Deck 9: Effective Practices for Leading Others to Success

Question 1

Creating an open dialogue by permitting and encouraging those around you to ask questions unconditionally is part of what condition that a follower needs to succeed?

A) Followers need to possess cutting-edge job skills.
B) Followers need the freedom to raise issues.
C) Followers need time to think creatively.
D) Followers need to capitalize on their strengths.

Answer 1

B

Question 2

By showing support in the form of ______, you help others succeed at becoming innovative by tending to their needs rather than focusing solely on your own.

A) cash bonuses
B) lectures
C) encouragement
D) fringe benefits

Answer 2

C

Question 3

The ______ calls for an enhanced interdependency among workers who need leaders who mobilize others to expand the boundaries of organizational outreach.

A) lateral organizational model
B) mental model
C) third industrial revolution model
D) vertical operational model

Answer 3

C

Question 4

Kanter's Three Ms Theory for generating a highly motivational work ethic consists of three components. What are they?

A) membership, motivation, and meaning
B) mastery, membership, and meaning
C) mastery, mission, and manipulation
D) mission, manipulation, and motivation

Question 5

______ is about obtaining and mobilizing resources to enable others to take on challenges to get things done.

A) Leadership
B) Management
C) Calculated risk-taking
D) Effectuation

Question 6

A more contemporary operational model consists of moving from a hierarchy to a flatter or ______ model which is defined as a structure that enables individuals to come together in varying arrangements based on personal preferences for getting things done.

A) social impact
B) vertical operational
C) lateral organizational
D) process mapping

Question 7

The more ______ perspectives in a leadership team, the more beneficial and innovative outcomes will be found.

A) homogeneous
B) diverse
C) similar
D) uniform

Question 8

Showing support in the form of encouragement and giving credit to others for their successes are part of what condition that a follower needs to succeed?

A) Followers need to be believed in.
B) Followers need time to think creatively.
C) Followers need to capitalize on their strengths.
D) Followers need to possess cutting-edge job skills.

Question 9

Kanter's Three Ms Theory: ______ by focusing upon the big picture occurs when there is a shift from the mundane to that of curiosity, or sitting back and looking at the overall purpose and impact of the work that you are doing rather than getting specific tasks done.

A) meaning
B) motivation
C) mastery
D) membership

Question 10

______ is the phenomenon wherein even when women use the same leadership behaviors as men, they are judged more harshly than their male counterparts.

A) Double-bind
B) Biomimicry
C) Effectuation
D) Panarchy

Question 11

Identifying unique abilities and helping others to use those skills to excel are part of what condition that a follower needs to succeed?

A) Followers need time to think creatively.
B) Followers need to possess cutting-edge job skills.
C) Followers need the freedom to raise issues.
D) Followers need to capitalize on their strengths.

Question 12

Coworkers desiring to determine what technology to use, what programs to access, and who to contact is known as the ______ work strategy for getting things done.

A) BBS
B) BYO
C) BTW
D) BRB

Question 13

Kanter's Three Ms Theory: ______ through community solidarity occurs when there is effectiveness working in teams within the group and across networks without fear of criticism.

A) motivation
B) mastery
C) meaning
D) membership

Question 14

The ______ is defined as integrating science, technology, and a personal choice for creating collaborative work strategies for getting people focused on the future.

A) third industrial revolution
B) ecocycle framework
C) vertical operational model
D) lateral organizational model

Question 15

______ has the responsibility of making order and discipline by ensuring the right people are in place to perform required tasks.

A) Causal reasoning
B) Leadership
C) Strategic planning
D) Management

Question 16

______ is defined as unity (as in a group) which produces collegial interest, objectives, and points of view. It refers to the ties in a society that bind people together as one.

A) Community solidarity
B) Collaboration
C) Growth mindset
D) Positive engagement

Question 17

A traditional ______ model or hierarchy depicts a rigid structure that relies upon the leadership practices of senior executives to direct others for getting tasks done efficiently.

A) intrapreneurship
B) lateral organizational
C) social impact
D) vertical operational

Question 18

Being competent in the use of various forms of social media as well as having the latest technology available are part of what condition that a follower needs to succeed?

A) Followers need the freedom to raise issues.
B) Followers need to be believed in.
C) Followers need to possess cutting-edge job skills.
D) Followers need time to think creatively.

Question 19

Kanter's Three Ms Theory: ______ of problem-solving skills occurs when individuals are competent in identifying and resolving difficult problems themselves, thus possessing the fundamentals for getting things done in a smarter way.

