Deck 1: Certified Business Analysis Professional

Question 1

You are the business analyst for your organization. Gary and Janet, two key stakeholders in the project, are in disagreement over a requirement for the type of software to be installed on the server your solution calls for. What must happen in this instance before formal approval can be offered?

A) The conflict will need to be resolved through research, resolution, or through a third-party mediation.
B) Gary and Janet will need to determine who has seniority in the company to determine which requirement takes precedence.
C) The conflict will need to be removed from the solution scope until Gary and Janet come to a solution.
D) The business analyst will need to make a decision on which requirement is most appropriate.

Answer 1

A

Question 2

The business analysis approach generally defines all of the following attributes except for which one?

A) Requirements for solutions acceptance
B) Deliverables
C) Team roles
D) Analysis technique

Answer 2

A

Question 3

Gary is the business analyst for his organization and he is preparing a presentation about the requirements for a large software development project. Before Gary makes the presentation what should he do as part of his preparation for the presentation?

A) Determine an appropriate format for the presentation.
B) Confirm that he has the authority to host the presentation.
C) Confirm that the stakeholders have signed off on the requirements.
D) Hire a scribe to keep the minutes of the meeting.

Answer 3

A

Question 4

What business analysis element tries to identify as many potential options as possible to meet the business objectives and fill identified gaps in capabilities?

A) Ranking of approaches
B) Decision analysis
C) Documentation of assumptions and constraints
D) Alternative generation

Question 5

Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose. What type of requirements organization is Ben doing in this scenario?

A) Process modeling
B) Data modeling
C) Functional decomposition
D) Scope modeling

Question 6

When an organization is using a change-driven approach to business analysis, how are communications managed?

A) Communications in a change-driven approach to business analysis focus more on the frequency of communication.
B) Communications in a change-driven approach typically use face-to-face channels.
C) Communications in a change-driven approach focus more on formal communications.
D) Communications in a change-driven approach are all ad hoc.

Question 7

When do change requests generally increase in a project?

A) During the project's launch.
B) Towards the beginning of the project.
C) During the project scope management processes.
D) Towards the end of the project.

Question 8

You are the business analyst for your organization and are creating the solution scope definition. Which of the following should be included in the solution scope definition?

A) Business case
B) Technical dependencies
C) Elicitation techniques
D) Organization readiness assessment

Question 9

What plan will describe the stakeholder groups, communication needs, and the level of formality that is appropriate for the requirements?

A) Requirements management plan
B) Project management plan
C) Scope management plan
D) Business analysis communication plan

Question 10

You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved. What is management asking you to create?

A) A change management system
B) A repository
C) A project scope statement
D) A requirements register

Question 11

You are the business analyst for your organization. Management has asked that you create a model of the requirements so the stakeholders can better understand the requirements and the project as a whole. Which of the following statements best describes a model?

A) Models are slices of the project solution.
B) Models simplify the requirements for common stakeholders.
C) Models are statistics for the return on investment, time saved, and other mathematics.
D) Models abstract and simplify reality.

Question 12

Nancy has asked you to trace a particular requirement for her. What does 'to trace a requirement' mean?

A) Tracing a requirement means to look at a requirement and the others to which it is related. It links risk, cost, quality, and scope elements to stakeholder and solution requirements to other artifacts created by the team and to solution components.
B) Tracing a requirement means to look at a requirement and the others to which it is related. It links business requirements to stakeholder and solution requirements to other artifacts created by the team and to solution components.
C) Tracing a requirement means to look at a requirement and the others to which it is related. It links business requirements to components in the project's work breakdown structure.
D) Tracing a requirement means to track a requirements from its first identification all the way to its completion to see what issues, risks, costs, quality, and defects have surrounded the requirement

Question 13

One of the processes within requirements analysis is to prioritize requirements. As a business analyst why would you ever want to prioritize requirements?

A) You may need to determine the cost of each requirement.
B) You may need to determine the schedule for each requirement.
C) You may need to determine which requirements are most critical so the analysis and implementation efforts focus on the most critical requirements.
D) You may need to determine which requirements are most critical so additional risk analysis can be completed on those requirements.

Question 14

Enterprise analysis creates just five outputs. Which one of the following is an output of the enterprise analysis tasks?

A) Assumptions and constraints
B) Stakeholder concerns
C) Solution performance assessment
D) Solution approach

Question 15

What part of defining the business needs process will evaluate the ends that the organization is seeking to achieve?

