Deck 12: Human Resource Management

Question 1

Many small businesses in the U.S. never hire any employees

Answer 1

True

Question 2

While large firms need to be familiar with federal laws, small firms are not affected by the federal laws

Answer 2

False

Question 3

A gig economy is an economic system in which firms hire permanent employees and pay them salary to do a work

Answer 3

False

Question 4

Freelancers are those workers who work on a regular salary basis for a single employer

Question 5

You are owner of a small firm in California. You misclassified a worker as an independent contractor. You are violating AB-5 law

Question 6

Independent contractors are cheaper and require less oversight than regular employees

Question 7

Job Analysis is the foundation for all subsequent human resource activities in the firm

Question 8

According to the Society for Human Resource Management (SHRM), employee referral is the top source of new hires for small businesses

Question 9

The P-J fit refers to the notion of compatibility between an individual and the organization hiring them

Question 10

A growth mindset means that our qualities and competencies are fixed and cannot be changed through directed effort

Question 11

Resume padding involves exaggerating or putting false information on the resume

Question 12

The selection test must be a valid predictor of job performance

Question 13

In America, it is legal to use voice stress analyzers in employment screenings

Question 14

The selection tests are considered discriminatory if the tests rates for one social group are below 80% of the highest groups' pass rate

Question 15

Pre-employment testing with the right screening tools and procedures can help firms minimize hiring mistakes

Question 16

Training helps employees learn the skills they need to perform their jobs

Question 17

Hiring qualified people completely eliminates the need to have good training programs

Question 18

On-the-job training is provided away from the employee's actual place of work

Question 19

The Fair Labor Standards Act (FLSA) classifies employees as exempt or non-exempt

Question 20

In U.S., non-exempt employees covered under the federal Fair Labor Standards Act are subject to the federal minimum wage

Question 21

Piecework rates and commissions are pay-for-performance approach to compensation

Question 22

According to stock options approach to compensation, employees may receive share in a company based on their performance

Question 23

Profit-sharing plans are known as cafeteria plans

Question 24

Maternity leave, paid vacations, and vision plan, are all examples of legally mandated benefits

Question 25

A fair disciplinary process should incorporate both appraisal and appeal.

Question 26

What is the first step in the recruitment process?

A) Interview candidates
B) Define the position(s) to be filled
C) Perform candidate background checks
D) Contact candidates to fill application

Question 27

What are the uses of Information obtained during Job analysis?

A) EEO compliance
B) Recruitment
C) Training
D) All the Above

Question 28

Which of the following is NOT a technique used for job analysis?

A) Interviews
B) Questionnaires
C) Resume padding
D) Observation

Question 29

A job specification should include all of the following EXCEPT?

A) Skills and abilities needed to successfully perform the job
B) The number of years of experience required for the position
C) Minimum education required for the position.
D) Machines to be used for the job

Question 30

The two integral parts of Job Analysis are:

A) Job specification and Job evaluation
B) Job description and Job specification
C) Job description and Job evaluation
D) Job evaluation and performance evaluation

Question 31

Katie runs a small grocery store. Katie plans to hire people to help her with daily operations. Which of the following, if true, most likely strengthens that Katie should hire her family and friends?

A) Katie will get more time to discuss personal issues with family and friends at work
B) Katie knows a friend who was fired from job because of stealing things and is looking for a new job
C) Katie's family and friends often give her unsolicited advice
D) Family and friends are already familiar with the work and are willing to work long hours

Question 32

Katie runs a small grocery store. Katie plans to hire people to help her with daily operations. Which of the following, if true, most likely undermines Katie's decision to hire her friend, Sara?

A) Katie and Sara understand each other's strengths and weaknesses
B) Sara has already worked in the same position for the other grocery store
C) Sara is not willing to work long hours when necessary
D) Sara is already familiar with the work

Question 33

Which of the following is NOT the external source of recruitment?

A) Social media
B) Promotion
C) Employment agencies
D) Internet job sites

Question 34

According to The American with Disabilities Act (ADA), when can firms administer physical examination:

A) After a conditional letter of offer is made
B) If it is mandated for all employees in the same job category
C) Before making a job offer
D) Both A and B

Question 35

Which of the following represents resume padding?

A) Having grammatical errors in a resume
B) Making resume longer than one page
C) Excluding home address from a resume
D) Falsely claiming to possess a university degree

Question 36

As an interviewer in a small firm, you ask a job aspirant, "Tell us about a time when you were in conflict with a team member. What did you do to resolve the situation?" What type of interview are you conducting?

A) Situational
B) Behavioral
C) Stress
D) Puzzle

Question 37

The extent to which a selection test can predict how well a person performs on the job refers to _____

A) Criterion validity
B) Construct validity
C) Content validity
D) Face validity

Question 38

________refers to the degree to which a selection instrument captures a specific construct that is believed to underlie successful job performance

A) Criterion validity
B) Construct validity
C) Content validity
D) Face validity

Question 39

When Katie started her new job, she was introduced to the business and to the current and some other new employees in the firm. She learned about the firm's core values and personnel policies. In which of the following did Katie most likely participate?

A) Performance management
B) Performance Appraisal
C) Employee Orientation
D) Selection

Question 40

You are owner of a marketing firm that advises clients on the use of digital ads. You ask Alex, a new hire, to learn the job by actually doing job-related tasks such as contacting clients. Alex is most likely participating in ________.

A) off-the-job training
B) Simulation
C) modeling
D) On-the-job training

Question 41

You are owner of a marketing firm that advises clients on the use of digital ads. You ask Alex, a new hire, to take a day off to attend a lecture offered by a university. Alex is most likely to participate in ________

A) Off-the-job training
B) Modeling
C) Job rotation
D) On-the-job training

Question 42

Which federal law regulates minimum wage, overtime remuneration, and working hours?

A) Wagner Act
B) Civil Right Act of 1964
C) Wage Discrimination Act
D) Fair Labor Standards Act

Question 43

What type of pay plan is used when employees are paid a set amount for each unit produced?

A) Profit-sharing plan
B) bonus
C) Piecework
D) Stock options

Question 44

A firm making headlights for cars pays workers $3 per unit. Adam assembles 250 headline units in one day. According to piecework rates, Adam would get

A) $750
B) $100
C) $300
D) $1500

Question 45

What are profit-sharing plans?

A) Employees select the benefit that best suit their needs
B) Employers reward the workers according to the profits earned
C) Employees are rewarded based on their performance
D) Employees make contributions from their salary

Question 46

Health and life insurance, vacation time, and child care facilities are examples of ________

A) Pay-for-performance
B) Benefits
C) Bonuses
D) Wages

Question 47

Which of the following is NOT a benefit required by law and mandatory?

A) Unemployment compensation
B) Paid time off to vote, serve on a jury, or perform military service.
C) Social security
D) Dental plan

Question 48

What are the characteristics of a good performance appraisal?

A) Be based on well-specified benchmarks tied to the job description
B) Must be non-discriminatory
C) Must evaluate employees on their performance
D) All of the above

Question 49

Who is responsible for reviewing a performance appraisal if an employee decides to appeal?

A) Third party
B) Employee
C) Employee's direct supervisor
D) Appraiser

Question 50

According to the text, the BEST way to avoid a lawsuit when firing any employee is to

A) Maintain good records of the person's conduct and performance at work
B) Maintain good records of the conversation that occurred when the dismissal message was delivered
C) Keep an evidence that the employee was treated in a manner consistent with past practices
D) All of the above