A) method
B) mindset
C) mastery
D) meaning

Question 20

Giving individuals ______ to think, plan, and organize their thoughts to advance the best interests of an organization allows followers to succeed and new ideas to come forth.

A) resources
B) extra work
C) time
D) constrictions

Question 21

A ______ is defined as an individual who desires to work for more than one employer on a part-time basis rather than full-time for only one organization.

A) freelance worker
B) free agent
C) specialist
D) project manager

Question 22

During the terrorist attack on September 11, 2001, a large number of employees at different levels of responsibility assumed leadership roles at the World Trade Center in New York City. The self-appointed leaders reacted rationally and calmly in order to diagnose the severity of the situation, make decisions on how to proceed, and carry out those decisions quickly and effectively. What practice of DELIVER does this relate to?

A) List
B) Empower
C) Exhibit
D) Redesign

Question 23

The company Intuit, the developer of QuickBooks and TurboTax, values the human aspect of their operations among the advancement of technology. Therefore, Intuit permits their employees to spend 10% of their working time on projects and ideas of their own which has resulted in some of the company's best products. Which practice of IGNITE does this relate to?

A) Ensure
B) Note
C) Instill
D) Target/Think

Question 24

Releasing resources to support risk-taking efforts (some of which fail) reassure followers that they are not left alone when difficult times occur. Using mistakes may also become a learning opportunity for followers, especially if they are encouraged to get together and discuss what is working and what is not. What practice of DELIVER does this relate to?

A) Exhibit
B) Redesign
C) List
D) Initiate

Question 25

Prescribing actual tasks to be performed and closely supervising followers as well as recognizing that being totally in charge of the work process is necessary if actions of followers are to be impactful. What leadership behavior of the Situational Leadership Model does this relate to?

A) selling (coaching)
B) entrusting (delegating)
C) supporting (participating)
D) telling (directing)

Question 26

One person who is committed to a leader's vision needs to be identified and held accountable. The person chosen must be able to communicate across all levels and functions of an organization. What practice of DELIVER does this relate to?

A) List
B) Initiate
C) Realign
D) Designate

Question 27

Which of the following is not an example of riding waves within an organization?

A) Ask how to do it?
B) Hire the right people
C) Delegate tasks
D) Use top-down benchmarks

Question 28

A leader needs to establish the framework for letting junior members of the team know what kind of decisions they are able to make without seeking approval from another. This provides clarity for determining when they must seek permission before acting, thusly enabling the growing confidence of the followers. What practice of DELIVER does this relate to?

A) Empower
B) Verify
C) Designate
D) Initiate

Question 29

Involve people in setting their own goals and turn their talent into performance by challenging each person to excel in his or her own way. What practice of DELIVER does this relate to?

A) Redesign
B) Designate
C) List
D) Initiate

Question 30

Using a variety of individuals with complementary skills can help to get projects done efficiently and can lead to impressive results. If a work assignment is created so that it is able to be done by many different individuals, then workers can be energized to accomplish more than they think they can. What practice of DELIVER does this relate to?

A) Exhibit
B) Redesign
C) Initiate
D) Verify

Question 31

______ is defined as the behaviors utilized by leaders of an organization adjusting to fit the development level of the followers they are trying to influence.

A) Convergent thinking
B) Situational leadership
C) Entrepreneurial leadership
D) Growth mindset

Question 32

Convening coworkers on a periodic basis to evaluate work progress keeps everyone on track and learn what actually works to move forward and not have to wait until the end to find out what work and what did not. What practice of DELIVER does this relate to?

A) Verify
B) Empower
C) Redesign
D) Designate

Question 33

Staying alert as to what competitors are doing allows companies to remain on the cutting edge of their profession as well as being able to provide high-quality services and the best assistance when needed. Which practice of IGNITE does this relate to?

A) Notice
B) Grow
C) Ensure
D) Instill

Question 34

Which of the following is not an example of making waves within an organization?

A) empower others to act
B) accountability
C) volunteer to Engage
D) micromanage/monitor activities

Question 35

Gathering information using the last technology and an effective data analytics team provides a framework for making decisions among coworkers that results in more effective outcomes. Which practice of IGNITE does this relate to?

A) Instill
B) Invest
C) Target/Think
D) Ensure

Question 36

The use of social media in an organization creates a bond between employees at every level in that organization by generating a collaborative work culture and allowing followers to thrive. Which practice of IGNITE does this relate to?

