Deck 14: Take Charge of Your Career

Question 1

Employers do not have the right to view private email you send from work.

Answer 1

False

Question 2

Internal customers are the people or groups within a company that rely on outside customers to help them get their jobs done.

Answer 2

True

Question 3

When criticized by a supervisor, you should

A) tactfully present facts the supervisor may not have been aware of.
B) avoid denying fault or blaming others if the criticism is deserved.
C) ask for suggestions for improving from the person giving the criticism.
D) all of the above
E) none of the above

Answer 3

D

Question 4

When you begin a new job, your employer will expect you to have the basic knowledge and skills necessary to perform the job.

Question 5

The way you relate to the people you work with will influence your career success as much as the quality of your job performance.

Question 6

Your coworkers will perceive the image you project as a reflection of the quality of your work.

Question 7

On a new job, you are usually personally responsible for finding out what your job duties are and how to perform them.

Question 8

Which activities could be a part of a "portfolio career"?

A) full-time employment
B) a temporary job
C) a hobby that turns into a home-based business
D) all of the above
E) none of the above

Question 9

Writing skills are not considered essential in the business world.

Question 10

To avoid offending your mentor, never ask more than one person to mentor you.

Question 11

Which of the following is NOT a good way to demonstrate maturity at work?

A) Offer feedback to your employer.
B) Do not be afraid to take risks or fail.
C) Make sure your employer is aware of mistakes made by coworkers.
D) all of the above
E) none of the above

Question 12

A mentor is someone inside or outside your organization who can advise and coach you.

Question 13

After you complete assigned tasks, always wait for your supervisor to assign more work.

Question 14

It is advisable to delay pursuing a promotion until you have

A) mastered your current job duties.
B) satisfied your employer's expectations.
C) brought your skills up to date.
D) all of the above
E) none of the above

Question 15

One thing you want to find out immediately on a new job is

A) on what basis and how often you will be evaluated.
B) when and how to choose vacation days.
C) the company's policy regarding promotions.
D) all of the above
E) none of the above

Question 16

Internal customers contribute to the success of companies by purchasing the final products and services.

Question 17

Projecting a positive attitude is the most important factor in adjusting to a new job.

Question 18

To impress your supervisor quickly, explain how the processes you learned in school are better than the processes being used in your department.

Question 19

Job failure is most frequently the result of

A) lack of technical skills.
B) poor interpersonal skills.
C) poor image and appearance.
D) all of the above
E) none of the above

Question 20

A "portfolio career" is a career made up of a variety of jobs and activities that capitalize on your strengths and let you earn an income.

Question 21

Do not use email to discuss

A) negative information about your organization or department
B) sensitive personal information
C) serious issues or difficult problems that are best resolved in person
D) Email is appropriate to discuss all of these issues.
E) All of the above

Question 22

What factors affect the image you project in your workplace?

A) your inner confidence
B) your outward appearance
C) your verbal and nonverbal communication
D) all of the above
E) none of the above

Question 23

What are three strategies for succeeding with the rapid rate of change in today's workplace?

Question 24

Which one of the following is an effective self-promotion technique?

A) Boast to your coworkers about your achievements.
B) Constantly focus on yourself.
C) Speak positively and with enthusiasm about your work projects.
D) all of the above
E) none of the above

Question 25

What are at least four tools or techniques you can use to manage time efficiently on the job?