Deck 3: Avaya Aura Contact Center Multimedia Implementation Exam
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Deck 3: Avaya Aura Contact Center Multimedia Implementation Exam
1
An Avaya IX™ Workplace Streaming and Recording deployment can scale to a maximum of how many live-streaming viewers?
A) 100,000
B) 16,000
C) 10,000
D) 5,000
A) 100,000
B) 16,000
C) 10,000
D) 5,000
100,000
2
DNS Service Discovery (DNS-SD) is used to assist Avaya IX™ Workplace Clients to locate their correct Avaya Aura Device Services (AADS) server. Which three records are used to enable this functionality? (Choose three.)
A) TXT Record
B) SRV Record
C) PTR Record
D) TTR Record
E) DAT Record
A) TXT Record
B) SRV Record
C) PTR Record
D) TTR Record
E) DAT Record
TXT Record
SRV Record
PTR Record
SRV Record
PTR Record
3
Which statement about a licensing model for Avaya Equinox Conferencing Over the Top (OTT) and Avaya Equinox Conferencing Team Engagement (TE) is true?
A) OTT and TE both use a user-based licensing model.
B) OTT uses a port-based licensing model, and TE uses a user-based licensing model.
C) OTT uses a user-based licensing model, and TE uses a user-port licensing model.
D) OTT and TE both use a port-based licensing model.
A) OTT and TE both use a user-based licensing model.
B) OTT uses a port-based licensing model, and TE uses a user-based licensing model.
C) OTT uses a user-based licensing model, and TE uses a user-port licensing model.
D) OTT and TE both use a port-based licensing model.
OTT uses a port-based licensing model, and TE uses a user-based licensing model.
4
In which two situations can Avaya IX™ Workplace Streaming and Recording be deployed? (Choose two.)
A) Duplex (active/standby)
B) Distributed deployment (Manager + Media Nodes)
C) Duplex (active/active)
D) All-in-one package
A) Duplex (active/standby)
B) Distributed deployment (Manager + Media Nodes)
C) Duplex (active/active)
D) All-in-one package
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5
Which two statements describe the licenses that are required to operate an Avaya IX™ Workplace Management in a Team Engagement (TE) deployment? (Choose two.)
A) A user license file based on WebLM Primary Host ID is installed on a WebLM server in System Manager or a standalone WebLM server.
B) A user license file is not required on Avaya IX™ Workplace Management.
C) A main license file based on WebLM Primary Host ID is installed on Avaya IX™ Workplace Management embedded WebLM Server.
D) A main license based on Universal Unique Identifier (UUID) needs to be entered using the web-based Install wizard.
A) A user license file based on WebLM Primary Host ID is installed on a WebLM server in System Manager or a standalone WebLM server.
B) A user license file is not required on Avaya IX™ Workplace Management.
C) A main license file based on WebLM Primary Host ID is installed on Avaya IX™ Workplace Management embedded WebLM Server.
D) A main license based on Universal Unique Identifier (UUID) needs to be entered using the web-based Install wizard.
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6
How does Avaya Aura Web Gateway (AAWG) learn with which Avaya Aura Device Services (AADS) it is associated?
A) AADS is dynamically discovered by AAWG using DNS and AADS Dynamic Discovery process.
B) AADS IP Address is statically configured in the AAWG web GUI.
C) AADS FQDN is configured during the initial run of the installCSA.sh script in AAWG. AADS FQDN is configured during the initial run of the installCSA.sh script in AAWG.
D) AADS FQDN and Port are statically configured in the AAWG web GUI.
A) AADS is dynamically discovered by AAWG using DNS and AADS Dynamic Discovery process.
B) AADS IP Address is statically configured in the AAWG web GUI.
C) AADS FQDN is configured during the initial run of the installCSA.sh script in AAWG. AADS FQDN is configured during the initial run of the installCSA.sh script in AAWG.
D) AADS FQDN and Port are statically configured in the AAWG web GUI.
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7
To enable users to view their upcoming meetings in Avaya IX™ Workplace Client, which parameter should be set to 1 in Avaya Aura Device Services (AADS) Dynamic Configuration?
A) EWSENABLED
B) OUTLOOKENABLED
C) CALENDAR_ENABLED
D) MS_EXCHANGE_ENABLED
A) EWSENABLED
B) OUTLOOKENABLED
C) CALENDAR_ENABLED
D) MS_EXCHANGE_ENABLED
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8
Which statement describes Avaya IX™ Workplace Management server redundancy?
A) Two servers may be deployed which operate in a loadsharing mode.
B) For Geographic Redundancy, three servers can be deployed: Two local (Master/Standby) and one remote (Backup).
C) It is only possible to provide local redundancy, consisting of two servers (Master/Standby) located on the same LAN segment.
D) There is no redundancy option provided since video conferencing continues while Avaya IX™ Workplace Management is unavailable.
