Deck 2: Preparing to Develop the Disaster Recovery Plan

Question 1

The major problem in setting a schedule is that the disaster recovery planning team does not know how complex its planning might become.

Answer 1

True

Question 2

The Customer Support department needs to develop procedures to communicate with employees during a disaster.

Answer 2

False

Question 3

Training benefits everyone on the team and helps make the organization more effective in developing a successful plan.

Answer 3

True

Question 4

Organizations with a highly centralized and structured Information Management Department may move through the planning process at a slower pace.

Question 5

The Public Relations department needs to facilitate awareness programs and develop procedures for communicating with external entities during a disaster.

Question 6

The biggest obstacle to disaster recovery training is getting all the team members together at one time and getting them to focus on the topic.

Question 7

The investor relations staff can work with executives to prepare a brief overview of the disaster recovery plan and port it to the corporate Web page.

Question 8

Appointing one representative from each department increases the chances of maintaining team continuity and decreases the difficulty in scheduling meetings.

Question 9

Any employee can be assigned the coordinating role in developing the disaster recovery plan.

Question 10

Each department should have its own disaster recovery planning group.

Question 11

The major obstacle to conducting a skills inventory is company politics.

Question 12

The goal of an awareness campaign is to inform all of the employees in an enterprise about the disaster recovery planning effort.

Question 13

The Human Resources department needs more representatives on the disaster recovery planning team than most other departments.

Question 14

In seven out of 10 organizations, the disaster recovery planning coordinator did not work full time.

Question 15

In addition to the documents the planning coordinator keeps, a team member needs to keep current minutes of disaster recovery planning activities.

Question 16

Smaller organizations require the support of full executive staff.

Question 17

Every department needs to have one representative on the disaster recovery planning team.

Question 18

All disaster planning coordinators must have project management skills.

Question 19

Organizations should rely heavily on outside experts to develop disaster recovery plans.

Question 20

A disaster recovery coordinator should maintain minutes from disaster recovery planning meetings.

Question 21

Which of the following are contents of correspondence files?

A)Memos and letters from upper-level managers
B)Minutes from disaster recovery planning meetings
C)Final versions of procedures
D)Final versions of policies

Question 22

What is the biggest obstacle to disaster recovery training?

A)Time
B)Getting all the team members together
C)Location
D)Finding a certified trainer

Question 23

$$\begin{array} { | c | l | } \hline \text { Type of Staff } & \text { Technology support areas } \\\hline { \text { A } } & \text { Wide area network access } \\ & \text { Local area network access } \\& \text { E-mail access } \\& \text { Data backup and restoring data } \\ & \text { Access for telecommuters } \\ & \text { Access for mobile workers } \\\hline { \text { B } } & \text { Functioning of enterprise applications } \\& \text { Functioning of department-specific applications } \\\hline \text { C } & \text { Maintenance of systems security } \\\hline { \text { D } } & \begin{array} { l } \text { Functioning e-commerce applications, including Web servers, } \\\text { EDI applications, and supply-chain systems }\end{array} \\\hline\end{array}$$ " style="vertical-align: 0px;" width="432px" height="190px In the table above, what type of staff does D represent?

A)Network management
B)Data center operations
C)IT security
D)E-commerce

Question 24

Which of the following are not major IT applications?

A)Financial management support
B)Supply-chain systems
C)Human Resources support
D)Facilities management support

Question 25

In ____ out of 10 organizations, a coordinator works full time on disaster recovery planning.

A)1
B)2
C)3
D)5

Question 26

$$\begin{array} { | c | l | } \hline \text { Type of Staff } & \text { Technology support areas } \\\hline { \text { A } } & \text { Wide area network access } \\ & \text { Local area network access } \\& \text { E-mail access } \\& \text { Data backup and restoring data } \\& \text { Access for telecommuters } \\& \text { Access for mobile workers } \\\hline{ \text { B } } & \text { Functioning of enterprise applications } \\& \text { Functioning of department-specific applications } \\\hline \text { C } & \text { Maintenance of systems security } \\\hline{ \text { D } } & \begin{array} { l } \text { Functioning e-commerce applications, including Web servers, } \\\text { EDI applications, and supply-chain systems }\end{array} \\\hline\end{array}$$ " style="vertical-align: 0px;" width="432px" height="190px In the table above, what type of staff does B represent?

