Deck 4: Leadership and the Manager

Question 1

The capacity to obtain compliance from another without relying on formal actions, rules, or force is termed _________________.

A) power
B) authority
C) influence
D) congruence

Answer 1

C

Question 2

The right to command or exact compliance in an organization is termed _______________.

A) power
B) authority
C) influence
D) congruence

Answer 2

B

Question 3

The zone of acceptance is the same as the ________________.

A) zone of compliance
B) zone of reciprocal influence
C) zone of indifference
D) zone of attentiveness

Answer 3

C

Question 4

All of the following are alternate terms for technical competence, EXCEPT:

A) functional authority
B) law of the situation
C) authority of the facts
D) zone of attentiveness

Question 5

Which of the following is an impersonal source of a manager's authority?

A) Functional authority
B) Official position
C) Law of the situation
D) Talent and traits of the manager

Question 6

All of the following are restrictions on the manager's authority, EXCEPT:

A) zone of indifference
B) union contract
C) state licensure laws
D) predominant value system of the society

Question 7

All of the following styles of leadership are related, EXCEPT:

A) authoritarian
B) boss-centered
C) laissez-faire
D) bureaucratic

Question 8

The usual style of leadership among professional practitioners is ____________.

A) authoritarian
B) boss-centered
C) employee-centered participative
D) bureaucratic

Question 9

Participative leadership style is the opposite of ______________.

A) charismatic leadership
B) situational authority
C) autocratic authority
D) laissez-faire leadership

Question 10

The committee chair position is rotated among the members. This is an example of__________.

A) bureaucratic leadership
B) participative leadership
C) zone of indifference pattern
D) laissez-faire leadership