Deck 6: Retail Security and Loss Prevention

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Question
The NACS recommends the following methods to maintain security and reduce crime:

A) cash control, visibility, eliminate escape routes, training
B) undercover operatives, eliminate escape routes, visibility, cash control
C) concealed weapons, bullet-resistant barriers, multiple clerks, security guards
D) cash control, concealed weapons, visibility, security guards
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Question
Most public and private utilities have a proprietary security staff supplemented by:

A) EPS
B) AED's
C) contract security guards
D) personnel
Question
Previously uncommon criminal trends have cropped up in recent years, such as:

A) frivolous injury claims
B) too many people loitering in your store
C) dressing rooms full of customers
D) too many teenagers in your high priced store
Question
The latest report from the national Research Institute indicated that security at our nation's dams is:

A) lacking
B) up to standard
C) adequate
D) best industry practice
Question
McGoey suggests that hotel and motel rooms be equipped with:

A) metal detectors
B) fire alarms
C) electronic locks
D) solid core/metal doors
Question
Private security officers are not generally restricted by ____________ provisions in their duties, as public police are.

A) criminal procedure
B) U.S.Constitution
C) civil law
D) criminal law
Question
The latest report from the National Research Institute indicates that security at our nation's dams is:

A) sufficient
B) adequate
C) lacking
D) excellent
Question
Crimes committed at sea on a cruise ship often fall into:

A) the law of the sea
B) the jurisdiction of the ships registry
C) a jurisdictional no-man's-land
D) the jurisdiction of maritime law
Question
A major security problem for most retail businesses is:

A) point-of-sale mistakes
B) shoplifting
C) lost time
D) lost merchandise
Question
"Dimebag" Darrel Abbots, a heavy-metal guitarist for the band Damageplan, was:

A) robbed at gunpoint
B) beat up
C) gunned down
D) awarded a Grammy
Question
The first responder at pools and beaches is likely to be:

A) a lifeguard
B) a police officer
C) the coast guard
D) a paramedic
Question
Athena Research Corporation found that security features do not always deter:

A) smugglers
B) young robbers
C) boosters
D) hackers
Question
Temporary badging for visitors, contractors, and others temporarily visiting a building is an important factor in office-building:

A) protection
B) security
C) control
D) access
Question
One of the major methods recommended to maintain security and reduce crime by the NACS is:

A) cash control
B) contractor theft
C) reduce damaged inventory
D) find misplaced inventory
Question
Access control is very important at stadiums to ensure that only persons who have paid for a ticket are:

A) included in the game attendance count
B) reader codes
C) granted access
D) commerative gifts
Question
Which of the following steps should restaurants take to protect themselves from robbery?

A) cash register hidden, minimum signage
B) employee training, panic button
C) talk to the robber, try to distract them
D) allow the customers to leave immediately to ensure their safety
Question
New threats have arisen that now target materials that previously would not have been considered:

A) valuable
B) high-plausibility targets
C) easily attainable
D) inventory shortages
Question
One of the major problems in industrial facilities related to theft has been:

A) scrap metal theft
B) employees not working their entire shift
C) unlimited budgets to protect from theft
D) lack of internal controls
Question
What does the NRC require every nuclear power plant to conduct at least once every three years?

A) a comprehensive internal audit
B) a security video surveillance audit
C) a force-on-force exercise
D) to rebuild inadequate fencing
Question
Architectural design is most commonly used to help minimize the likelihood of shopping center and mall crime:

A) in the mall
B) in parking lots
C) in the offices of employees
D) in the stairwells
Question
What process involves using and designing the space inside and outside of buildings, entrances, exits, landscaping, and lighting to present the smallest opportunity for a criminal to avoid detection?

A) crime avoidance through urban planning
B) crime prevention through environmental design
C) crime prevention through special awareness
D) zero-tolerance programs
Question
Video surveillance systems with text insertion are very useful to prevent insider or employee theft.
Question
The oil and gas industry assets are ____________ and distinctly _____________ in today's complex geopolitical environment.
Question
During the last few years, police departments have assigned officers to shopping malls.
Question
This product has been an attractive item for shoplifters, who sell it on the black market at a reduced price or use it to cut drugs.

