Deck 6: Conflict: The Reality of Being Ethical Within the Real World

Question 1

When working within a system, the helping practitioner needs to consider what from the perspective of the system

A) Roles
B) Obligations
C) Values
D) All of the above

Answer 1

D

Question 2

In some cases, what is best for the client may not fit with the organization's policies. If this occurs

A) Always follow the policies of the organization
B) Take steps to resolve the conflict using the ethical code
C) Break confidentiality and let supervisors know about the issue
D) Prepare the client for termination

Answer 2

B

Question 3

The cultural values of a system or organization

A) Are nice to know, but rarely useful
B) Can only be found in the policy manuals
C) Can impact decision-making
D) Are always obvious

Answer 3

C

Question 4

The helping practitioner

A) Attempts to resolve conflicts between organizational and client need
B) Does not attempt to resolve conflict between organizational need and client need
C) Keeps the focus on helping the client without involving the organization
D) Will never break confidentiality due to organizational policies

Question 5

The helping practitioner will

A) Not include organizational obligations during informed consent
B) Share organizational obligations with the client
C) Concentrate on client needs and not be concerned with organizational needs
D) Not be concerned with the organization's mission, objectives, or values

Question 6

Managed care

A) May result in a third party determining the volume of services to be provided
B) Is never in conflict with the practitioner's recommendations
C) Focuses on what is best for the client, no matter the cost
D) Always allows for the practitioner to provide service in the most ethical way

Question 7

Managed care may challenge the practitioner's ability to provide ethical practice by

A) Determining less interventions are needed than the practitioner recommends
B) Restricting referrals
C) Not allowing for sufficient follow-up sessions
D) All of the above

Question 8

If insurance only allows for a set number of counseling sessions, and at the end of those sessions the client still requires service, the ethical practitioner

A) Terminates the helping relationship
B) Gives the client ideas for continuing on without the practitioner
C) Does not abandon the client
D) Praises the client for a great work so far

Question 9

Restrictions of interventions and duration of treatment from managed care may

A) Erode the practitioner's personal and professional values
B) Help structure the practitioner's time
C) Make the practitioner's service more consistent
D) All the above

Question 10

When there is conflict between the system and practitioner

A) The practitioner needs to resign
B) The practitioner needs to clarify the conflict
C) The practitioner has to decide whose needs to address
D) The practitioner refers out to another helping professional

Question 11

Acceptance of employment within a system or organization

A) Indicates the practitioner will not question system policy
B) Is essentially an agreement with the principles and policies of the system
C) Is essentially an agreement that the practitioner will consider the system as the primary concern
D) Indicates no adjustment to contracts

Question 12

Practitioners working within a system

A) Should allow the policies of the system to dictate their helping relationship
B) Should do what they feel is ethically correct without thinking about the system at all
C) Should not allow the system's policies or administrative orders to interfere with their ethical practice
D) Should be beginning practitioners so that they are not burned out