Deck 14: Advocacy

Question 1

_____ power exists when person A believes person B has the right to influence him or her.

A)Coercive
B)Legitimate
C)Expert
D)Reward

Answer 1

B

Question 2

About which of the following do advocates need to have knowledge?

A)Rights of clients
B)Avenues of appeal
C)Resources
D)All of the above

Answer 2

D

Question 3

Admiring others to the extent that they can influence you is an example of ____ power.

A)Referent
B)Coercive
C)Legitimate
D)Reward

Answer 3

A

Question 4

Cause advocacy is also called ____ advocacy.

A)Case
B)Class
C)Constitutional
D)Creative

Question 5

Judging the degree of vulnerability and the openness to change are part of assessing:

A)The client
B)Your power
C)The adversary
D)All of the above

Question 6

Advocacy is not likely to be the role of choice when:

A)Clients are discriminated against because of race
B)Procedures or facilities of organizations adversely affect clients
C)A client is unaware of services that are available in the community

Question 7

Comfort with and ability to use the political process are most especially important skills for:

A)Cause advocacy
B)Case advocacy
C)Case management
D)Case coordination

Question 8

_____ power is available to those we consider to be authorities or especially proficient in some area.

A)Coercive
B)Legitimate
C)Expert
D)Reward

Question 9

Which of the following is true regarding the history of advocacy in the United States?

A)Social work has maintained a high level of advocacy throughout its history
B)The Charity Organization Society movement tried to reform the social environment that made people losers
C)Today there is little interest in social work in using the political process to create changes for vulnerable populations
D)In the 1960s advocates represented clients against bulldozers of urban renewal

Question 10

Which of the following are examples of advocacy groups? 

A)Mothers Against Drunk Drivers
B)National Alliance on Mental Illness
C)Gray Panthers
D)All of the above

Question 11

Which of the following was not cited in the text as an observation about power?

A)People who hold power often give it up willingly
B)People with power have greater access to resources
C)Resources and power are not distributed equally
D)All were cited in the text

Question 12

_____ is the term described in the text as a benefit to which a person is guaranteed access either by law or by other agreements.

A)Entitlement
B)Decree
C)Entrustment
D)Denouement

Question 13

_____ is defined as the act of directly representing or defending others; in social work, it is championing the rights of individuals or communities through direct intervention or through empowerment. 

A)Brokering
B)Facilitation
C)Mediation
D)Advocacy

Question 14

The ability of someone to punish or use negative reinforcement on another is described as ____ power. 

A)Legitimate
B)Coercive
C)Reward
D)Referent

Question 15

All of the following were cited in the text as observations about organizations except :

A)Failure to meet client needs may have many causes
B)Agencies and organizations are incapable of change
C)Agency leaders prefer that workers not advocate for changes within the organization
D)All were cited in the text

Question 16

Within the advocacy context, which of the following is (are) observations about clients?

A)Clients are seen as existing separate from their environment
B)Clients should never advocate for themselves
C)Advocacy should never be carried out without the knowledge and consent of the client
D)All of the above

Question 17

A social worker's efforts to require education for people with physical disabilities would be considered ____ advocacy.

A)Case
B)Content
C)Cause
D)Critical

Question 18

All of the following types of knowledge are required for case advocacy except :

A)Knowledge of agency policies and regulations
B)Knowledge of legislative bodies
C)Knowledge of agency appeal procedures
D)Knowledge of agency power structure

Question 19

Freedom of speech is one example of:

A)An individual right
B)Societal right
C)Entitlement

Question 20

The observations about advocacy discussed in the text include all of the following except :

A)Clients
B)Power
C)Organizations
D)Families

Question 21

About ____ percent of proposed bills become law. 

A)5
B)15
C)50
D)75

Question 22

A goal of advocacy is to increase accessibility of social services.

Question 23

Social action to secure new rights is not a component of advocacy.

Question 24

Conflict between people and institutions is probably inevitable.

Question 25

Appeal procedures are usually not found in agency handbooks or regulations.

Question 26

A tolerance for conflict is a useful skill in cause advocacy. 

Question 27

A social worker playing the advocate role operates under a different set of circumstances than in the broker or facilitator role.

Question 28

Which of the following is not recommended when testifying at a public hearing?

A)Providing a written copy of your testimony
B)Preaching to the legislators
C)Using case examples
D)All of the above

Question 29

Case advocacy refers to working with whole groups.

Question 30

Most of the reforms in the areas of mental health and mental retardation grew out of legal actions.

Question 31

People who hold power are usually reluctant to give it up. 

Question 32

According to the authors, advocacy is simply a more conservative approach to planned change.

Question 33

Advocating for apartment tenants who are facing an infestation of rats and other vermin is an example of case advocacy.

Question 34

Rights are those things to which individuals and society at large have a just claim.

Question 35

Individual rights are considered more important than societal rights.

Question 36

The case example of the Hmong man and the Housing Authority refusal to certify his house illustrates the use of: 

A)Fair hearings
B)Legal appeals
C)Political pressure
D)Use of the media

Question 37

NASW founded ____ to help elect candidates favorable to social work positions on issues.

A)PACE
B)BRACE
C)PACT
D)PRANK

Question 38

The act of pointing out wrongdoing or practices that are illegal, dangerous, or otherwise problematic within an organization or entity is called:

A)Wagging the dog
B)Petitioning
C)Use of media
D)Whistle-blowing

Question 39

Entitlements can be based upon interpretation of organizational policy.

Question 40

Legal Aid is an organization which provides free legal services.

Question 41

The authors listed five observations about power that help one understand advocacy. State three of these observations.

Question 42

When writing a letter to the President of the United States, the salutation should read: "Your Honor."

Question 43

The first step of planning in advocacy situations is to consider the resources, strategies, and tactics.

Question 44

List four of the six types of knowledge required for effective case advocacy. 

Question 45

The first step in legislative advocacy is to arrange sponsorship of the bill.

Question 46

An advocate should concentrate exclusively on one type of power.

Question 47

Those we consider authorities on a subject are often accorded "expert" power. 

Question 48

Legislative advocacy is similar to case advocacy.

Question 49

The Head Start program was established in the United States in 1945.

Question 50

A social worker in an advocate role should assume the worst scenario at the beginning so he or she will be prepared for the adversary.

Question 51

Do you believe advocacy is as important for social workers today as it was in the 1940s and 1950s?  Why or why not? Be specific.

Question 52

All organizations now provide means for whistle-blowing to occur while maintaining the anonymity of the person reporting the problem.

Question 53

Sanctions for acting as an advocate are listed in the NASW Code of Ethics .

Question 54

Describe three types of power that an agency supervisor may have over you as a new worker in the agency.