Deck 13: Using Research in the Real World: How Do You Know If You Are Truly Helping

Question 1

Mr. Coury needs to assess the degree to which his online-only dog food company has appropriately targeted its clientele and whether the product is efficiently delivered to the consumer. Mr. Coury is looking to conduct a(n):

A) needs evaluation.
B) process evaluation.
C) informative evaluation.
D) outcomes evaluation.

Answer 1

B

Question 2

Mrs. Shinn wants to assess the program operation of her clothing manufacturing business, specifically to determine the clientele her company is serving and how the business's services are being marketed and delivered to that clientele. Mrs. Shinn is looking to conduct a(n):

A) needs evaluation.
B) informative evaluation.
C) process evaluation.
D) outcomes evaluation.

Answer 2

C

Question 3

Which of the following applied fields focuses on helping make products easier to use?

A) industrial/organizational research
B) clinical psychology
C) usability research
D) developmental research

Answer 3

C

Question 4

Althea is a local artist who decided to open up an art gallery. Althea wants to ensure that the gallery's operation is not flawed and is strong enough to support the upkeep of the gallery. She also wants to assess who is attending and donating to the art gallery. Althea appears to be interested in a(n):

A) needs evaluation.
B) outcomes evaluation.
C) informative evaluation.
D) process evaluation.

Question 5

Rynkrd Properties has a fairly simple organizational structure with a 12-member Board of Trustees, a director, a vice-president of affairs, a chief financial officer, and a chief executive officer. The CEO believes it is important to determine if the company approach is working to help people find residential and commercial properties for purchase. The CEO should perform a(n):

A) outcomes evaluation.
B) informative evaluation.
C) process evaluation.
D) needs evaluation.

Question 6

Dr. Quinton is looking for monetary gifts to help his organization continue to provide mentorship to young men and women in low-income neighborhoods. Dr. Quinton is looking for:

A) grants.
B) scholarships.
C) a loan.
D) credit.

Question 7

According to a survey from the National Association of Colleges and Employers (NACE) (2013) approximately _____ of graduating college seniors from the class of 2013 reported having taken part in an internship, co-op, or both.

A) 41.7%
B) 48.9%
C) 58.4%
D) 63.2%

Question 8

According to the AACU and Hart Research study, more than 75% of employers are looking for employees who place greater emphasis on all of the following areas, EXCEPT:

A) critical thinking.
B) complex problem solving.
C) written and oral communication.
D) hypothetical and philosophical approaches.

Question 9

Dr. Machado works for a federal organization that conducts large scale program evaluations. In attempting to simplify what he does for a living during a conversation with a community member, Dr. Machado described the process of program evaluation and noted that these evaluations are useful because they:

A) let individuals know if their current strategy is working to achieve the stated goal.
B) let individuals know if future strategies will work to achieve the stated goal.
C) help determine if the facility is grant eligible.
D) provide information on whom the program delivers services to.

Question 10

Mr. Miles is a young entrepreneur who recently opened an online business selling vintage clothing. After the first year he wants to conduct an official progress check to determine how he can target new customers and what they want in regards to his products. Mr. Miles will most likely reach out to someone with experience in:

A) outcomes evaluation.
B) informative evaluation.
C) process evaluation.
D) needs evaluation.

Question 11

Mr. Vignali recently developed his own consultant company focused on job placement for military veterans. After his first year in business Mr. Vignali wanted to check the progress of his company and determine how effective his strategies for placement are in meeting the company's and consumers' goals. Mr. Vignali would be most interested in a(n):

A) outcomes evaluation.
B) needs evaluation.
C) informative evaluation.
D) process evaluation.

Question 12

Joycelin just opened a laundry service oriented toward college students near campus. She wants to assess her company's overall level of operation and to ensure that the services she is providing are appropriately delivered. Joycelin is interested in a(n):

A) needs evaluation.
B) process evaluation.
C) informative evaluation.
D) outcomes evaluation.

