Deck 3: Personality, Attitudes, and Work Behaviors

Question 1

When scanning for important trends, a manager's perceptions color the information that is absorbed and processed.

Answer 1

True

Question 2

A firm's values are often described in the:

A) Company's handbook
B) Company's brochure
C) Mission and vision statements
D) Policy and procedure manuals

Answer 2

C

Question 3

Some experts cite data indicating that personality tests do not predict performance and job satisfaction.

Answer 3

False

Question 4

Scanning for important trends is a:

A) Planning process
B) Organizing process
C) Leading process
D) Controlling process

Question 5

Using self-report measures of performance may be the best way of measuring someone's personality.

Question 6

Teams that experience unforeseen changes in their tasks do well if they are populated with people high in:

A) Conscientiousness
B) Agreeableness
C) Originality
D) Openness

Question 7

Correlating personality testing to a specific performance may affect behavior.

Question 8

There are only five traits that explain variations in our personalities.

Question 9

The values that are important to a person tend to affect the types of decisions they make.

Question 10

Job design and enrichment is an aspect of:

A) Planning process
B) Organizing process
C) Leading process
D) Controlling process

Question 11

One method some companies use to improve the match between job candidate and the job is personality testing.

Question 12

In order to effectively manage organizational behavior, it is helpful to have an understanding of different employees' personalities.

Question 13

The best trait that predicts a person's work performance is:

A) Openness
B) Conscientiousness
C) Agreeableness
D) Neuroticism

Question 14

Conscientiousness is the one personality trait that uniformly predicts:

A) How highly adaptable to change a person is
B) How highly motivated a person is to learn a new skill
C) How highly detailed a person will be
D) How highly performance-oriented a person will be

Question 15

People with which of the following trait may be effective leaders because they create a positive environment:

A) Openness
B) Agreeableness
C) Extraversion
D) Conscientiousness

Question 16

Studies show that our personality does not have lasting consequences for us.

Question 17

Personality does not change over long periods of time.

Question 18

When engaging in job design or enrichment, a manager should consider:

A) Autonomy in relations to employee personality
B) Freedom relative to employee personality
C) Personality in relation to work behavior
D) Personality in relation to job design

Question 19

Studies show that part of our career success and job satisfaction later in life can be explained by our childhood personality.

Question 20

Which one of the following Big Five personality traits is the only Big Five dimension where scoring high is undesirable?

A) Openness
B) Neuroticism
C) Conscientiousness
D) Agreeableness

Question 21

How would a self-monitor's qualities as a manager affect his/her ability to carry out the controlling functions in an organization?

Question 22

If agreeable people are so nice, does this mean that we should only look for agreeable people when hiring?

Question 23

Anxious, irritable and temperamental defines the personality trait of ___________.

Question 24

___________ is the degree to which a person has overall positive feelings about him- or herself.

Question 25

Identify the five personality traits in the Big Five Personality Traits.

Question 26

Understanding someone's _____________ gives us clues about how that person is likely to act and feel in a variety of situations.

Question 27

Employee preferences for job design and enrichment may be a function of individuals' personalities and ___________.

Question 28

____________ refers to a person's inclination to fix what is wrong, change things, and use initiative to solve problems.

Question 29

_________ refer to stable life goals people have, reflecting what is most important to them.
Short

Question 30

Openness to new experiences tends to ________ in old age.

Question 31

____________ can challenge a manager's ability to control costs and performance at the group and individual level.

Question 32

__________ refers to the extent to which a person is capable of altering his or her actions and appearance in social situations.

Question 33

___________ effectively requires an understanding of employees' personalities, values, and attitudes.

Question 34

Explain what values are.

Question 35

Explain the personality dimension of openness.

Question 36

___________ encompasses a person's relatively stable feelings, thoughts, and behavioral patterns.

Question 37

The personality trait ____________ can be defined as affable, sensitive, and trusting.

Question 38

Enjoying being in social situations defines the personality trait of __________.

Question 39

_________ is a belief that one can perform a specific task successfully.

Question 40

In addition to the Big Five, researchers have proposed what other traits on which personality depends?

