Deck 6: Planning in Generalist Practice

Question 1

Which of the following is not true about establishing goals?

A)Goals provide direction and continuity in the helping process
B)Goals validate the client's concerns
C)Goals are selected by the worker
D)Goals serve as outcome criteria in evaluation

Answer 1

C

Question 2

The following is (are) true regarding formulating goals and objectives in groups:

A)Practitioners often propose goals and objectives reflecting their unique perspective
B)Individual group members establish goals and objectives on the basis of their own perspective
C)All groups are equally capable regarding the extent to which they can develop shared group goals
D)a and b only

Answer 2

D

Question 3

In program planning, a ____ is a systematic assessment of the resources needed to accomplish a specified objective, and concurrent evaluation of an organization's existing and anticipated capabilities for providing those resources.

A)Fiscal report
B)Service and supply assessment
C)Feasibility study
D)Probability research study

Answer 3

C

Question 4

The following is (are) true about contracts:

A)Writing a contract is the first phase of the planning step in the planned change process
B)Contracts written by workers and clients are not legal documents
C)A purchase-of-service agreement is not considered a contract
D)a and b only

Question 5

Which of the following examples would be considered a clear, measurable objective?

A)The client will improve her communication skills
B)The client's son will behave better
C)The client will become less depressed
D)None of the above

Question 6

According to Hasenfeld, the first step in the program development process is:

A)Marshal support for program development
B)Solicit the financial resources you need to initiate the program
C)Articulate the problem, and translate it into what clients need
D)Describe the purpose (or overall goal)of the proposed program

Question 7

Potential areas of client strengths include:

A)Reaction to professional services
B)Religion and values
C)Special interests and activities
D)All of the above

Question 8

The first step in the planning process is to:

A)Prioritize problems
B)Work with your client
C)Establish goals
D)Evaluate levels of intervention

Question 9

When prioritizing problems, you should focus on problems that fulfill which of the following criteria?

A)The client and worker must agree as to where the problem stands in the prioritized list
B)The problem can be clearly defined in understandable terms
C)The problem should be realistically possible to remedy
D)b and c only

Question 10

The final step in the planning stage of the Generalist Model is:

A)Specify action steps
B)Specify objectives
C)Work with the client
D)Formalize a contract

Question 11

The social work value of _____ is an important variable in culturally competent practice because clients must be confident that their choices have precedence in deciding whether and to what to agree.

A)Self-determination
B)Confidentiality
C)Constancy
D)Agreeability

Question 12

When prioritizing problems, you decide that the most significant problem is that there is no health delivery service in the targeted area.  People are not getting health care because there is none. You begin initiating an entire health program with facilities to be set up in the area where the care is needed. This is an example of a:

A)Prevention intervention
B)Systemic interference
C)Mezzo adjustment
D)Stratification classification

Question 13

A _____ is a fiscal agreement between an organization that agrees in advance to pay a specified amount to the other organization for providing a predetermined number of services within a specified time period.

A)Purchase of service agreement
B)Intervention contract
C)Parallel purchase agreement
D)Fiscal purchase contract

Question 14

The following is true about oral contracts:

A)Oral contracts do not need to be nearly as clear as written contracts
B)Oral contracts differ significantly from written contracts regarding the types of issues they address
C)The intent of oral contracts is to clearly identify all objectives and responsibilities in the planning process

Question 15

____ represents the culmination of the planning step in the planned change process.

A)Formalizing a contract
B)Termination
C)Intervention
D)Developing standards

Question 16

The following is an example of the "conditions" portion of an ideal objective:

A)Earl will enhance and maintain eye-hand coordination
B)Participating in a crafts activity hour offered four times each week
C)Attending three out of four times each week (75 percent of the time)
D)None of the above

Question 17

The following is an example of the "performance" portion of an ideal objective:

A)Johnny will arrive home by his curfew
B)At 9:00 p.m. on weeknights and 11:00 p.m. on weekends
C)Thirteen out of fourteen nights every two weeks (93 percent of the time)
D)None of the above

Question 18

The following is (are) true about implicit contracts:

A)They are agreements that are assumed
B)There are no reasons to be wary about using them
C)An example of an implicit contract in a treatment group for alcoholic clients might be a prohibition from encouraging other group members to drink
D)a and c only

Question 19

The formula for actions steps is:

A)You + client = success
B)Who-what-when
C)Why-how-when
D)How + effort = completion

Question 20

In a well-written objective, the ______ component involves what the client is to do in order to attain the objective.

A)Conditions
B)Standard level of performance
C)Performance
D)Communication

Question 21

Self-determination is an important variable in culturally competent social work practice.

Question 22

In the process of planning strategies, you need to evaluate the pros and cons of each.

Question 23

Contracts should remain consistent and not change over time.

Question 24

The implicit contract is the most formal contract format.

Question 25

The client will improve her communication skills" is an example of a clear, measurable objective.

Question 26

At the very least, written intervention contracts should include identifying information about the client, specified objectives, and signatures of client and worker.

Question 27

A disadvantage of written contracts is that clients may feel pressured into signing.

Question 28

Objectives are specific regarding what is to be done and how success will be measured.

Question 29

When pursuing an oral contract with a client, there should be no written record of the agreement.

Question 30

The basic formula for delegating responsibility in an action step involves specifying who, why, and where.

Question 31

An intervention contract must include the signature of a lawyer.

Question 32

Clarity is one of the criteria for a good objective.

Question 33

In treatment groups, practitioners seldom meet each member during the planning stage.

Question 34

It is unlikely that you will be part of some program's development.

Question 35

Goals are only necessary when your intervention involves micro practice, and not mezzo or macro practice.

Question 36

Emphasizing strengths can be used to convey your respect to clients.

Question 37

Goal setting is necessary only at the micro and mezzo levels.

Question 38

One of the major purposes for formulating objectives is to provide a means for measuring whether they've been attained or not.

Question 39

A client system can be a large organization.

Question 40

The client should participate in the assessment phase but need not play a major role in the planning process.

Question 41

Write an example of planning a prevention intervention in macro practice.

Question 42

How do you specify actions in order to achieve objectives? Write an example.

Question 43

Identify three contract formats.

Question 44

List the five suggestions cited in the text that will help you and your client select a strategy for intervention.

Question 45

Describe the eight steps in the planning process in the Generalist Intervention Model.