A) Two servers may be deployed which operate in a loadsharing mode.
B) For Geographic Redundancy, three servers can be deployed: Two local (Master/Standby) and one remote (Backup).
C) It is only possible to provide local redundancy, consisting of two servers (Master/Standby) located on the same LAN segment.
D) There is no redundancy option provided since video conferencing continues while Avaya IX™ Workplace Management is unavailable.
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9
Which Avaya application provides the Avaya IX™ Workplace Client with configuration data?
A) Avaya Aura Device Services
B) Avaya Aura System Manager
C) Avaya Aura Web Gateway
D) Avaya Aura Session Manager
A) Avaya Aura Device Services
B) Avaya Aura System Manager
C) Avaya Aura Web Gateway
D) Avaya Aura Session Manager
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10
Before synchronizing meeting types for the first time, which meeting type will already be pre-defined in Avaya IX™ Workplace Management?
A) Multi-stream Video Switching Service
B) Audio Service
C) Default Service
D) Point-to-Point
A) Multi-stream Video Switching Service
B) Audio Service
C) Default Service
D) Point-to-Point
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11
On which operating system or platform does Avaya IX™ Workplace Streaming and Recording run?
A) Appliance Virtualization Platform
B) Windows Server 2016
C) VMware 6.5
D) Redhat Linux Enterprise 7.3 Edition
A) Appliance Virtualization Platform
B) Windows Server 2016
C) VMware 6.5
D) Redhat Linux Enterprise 7.3 Edition
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12
Web Collaboration can be enabled/disabled per meeting type in Avaya Equinox Conferencing. Where would this be configured?
A) Web Collaboration checkbox in Avaya Equinox Management under Settings/Meetings/Policies
B) Web Collaboration checkbox in Avaya Equinox Management under Users/Virtual Room
C) Web Collaboration checkbox in Avaya Equinox Media Server under Configuration/Conferences
D) Web Collaboration checkbox in Avaya Equinox Management under Settings/Meeting/Meeting Types
A) Web Collaboration checkbox in Avaya Equinox Management under Settings/Meetings/Policies
B) Web Collaboration checkbox in Avaya Equinox Management under Users/Virtual Room
C) Web Collaboration checkbox in Avaya Equinox Media Server under Configuration/Conferences
D) Web Collaboration checkbox in Avaya Equinox Management under Settings/Meeting/Meeting Types
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13
In the Avaya IX™ Workplace solution, how does Avaya Aura Device Services (AADS) communicate with Avaya IX™ Workplace Clients?
A) By using SIP via Session Manager
B) By directly using HTTPs
C) By directly using SIP
D) By using HTTPS via Session Manager
A) By using SIP via Session Manager
B) By directly using HTTPs
C) By directly using SIP
D) By using HTTPS via Session Manager
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14
If a Secure LDAP connection is required between Avaya Aura Device Services (AADS) and LDAP, which additional certificate is required?
A) The CA Trust certificate in .PEM format
B) The CA Trust certificate in .XML format
C) The Identity certificate in .XML format
D) The Identity certificate in .PEM format
A) The CA Trust certificate in .PEM format
B) The CA Trust certificate in .XML format
C) The Identity certificate in .XML format
D) The Identity certificate in .PEM format
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15
Which component anchors WebRTC media for Avaya IX™ Workplace (AKA Avaya Equinox) for Web Client Team Engagement (TE)?
A) Avaya Aura Communication Manager
B) Avaya Aura Web Gateway
C) Avaya Aura Device Services
D) Avaya Aura Media Server
A) Avaya Aura Communication Manager
B) Avaya Aura Web Gateway
C) Avaya Aura Device Services
D) Avaya Aura Media Server
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16
Which Avaya IX™ Workplace Management parameter is required for Ad-Hoc meetings initiated by the Avaya IX™ Workplace Client?
A) Default Conference Number
B) Ad-Hoc Enabled (yes/no)
C) Conference Factory URI
D) Conference FQDN SIP Dial List
A) Default Conference Number
B) Ad-Hoc Enabled (yes/no)
C) Conference Factory URI
D) Conference FQDN SIP Dial List
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17
Which three actions can be carried out from within the Unified Portal of Avaya Aura Web Gateway (AAWG)? ( three.)
A) Schedule meetings.
B) Access Multimedia Messaging.
C) Join streaming broadcasts.
D) Control Presence Status.
E) Join a meeting.
A) Schedule meetings.
B) Access Multimedia Messaging.
C) Join streaming broadcasts.
D) Control Presence Status.
E) Join a meeting.
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18
In Avaya Equinox Conferencing Team Engagement (TE), which component is running the Unified Portal application?