Question 13

Dr. Arias is the new chief operating officer for a small nonprofit company that uses donations to help fund philanthropic trips to third-world countries. Dr. Arias sees that there is a great deal of wasted expenses, but she is unsure where the structure should be changed. She wants to determine which parts of the current nonprofit structure are working and what structures are resulting in losses. Dr. Arias is interested in conducting a(n):

A) needs evaluation.
B) informative evaluation.
C) process evaluation.
D) outcomes evaluation.

Question 14

Hewitt is looking for grant funding to help support his thesis studies. In an effort to streamline his search, he should focus on granting agencies that have affiliations with all of the following EXCEPT:

A) the government.
B) private foundations.
C) corporations.
D) individual proprietors.

Question 15

Mr. Libby has been entrusted to complete an assessment to determine which parts of the current corporate structure and mission statement are productive and beneficial and where the corporation can improve. Mr. Libby is interested in conducting a(n):

A) outcomes evaluation.
B) informative evaluation.
C) process evaluation.
D) needs evaluation.

Question 16

Dr. Louise is interested in writing and developing an application to be submitted, hoping to gain financial support to continue her research examining the usefulness of stem cells. Dr. Louise is endeavoring to:

A) write a grant proposal.
B) write a memoir.
C) write a request.
D) write a journal article.

Question 17

Dr. Wisor is concerned that his charitable organization is not making the promised changes in the local community. He decides that he needs to do something to make sure his charity is abiding by its mission statement and achieving its stated goals and objectives. Dr. Wisor should obtain a(n):

A) outcomes evaluation.
B) needs evaluation.
C) informative evaluation.
D) process evaluation.

Question 18

Which of the following applied fields focuses on maximizing employee productivity?

A) industrial/organizational research
B) clinical psychology
C) usability research
D) developmental research

Question 19

Dr. Qiana is the vice-president for a local grocery chain marketed toward middle-class families. However, sales have recently dipped by more than 10% and Dr. Qiana is concerned that her marketing is not reaching the people who would be best suited to shop at her store. Dr. Qiana is most interested in a(n):

A) outcomes evaluation.
B) needs evaluation.
C) process evaluation.
D) informative evaluation.

Question 20

Dr. Morell is CEO of a local environmental firm. He wants to assess which philanthropic efforts are appropriately engaging the community in environmental activist efforts and which strategies are not reaching the community. Dr. Morell appears to be most interested in a(n):

A) needs evaluation.
B) informative evaluation.
C) process evaluation.
D) outcomes evaluation.

Question 21

Olivia recently finished the planning phase of a program evaluation on foreign language requirement courses in the biology degree program at her university. What is her next step after identifying stakeholders?

A) communicating her results
B) describing the program
C) clarifying the goals of the evaluation
D) creating an evaluation plan

Question 22

Program evaluation allows organizations to make _____ rather than _____.

A) false-data claims; collect data
B) opinion-based claims; data-based claims
C) data-based claims; opinion-based claims
D) progress toward new data collection; continue current data collection

Question 23

Needs evaluation has several noted purposes, including identifying program features to continue or discontinue, and determining:

A) program implementation.
B) potential new additive components.
C) marketing strategies.
D) unmet goals.

Question 24

If Nicholas is specifically interested in determining which features of a program are most valuable rather than the general program operation, he would be looking at which type of evaluation?

A) outcomes evaluation
B) needs evaluation
C) informative evaluation
D) process evaluation

Question 25

If Lianne is specifically interested in the general program operation rather than the program's consistency with its stated objectives, she would be looking at which type of evaluation?

A) outcomes evaluation
B) needs evaluation
C) informative evaluation
D) process evaluation

Question 26

Dr. Ayers previously received a grant for his project examining medical benefits of homeopathic remedies. Dr. Ayers is required to conduct a program evaluation as a grant recipient because he needs to provide the granting agency with tangible evidence that the program's goals have merit, the program achieves its objectives, and:

A) the project has a marketable name.
B) the program uses its resources wisely.
C) the program has a clear organizational structure.
D) the program uses data for decisions about the future.

