Deck 4: Planning and Decision Making in Public Health Organizations

Question 1

Only top management in organizations participate in the planning process.

Answer 1

False

Question 2

Planning involves answering two questions. The first question is "what is the organization going to do?" The second is: A. What are the resources needed? B. How is the organization going to do it? C. How much profit will be expected? D. What new positions will be hired to accomplish the plans? E. None of the above answers are correct

Answer 2

B

Question 3

Planning is both outcome as well as process focused.

Answer 3

True

Question 4

Which is item below is not a part of the planning process? A. Change management control B. Goal development C. Monitoring and evaluation of progress D. Action steps to implement goals E. None of the above answers are correct

Question 5

Which of the following is true about short-term goals? A. Might require several years B. Is sometimes noted by the term objectives C. Generally accomplished in 5 years D. They do not have a time dimension E. None of the above answers are correct

Question 6

External stakeholders include employees, teams, and departments/units within an organization.

Question 7

This goal-setting approach seeks to align employees and organizational goals to maximize performance. A. Management by Objectives B. S.M.A.R.T.E.R. Goals C. Plan Do Study Activity D. Failure Modes Effects Analysis E. None of the above answers are correct

Question 8

The SMART acronym stands for: A. Special, Measured, And, Retrievable, Tension B. Specific, Melatonin, Active, Resources, Time-limited C. Specified, Measurable, Advanced, Relatable, Time-less D. Specified, Measurable, Attainable, Resources, Time-bound E. None of the above answers are correct

Question 9

Which of the following serve as the starting point for the strategic planning process? A. Matrix, vision, goals B. Mission, vision, values C. Objectives, plans, measurement D. S.M.A.R.T.E.R. operations plan E. None of the above answers are correct

Question 10

The SWOT tool is used to assess organizational internal strengths and weaknesses, as well as external threats and opportunities.

Question 11

The organization's aspirations are communicated via the: A. Tactical plan B. Operational plan C. Mission statement D. Vision statement E. None of the above answers are correct

Question 12

Which framework assists local health departments with developing strategic plans at the community level?

A) ASTHO
B) SHIP
C) MAPP
D) NIST
E) None of the above answers are correct

Question 13

Tactical Plans have longer timeframes than strategic plans as they are more comprehensive.

Question 14

Tactical Plans breakdown strategic plans into daily work schedules (e.g. production).

Question 15

Which of the following terms describes a guideline or rule?

A) Procedure
B) Plan
C) Policy
D) Standard operating procedure
E) None of the above answers are correct

Question 16

Procedures related to hiring and firing are also known as:

A) Standing plan
B) Policy
C) Standard operating procedure
D) Both A and C are correct
E) None of the above answers are correct

Question 17

Which of the following are an example of single-use plans? A. Standing plan B. Budget C. Standard operating procedure D. Manual E. None of the above answers are correct

Question 18

Which of the following is a correct association between decision types and characteristics?

A) Programmed decisions | Spontaneous and unstructured
B) Nonprogrammed decisions | Project plans and policies
C) Programmed decisions | Made relatively quickly
D) Nonprogrammed decisions | Less risky and have minimal impact
E) None of the above answers are correct

Question 19

Tactical decisions affect the entire organization and are significant.

Question 20

Which of the following is a step-by-step approach to decision-making?

A) Rational model
B) Administrative model
C) Political model
D) Strategic model
E) None of the above answers are correct

Question 21

Which model includes a concept of satisficing or a decision that is good enough?

A) Rational model
B) Bounded-Rationality model
C) Political model
D) Strategic model
E) None of the above answers are correct

Question 22

Managers with this style focus on the well-being of the organization and those working in the organization.

A) Analytic
B) Directive
C) Behavioral
D) Conceptual
E) None of the above answers are correct

Question 23

Managers with this style are task focused but have higher tolerance for ambiguity.

A) Analytic
B) Directive
C) Behavioral
D) Conceptual
E) None of the above answers are correct

Question 24

Managers with this style tend to gather information and ideas from multiple sources.

A) Analytic
B) Directive
C) Behavioral
D) Conceptual
E) None of the above answers are correct