Deck 7: Managing Human Resources

Question 1

Discuss the advantages and drawbacks of the various recruiting sources.

Answer 1

Recruitment:
The process of identifying, locating, and attracting the capable applicant is called as recruitment.
Advantages of recruiting sources:
Recruitment looks to grow potential job applicants. Recruiting source include an:
• Internal search
• Advertisements
• Employee referrals
• Employment agencies
For example: "internal-search" might be utilized to fill the vacancy. The advantage is that employees would know about the culture and have proven track record. "Employee referrals" are considered as a best recruiting method as internal employees use their network and reputation as a rule bringing about a "win-win" for the organization.
Disadvantages of recruiting sources:
The drawback is hiring the employees within organization that will not help to bring the talented candidates to develop the organization in future. And also employees are safeguarding themselves from competition by not giving any opportunity to new talents. Referring friends and relatives within organization will be overstaffed with talent-less crowd.

Question 2

What could J.C. Penney executives have done to make this process more effective?

Answer 2

J.C. Penny's executives monitor, help and guide the employees which positively affect the career of employees and organization's profit too. J.C. Penny's executives could have done the following things to make this color coded performance appraisal process more effective:
• Executives should be open about the color coded performance appraisal process and expectations from employees.
• Executives should inform the employees that they are being rated, what the criteria are and if their performance will not be up to the mark what options they have for improving and how this color coded performance appraisal process can impact on their career.
• Employees should be that their promotion, demotion, salary increment will also depend on this color coded performance appraisal process so that they get a chance to improve accordingly.
• Employees have to evaluate the other employees which can be problematic so the performance appraisal process should be fair and there should be transparency too.

Question 3

Discuss the advantages and drawbacks of the various selection devices.

Answer 3

Selection process:
Screening job applicant to ensure that utmost suitable candidates are hired
"Advantages and drawbacks-of- selection device"
Selection device need to "valid-and-reliable."
• Useful for figuring out whether the candidates has necessary communicative or social skills which may be essential for job
• The interview may be improved as required to gather vital information
• Used to appraise candidate's verbal fluency
The validity of interview (selection-device) amplifies at greater levels of management. Selection device cannot be effective if it has low reliability.
Drawbacks:
• Subjective evaluations are made
• The interviewer support candidates who share his/her attitudes.
• Negative data is seems to be given high weight.
• The interviewer might overlook a great part of meeting's substance inside of minutes of its decision
• Not much proof / confirmation of validity of selection procedure

Question 4

What does this case imply about the supply and demand for employees and what implications does that have for businesses?

Question 5

What are the benefits and drawbacks of realistic job previews? (Consider this question from both the perspective of the organization and the perspective of a potential employee.)

Question 6

What's the meaning behind the search for the "purple squirrel" in relation to spotting talent? Is this relevant to non-tech companies as well? Discuss.

Question 7

List the factors that influence employee compensation and benefits.

Question 8

Do you think that mature tech companies are always going to have a more difficult time attracting tech talent? Explain.

Question 9

What, in your view, constitutes sexual harassment? Describe how companies can minimize sexual harassment in the workplace.

Question 10

What do you think of the recruiting approaches that Google and Facebook have tried?

Question 11

Research your chosen career by finding out what it's going to take to be successful in this career in terms of education, skills, experience, and so forth. Write a personal career guide that details this information.

Question 12

How is technology changing how HRM is done?

Question 13

How does HRM help achieve the goal of having the "the right numbers of the right people in the right place at the right time"?

Question 14

MyManagementLab Only - comprehensive writing assignment for this chapter.

Question 15

How do these "volunteers" fit into an organization's structure? Take each of the six elements of organization design and discuss how each would affect this structural approach.

Question 16

What stakeholders are affected when an executive has inaccuracies in his or her résumé? How might they be affected?

Question 17

Do you think this approach could work for other types of work being done or in other types of organizations? Explain.

Question 18

How does HRM affect all managers?

Question 19

Evaluate Yahoo!'s new work initiative. Did it have to be an "all or nothing" proposition? Discuss.

Question 20

Discuss the external environmental factors that most directly affect the HRM process.

Question 21

Many managers say that evaluating an employee's performance is one of their most difficult tasks. Why do you think they feel that way?

Question 22

Some critics claim that corporate HR departments have outlived their usefulness and are not there to help employees but to shield the organization from legal problems. What do you think? What benefits are there to having a formal HRM process? What are the drawbacks?

Question 23

What can organizations (and managers) do to make performance appraisal an effective process?

Question 24

Do you think it's ethical for a prospective employer to delve into an applicant's life by means of interviews, tests, and background investigations? What if those investigations involved looking at your Facebook page or personal blogs? Explain your position.

Question 25

What's your impression of a color-coded system like that used by J.C. Penney? As a store department supervisor, how would you have approached this?