Deck 7: BCS Foundation Certificate in User Experience

Question 1

Consider two alternative designs for an electronic form aimed at users who complete the form on a desktop computer several times per day. In Design A, the form uses 10 text fields where users type and tab to the next field. In Design B, the form uses a mixture of drop down menus, radio buttons and text fields. Which of the following predictions is most likely to be true?

A) Users will be more effective with Design A and more efficient with Design B
B) Users will be more effective with Design A
C) Users will be equally effective with both designs
D) Users will be more efficient with Design B

Answer 1

A

Question 2

You are part of a design team working on a blood pressure monitor that patients with high blood pressure will use in their home. Your colleague has given you a user story to review. The user story reads, "As a patient, I want to enter my target blood pressure via the keypad so that I can receive an alarm if I have hypertension". What is the MAIN reason you would ask your colleague to re-write this user story?

A) It is not something that real user would say
B) It does not help design and priorities
C) It unnecessary constraints possible solutions
D) It does not follow the standard, user story framework

Answer 2

C

Question 3

Match the terms and their definitions. 1 Validated learning 2 Interaction Design 3 Iterative design 4 Visual Design W A design approach based on a cyclical process of prototyping, testing, analysing, and refining a system. X A design approach where the design team test design hypotheses with users. Y The process of devising grids, laying out pages, choosing colour palettes and developing icons. Z The process of identifying design solutions and creating prototype user interfaces.

A) 1x, 2z, 3y, 4w
B) 1z, 2x, 3y, 4w
C) 1z, 2x, 3w, 4y
D) 1x, 2z, 3w, 4y

Answer 3

D

Question 4

You are working with a design team who are creating a new method of contactless payment using a digital watch. You have carried out site visits, analysed the data and now need to create a prototype to test with users. Which design approach would offer most value?

A) Create an initial design concept for a domain expert to provide feedback, then use the results to create a prototype for usability testing
B) Invite users to a design session to sreate their ideal application and hen create a prototype based on their ideas
C) Brainstorm several design alternatives with the design team and use these to create 2-3 prototypes for usability testing
D) Run a design meeting with senior stakeholders in the company to ensure the business requirements are accurately captured in the prototype

Question 5

You are part of a design team developing a smartphone application aimed at birdwatchers. Users will make a recording of the bird's call and then the app will identify the species of bird by comparing the recording with a central database. What would be the BEST way to uncover the user requirements for this app?

A) Spend tine with a small number of birdwatchers and observe their behaviour
B) Administer a survey to a large number of potential users who subscribe to a birdwatching magazine
C) Run a focus group with people who own recordings of bird songs
D) Meet with business stakeholders within organization to identify the key business requirements

Question 6

You are part of a design team for a GPS system for mountaineers. During user interviews, you notice that most users tend to describe mountain climb difficulty as follows: F Facile (Easy); PD Peu Difficile (A little difficult); AD Assez Difficile (Fairly difficult); D Difficle (Difficult); TD Tres Difficile (Very difficult); ED Extremement Difficult (Extremely difficult). What classification system is being used?

A) Location
B) Alphabet
C) Category
D) Hierarchy

Question 7

The graphical user interface used in most computers uses a desktop metaphor, with items such as a wastebasket, folders and a desktop. Which of the following statements about visual metaphors is FALSE?

A) Metaphors provide clues about how something works
B) Metaphors cross cultures and language
C) Metaphors create functional limitations dictated by original object
D) Metaphors are most useful for unexperienced users

Question 8

Which of the following are principles of user centred design? a Users are involved throughout design and development. b Software user interfaces should be attractive and easy to use. c The best designs emerge from self-organizing teams. d Our highest priority is to satisfy customers through early and continuous delivery of valuable software. e The design is driven and refined by user-centred evaluation. f The design team includes multidisciplinary skills and perspectives.

A) b, c and d only
B) a, e and f only
C) a, c and f only
D) b, c, d and f only