Question 27

Outcomes evaluation has several noted purposes, including identifying unmet goals and outcomes in order for a program to improve and better serve the clients or to establish evidence for:

A) program implementation.
B) continuation or discontinuation of program features.
C) program effectiveness.
D) program marketability.

Question 28

_____ evaluation has several noted purposes, including identifying program features to continue or discontinue, and determining new additive components.

A) Needs
B) Outcome
C) Informative
D) Process

Question 29

Germaine opened up a crisis intervention center to create more accessibility to services. The crisis center has been active for the last year. She wants to determine if the crisis center is effectively living up to its mission statement to help individuals in need and to assist in finding support systems in the local area. Germaine is interested in a(n):

A) needs evaluation.
B) outcomes evaluation.
C) informative evaluation.
D) process evaluation.

Question 30

Dr. Ayers previously received a grant for his project examining medical benefits of homeopathic remedies. Dr. Ayers is required to conduct a program evaluation one year later in order to provide the granting agency with _____, whether the program achieves its objectives, and if the program uses its resources wisely.

A) tangible evidence that the program's goals have merit
B) the name of the project
C) the organizational structure of directors
D) data prospects for the future

Question 31

Justin wants to develop a video game company focused on educational games for young children. He is unsure about what types of features would be most valuable and beneficial to a new company. Which type of program evaluation should he conduct?

A) a process evaluation
B) a needs evaluation
C) an outcomes evaluation
D) a focus group

Question 32

Rita is currently on the school board and has been instructed to oversee a community services committee. She is unsure as to whether the program is actually producing the intended consequences stated in the committee's mission of purpose. Rita would benefit from a(n):

A) outcomes evaluation.
B) needs evaluation.
C) informative evaluation.
D) process evaluation.

Question 33

Dr. Ayers previously received a grant for his project examining medical benefits of homeopathic remedies. Dr. Ayers was required to conduct a program evaluation as a grant recipient because he needs to provide the granting agency with tangible evidence that the program's goals have merit, _____, and the program uses its resources wisely.

A) the program achieves its objectives
B) the project has a marketable name
C) the program has a clear organizational structure
D) the program uses data for decisions about the future

Question 34

Roberta wants to open an art therapy program at the local boys and girls club where children can go after school. She needs to determine who would benefit the most from such a therapy program and what type of services she needs to offer. Which type of program evaluation should Roberta conduct?

A) a process evaluation
B) a needs evaluation
C) an outcomes evaluation
D) a focus group

Question 35

Lavonne wants to open a dentistry office in her local neighborhood. She needs to determine what type of services the local area would benefit from most and what types of health insurance programs would be most beneficial to accept in order to include a large portion of the neighborhood's residents. Which type of program evaluation should she conduct?

A) a process evaluation
B) a needs evaluation
C) an outcomes evaluation
D) a focus group

Question 36

If Nikki is specifically interested in a program's consistency with its stated objectives rather than general program operation, she would be looking at which type of evaluation?

A) outcomes evaluation
B) needs evaluation
C) informative evaluation
D) process evaluation

Question 37

Paolo created a Spanish-English immersion program in his community in an effort to help individuals learn to speak English and develop resumes for job placement. Paolo has not been closely monitoring whether those who participate in the program are successfully matched with jobs and if they maintain employment. To determine whether his immersion program is effectively matching and placing job candidates, Paolo may want to consider a(n):

A) outcomes evaluation.
B) needs evaluation.
C) informative evaluation.
D) process evaluation.

Question 38

Process evaluation has several noted purposes, including the improvement of program implementation, _____, and ensuring a match between program goals and those serviced.

A) program planning
B) service production
C) program delivery
D) program outcomes

Question 39

Process evaluation has several noted purposes, including the improval of program implementation, program delivery, and ensuring a match between:

A) program planning and program goals.
B) service production and program effectiveness.
C) service delivery and program planning.
D) program goals and those serviced.

