)with assurance and authority, unless the writer has a good reason to state the recommendation more tentatively and carefully.
D)in carefully qualified language, so that the writer cannot be held legally responsible for the recommendations.

Answer 1

C

Question 2

The tone of phrasing used in a report's introduction section

A)is not really important: the real tone is set in the analysis sections.
B)is not really important because the chosen facts and arguments essentially set the tone.
C)is important because the introduction should set the tone for the entire report.
D)should be kept totally neutral so that the report's stance or conclusions are not inadvertently revealed.

Answer 2

C

Question 3

The working outline illustrated in Chapter 19 includes

A)all of the planned report's headings and sub-headings.
B)a brief indication of every paragraph planned for the report.
C)the name and number of each planned illustration, placed where it will likely appear in the report.
D)the report's headings, a brief overview of each paragraph, and the names and placements of illustrations.

Answer 3

D

Question 4

Successful analysis in formal analytical reports does not include the following element:

A)a clearly identified problem or question.
B)accurate and adequate data.
C)informed personal opinion.
D)fully interpreted data.

Question 5

At the very heart of the analytical report is

A)accurate, well-presented data.
B)informed opinion.
C)full, unbiased interpretation of data.
D)clear descriptions of the questions, issues, or challenges that have led to the report.

Question 6

Answering the question of "will X work for a specific purpose?" will produce

A)an assessment report.
B)a recommendations report.
C)a process review report.
D)a feasibility report.

Question 7

Analytical report conclusion sections must exhibit consistency by

A)accurately reflecting current thinking on the subject.
B)presenting a mirror image of the report's introduction.
C)refraining from introducing new material at the end of the report.
D)repeating key statements made earlier in the report.

Question 8

Analytical reports

A)almost always include one central body section of data and analysis.
B)employ the number of central body sections that suits each report's situation.
C)almost always include two body sections: Problem and Solution.
D)almost always include three body sections: Data, Analysis, and Conclusions.

Question 9

The most important function of an analytical report's introduction is to

A)entice or provoke the reader into becoming interested in the report.
B)identify the report's purpose and preview how that purpose will be achieved.
C)provide pertinent theoretical or background information.
D)present the report's key finding.

Question 10

Conclusions are valid when they

A)are logically derived from widely accepted principles.
B)are based on statements made by observers and experts.
C)are logically derived from accurate interpretation of material in the report.
D)lead logically to recommended actions.

Question 11

The four main kinds of analysis in formal analytical reports do not include

A)evaluation or assessment.
B)recommendation.
C)process review.
D)feasibility.

Question 12

Formal analytical reports

A)should never be shorter than 10 pages.
B)are usually, but not necessarily, 10 pages or longer.
C)include a minimum of 10 pages of data and observations.
D)include a minimum of 10 pages of data and observations.

Question 13

Answering the question of "has X worked as well as expected?" will produce

A)a causal analysis report.
B)an assessment report.
C)a recommendations report.
D)a process review report.

Question 14

In order to write reports efficiently, most technical writers use

A)a planning outline, a formal working outline, and brief paragraph outlines.
B)a planning outline and a formal working outline.
C)a planning outline and brief paragraph outlines.
D)brief paragraph outlines.

Question 15

All analytical reports answer these questions:

A)"What data and observations can we use to answer the report's main question or issue?"
B)"Who or what is responsible for the equipment or process failure?"
C)"What actions does the author recommend?"
D)"When should the remedial action be taken?"