A) Notice
B) Grow
C) Instill
D) Target/Think

Question 37

Leaders traditionally communicated their vision by focusing on the what, then explaining the how, and finally emphasizing the why. Which practice of IGNITE uses the approach of inspiring others by convincing of the why, stipulating the how, and identifying the what?

A) Ensure
B) Invest
C) Grow
D) Notice

Question 38

The acronym ______ should be helpful in remembering that management practices complement leadership practices to implement vision.

A) IGNITE
B) ASAP
C) AWOL
D) DELIVER

Question 39

A ______ is an activity used typically to maintain or improve one's performance.

A) change
B) practice
C) design
D) mission

Question 40

To counteract failure, a work culture needs to be created in which you must change what you are doing before you are forced to actually have to change and to not settle for doing things that are comfortable and routine or complacent. Which practice of IGNITE does this relate to?

A) Invest
B) Grow
C) Target/Think
D) Instill

Question 41

What three characteristics shape the relationships between leaders and followers in the Situational Leadership Model?

Question 42

What are three of the five conditions you can help create that followers need to become successful?

Question 43

Explaining decisions, providing opportunity for clarification, advising, helping followers gain necessary skills in order to do a task without assistance the next time, and working on a one-on-one basis gives an outcome in which followers believe that they can do a task with confidence. What leadership behavior of the Situational Leadership Model does this relate to?

A) selling (coaching)
B) supporting (participating)
C) telling (directing)
D) entrusting (delegating)

Question 44

A very important part of ______ is recognizing the development level of coworkers, which is the amount of competence and commitment of those around you to get work done effectively. It is also a good reminder that treating each coworker differently based on existing job skills is crucial.

A) entrepreneurial leadership
B) convergent thinking
C) growth mindset
D) situational leadership

Question 45

The Situational Leadership Model is about the outcomes of the interaction between getting tasks done and receiving emotional support and is reflected in four leadership behaviors. What are those four leadership behaviors?

Question 46

If you prefer to be more personally involved by having more choices available to you regarding how you conduct work, make decisions, and being held accountable for your performance, then you would most likely work best under what type of leadership model?

Question 47

In the military, a top-down approach is needed often because the lower ranked soldiers will not have the same experience, skills, and knowledge than leaders in the higher ranks. What leadership behavior of the Situational Leadership Model is this an example of?

A) telling (directing)
B) selling (coaching)
C) supporting (participating)
D) entrusting (delegating)

Question 48

The key practice is identifying incentives for both motivating followers and building the confidence of followers who can do the job, but also for those who show a lack of commitment or just refuse to perform to expected organizational standards. Getting followers to exchange in open dialogue, listening to their comments, and empowering others to act are all aspects of what leadership behavior of the Situational Leadership Model?

A) entrusting (delegating)
B) supporting (participating)
C) selling (coaching)
D) telling (directing)

Question 49

To get followers to think for themselves, engage others, and overcome obstacles, you need to IGNITE their passion that will lead to action on their part. What do the leadership practices that pertain to the letters in the acronym IGNITE stand for? (I = , G = , N = , I = , T = , E = )

Question 50

You have an assignment to complete. However, another commitment comes up that requires you to be present. You choose to assign the task to an equally competent coworker of yours. What leadership behavior of the Situational Leadership Model is this an example of?

A) selling (coaching)
B) supporting (participating)
C) telling (directing)
D) entrusting (delegating)

Question 51

The acronym DELIVER reflects a set of practices that can focus you on managing to get things done as well as help to remind you how to make your vision become reality. What do the letters in the acronym DELIVER stand for? (D = , E = , L = , I = , V = , E = , R = )?

Question 52

Changing the daily conversation about how to create new products can energize others to think beyond the typical. Which of Kanter's Three Ms Theory is this an aspect of?

Question 53

______ is defined as shared values and assumptions by organizational (or group) members; the way we do things around here.

A) Growth mindset
B) Ideation
C) Culture
D) Synergy

Question 54

If you prefer a style of leadership in which direction comes only from the top of the organization and there is little opportunity for input from those at lower levels of work responsibilities, then you would most likely work best under what type of leadership model?

Question 55

The strategy of putting the follower in control of work processes enables for a greater degree of creativity on their part. This should be done for those who are skillful, have a great willingness to get things done, and are motivated to succeed. You then, as the leader, are less involved in daily planning, organizing, and controlling of actual work. What leadership behavior of the Situational Leadership Model does this relate to?

A) supporting (participating)
B) telling (directing)
C) entrusting (delegating)
D) selling (coaching)

Question 56

How has technology changed the vertical operational model in an organization?