A) Equinox Management
B) Equinox Media Server
C) Avaya Aura Media Server (AAMS)
D) Avaya Aura Web Gateway (AAWG)
A) Equinox Management
B) Equinox Media Server
C) Avaya Aura Media Server (AAMS)
D) Avaya Aura Web Gateway (AAWG)
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19
Which two functions are performed by Avaya Aura Web Gateway (AAWG)? (Choose two.)
A) It converts RTP media stream into SRTP media stream and vice versa.
B) It converts WebRTC signaling into SIP signaling and vice versa.
C) It provides Unified Portal functionality.
D) It converts SIP signaling into H.323 signaling and vice versa.
E) Converts WebRTC media stream into an RTP media stream and vice versa
A) It converts RTP media stream into SRTP media stream and vice versa.
B) It converts WebRTC signaling into SIP signaling and vice versa.
C) It provides Unified Portal functionality.
D) It converts SIP signaling into H.323 signaling and vice versa.
E) Converts WebRTC media stream into an RTP media stream and vice versa
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20
What is the maximum number of users that can be configured in Avaya IX™ Workplace Management?
A) 250,000
B) 80,000
C) 100,000
D) 400,000
A) 250,000
B) 80,000
C) 100,000
D) 400,000
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21
Which two features are provided by the IM/Multimedia Messaging component of Avaya Aura Presence Services? (Choose two.)
A) Device Configuration
B) Persistent conversations across mobile and desktop Clients
C) Exchange of media files
D) Contact Storage
A) Device Configuration
B) Persistent conversations across mobile and desktop Clients
C) Exchange of media files
D) Contact Storage
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22
Which statement about creating a Virtual Room in Avaya Equinox Conferencing is true?
A) It is mandatory to protect Virtual Room meetings with a participant PIN.
B) A Virtual Room number is mandatory. A Virtual Room name is optional.
C) User details must already exist and be Saved/Applied before a Virtual Room can be assigned.
D) You cannot define maximum number of a meeting participants on a per Virtual Room basis.
A) It is mandatory to protect Virtual Room meetings with a participant PIN.
B) A Virtual Room number is mandatory. A Virtual Room name is optional.
C) User details must already exist and be Saved/Applied before a Virtual Room can be assigned.
D) You cannot define maximum number of a meeting participants on a per Virtual Room basis.
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23
In which three ways can you add a user to Avaya IX™ Workplace Management? (Choose three.)
A) Add a user manually to Avaya IX™ Workplace Management.
B) Add a conferencing profile to a user profile in System Manager, and wait for the Database Replication (DRS) to complete.
C) Configure an LDAP server in Avaya IX™ Workplace Management and click on Synchronize.
D) Add Avaya IX™ Workplace Management as an element, and add an Avaya IX™ Workplace profile to a user profile in System Manager.
E) Add Avaya Aura Device Services (AADS) to Avaya IX™ Workplace Management under Devices/Devices by Type/Management and Directory, and click on Synchronize.
A) Add a user manually to Avaya IX™ Workplace Management.
B) Add a conferencing profile to a user profile in System Manager, and wait for the Database Replication (DRS) to complete.
C) Configure an LDAP server in Avaya IX™ Workplace Management and click on Synchronize.
D) Add Avaya IX™ Workplace Management as an element, and add an Avaya IX™ Workplace profile to a user profile in System Manager.
E) Add Avaya Aura Device Services (AADS) to Avaya IX™ Workplace Management under Devices/Devices by Type/Management and Directory, and click on Synchronize.
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24
Where are Meeting Types for Avaya Equinox Conferencing created?
A) In System Manager, under Media Server/Application Assignment
B) In Avaya Equinox Management, under Meetings
C) In Avaya Equinox Management, under Settings/Meetings/Meeting Types
D) In Avaya Equinox Media Server, under Configuration/Conferences
A) In System Manager, under Media Server/Application Assignment
B) In Avaya Equinox Management, under Meetings
C) In Avaya Equinox Management, under Settings/Meetings/Meeting Types
D) In Avaya Equinox Media Server, under Configuration/Conferences
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25
To allow public access for Avaya IX™ Workplace for Web Clients, which two services must be configured in Avaya Session Border Controller for Enterprise (ASBCE)? (Choose two.)
A) SIP Trunk
B) Reverse Proxy
C) Application Relay
D) STUN/TURN Service
A) SIP Trunk
B) Reverse Proxy
C) Application Relay
D) STUN/TURN Service
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26
Which Avaya Application provides Instant Messaging functionality?
A) Communication Manager Messaging
B) Avaya Aura Messaging
C) Avaya Aura Device Services
D) Avaya Aura Presence Services
A) Communication Manager Messaging
B) Avaya Aura Messaging
C) Avaya Aura Device Services
D) Avaya Aura Presence Services
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27
Which statement describes the deployment of Avaya IX™ Workplace Media Server?
A) It is a Server Appliance.
