Deck 4: Computer Maintenance

Question 1

When a computer is new, the operating system writes data in side-by-side clusters.

Answer 1

True

Question 2

If you spill liquid on a keyboard, you should do all of the following, EXCEPT: ____.

A) turn off the computer immediately
B) disconnect the keyboard
C) turn it upside down and shake it
D) reconnect it as soon as possible to make sure it still works

Answer 2

D

Question 3

A mouse with a ball is a(n) optical mouse.

Answer 3

False

Question 4

There is no maximum amount of RAM that a computer system can support.

Question 5

RAM is made up of small memory chips that form a memory module.

Question 6

When cleaning a printer, do all of the following EXCEPT ____.

A) clean all of the parts of the printer
B) use a water and vinegar solution
C) wear latex gloves to protect your hands
D) make sure no fluid gets inside the printer

Question 7

____ is a recommended, effective method for cleaning a keyboard.

A) Compressed air
B) Turning it upside down and shaking it
C) Running it under the faucet
D) All of the above

Question 8

After a file has been deleted from the Recycle Bin, it is possible to restore it.

Question 9

Many inkjet printers have a self-cleaning mode.

Question 10

Disk fragmentation extends disk seek time.

Question 11

You can replace a mouse without replacing any other computer hardware.

Question 12

Small deposits of dry ink accumulate on the print head of a(n) laser printer.

Question 13

A(n) cookie is a small text file that a Web site uses to identify a specific computer.

Question 14

Damaged and poorly maintained cables can prevent peripheral devices from communicating with the computer.

Question 15

People who break into computer systems are called hackers.

Question 16

As a general rule, you should clean a computer ____.

A) daily
B) weekly
C) every three to six months
D) yearly

Question 17

Cleaning mechanical mice often eliminates jerky or erratic movement of the mouse pointer.

Question 18

An effective method for cleaning a printer is to spray an aerosol directly onto it.

Question 19

Cable management kits are available only through computing professionals.

Question 20

A mouse with a ball is also known as a(n) ____ mouse.

A) wireless
B) mechanical
C) ergonomic
D) touch

Question 21

The accompanying figure shows an example of ____.

A) ROM chips
B) a laser toner cartridge
C) RAM chips
D) disk sectors

Question 22

As drive space becomes limited, Windows divides data from new files into ____________________.

Question 23

Sara wants to run the Windows 7 defragmentation utility. Sara can run the defragmentation utility on her ____ drive.

A) hard
B) network
C) locked
D) All of the above

Question 24

Which of the following is NOT true about disk fragmentation?

A) The computer reads the fragmented file as a single valid file.
B) Defragmentation works best on read-only disks.
C) To read a file, the read-write head has to scan multiple parts of the disk.
D) Windows contains a defragmentation utility.

Question 25

Which of the following is NOT true about pointing devices?

A) You can replace a mouse without replacing other computer hardware.
B) You can purchase and install external touchpads.
C) Using a wireless ergonomic mouse reduces clutter and allows for natural hand positions.
D) Built-in touchpads on notebooks can be easily replaced or upgraded.

Question 26

Which of the following is NOT true about the Recycle Bin?

A) It can contain files you delete from your USB flash drive.
B) It is a holding area for files and folders you have deleted.
C) You can access it through an icon on the desktop.
D) You can restore items from the Recycle Bin.

Question 27

Which of the following is NOT true about RAM?

A) RAM modules are installed on the motherboard.
B) Data stored in RAM is temporary.
C) Hard drive access is considerably faster than RAM.
D) When the computer is processing data, it reads and writes to RAM.

Question 28

Sara wants to run the Windows 7 defragmentation utility. Sara access the defragmentation utility from the ____.

A) Command prompt
B) Control Panel
C) Computer window
D) Windows Explorer

Question 29

A(n) ____________________ keyboard reduces cable problems and improves mobility.

Question 30

A(n) ____________________ is a pointing device that senses the position of your finger and moves the pointer accordingly.

Question 31

The accompanying figure has a built-in ____ pointing device.

A) wireless mouse
B) ergonomic mouse
C) touchpad
D) trackball

Question 32

Jolene is a computer professional with lots of knowledge about computer maintenance. Jolene tells her clients that all of the following is true about computer maintenance EXCEPT: ____.

A) cleaning mechanical mice can eliminate jerky or erratic movement of the mouse pointer
B) many inkjet printers have a self-cleaning mode
C) replacing a keyboard involves replacing many complicated hardware components
D) exposure to light can damage toner cartridges

Question 33

Temporary files are created for all of the following reasons EXCEPT: ____.

A) To free memory for other programs
B) To create a file that will exist after the program has closed
C) To act as a safety net to prevent data loss
D) To print while the computer is performing other tasks

Question 34

Jolene is a computer professional with lots of knowledge about computer maintenance. Jolene tells her clients that all of the following should be performed by a computer professional EXCEPT: ____.

A) replacing the processor
B) opening the power supply case
C) adding RAM
D) installing a cable management kit

Question 35

Which of the following is NOT true about cookies?

A) The file is updated each time you visit a Web site.
B) They are used to gather information about your surfing habits.
C) They can be used for targeted advertising.
D) They can be a threat to your computer's security.

Question 36

Disk ____ occurs when data is broken up into many pieces that are not stored close together.

A) fragmentation
B) defragmentation
C) sectoring
D) seek time

Question 37

____________________ is a computer's short-term memory.

Question 38

Some laser printers contain exposed ____________________ wires.

Question 39

A(n) ____ keyboard allows for a more natural positioning of your arms and hands.

A) wireless
B) optical
C) touchpad
D) ergonomic

Question 40

Which of the following is NOT recommended when cleaning a laser printer?

A) Use a printer brush to clean the toner opening
B) Wipe the transfer roller with a lint-free cloth
C) Remove paper fragments
D) All of the above are recommended

Question 41

List the three reasons programs create temporary files.When do temporary files exist? What happens when a program is closed? What occurs when programs are closed unexpectedly or the computer loses power? Should one remove temporary files? How?