A) Business goals and objectives
B) Alternative identification
C) Solution assessment
D) Requirements

Question 16

What type of a business analysis approach focuses on the rapid delivery of business value in short iterations?

A) Risk-driven
B) Change-driven
C) Risk-laden
D) Profit-driven

Question 17

You are the business analyst for your organization. Management wants you to prioritize the identified requirements by the requirements that have the highest likelihood of success. Why would management want you to prioritize the requirements with this factor even though some of the requirements may be difficult to implement?

A) They want a fast return on investment.
B) They want to show early success in the implementation to the project stakeholders.
C) They don't understand the requirements.
D) They want to avoid penalties or fines due to a pending law.

Question 18

You are working with Terry on the conduct stakeholder analysis task as part of the business analysis duties in your company. Terry wants to know why it's so important to identify stakeholders so early in the business analysis duties. Which one of the following statements best addresses the need to identify the stakeholders early on in the business analysis duties?

A) It's important to identify the stakeholders so the business analyst knows who to report to.
B) It's important to identify the stakeholders so the business analyst knows who to bill for the project.
C) It's important to identify the stakeholder so the business analyst can help ensure the timely delivery of the requirements deliverables.
D) It's important to identify the stakeholders so the stakeholders know who the business analyst is.

Question 19

You are the business analyst for your organization and have many solutions available to an identified problem. You would like a way to quickly and fairly determine which solution is the best choice for your organization. Which of the following approaches would allow you to determine the top-rated solutions for your organization?

A) Scoring system
B) Acceptance and evaluation criteria
C) Vendor assessment
D) Voting system

Question 20

What is the term used to describe the cost of the solution after the solution has been implemented in production by a vendor?

A) Total ownership costing
B) Lifecycle maintenance fees
C) Sustainability fees
D) Total cost of ownership

Question 21

You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process. What is a stakeholder map?

A) A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder
B) A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically located.
C) A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and inform.
D) A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one another.

Question 22

What business analysis process ensures that requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?

A) Identify constraints and assumptions
B) Validate requirements
C) Verify requirements
D) Specify and model requirements

Question 23

What does the T in SWOT analysis mean?

A) Trial
B) Threats
C) Test
D) Time

Question 24

Which one of the following business analysis planning and monitoring techniques can be used to define and document the business analysis approach?

A) Process modeling
B) Structured walkthrough
C) Decision analysis
D) Control charts

Question 25

You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of $7,990. How long will it take your company to break even if you choose the internal solution versus the vendor's solution?

A) 36 months
B) 12 months
C) 6 months
D) 22 months

Question 26

You are the business analyst for your organization and are working on prioritizing the project requirements. Management has asked you to prioritize the requirements based on the cost-benefit analysis for the requirements' value to the organization. What basis for prioritization are you using in this instance?

A) Business value
B) Stakeholder agreement
C) Likelihood of success
D) Urgency

Question 27

When can changes to requirements occur in a business analysis planning and monitoring assignment?

A) Change to requirements can occur any time before the project scope statement is created.
B) Changes to requirements can occur at any time.
C) Changes to requirements can occur any time after the project's change control system has been enacted.
D) Change to requirements can occur at any time before the key stakeholders approve the identified requirements.

Question 28

You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?

A) Stakeholder analysis
B) Focus groups
C) Workshop
D) Root cause analysis

Question 29

Donna is leading a brainstorming session for her organization. She has asked the participants in this group to come up with at least ten ideas for possible solutions to an identified problem. What is the problem with setting the goal as ten ideas for possible solutions in this session?

A) The goal should be to come up with as many solutions as possible, not just ten ideas.
B) The goal should be to generate ten ideas within a set time period.
C) The goal should be to come up with the best solution for the problem, not ten ideas.
D) The goal should be to include everyone's input to the solutions.

Question 30

You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?

A) The project manager believes that her project team members can program in COBOL.
B) All vendors must have security clearance.
C) The software must be compatible with the current operating system.
D) The risk in the project must be quantified.

Question 31

You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?

A) Domain subject matter expert
B) Business analyst
C) Project manager
D) Sponsor

Question 32

Paul has been asked to complete SWOT analysis for his solution scope. What does SWOT analysis mean?

A) Strengths, Weaknesses, Opportunities, Time
B) Stakeholder Weaknesses, Organizational Threats
C) Stakeholders Weaknesses, Organization, Threats
D) Strengths, Weaknesses, Opportunities, Threats

Question 33

Your organization is trying to determine which one of two opportunities they will pursue. The Project A is worth $235,987 and Project B is worth $567,000 but carries significant risk. The organization elects to purse Project B and not Project A. What is the opportunity cost in this scenario?