A)Network management
B)Data center operations
C)IT security
D)E-commerce

Question 27

Who should review the comments made by an executive prior to a press conference or analysis briefing?

A)Planning team
B)Public Relations department
C)Legal counsel
D)Both a and b
E)a, b, and c

Question 28

How many organizations out of 10 do not have centralized disaster recovery planning?

A)3
B)4
C)5
D)6

Question 29

Which of the following budget items can include emergency radio communications systems?

A)Telephone
B)Disaster response technology
C)Office equipment
D)Disaster response expenses

Question 30

Which budget item can include expenses for disaster recovery staff to attend training?

A)Salary and benefits
B)Training programs
C)Disaster response expenses
D)Travel

Question 31

Which of the following are responsibilities of the disaster recovery planning coordinator?

A)Presiding at team meetings
B)Scheduling tests and rehearsals
C)Handling correspondence with outside service providers
D)Maintaining the files of the disaster recovery planning team
E)All of the above

Question 32

How long should the planning team coordinator's presentation to an organization's board be, if they are not interested in the details of the disaster recovery planning plan?

A)2-3 minutes
B)2-5 minutes
C)5-10 minutes
D)10-15 minutes

Question 33

Which of the following is NOT a responsibility of a disaster recovery planning coordinator?

A)Scheduling team meetings
B)Maintenance of system security
C)Documenting disaster recovery policies and procedures
D)Managing the maintenance of the disaster recovery plan

Question 34

How many out of every 10 upper-level managers do not take disaster recovery planning seriously enough?

A)4
B)3
C)5
D)6

Question 35

In smaller organizations which highest levels of management may be the only executive managers who can support disaster recovery planning?

A)COO
B)CEO
C)CIO
D)Both a and b
E)Both b and c

Question 36

Executives are high-level emissaries to which of the following?

A)Investors
B)Business partners
C)Media
D)General public
E)All of the above

Question 37

After what year should the salaries for disaster recovery planners level off?

A)2004
B)2005
C)2006
D)2007

Question 38

$$\begin{array} { | c | l | } \hline \text { Type of Staff } & \text { Technology support areas } \\\hline{ \text { A } } & \text { Wide area network access } \\& \text { Local area network access } \\& \text { E-mail access } \\& \text { Data backup and restoring data } \\ & \text { Access for telecommuters } \\ & \text { Access for mobile workers } \\\hline { \text { B } } & \text { Functioning of enterprise applications } \\ & \text { Functioning of department-specific applications } \\\hline \text { C } & \text { Maintenance of systems security } \\\hline { \text { D } } & \begin{array} { l } \text { Functioning e-commerce applications, including Web servers, } \\\text { EDI applications, and supply-chain systems }\end{array} \\\hline\end{array}$$ " style="vertical-align: 0px;" width="432px" height="190px In the table above, what type of staff does A represent?

A)Network management
B)Data center operations
C)IT security
D)E-commerce

Question 39

What is the major obstacle to conducting a skills inventory?

A)Money
B)Time
C)Support
D)Training

Question 40

How many managers out of ten think that disaster recovery procedures in their organization are adequately documented?

A)2
B)3
C)4
D)5

Question 42

What three things does a disaster recovery planning coordinator need to be or do?

Question 43

What three actions are required to prepare executives to discuss disaster recovery planning in their organization?

Question 44

What is a fundamental rule of good project management?

Question 45

Which of the following are contents of Contact lists?

A)Contacts for disaster recovery planning resources
B)Contacts to place in the final disaster recovery plan
C)Contacts for department team members
D)Both a and b
E)a, b, and c

Question 46

Which of the following are contained in disaster recovery procedures?

A)Drafts of disaster recovery procedures
B)Notes from disaster recovery procedure planning meetings
C)Final versions of procedures
D)Both b and c
E)Both a and c

Question 47

What is the major obstacle to finding outside assistance for disaster recovery planning?

Question 48

What are the four highest levels of management in an organization?

Question 49

What are the two biggest obstacles to an effective awareness campaign?

Question 50

List four areas where Network Management staff assist the enterprise-wide disaster recovery planning team.

Question 51

What three types of communication in an organization will help to reduce the cost of launching an awareness campaign?

Question 52

Which of the following is not contained in an activity log?

A)Important events or accomplishments
B)Dates
C)Participating departments or subcommittees
D)Locations

Question 53

Organizations use one of two major models to establish a disaster recovery function. What are they?