Deck 8: Communicating Feeling and Immediacy

Question 1

Increased trust and openness in the relationship can result from effectively reflecting feeling
and immediacy.

Answer 1

True

Question 2

Communicating feeling:

A)Is the same thing as reflecting feeling, except that the interviewer uses his or her own words to describe the client's feelings.
B)Is similar to reflecting feeling, except that the emphasis is on the interviewer's feelings rather than on the client's.
C)Is different from reflecting feeling because the interviewer asks direct questions about what the client is feeling in the moment.
D)Is another term for "reflecting feeling."

Answer 2

B

Question 3

When interviewers are embarrassed by a client's positive or complimentary remarks:

A)They should ignore the comments and focus the attention back on the client.
B)They should thank the client but avoid eye contact in order to discourage further focus on the interviewer.
C)They sometimes contradict the client, which denies them the right to express positive feelings.
D)They sometimes contradict the client, which models humility and healthy boundaries for clients.

Answer 3

C

Question 4

The interviewer needs to be able to converse in an open and non-defensive manner to model
positive communication.

Question 5

All multiple relationships should be avoided for the security of the client.

Question 6

Issues of client dependency and resistance can be addressed effectively through reflecting
feeling and immediacy.

Question 7

Clients may become more aware of the effect of their behavior on others from interviewers
reflecting feeling and immediacy.

Question 8

Reflecting feeling and immediacy refer to interviewers communicating their immediate
thoughts and feelings in an appropriate manner for client benefit.

Question 9

Communicating immediacy involves the interviewer:

A)Talking to the client about whatever is running through his or her mind at a given moment.
B)Sharing his or her feelings about the relationship with the client.
C)Sharing his or her reaction to the client's behavior.
D)Sharing his or her reaction to something the client has said or left unsaid.
E)All of the above
F)B, C, and D

Question 10

Both the interviewer and client are usually anxious when they first meet if they are from
different cultures.

Question 11

When communicating feeling, it is important to:

A)Express your feelings in a manner that respects the client and the relationship.
B)Express to the client exactly what you are honestly feeling, no
C)Hold back any negative feelings you might have.
D)Wait until near the end of the session, so clients can have time to think about and process your response between interviews.

Question 12

Immediacy focuses on:

A)Things that happened for the client immediately before attending the session.
B)Things in the client's life that require immediate attention.
C)Questions the client asks that require an immediate response.
D)What is occurring in the immediate relationship between the interviewer and the client.

Question 13

Interviewers need to conduct honest self-evaluation of themselves for their ability to work
with clients from cultures other than their own.

Question 14

Reflecting feeling and immediacy can be useful when a client is not using the session time to
deal with relevant issues.

Question 15

Misunderstandings in vocabulary occur primarily when the interviewer and client are from
different cultures.

Question 16

Reflecting feeling and immediacy responses that are subtle or indirect are better received by

Question 17

The interviewer needs to be willing to follow up reflecting feeling and immediacy responses
openly and non-defensively.

Question 18

Reflecting feeling and immediacy responses should be moderate to strong in expression to
increase clients' awareness.

Question 19

An important aspect of communicating feeling is:

A)Being aware of your reactions to what is being said by the client.
B)Focusing exclusively on your own reactions and 'bracketing out' what the client is saying for a brief moment.
C)The ability to identify and monitor your own feelings.
D)All of the above
E)A and C

Question 20

Interviewers need to attend to their thoughts and physical reactions to identify the need for
the reflecting feeling and immediacy.

Question 21

For clients of some cultures:

A)It is important to avoid immediacy entirely.
B)It is important to communicate feeling and focus on immediate concerns in a manner that challenges the client.
C)It is important to communicate feeling and focus on immediate concerns in a manner that permits the client to save face.
D)It is important for the interviewer to save face when communicating feeling or focusing on immediate concerns.

Question 22

Because differences in age, sex, race, viewpoints, religion, and socioeconomic background affect the degree of compatibility between the interviewer and the
Client:

A)Immediacy should never be used with clients who differ from the interviewer to a significant degree.
B)Interviewers should always wait for clients to initiate immediacy first.
C)Situations will often arise in which interviewers need to use immediacy responses.
D)Situations will seldom arise in which interviewers need to use immediacy responses.

Question 23

Immediacy responses are appropriate when:

A)The degree of dependency becomes a cause of concern for the client or interviewer.
B)There are no problems or issues in the interviewer/client relationship and the interview is going smoothly.
C)When the client engages in aimless, circular discussion.
D)When the client agrees to achieve a particular goal but does nothing to attain it.
E)All of the above
F)A, C, and D

Question 24

When interviewers suspect that their biases and feelings are interfering with the relationship with the client, they should:

A)Make a more concerted effort to leave these issues out of future sessions.
B)Seek their own therapy.
C)Inform the client of this and make alternative arrangements if the client wishes.
D)Inform the client of this and then return the focus to the client's issues.