A) $331013
B) There is not enough information to know as the risk for Project B has not been quantified.
C) $235,987
D) $567,000

Question 34

You are the business analyst for your organization and are working with Virginia on the allocation of requirements for a new solution. You have assigned Virginia the task of breaking down the solution scope into smaller components for allocation. What technique have you asked Virginia to complete in this scenario?

A) Decision analysis
B) Business rules analysis
C) Process modeling
D) Functional decomposition

Question 35

You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements. The following are the three categories of risk tolerance associated with the stakeholders except for which one?

A) Mitigation
B) Risk-aversion
C) Risk-seeking
D) Neutrality

Question 36

You are the business analyst for your organization and are to conduct stakeholder analysis. Which of the following statements best describes the conduct stakeholder analysis task?

A) This task identifies organizations and lines of business that may be affected by a proposed initiative or who share a common business need.
B) This task identifies stakeholders who may be affected by a proposed initiative or who share a common business need.
C) This task identifies the organizations that are likely affected by a problem that a project must solve.
D) This task identifies the people who may be affected by a proposed initiative or who share a common business need.

Question 37

What two factors must the business analyst consider when conducting stakeholder analysis?

A) Politics and influence
B) Influence and attitude
C) Attitude and position
D) Position and politics

Question 38

You are the business analyst for your organization and are beginning the requirements analysis processes. Which one of the following statements best describes the requirements analysis processes?

A) It ensures that analysis and implementation efforts focus on the most critical requirements.
B) It covers the definition of stakeholder requirements, which describe what a solution must be capable of doing.
C) It defines all of the work, and only the required work, to complete the project objectives.
D) It is conformity to requirements and a fitness for use.

Question 39

You are the business analyst for your organization. Management realizes that a proposed solution has risks that may cause the entire project to fail. They would like you to prioritize the requirements with maximum risks first so that if the project fails, there is little loss of capital in the project implementation. What requirements prioritization approach is management asking you to create in this instance?

A) Implementation difficulty
B) Business or technical risk
C) Likelihood of success
D) Relationship to other requirements

Question 40

You are the business analyst for the NGQ Company. Management is concerned that their company is not able to meet an identified business need with their current existing structure, people, processes and technology. They've asked you to complete an analysis of their organization's ability to meet the identified business need. What business analysis process are you completing for your organization?

A) Determining the solution approach
B) Assessing the capability gaps
C) Requirements elicitation
D) Verifying the requirements

Question 41

You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process. What is the user stories approach for requirements organization?

A) Stakeholders' experiences equate to the stakeholder requirements.
B) Stakeholders are interviewed and their experiences are recorded to help identify the requirements.
C) Stakeholders' objectives are described to identify the requirements that the solution will need to support.
D) Stakeholders are interviewed and their stories are recorded as part of the requirements.

Question 42

You are creating the solution scope for a proposed solution in your organization. You need to understand the scope of work that needs to be completed. You elect to identify the solution scope and then break the solution scope into smaller work products or deliverables. What technique are you using in this instance?

A) Interface analysis
B) Scope modeling
C) Vision statement creation
D) Functional decomposition

Question 43

Jane is the business analyst for her organization and she is completing passive observation to identify improvement opportunities in the workflow. She notices that some of the employees perform certain customer-facing activities in a different format than the other workers. Is this a problem that can be addressed as part of an improvement opportunity?

A) It can be a problem as customers could become confused or frustrated because of the different approaches to the work.
B) It is not a problem unless there is a drop in sales so it should be left alone.
C) It can be a problem as the enterprise environmental factors always call for consistency in all processes.
D) It is not a problem unless the customer complains. If Jane has not noticed the customers complaining then the process should be left along.

Question 44

You are the business analyst for your organization. A customer has approached your organization and is requesting that your company create new software for them that will help them collect customer information. In regard to enterprise analysis this business needs stems from which one of the following need generation approaches?

A) Bottom-up
B) External drivers
C) Middle management
D) Top-down

Question 45

You are completing enterprise analysis. Management has asked you to create a document that will help them create a go/no go decision to invest and more forward with a proposed project. What document does management want you to create?

A) Feasibility study
B) Project scope
C) Solution scope
D) Business case

Question 46

Which one of the following terms is not a business analysis planning and monitoring approach?

