Deck 12: Information System Development

Question 1

Tools that a systems analyst uses for process modeling include all of the following except ____.

A) entity-relationship diagrams
B) class diagrams
C) data flow diagrams
D) the project dictionary

Answer 1

B

Question 2

In sequence, most system development cycles contain five phases: ____.

A) planning, analysis, design, implementation, support
B) analysis, implementation, support, design, planning
C) support, design, planning, analysis, implementation
D) implementation, analysis, support, planning, design

Answer 2

A

Question 3

Figure 12-4 As shown in Figure 12-4, a Gantt chart, developed by Henry Gantt, is a ____.

A) diagram that graphically shows how actors interact with an information system
B) tool that graphically shows the flow of data in a system
C) bar chart that uses horizontal bars to show project phases or activities
D) table that lists a variety of conditions and the actions that correspond to them

Answer 3

C

Question 4

System development should follow all of these general guidelines except ____.

A) group tasks into phases
B) repeat tasks intermittently
C) involve the users
D) develop standards

Question 5

____ measures whether the lifetime benefits of a proposed system will be greater than its lifetime costs.

A) Operational feasibility
B) Technical feasibility
C) Schedule feasibility
D) Economic feasibility

Question 6

The ____ is the most important data and information gathering technique for the system developer.

A) interview
B) questionnaire
C) JAD session
D) research trip

Question 7

____ measures how well a proposed system will work.

A) Operational feasibility
B) Technical feasibility
C) Schedule feasibility
D) Economic feasibility

Question 8

On a data flow diagram, a ____ is drawn as a circle.

A) data flow
B) source
C) data store
D) process

Question 9

A(n) ____ is any tangible item such as a chart, diagram, report, or program file.

A) object
B) entity
C) deliverable
D) source

Question 10

____ helps system developers to understand exactly how a task is performed.

A) Reviewing documentation
B) Observing
C) Research
D) A questionnaire

Question 11

The ____ for a project begins when the steering committee receives a project request.

A) support phase
B) design phase
C) implementation phase
D) planning phase

Question 12

The ____ becomes the first item in the project notebook.

A) request for quotation
B) request for system services
C) request for information
D) request for proposal

Question 13

____ measures whether a company has or can obtain the hardware, software, and people needed to deliver and then support a proposed information system.

A) Operational feasibility
B) Technical feasibility
C) Schedule feasibility
D) Economic feasibility

Question 14

By ____, system developers learn about the history of a project.

A) reviewing documentation
B) observing
C) interviewing
D) conducting a JAD session

Question 15

An information system supports ____ activities of users.

A) daily
B) short-term
C) long-range
D) all of the above

Question 16

The project leader usually records ____ in a project plan.

A) required activities and the order of activities
B) time estimates and cost estimates for each activity
C) activities that can take place at the same time
D) all of the above

Question 17

The first activity in the preliminary investigation is to ____.

A) specify the hardware and software needed
B) show users exactly how they will use a new system
C) interview the user who submitted the project request
D) recommend the most feasible solution for a project

Question 18

On a data flow diagram, an arrow indicates a ____.

A) data flow
B) source
C) data store
D) process

Question 19

During the system development cycle, the systems analysts are the liaison between the ____.

A) project team and the project leader
B) project leader and the users
C) users and the IT professionals
D) project team and the steering committee

Question 20

____ measures whether the established deadlines for a project are reasonable.

A) Operational feasibility
B) Technical feasibility
C) Schedule feasibility
D) Economic feasibility

Question 21

On a data flow diagram, a rectangle with no sides is a ____.

A) data flow
B) source
C) data store
D) process

Question 22

A ____ identifies the product(s) a systems analyst wants from a vendor.

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for information (RFI)
D) request for proposal (RFP)

Question 23

Figure 12-1 In a diagram such as the one shown in Figure 12-1, the concept of lower levels taking over methods and attributes of higher levels is called ____.

A) imbalance
B) compliance
C) susceptance
D) inheritance

Question 24

A ____ is a less formal method that uses a standard form to request information about a product or service.

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for proposal (RFP)
D) request for information (RFI)

Question 25

The squares on a data flow diagram are ____.

A) data flows
B) sources
C) data stores
D) processes

Question 26

Figure 12-3 In a diagram like the one in Figure 12-3, a(n) ____ is a user or other entity such as application software.

A) data store
B) data flow
C) source
D) actor

Question 27

Figure 12-1 In a diagram such as the one shown in Figure 12-1, each class can have one or more lower levels called ____.