Question 40

Outcomes evaluation has several noted purposes, including identifying _____ and outcomes in order for a program to improve and better serve the clients or to establish evidence for program effectiveness.

A) program implementation
B) unmet goals
C) program services
D) program features

Question 41

Dr. Strawley is in the planning phase of the program evaluation process. He is identifying what the evaluation hopes to accomplish and the necessary steps to do so. This step is referred to as:

A) identifying key stakeholders.
B) describing the program.
C) gathering the data.
D) clarifying the evaluation's goals.

Question 42

Dr. Teer emphasized in class that the program evaluation process is composed of three general main phases: develop a plan, _____, and communicate the results.

A) gather and analyze the data
B) identify key stakeholders
C) interpret data
D) report the results

Question 43

Dr. Hallett is working on a program evaluation for his chemical dependency clinic serving lower income clientele. At present he is collecting information from practitioners, patients, and general community members through interviews, focus groups, and surveys. Dr. Hallett is likely in what phase of the program evaluation?

A) planning phase
B) execution phase
C) communication phase
D) finalization phase

Question 44

Program evaluation allows organizations to promote a program's merits to potential clients and:

A) make claims beyond what was evaluated.
B) ignore any disadvantages to the program.
C) identify additional clientele.
D) identify areas for improvement.

Question 45

Dr. Tonn emphasized in class that the program evaluation process is composed of three general main phases: developing a plan, gathering and analyzing the data, and:

A) identifying key stakeholders.
B) stating objectives.
C) interpreting data.
D) communicating the results.

Question 46

Dr. Simmons emphasized in class that the program evaluation process is composed of three general main phases: _____, gather and analyze the data, and communicate the results.

A) creating stakeholders
B) develop a plan
C) interpret data
D) report the results

Question 47

Dr. Rivera is in the communication phase of the program evaluation process. She is evaluating the empirical support to determine what information can be drawn from such data. This step is referred to as:

A) identifying key stakeholders.
B) gathering the data.
C) forming conclusions.
D) analyzing the data.

Question 48

Obesity in the United States is a continuing struggle for youth and adults. A program known as "Comics for Health" uses comic books and graphic strips as an inclusive part of an obesity-prevention after-school program. A program evaluation was conducted on the program's effectiveness. Specifically, the evaluation addressed how strictly lessons were adhered to, the number and length of lessons, and the children's attendance. The results indicated that:

A) the program implementation had a very low rate of adherence to lessons and higher rates of quantity and duration of lessons.
B) the program implementation had an almost perfect rate of adherence to lessons and to recommended levels of quantity and duration of lessons.
C) the program implementation had a recommended level of adherence to lessons and lower than expected levels of quantity and duration of lessons.
D) researchers found both significant implementation and adherence issues.

Question 49

Dr. Taylor is in the planning phase of the program evaluation process. She is formulating and describing the evaluation's design. This step is referred to as:

A) identifying key stakeholders.
B) describing the program.
C) creating an evaluation plan.
D) clarifying the evaluation's goals.

Question 50

Obesity in the United States is a continuing struggle for youth and adults. A program known as "Comics for Health" uses comic books and graphic strips as an inclusive part of an obesity-prevention after-school program. A program evaluation was conducted on the program's effectiveness. Specifically, the evaluation addressed how strictly lessons were adhered to, the number and length of lessons, and the children's attendance. What percentage of children attended the entire program?

A) 50%
B) 60%
C) 70%
D) 80%

Question 51

During a business course, Dr. Nien noted that identifying underdeveloped areas or areas of weaknesses for businesses and organizations is vital in an effort to:

A) allocate appropriate resources to produce better outcomes.
B) spend more money on areas of strength.
C) lay off employees.
D) have data on file.