A) cough medicine
B) baby formula
C) hair spray
D) toothpaste
Question
Casino gaming areas are usually monitored from the casino's:

A) floor security
B) pit bosses
C) control center
D) hidden cameras
Question
Architectural design, including lighting, security cameras and roving security patrols are ineffective for most shopping centers.
Question
The Comcast Center executives posted security jobs under the heading:

A) security
B) industrial
C) customer service
D) hotel employment
Question
In 2002, the NRC ordered all ___________________ to develop strategies to mitigate the effects of large fires and explosions.
Question
Although it requires no electronics, CPTED is another functional area that should not be part of a totally automated building.
Question
Plainclothes floor detectives alone are not enough of a deterrent because they are visible to customers.
Question
The implementation of CPTED strategies can be highly effective in reducing the ______________ of robbery.
Question
The purpose of security, promoters say, is to stop trouble before it ____________.
Question
There are over 120 _________________ in the United States that could expose people to serious health issues if a chemical release were to ocurr.

A) refineries
B) nuclear power plants
C) chemical facilities
D) hospitals
Question
Research has discovered that many shopping-center managers are placing local law enforcement substations or offices on the premises.
Question
One automatic identification method is electronic article surveillance.
Question
External shrinkage has consistently been reported as more serious of a problem to companies than internal shrinkage.
Question
Loss prevention is not one of the major concerns of the retail business in the United States.
Question
_________________ refers to the methods used to safeguard cash in commercial business and institutions.
Question
Cash control includes keeping as much cash as possible in the register and putting all other change in a secure drop box.
Question
Banks place strict limits on the amount of ________ permitted in vault safes and individual teller stations.
Question
Police officers first started coming into malls informally after several highly _____________ in shopping malls.
Question
Discuss the use of video surveillance systems to combat employee theft.What technologies are available to enhance this tool? How is it used?
Question
You are the Director of Security at a nuclear plant.The NRC has ordered that you conduct a "force-on-force" exercise to test the security of your plant.Design an exercise and discuss the various options you may have to repel a hostile force.
Question
You have just been given the responsibility as the manager of a restaurant.What measures would you take to protect the store, employees and patrons?
Question
You are the director of security at a casino.Describe what methods you will take to reduce theft and shrinkage at the casino.
Question
List and discuss the recommendations by the NACS to maintain and reduce crime.
Question
In 2000, one shopping mall was completely rewired to install a new ____________ system.
Question
Security officers at casinos are trained to constantly look for possible victims while ___________ the casino floor.
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Deck 6: Retail Security and Loss Prevention
1
The NACS recommends the following methods to maintain security and reduce crime:

A) cash control, visibility, eliminate escape routes, training
B) undercover operatives, eliminate escape routes, visibility, cash control
C) concealed weapons, bullet-resistant barriers, multiple clerks, security guards
D) cash control, concealed weapons, visibility, security guards
A
2
Most public and private utilities have a proprietary security staff supplemented by:

A) EPS
B) AED's
C) contract security guards
D) personnel
C
3
Previously uncommon criminal trends have cropped up in recent years, such as:

A) frivolous injury claims
B) too many people loitering in your store
C) dressing rooms full of customers
D) too many teenagers in your high priced store
A
4
The latest report from the national Research Institute indicated that security at our nation's dams is:

A) lacking
B) up to standard
C) adequate
D) best industry practice
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
5
McGoey suggests that hotel and motel rooms be equipped with:

A) metal detectors
B) fire alarms
C) electronic locks
D) solid core/metal doors
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
6
Private security officers are not generally restricted by ____________ provisions in their duties, as public police are.

A) criminal procedure
B) U.S.Constitution
C) civil law
D) criminal law
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
7
The latest report from the National Research Institute indicates that security at our nation's dams is:

A) sufficient
B) adequate
C) lacking
D) excellent
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
8
Crimes committed at sea on a cruise ship often fall into:

A) the law of the sea
B) the jurisdiction of the ships registry
C) a jurisdictional no-man's-land
D) the jurisdiction of maritime law
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
9
A major security problem for most retail businesses is:

A) point-of-sale mistakes
B) shoplifting
C) lost time
D) lost merchandise
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
10
"Dimebag" Darrel Abbots, a heavy-metal guitarist for the band Damageplan, was:

A) robbed at gunpoint
B) beat up
C) gunned down
D) awarded a Grammy
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
11
The first responder at pools and beaches is likely to be:

A) a lifeguard
B) a police officer
C) the coast guard
D) a paramedic
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
12
Athena Research Corporation found that security features do not always deter:

A) smugglers
B) young robbers
C) boosters
D) hackers
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
13
Temporary badging for visitors, contractors, and others temporarily visiting a building is an important factor in office-building:

A) protection
B) security
C) control
D) access
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
14
One of the major methods recommended to maintain security and reduce crime by the NACS is:

A) cash control
B) contractor theft
C) reduce damaged inventory
D) find misplaced inventory
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
15
Access control is very important at stadiums to ensure that only persons who have paid for a ticket are:

A) included in the game attendance count
B) reader codes
C) granted access
D) commerative gifts
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
16
Which of the following steps should restaurants take to protect themselves from robbery?