B) It is an OVA supported on Appliance Virtualization Platform (AVP) and in Virtualized Environment (VE).
C) It is an OVA supported on Appliance Virtualization Platform (AVP) only.
D) It is an OVA supported in Virtualized Environment (VE) only.
A) It is a Server Appliance.
B) It is an OVA supported on Appliance Virtualization Platform (AVP) and in Virtualized Environment (VE).
C) It is an OVA supported on Appliance Virtualization Platform (AVP) only.
D) It is an OVA supported in Virtualized Environment (VE) only.
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28
Which statement describes one of the functions of the Avaya Equinox Media Server?
A) It performs video transcoding or switching.
B) It provides streaming and recording services.
C) It acts as a gatekeeper for H.323 endpoints.
D) It converts SIP signaling into H.323 signaling.
A) It performs video transcoding or switching.
B) It provides streaming and recording services.
C) It acts as a gatekeeper for H.323 endpoints.
D) It converts SIP signaling into H.323 signaling.
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29
Which two components must be available and configured to allow chat messages between two Avaya IX™ Workplace Clients within the same trusted corporate network? (Choose two.)
A) LDAP Integration
B) Avaya Aura Device Services (AADS)
C) Avaya Aura Messaging (AAM)
D) Avaya Aura Web Gateway (AAWG)
A) LDAP Integration
B) Avaya Aura Device Services (AADS)
C) Avaya Aura Messaging (AAM)
D) Avaya Aura Web Gateway (AAWG)
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30
How is Presence information exchanged between Presence Services and Avaya IX™ Workplace Client inside the enterprise network?
A) By using HTTPS directly
B) By using SIP directly
C) By using HTTPS via Session Manager
D) By using SIP via Session Manager
A) By using HTTPS directly
B) By using SIP directly
C) By using HTTPS via Session Manager
D) By using SIP via Session Manager
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31
It is possible to configure an on-board instance of Open LDAP in which Avaya product?
A) Equinox Media Server
B) Avaya Aura Device Services (AADS)
C) Avaya Aura Web Gateway (AAWG)
D) System Manager (SMGR)
A) Equinox Media Server
B) Avaya Aura Device Services (AADS)
C) Avaya Aura Web Gateway (AAWG)
D) System Manager (SMGR)
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32
A connection between an Avaya IX™ Workplace Client and an Avaya Aura Device Services (AADS), Session Manager, or System Manager is protected with which process or protocol?
A) External RADIUS Server
B) EASG Challenge/Response
C) Transport Layer Security (TLS)
D) Shared Password Authentication
A) External RADIUS Server
B) EASG Challenge/Response
C) Transport Layer Security (TLS)
D) Shared Password Authentication
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33
What is the maximum number of H.323 endpoints when using only Avaya IX™ Workplace Management's internal H.323 Gatekeeper?
A) 2,500
B) 10,000
C) 18,000
D) 25,000
A) 2,500
B) 10,000
C) 18,000
D) 25,000
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34
Which feature of Avaya Equinox Conferencing Team Engagement (TE) provides users with the ability to view up to 28 meeting participants simultaneously?
A) Equinox Media Server Multi-Stream Switching
B) Equinox Media Server Multicasting
C) Equinox Media Server Video Switching
D) Equinox Media Server Video Transcoding
A) Equinox Media Server Multi-Stream Switching
B) Equinox Media Server Multicasting
C) Equinox Media Server Video Switching
D) Equinox Media Server Video Transcoding
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35
To enable Instant Messaging for Avaya IX™ Workplace Clients, which parameter should be set to 1 in Avaya Aura Device Services (AADS) Dynamic Configuration?
A) AAMENABLED
B) AMMENABLED
C) ESMENABLED
D) ACSENABLED
A) AAMENABLED
B) AMMENABLED
C) ESMENABLED
D) ACSENABLED
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36
When UDP is blocked by the Enterprise firewall, which feature of Avaya Session Border Controller for Enterprise (ASBCE) 7.2 allows sending Media via HTTP/s port 80/443?
A) Media Anchoring
B) Traversal Using Relay NAT (TURN)
C) Session Traversal Utilities for NAT (STUN)
D) Media Tunneling
A) Media Anchoring
B) Traversal Using Relay NAT (TURN)
C) Session Traversal Utilities for NAT (STUN)
D) Media Tunneling
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37
For the purpose of a Load Balancer health check, where are the Load Monitoring IP address and port initially assigned?
A) Avaya Session Border Controller for Enterprise (ASBCE)
B) Avaya Aura Device Services (AADS)
C) Avaya Multimedia Messaging (AMM)
D) Avaya Aura Media Server (AAMS)
A) Avaya Session Border Controller for Enterprise (ASBCE)
B) Avaya Aura Device Services (AADS)
C) Avaya Multimedia Messaging (AMM)
D) Avaya Aura Media Server (AAMS)
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