Question 52

Dr. Herrington is in the execution phase of the program evaluation process. She is conducting statistical tests in an attempt to summarize the collected information. This step is referred to as:

A) identifying key stakeholders.
B) gathering the data.
C) creating an evaluation plan.
D) analyzing the data.

Question 53

Program evaluations provide a variety of information about a given program or organization including the degree of program fidelity, which is also known as:

A) the specific amount of information provided by the program and those members participating.
B) the degree to which the program and its members adhere to the rules or teachings of the given program.
C) the degree to which participants fully attended and engaged in the program.
D) the degree to which the data was interpreted and communicated successfully to the program managers.

Question 54

Dr. Pyne has begun a program evaluation for her community mental health clinic. She is currently defining and outlining the clinic's missions and goals, as well as the nature of services provided by the practitioners. Dr. Pyne is likely in what phase of the program evaluation?

A) planning phase
B) execution phase
C) communication phase
D) finalization phase

Question 55

Dr. Johnson is in the communication phase of the program evaluation process. He is interpreting the findings as they relate to the program's goals, to identify strengths and weaknesses. This step is referred to as:

A) identifying key stakeholders.
B) making recommendations.
C) forming conclusions.
D) analyzing the data.

Question 56

Dr. Gavelis is in the execution phase of the program evaluation process. She is collecting information via interviews, focus groups, and survey forms. This step is referred to as:

A) identifying key stakeholders.
B) gathering the data.
C) creating an evaluation plan.
D) clarifying the evaluation's goals.

Question 57

Dr. Hem is in the planning phase of the program evaluation process. She is collecting information about the program's mission and goals. This step is referred to as:

A) identifying key stakeholders.
B) describing the program.
C) gathering the data.
D) making recommendations.

Question 58

Dr. Kalin is in the communication phase of the program evaluation process. He is communicating the findings to the various stakeholders in a clear format. This step is referred to as:

A) reporting the results.
B) making recommendations.
C) forming conclusions.
D) analyzing the data.

Question 59

Dr. Garrod is in the planning phase of the program evaluation process. He is determining the individuals who will use and benefit from the evaluation. This step is referred to as:

A) identifying key stakeholders.
B) describing the program.
C) gathering the data.
D) making recommendations.

Question 60

Michael recently finished the execution phase of a program evaluation for resident advisor training at his university. What is his next step after forming conclusions?

A) identifying stakeholders
B) describing the program
C) clarifying the goals of the evaluation
D) making recommendations

Question 61

The Butler and colleagues (2005) addiction severity assessment tool had an internal consistency or Alpha level of:

A) .72.
B) .80.
C) .85.
D) .93.

Question 62

Dr. Tonil has identified key themes from the transcription of his focus group session last week. As a qualitative researcher Dr. Tonil conducted a(n) _____ in order to identify key themes.

A) factor analysis
B) ANOVA
C) content analysis
D) cluster analysis

Question 63

Dr. Whitt has completed several steps in the planning phase of the program evaluation process. Dr. Whitt has identified the stakeholders in the program evaluation, described the program itself, and established goals for the evaluation. Identify which step he is missing.

A) conducting cluster analysis
B) meeting with stakeholders
C) developing an evaluation plan
D) holding a focus group

Question 64

Focus groups have a number of advantages, including the generation of a high volume of content, a quick and efficient process, and to the ability to:

A) coerce participation.
B) generalize to other populations.
C) handle large groups of people.
D) analyze group member interaction.

Question 65

Dr. Malkin assembled a group of 10 individuals to hold a focus group on veteran affairs and access to medical care. Dr. Malkin assembled a focus group because he needed a high volume of information quickly for a grant he is writing. The focus group was facilitated by a(n) _____ to assist in any dialogue or disagreements among the participants.

A) administrator
B) panel
C) judge
D) moderator

Question 66

Marcia is interviewing for a lab assistant position. This particular research lab conducts mainly focus groups and part of the lab assistant job description noted that the assistant may need to act as a moderator. Preferable skills for such a position would include a thorough understanding of the focus group's topic, a strong foundation in _____, and an understanding of group dynamics or the processes of a social group.