A) subclasses
B) underclasses
C) metaclasses
D) superclasses

Question 28

The advantage of custom software is that it ____.

A) matches a company's requirements exactly
B) is less expensive and takes less time to design and implement than packaged software
C) is mass produced, copyrighted, prewritten, and available for purchase
D) all of the above

Question 29

Figure 12-3 In Figure 12-3, a(n) ____ is drawn as a stick figure that connects to each function with an arrow.

A) data flow
B) actor
C) class
D) entity-relationship diagram

Question 30

Figure 12-3 As shown in Figure 12-3, a(n) ____ diagram graphically shows how actors interact with an information system.

A) actor
B) software
C) use case
D) EMR

Question 31

The advantage of a prototype is that ____.

A) users always view the prototype as an initial system, which is the result of an extensive analysis
B) users can work with the system before it is completed - to make sure it meets their needs
C) it always has adequate documentation
D) all of the above

Question 32

Some VARs (value-added resellers) provide complete systems, also known as ____.

A) final solutions
B) turnkey solutions
C) solid solutions
D) ultimate solutions

Question 33

During ____, a systems analyst identifies the required programs and the relationship among each program, as well as input, output, and database specifications.

A) storage design
B) database design
C) program design
D) input and output design

Question 34

Integrated case products, sometimes called I-CASE or a CASE workbench, include these capabilities: ____.

A) project repository and graphics
B) prototyping and quality assurance
C) code generators and housekeeping
D) all of the above

Question 35

A top level DFD (data flow diagram) identifies ____.

A) none of the processes
B) all of the processes
C) only the minor process
D) only the major process

Question 36

With a ____, the vendor selects the product(s) that meets specified requirements and then quotes the prices.

A) request for quotation (RFQ)
B) request for system services (RFSS)
C) request for information (RFI)
D) request for proposal (RFP)

Question 37

A(n) ____ is an item that can contain both data and the procedures that read or manipulate that data.

A) object
B) source
C) entity
D) actor

Question 38

During ____, a systems analyst carefully designs every menu, screen, and report specified in the requirements.

A) storage design
B) database design
C) program design
D) input and output design

Question 39

During ____, a systems analyst builds upon the data dictionary developed during the analysis phase.

A) storage design
B) database design
C) program design
D) input and output design

Question 40

Figure 12-1 A(n) ____, such as that shown in Figure 12-1, graphically shows classes and subclasses in a system.

A) data flow diagram
B) use case diagram
C) class diagram
D) entity-relationship diagram

Question 41

The purpose of the ____ is to construct, or build, the new or modified system and then deliver it to the users.

A) planning phase
B) analysis phase
C) implementation phase
D) support phase

Question 42

An acceptance test ____.

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 43

Figure 12-5 As shown in Figure 12-5, a(n) ____ is a lengthy, structured, group meeting in which users and IT professionals work together to design or develop an application.

A) feasibility study
B) JAD session
C) planning phase
D) analysis phase

Question 44

Systems analysts discuss various aspects of a development project with the ____ committee, which is a decision-making body in a company.

A) steering
B) JAD
C) directors
D) management

Question 45

____ analysis involves three major activities:
(1) study how the current system works;
(2) determine the users' wants, needs, and requirements; and
(3) recommend a solution.

A) Logical
B) Detailed
C) Process
D) Modeling

Question 46

____ modeling is an analysis and design technique that describes processes that transform inputs into outputs.

A) Design
B) Physical
C) Logical
D) Process

Question 47

With ____, a user stops using the old system and begins using the new system on a certain date.

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 48

The purpose of the ____ is to provide ongoing assistance for an information system and its users after the system is implemented.

A) analysis phase
B) planning phase
C) operation, support, and security phase
D) design phase

Question 49

The purpose of the ____ study is to determine the exact nature of a problem or improvement and decide whether it is worth pursuing.

A) feasibility
B) analysis
C) efficiency
D) detailed

Question 50

The ____ follows these six steps:
(1) analyze the requirements,
(2) design the solution,
(3) validate the design,
(4) implement the design,
(5) test the solution, and
(6) document the solution.

A) program development cycle
B) post-implementation system review
C) system development cycle
D) preliminary investigation

Question 51

Detailed analysis sometimes is called ____ design because the systems analysts develop the proposed solution without regard to any specific hardware or software.

A) physical
B) process
C) logical
D) model

Question 52

With a ____, each location converts to a new system at a separate time.