A) cash register hidden, minimum signage
B) employee training, panic button
C) talk to the robber, try to distract them
D) allow the customers to leave immediately to ensure their safety
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
17
New threats have arisen that now target materials that previously would not have been considered:

A) valuable
B) high-plausibility targets
C) easily attainable
D) inventory shortages
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
18
One of the major problems in industrial facilities related to theft has been:

A) scrap metal theft
B) employees not working their entire shift
C) unlimited budgets to protect from theft
D) lack of internal controls
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
19
What does the NRC require every nuclear power plant to conduct at least once every three years?

A) a comprehensive internal audit
B) a security video surveillance audit
C) a force-on-force exercise
D) to rebuild inadequate fencing
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
20
Architectural design is most commonly used to help minimize the likelihood of shopping center and mall crime:

A) in the mall
B) in parking lots
C) in the offices of employees
D) in the stairwells
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
21
What process involves using and designing the space inside and outside of buildings, entrances, exits, landscaping, and lighting to present the smallest opportunity for a criminal to avoid detection?

A) crime avoidance through urban planning
B) crime prevention through environmental design
C) crime prevention through special awareness
D) zero-tolerance programs
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
22
Video surveillance systems with text insertion are very useful to prevent insider or employee theft.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
23
The oil and gas industry assets are ____________ and distinctly _____________ in today's complex geopolitical environment.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
24
During the last few years, police departments have assigned officers to shopping malls.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
25
This product has been an attractive item for shoplifters, who sell it on the black market at a reduced price or use it to cut drugs.

A) cough medicine
B) baby formula
C) hair spray
D) toothpaste
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
26
Casino gaming areas are usually monitored from the casino's:

A) floor security
B) pit bosses
C) control center
D) hidden cameras
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
27
Architectural design, including lighting, security cameras and roving security patrols are ineffective for most shopping centers.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
28
The Comcast Center executives posted security jobs under the heading:

A) security
B) industrial
C) customer service
D) hotel employment
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
29
In 2002, the NRC ordered all ___________________ to develop strategies to mitigate the effects of large fires and explosions.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
30
Although it requires no electronics, CPTED is another functional area that should not be part of a totally automated building.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
31
Plainclothes floor detectives alone are not enough of a deterrent because they are visible to customers.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
32
The implementation of CPTED strategies can be highly effective in reducing the ______________ of robbery.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
33
The purpose of security, promoters say, is to stop trouble before it ____________.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
34
There are over 120 _________________ in the United States that could expose people to serious health issues if a chemical release were to ocurr.

A) refineries
B) nuclear power plants
C) chemical facilities
D) hospitals
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
35
Research has discovered that many shopping-center managers are placing local law enforcement substations or offices on the premises.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
36
One automatic identification method is electronic article surveillance.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
37
External shrinkage has consistently been reported as more serious of a problem to companies than internal shrinkage.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
38
Loss prevention is not one of the major concerns of the retail business in the United States.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
39
_________________ refers to the methods used to safeguard cash in commercial business and institutions.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
40
Cash control includes keeping as much cash as possible in the register and putting all other change in a secure drop box.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
41
Banks place strict limits on the amount of ________ permitted in vault safes and individual teller stations.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
42
Police officers first started coming into malls informally after several highly _____________ in shopping malls.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
43
Discuss the use of video surveillance systems to combat employee theft.What technologies are available to enhance this tool? How is it used?
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
44
You are the Director of Security at a nuclear plant.The NRC has ordered that you conduct a "force-on-force" exercise to test the security of your plant.Design an exercise and discuss the various options you may have to repel a hostile force.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
45
You have just been given the responsibility as the manager of a restaurant.What measures would you take to protect the store, employees and patrons?
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
46
You are the director of security at a casino.Describe what methods you will take to reduce theft and shrinkage at the casino.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
47
List and discuss the recommendations by the NACS to maintain and reduce crime.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
48
In 2000, one shopping mall was completely rewired to install a new ____________ system.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
49
Security officers at casinos are trained to constantly look for possible victims while ___________ the casino floor.
Unlock Deck
Unlock for access to all 49 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
Unlock Deck
Unlock for access to all 49 flashcards in this deck.