A) research methods
B) sociology
C) philosophy
D) theology

Question 67

Michel is interviewing for a lab assistant position. This particular research lab conducts mainly focus groups and part of the lab assistant job description noted that the assistant may need to act as a moderator. Preferable skills for such a position would include a thorough understanding of the focus group's topic, a strong foundation in research methods, and an understanding of:

A) random assignment.
B) hypothetical scenarios.
C) individual perspectives.
D) groups dynamics or the processes of a social group.

Question 68

Out of respect for participants, focus groups typically do not last longer than:

A) 15 minutes.
B) 30 minutes.
C) 60 minutes.
D) 90 minutes.

Question 69

All of the following are within the purview of a moderator's job during a focus group, EXCEPT:

A) clarifying meaning.
B) asking follow-up questions.
C) compelling participants to speak.
D) eliciting additional information.

Question 70

Theo recently finished the execution phase of a program evaluation. What is his next step after gathering and analyzing data?

A) communicating his results
B) identifying stakeholders
C) clarifying the goals of the evaluation
D) describing the program

Question 71

Marquez is interviewing for a lab assistant position. This particular research lab conducts mainly focus groups and part of the lab assistant job description noted that the assistant may need to act as a moderator. Preferable skills for such a position would include a thorough understanding of _____, a strong foundation in research methods, and an understanding of group dynamics or the processes of a social group.

A) EMG machines
B) the focus group's topic
C) structural equation modeling
D) group order effects

Question 72

Dr. Sperling noted all of the following as an identified purpose in the implementation of focus groups, EXCEPT:

A) to inform.
B) to create artificial conflict.
C) not to confirm preexisting assumptions.
D) not to entertain.

Question 73

Dr. Hunt has completed several steps in the planning phase of the program evaluation process. Dr. Hunt has described the program itself, established goals for the evaluation, and developed an evaluation plan. Identify which step he is missing.

A) conducting cluster analysis
B) identifying stakeholders
C) developing an evaluation plan
D) holding a focus group

Question 74

Dr. Hallett is working on a program evaluation for his chemical dependency clinic serving lower income clientele. He has already collected information from relevant community members through interviews and focus groups. At present he is interpreting these results as they relate to the clinic's overall goals, as well as identifying areas of strength or weakness. Dr. Hallett is likely in what phase of the program evaluation?

A) planning phase
B) execution phase
C) communication phase
D) finalization phase

Question 75

Dr. Roberts received the finalized transcription from the focus group session last week. As a qualitative researcher Dr. Roberts plans to conduct a _____ of participant responses to each question, which allows him and his research team to identify key themes.

A) factor analysis
B) trend analysis
C) content analysis
D) one-way ANOVA

Question 76

In order to efficiently conduct a focus group, it would be in the researchers' best interest to implement:

A) restrictions.
B) limitations.
C) boundaries.
D) a protocol.

Question 77

Dr. Tully was explaining to his research students the sampling procedures as they relate to focus groups. Dr. Tully stated that the ideal would be to select _____ in order to best reflect the community represented.

A) large area probability samples
B) large cluster samples
C) small random samples
D) small snowball samples

Question 78

The Rotter (1966) locus of control scale had scores range from:

A) 0-20.
B) 10-29.
C) 0-29.
D) 10-30.

Question 79

The ultimate goal is to keep focus groups limited to _____ participants in order to optimize individual member participation and to make the moderation manageable.

A) 4 to 6
B) 6 to 12
C) 12 to 18
D) 18 to 24

Question 80

Dr. Trenton received the finalized transcription from the focus group session last week. As a qualitative researcher Dr. Trenton plans to conduct a content analysis of participant responses to each question, which allows him and his research team to identify:

A) mean response rates.
B) troublesome questions.
C) unclear questions.
D) key themes.