Question 41

Why should managers understand how visual perception may be biased?

A) Managers have a tendency to compare and contrast objects and people to each other.
B) Managers are prone to errors and biases when perceiving themselves.
C) Managers rely on their visual perception to form their opinions about people and objects around them.
D) Bias in visual perception tends to interfere with the management process.

Question 42

__________ is the tendency to overestimate our performance and capabilities and see oneself in a more positive light than that held by others.

Question 43

Selective perception is particularly important during the:

A) Planning process
B) Organizing process
C) Controlling process
D) Leading process

Question 44

The type of bias people have depends on their personality.

Question 45

Impressions may be defined as the process by which individuals detect and interpret environmental stimuli.

Question 46

Stereotypes are generalizations based on an individual characteristic.

Question 47

How should a personality test be validated?

Question 48

What might a manager do to increase an employee's self-efficacy?

Question 49

__________ is the tendency to underestimate performance and capabilities and see oneself in a more negative light.

Question 50

Describe two reasons scores on personality self-assessments may not be accurate.

Question 51

___________ may be defined as the process by which individuals detect and interpret environmental stimuli.

Question 52

Focusing on some aspects of the environment and ignoring other elements is called:

A) Optical illusion
B) Selective perception
C) Visual perception
D) Bias in perception

Question 53

What kind of legal difficulties did Rent-A-Center encounter when using personality tests?

Question 54

Why might managing employees with low self-esteem be challenging?

Question 55

What are the values of the Schwartz value inventory?

Question 56

Visual perception may make it difficult for managers to believe their eyes.

Question 57

Biased visual perception may not necessarily lead to inaccurate inferences about the people and objects around us.

Question 58

How we perceive others will shape our behavior, which in turn:

A) Will shape the behavior of the person we are interacting with
B) Will lead to undue success or failure
C) May lead to wrong inferences about objects in our environment
D) Will lead to generalizations

Question 59

Believing that women are more cooperative than men, or men are more assertive than women, are examples of:

A) Categorizing
B) Stereotyping
C) Biasing
D) Reality check

Question 60

How do the values a person holds affect their employment ction 2

Question 61

Job satisfaction and organizational commitment are associated with outcomes that are important to the managerial role of ______________.

Question 62

_____________ refers to our opinions, beliefs, and feelings about aspects of our environment.

Question 63

Exit interviews are often conducted by:

A) Employee manager
B) Human resources representative
C) Outside consultants
D) Top management

Question 64

At work, two job attitudes that have the greatest potential to influence how we behave are:

A) Perception and bias
B) Self perception and self efficacy
C) Job satisfaction and organizational commitment
D) Job satisfaction and self esteem

Question 65

Organizational commitment is the unemotional attachment people have toward the company they work for.

Question 66

The ______________ are initial thoughts and perceptions we form about people and tend to be stable and resilient to contrary information.
Short

Question 67

Personality and values play lesser roles in how employees feel about their jobs than other job characteristics.

Question 68

What makes stereotypes potentially discriminatory?

Question 69

Organizational justice can be classified into three categories:

A) Procedural, distributive and interactional
B) Psychological, reactional, motivational
C) Procedural, psychological, and motivational
D) Interactional, distributive, and psychological

Question 70

Why does selective perception perpetuate stereotypes ion 3

Question 71

A factor biasing our perception is _____________.

Question 72

_____________ refers to the feelings people have toward their job.

Question 73

__________ means that we pay attention to parts of the environment while ignoring other parts.

Question 74

Exit interviews involve a meeting with the departing employee's manager.

Question 75

The amount of stress present in a job is related to employee satisfaction and commitment.

Question 76

Things that make us happy with our job often make us more committed to the company as well.

Question 77

Under the psychological contract, an employee may believe that if he or she works hard and receives favorable performance evaluations, he or she will receive an annual bonus.

Question 78

Explain the process of selective perception.

Question 79

Rather than to actual behaviors, attitudes are more strongly related to:

A) Intentions
B) Values
C) Psychology
D) Stress

Question 80

How does visual perception influence behavior in organizations?