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 53

During the ____ phase, four major activities are performed:
(1) review and approve the project requests,
(2) prioritize project requests,
(3) allocate resources to approved projects, and
(4) form a project development team for each approved project.

A) analysis
B) review
C) planning
D) development

Question 54

An integration test ____.

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 55

A systems test ____.

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 56

____ consists of running the old system alongside the new system for a specified time.

A) Phased conversion
B) Direct conversion
C) Parallel conversion
D) Pilot conversion

Question 57

Converting existing manual and computer files so the new system can use them is known as ____.

A) object conversion
B) data conversion
C) process conversion
D) source conversion

Question 58

With a ____, only one location in the company uses a new system - so it can be tested.

A) phased conversion
B) direct conversion
C) parallel conversion
D) pilot conversion

Question 59

The ____ phase consists of two major activities:
(1) conduct a preliminary investigation and
(2) perform detailed analysis.

A) review
B) planning
C) development
D) analysis

Question 60

A unit test ____.

A) verifies that each individual program works by itself
B) verifies that all programs in an application work together properly
C) verifies that an application works with other applications
D) is performed by end-users and verifies that the new system works with actual data

Question 61

In an object, each data element is called a(n) ____.

A) operation
B) method
C) property
D) data flow

Question 62

In an entity-relationship diagram, a(n) ____ is an object in the system that has data.

A) data flow
B) entity
C) process
D) data store

Question 63

In the ____ phase, system developers perform four major activities:
(1) develop programs,
(2) install and test the new system,
(3) train users, and
(4) convert to the new system.

A) implementation
B) planning
C) operational
D) analysis

Question 64

____ maintenance is the process of including new features or capabilities in an information system.

A) Performance
B) Adaptive
C) Corrective
D) Preventive

Question 65

Figure 12-2 In a diagram such as the one pictured in Figure 12-2, a(n) ____ shows the input or output of information into or out from a process.

A) process
B) data store
C) data flow
D) source

Question 66

A(n) ____ test measures the performance of hardware or software.

A) benchmark
B) prototype
C) mockup
D) implementation

Question 67

A detailed design sometimes is called a(n) ____ design because it specifies hardware and software for automated procedures.

A) logical
B) physical
C) indexed
D) implementation

Question 68

A(n) ____ is a tool that graphically shows the connections among entities in a system.

A) ERD
B) UML
C) data source
D) RUP

Question 69

Figure 12-2 In a diagram such as the one pictured in Figure 12-2, a(n) ____ identifies an entity outside the scope of the system.

A) attribute
B) source
C) property
D) data flow

Question 70

Although used in all types of business modeling, the ____ has been adopted as a standard notation for object modeling.

A) UML
B) use case diagram
C) RUP
D) EMR

Question 71

____ software is mass-produced, copyrighted, prewritten software available for purchase.

A) Packaged
B) Designed
C) Trade
D) Master

Question 72

A popular methodology on the market today that uses UML is the ____ by Grady Booch, Ivar Jacobsen, and James Rumbaugh.

A) data store
B) RUP
C) TUML
D) EMR

Question 73

A(n) ____ publication is a magazine written for a specific business or industry.

A) design
B) trade
C) vertical
D) custom

Question 74

For each input and output, a systems analyst typically develops a(n) ____, which is a sample of the input or output and contains actual data.

A) adaptation
B) prototype
C) mockup
D) feasibility scheme

Question 75

Figure 12-2 In a diagram such as the one pictured in Figure 12-2, a(n) ____ is a holding place for data and information.

A) data store
B) entity
C) source
D) data flow

Question 76

The ____ phase consists of two major activities:
(1) if necessary, acquire hardware and software and
(2) develop all of the details of the new or modified information system.

A) analytical
B) planning
C) design
D) operational

Question 77

The procedure in an object, called a(n) ____, contains activities that read or manipulate the data.

A) UML
B) data store
C) method
D) operation

Question 78

A(n) ____ is a company that purchases products from manufacturers and then resells these products to the public - offering additional services with the product.

A) RUP
B) EMR
C) UML
D) VAR

Question 79

A(n) ____ is a working model of a proposed system.

A) adaptation
B) feasibility scheme
C) mockup
D) prototype

Question 80

Figure 12-2 In a diagram such as the one pictured in Figure 12-2, a(n) ____ transforms an input data flow into an output data flow.

A) data flow
B) entity
C) data store
D) process