A) Structured walkthroughs
B) Decision analysis
C) Requirements elicitation
D) Process modeling

Question 47

Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

A) Scope modeling
B) Requirements workshops
C) Scenario and uses cases and user stories
D) Interviews

Question 48

You are the business analyst for your organization and are with another business analyst, Steve, on the requirements elicitation for a new solution. You warn Steve that you'll need to be tracing the requirements in an effort to prevent scope creep. What is scope creep?

A) The scope grows slightly larger as more requirements, often unneeded, are added to the scope
B) The scope slips on the schedule which in turn delays the project delivery date
C) Gold plating
D) The scope shifts from the original intent of the business case

Question 49

Your organization is using a plan-driven approach to business analysis. What characteristic must be true of changes in the approach that your organization is using?

A) All the changes only occur if they are less than an agreed factor, such as ten percent of the solution's overall cost or a percentage of the project's schedule.
B) All the changes only occur if they are less than ten percent of the solution's overall cost.
C) All the changes only occur if they are genuinely necessary.
D) Changes are generally not permitted in the plan-driven approach to business analysis.

Question 50

You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?

A) 2080
B) 4160
C) 4225
D) 65

Question 51

You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback. Which of the following statements best describes the change-driven approach?

A) The change-driven approach favors defining requirements through experimentation.
B) The change-driven approach does not define the requirements until after a solution for the problem has been identified.
C) The change-driven approach favors defining requirements standardized templates.
D) The change-driven approach favors defining requirements through team interaction.

Question 52

You are working with several business analysts to determine the solution approach for an identified problem. All of the following techniques are acceptable for identifying the solution approach except for which one?

A) Benchmarking
B) Decision analysis
C) Risk analysis
D) Brainstorming

Question 53

You are the business analyst for your organization and are preparing to complete the allocate requirements process. This process assigns stakeholder and solution requirements to solution components and to releases. One of the elements of this process is solution components. All of the following are solution components except for which one?

A) Assessment of proposed solution
B) Business processes to be performed and managed
C) Business policies and business rules
D) Software applications and application components used in the solution

Question 54

Which of the following processes is used to make certain that the project team members are completing the project work according to the project plan?

A) Project time management
B) Project scope management
C) Quality management plan
D) Quality control

Question 55

You are creating a model for your requirements. Which model type categorizes and describes the people who directly interact with a solution?

A) Rules
B) User classes, profiles, or roles
C) Concepts and relationships
D) Events

Question 56

You are the business analyst for your organization. You are coaching Tom about the different approaches to business analysis. Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?

A) Change-driven approach
B) Value-driven approach
C) Plan-driven approach
D) Requirements-driven approach

Question 57

You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?

A) Relationships among the requirements
B) Management in the project
C) Stakeholders in the project
D) Cost and schedule constraints

Question 58

You are the business analyst for your organization. You are preparing the business needs documentation for a new solution to an identified problem. Parts of your input for this process are the business goals and objectives set by your organization. What approach can you use to assess the business goal and their validity and longevity?

A) Functional decomposition
B) POLDAT
C) SMART
D) Root cause analysis

Question 59

You are the business analyst for your organization and you are completing the verify requirements process. There are eight characteristics each requirement should have: cohesive, complete, consistent, correct, and feasible. Which one of the following four is not a characteristic of a requirement?

A) Functional
B) Modifiable
C) Unambiguous
D) Testable

Question 60

What element of the plan business analysis process affects the business analysis duties that need to be performed?

A) The experience of the business analyst
B) The experience of the project manager
C) The expected completion date of the business analysis duties
D) The type of project or initiative

Question 61

When is stakeholder analysis performed?

A) As soon as the project charter is created.
B) As soon as the project sponsor is named.
C) As soon as a business need is identified.
D) As soon as a business solution is identified.

Question 62

What business analysis plan defines the process to be followed in managing the solution scope and requirements?

A) Requirements management plan
B) Scope management plan
C) Change management plan
D) Project management plan

Question 63

There are four inputs to writing the business case as part of enterprise analysis. Which one of the following is not an input to writing the business case process?

A) Business need
B) Assumptions and constraints
C) Requirements verification
D) Stakeholder concerns

Question 64

Martha is observing Gary complete several activities as part of her requirements elicitation process. Martha is simply observing the steps Gary takes to complete his work and she is taking notes. In this instance Martha does not ask Gary any questions. What type of observation technique is Martha completing?

A) Shadowing
B) Active
C) Passive
D) Usage consideration

Question 65

Your organization uses the MoSCoW approach to requirements prioritization. What does MoSCoW mean?

A) Must, Should, Could, Would
B) Must, Should, Could, Won't
C) Mission, Schedule, Cost, Willingness
D) Must not, Should not, Could not, Will not

Question 66

You are the business analyst for your organization. Management has asked that in the business case you're creating that you also include the projected costs and benefits to be realized and how those and benefits will be assessed and evaluated. What term matches management's request?

A) Cost-benefits justification
B) Risk assessment
C) SWOT analysis
D) Results measurements

Question 67

Your organization needs to adapt to the change economy, new technologies, and an increase in competition in order to survive. They've asked you to complete a business analysis approach that will help them change their organizational policies in order to achieve their goals and objectives. What business analysis technique has this organization asked you to complete?

A) Focus groups
B) Business rules analysis
C) Brainstorming
D) Root cause analysis

Question 68

You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn't understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it. In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?

A) Define the resources that will be needed on the project team
B) Define boundaries for the business domain
C) Describe a situation or problem
D) Describe thought processes and action flows

Question 69

You are the business analyst for the YGT Organization. You have just completed a capabilities gap assessment and have determined that your organization does not have the necessary resources and technology to seize a business opportunity. What is the most likely course of action for the organization?

A) Hire additional resources.
B) Launch a new project.
C) Hire contractors to complete the project work.
D) Move onto the next opportunity.

Question 70

You are the business analyst for your organization and are coaching Roberta on how business analysis works. Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties. What is a methodology?

A) A methodology is a formalized and repeatable business analysis approach.
B) A methodology is a short term endeavor to create a unique product or service.
C) A methodology is an approach that the business analyst believes will work but it has not been proven to work yet in the business analysis domain.
D) A methodology is a formalized plan that describes how the business analyst will complete the elicitation of requirements.

Question 71

Management would like you to front-load the requirements with the most risk requirements. Why would management prefer the risky requirements first in the prioritization?

A) So if the risk comes true the project will fail will little investment in the work.
B) So if the risk comes true then the project manager can mitigate the risk event.
C) So if the risk comes true they'll receive the reward as soon as possible.
D) So if the risk comes true then there's ample time to correct the problem.

Question 72

Which of the following is a narrative description of the work required for the project?

A) Contract work breakdown structure (CWBS)
B) Work breakdown structure (WBS)
C) Contract statement of work (CSOW)
D) Statement of work (SOW)

Question 73

You are working with Tom, a key stakeholder, in your business analysis duties. Tom is asking you about the desired outcome for current business opportunity. Which one of the following is NOT an example of a desired outcome?

A) Implement new machinery to complete the work processes faster
B) Increase sales
C) Reduce costs
D) Reduce time to deliver a product or service

Question 74

The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation. Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?

A) Solution scope
B) Change request
C) Business need
D) Stakeholder list

Question 75

Gary is the business analyst for his organization. He has realized that he has overlooked a key group of stakeholders during the conduct stakeholder analysis process. What is the danger in overlooking a key set of stakeholders?

A) The newly identified stakeholders will now have to pay for any requirements they want to add to the requirements.
B) The newly identified stakeholders will need to spend extra time to learn about the project and how it will affect them.
C) The newly identified stakeholders will be excluded from decisions that affect the deliverables that have already been created in the project.
D) The newly identified stakeholders may have requirements that require additions to the project or may nullify other requirements already in the project.

Question 76

You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?

A) They describe the processes the solution will need to improve for the project to be successf ul.
B) They describe all of the positive benefits in ratio to the risk and costs of the project.
C) They describe all of the required work the project will need to complete in order to reach its objectives.
D) They describe the ends that the organization is seeking to achieve.

Question 77

There are four inputs to the plan business analysis activities. Which one of the following is not an input to the plan business analysis activities process?

A) List of identified risks
B) Organizational process assets
C) Business analysis approach
D) Stakeholder list, roles, and responsibilities

Question 78

You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400 administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

A) You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
B) You will need to meet with all of the administrative assistants as part requirements elicitation.
C) You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
D) You can meet with the administrative assistants' managers.

Question 79

Rachel is writing the business case for her organization. As she's completing this process Rachel is concerned that she's including all the correct information for management. Which one of the following should Rachel not include in her business case?

A) Time to break even
B) Opportunities to prioritize requirements
C) Follow-on opportunities
D) Qualitative and quantitative benefits

Question 80

Your organization completes software development for other companies as its core business. Management would like to streamline the requirements gathering processes as many of the projects your company do are similar in nature. What approach could you as a business analyst do to help streamline the requirements gathering process for your organization?

A) Implement a requirements re-use repository
B) Implement project template
C) Implement a requirements gathering form
D) Implement scope solution models